Understanding and Leading Change

This report explores the comparison between two organizations on the basis of change implementation, the impact of internal and external drivers of change on leadership and team, measures to minimize the negative impact of change on organizational behavior, and barriers to change management.

Understanding and leading change

Table of Contents
Introduction.................................................................................................................................................3
Man body....................................................................................................................................................3
P1- Comparison between two organisation on the basis of change........................................................3
P2- Ways in which internal and external drivers of change affect the leadership, individual behaviour
and team..................................................................................................................................................4
P3- measures to minimise the negative impact of change on organisational behaviour.........................7
P4- Change management barriers...........................................................................................................8
P5- Leadership approaches to the chain initiative.................................................................................10
Conclusion.................................................................................................................................................12
Reference..................................................................................................................................................13

Introduction
Change management is defined as the a proper method In which a company describe an
implement the change within a both external and internal process developing structured
approaches to the change is critical to help ensure or beneficial transaction while mitigating
disruption.
This report will cover a case study ofBlake Logitech management Which is in hospitality
group who are providing a Services such as senior care, independent living, memory care. there
are more than 1000 employees are working under this company and this company was founded
in 2007.
This report will compare Blake Logitech management and British airlines on the basis of
change implementation. it will also evaluate the ways in which external internal drivers bring
the changes within company and affect their leadership individual behaviour an team. this report
will also measure that can be taken to minimise the impact of change. it will also explain the
barriers off the change and it will determine how the leadership has influence on the companies
decision-making process. in the end of this report will cover leadership approach and methods to
deal with the change.
Man body
P1- Comparison between two organisation on the basis of change
Change play important role for a company because it helps to make the process of company
more effective and help company to grow their business (Espedal., 2017). there are many
organisations who have implemented change successfully within at their workplace and some of
them have negative impact of Changebecause of change barriers. two companies who has been
implemented change within their organisations are Blake Logitech management And British
airlines.
Blake Logitech management
Blake Logitech management Has been implemented change within their workplace. They
implemented a new technology at the workplace to improve the work efficiency and better
services can be provided to their customers. This new technology was about providing best
possible features to the customers who are coming to take services from Blake Logitech

management (Neumann, James and Vince., 2019). They implement the new technology
successfully but it create a negative impact on Staff who are working there. Employees does not
get any kind of training to understand how this new technology work and how it can be effective.
Most of them were fearing of losing their jobs because they were thinking that new technology
will take their place. It makes the change ineffective and company was failed to implement the
change. It was because of the ineffective leadership Anne they do not provide the training to the
employees and communicate with them to make this change successful.
British airlines
British Airways reason second largest airlines within the UKAnd they are also a top leading
airline in over the world. During the year 2007 to 2008 this company has been increased their
profits by 3.1% but after the economy crisis which in world economy affect the growth and
Profitability of British airlines. During the recession time ,company was performing well and
continually suffering from losses, then Leaders decided to implement the changes within their
workplace. First step this company take which was decreasing and eliminating employees from
the job. It was also an oil crisis And they wanted to survive in their business so they cut the
wages, Change the culture, strategy, stuffetc (Drago-Severson and Blum-DeStefano., 2018). This
affect the motivation of employees and they were fearing to losing their job as well. it take time
for the company to be successful in the change but they were able to survive in this crisis due to
the change management. It was because of the ineffective leadership takes time to implement
change successfully.
P2- Ways in which internal and external drivers of change affect the leadership, individual
behaviour and team.
There are some internal and external drivers that has huge impact on companies
performance and bring a change within a Blake Logitech management. At it is not only impact
upon the companies performance but it is also influence on the individual behaviour, team and
leadership. Internal drivers of the change that can be identify with the help of Swot analysis.
Internal drivers of change
New equipment

New equipment’s are the internal drivers of the change, during the implementation of
new equipment at the workplace of Blake Logitech management. it require both knowledge and
time, leaders and managers identify the equipment’s that can be implemented and Take decision
accordingly. it is driver of change becausr leaders have to make New strategies and they have to
provide training to employees so they can learn how to operate new equipment’s.
Employees behaviour
Behaviour of the employees can also driver of the Of the change for the Blakelogitech
management. Employees behaviour can be changed if they are not happy or they want something
additional to satisfy their needs.It affect on the leadership becausr leaders have to make new
strategies and implement new policies.
SWOT analysis
SWOT analysis is used to identify the strength weakness, opportunity’s and threats of the
Blake Logitech management.
Strength
 Staff and employees who are working within this company are professional, and they
know how to work in a team.
Weakness
 workplace environment of the Blake Logitech management It’s not that good. most of the
employees are facing problems such as gender discrimination, gender pay gaps etc.
Opportunities
 New trends within a technology can be adopted by this company to take competitive
advantages and they can grow rapidly within this hospitality industry.
Threat
 Competition within industry where Blake management group is operating their business
is very high. It is creating threat for the company.

This internal drivers have bee directly affect on the leadership of this company because
they need to change bring changes within their strategies to improve their weakness add gain the
opportunities and overcome from threats. Similarly strategies will change then it will also effect
on individual and team both. Some of the change drives identified using the SWOT like team
working is the internal factors that is creating strength for the Blake Logitech management.
Weakness of the company shows they company need to implement some employment law
polices to protect employees from the gender discrimination problem which will also bring
changes. Some other change driver like implementation of the new technology will improve the
company productivity and Blake Logitech management will bale to take competitive
advantages.
External drivers
External drivers such as political, technological, social etc Bring the change within a
company. It has huge impact on leadership, team and individual Of the Blake management
group. It is necessary for the leaders to be aware of external drivers to take competitive
advantages.
PEST analysis
Political
there are some political drivers that also impact and bring a change within a workplace of
BlakeLogitech management. Political drivers such as employment law impact and influence on
leadership, individual and team within the workplace (Nelson-Brantley and et.al., 2018). leaders
have to implement the employment laws within their organization. Team and individual get the
benefits off the employment law, and they get their rights within a company. For examples-
Minimum wages law of the UK help employees to get minimum wages. UK government has set
£8.72 fior rte 25 and above age group people and £6.45 for the 18 to 20 per hour.
Economical
Economical change has huge impact Companies performance. economic environment
cover exchange rates, unemployment and employment rates, economy growth etc. It can also
impact on the Blakelogitech management negatively and positively both. increase in the prices

of raw material it’s dependent on the availability of raw material within the economy. Had effect
on the company when be raw material price increases because they also have to increase their
price of service and Product. On the other side when prices of raw material decreases than they
can purchase raw material in lower prices which is beneficial for both company and customers.
Economic factors can also affect the individual and leaders both. economy crisis can affect the
salaries of the individual employee and create pressure on the companies leader.
Social
Expectation of people change with the time and it is necessary for the Blakelogitech
management to be aware of needs and demand of their customers. Not only customers work their
employees also should be their first priority. Leaders of the company should provide training an
skill development programmes to their employees so they can improve their performance and
achieve higher level in there career.
Technology
Technology has huge impact on performance of company and it helps to provide
competitive advantages hospital industry to the Blakelogitech management. It is necessary for
the leaders and managers of the company to be aware of new trends within the industry so they
can be stay in competition. implementation of new technology within a workplace of
Blakelogitechs management also require a training to the individual and team members.
Implementation of new technology has huge impact on the individual within the organisation
because they have to learn new skills and ability to use technology and on the other side leaders
have to give them a training.
P3- measures to minimise the negative impact of change on organisational behaviour
One of the biggest challenge faced by the companies is to implement the large complex
transformation changes across the company and accomplish successful Manner. It is necessary
for theBlakelogitech management to keep their employees front of the change management
process that will help them too gain the key of the success (NHS England, 2016). It is the major
challenge For creating and maintaining the positive culture within the workplace off best
company. There are some strategies that can be used by leaders of the Blakelogitech
management to implement the change successfully within their workplace and they can take

competitive advantages by implementing the change successfully. they just have to ensure that
their employees an other stakeholder of the company I supporting and accepting the change
management within the workplace of company.
Kurt lewin model– This is one of the Most effective and mostly used change
management model that can be use to minimise the negative impact of change on the
organisation. this model is divided into 3 different steps such as unfreezing, changing And
refreezing. Unfreezing- It is this stage which take place before the change. in this stage leaders of
the company communicate with employees and make them understand the needs and demand of
the change. Refreezing- This is the stage where real change take place an employee get in trouble
to understand the task. Refreezing- This is the last stage where change it’s successful and leaders
try to ensure that employees are comfortable with the new task and everything.
Another measure that can be used by Blakelogitech management company to minimise the
change is total quality management. Total quality management also focus on the overall
development of the company and also bring up continuous improvement with the various aspect
of the business. this includes the engagement of the employees and systematic thinking in order
to have successful business drive (Tombetti and Mason., 2019). Tqm is helping out to bring the
improvement within the negative change withinBlakelogitech management.
In addition, Blakelogitech management should provide career transition support to their
employees becauseit can help them to provide success, convert and talent professionals oh
unexpected job loss is turning out to be Over whelming an difficult life experiences. Form this
must initiate will provide individuals with opportunity to reflect as a current strength and
employees can grow their career as a successful person.
P4- Change management barriers
There are many barriers of the change that can create problem to implementation of the
change successfully within the workplace of Blakelogitech management. the change
management model such as kurtlewin have huge contribution and the development of process
management, comodtmunication, change management and community Physiology.
Barriers of change
Poor communication

Company leaders will get the Support of employees, if they Will communicate and
aware each and every stakeholder of the company about the change. If employees will be aware
then they will be knowing why change is necessary and how it will help to improve performance
of company (Zubairu And et.al., 2018). if Blake logitech management Need to restructure their
overall Organisational structure and they need to adopt A effective model for the change
management to introduce the new change within the company otherwise, it can directly impact
satisfaction and motivational level of their employees.
Employees as Barrier
Employees are one of the most common barrier for the change withinBlakelogitech, it is
because they can have fear of losing job and fear of new tasks. It will enable them to accept the
changes within the workplace. Employees can think that if the change will take place then task
will change and many things like structure, culture everything will be changed after the change
implementation. It is necessary for the leaders and managers of theCommunicate with the
employees so they can understand why the change within the workplace off companies needed
and how it will help them to take competitive advantages.
Organisation itself
Blakelogitech management can also be resistance of change itself and create barrier for
themselves. it is necessary for the company to have proper knowledge and they should also use
proper steps to implement change successfully. If they are implementing change without having
any knowledge are any Professional consultancy. there are higher chances that company cannot
implement change management successfully within their workplace. It is necessary for the
BlakelogitechsTo aware employees about change before implementing. It will provide a clear
image to the employees and they will understand the needs of change.
Lack of trust
It is necessary for the superior’s and subordinates of Blakelogitech management to have
good relationship between each other, otherwiseEmployees will create problems and they will
not let leaders implement change. If the relationship between employees and employer have Bad
with each other then it can reduce the trust of employee upon the organisation. This will help in
Time off improve the workplace environment of the Blakelogitech management but on the other

side, Hindering force are subordinate, It will increase the cost of employees training and
development.
Force field analysis
force field analysis is an visualisation or the graphical tool that is used to give their
support and decision-making of Blake logitech management company (Yrjölä And et.al., 2019).
The principles of the force field analysis takeaway in any kind of situation within a workplace.
The force field analyses have their own focus on action that is drive the force an also
helps to restricting the force. driving force are one sustaining the change and letter one is
restricting the change. The force field analyses model is helpful in determining which forces
prevailing stronger in the Business environment of the company.
So within the chain management of driving force are reliability, increased in the time of
maintenance , and have a proper and accurate workplace environments an structuring business.
This will help in Time off improve the workplace environment of the Blake logitech
management but on the other side, Hindering force are subordinate, It will increase the cost of
employees training and development.
But the Blake logitech management company have found one helping force stronger in
order to have overall development within a company an for the employees and the competitive
business environment.
P5- Leadership approaches to the chain initiative
Leaders play most important role indie chain management because they are superiors of
the company. It is that's possibility of the leaders to implement change within the workplace of
Blakelogitech management successfully. here are some initiative that can be used by leaders of
Blakelogitech management make and implement change successful and provide competitive
advantages for the company.
Situational leadership
Situational leadership style can be adopted by the leaders of company during this change
management. it is one of the most effective leadership style which consist of more than two or
three leadership styles. it is necessary for the leaders to have knowledge and skills to adopt this

leadership such as knowledge of all leadership styles or the different different situation, skills of
the leaders such as motivational, inspiration for other, effective communication, management
skills etc. In this leadership style leaders change their leadership as per the situation within the
workplace. they can also use most suitable leadership styles during the change management an
help to remove the restrictions and barriers in change. leaders of the Blakelogitech management
can apply situational leadership style to overcome from the barriers of change and they can Help
company to implement the change successfully.
Transformation leadership
This highly influence leaders serve as a role model to inspire other employees within the
workplace. this leadership style involves improving the job performance and morale of the
employee Within the team by connecting with their sense of identity and collective identity of
organisation. leaders of the Blake logitech management can use this leadership style 2 inspire
other and encourage them for the critical thinking and innovation
value based leadership
the value based leaders guide their team members by encouraging others to act in accordance
with the organisations core value. instead of focusing on the exclusively on metrics, value based
leaders drives positive change by empathising the organisational purpose and mission.
Krutlewin's Change management model
Krutlewin Has been developed a chain management tools which cover a three different
stages called unfreezing, changing and refreezing. The process of change entails creating the
perception that change is needed, then moving toward the new, desired level of behaviour an
finally, solidify that new behaviour as the norm. Here are three stages of this model
Unfreezing
It is the first stage where many people will naturally restrict the change. the main aim
during this stage is to create awareness among the employees and stakeholders about the change
so they can be accept Anne assistant can be removed. during this stage old thinking, company
structure and people must be carefully examined by the leaders of the company to show
employees how necessary are change As for the Blakelogitech company. Leaders of the

company can communicate with the employees and make them understand importance I’ve
changed an encourage them to support the change to make it successful.
Changing
It is the stage when change becomes real and every employees Struggle with their new
task With the new reality. It is necessary for leaders of the Blakelogitech management Provide
training and development to the employees so they can learn about new task they have to do and
how they are going to perform them. They can also create short wins for the employees. It will
help them to increase the motivation and employees will able to support the company during the
change.
Refreezing
This is the final stage, in this stage leaders of the company ensure that people do not
revert back to their old way of thinking and doing prior To the implementation of the change.
Effort must be made to guarantee the change is not lost rather, it needs to be Cemented into the
companies culture and maintained as the acceptable way of thinking or doing a work first stop.
Conclusion
As per the report has been compared Blake Logitech management and British airlines on
the basis of change implementation. it has been evaluated the ways in which external internal
drivers bring the changes within company and affect their leadership individual behaviour an
team. this report also has been covered measures that can be taken to minimise the impact of
change. it has been explained the barriers of the change and it has been determined how the
leadership has influence on the companies decision-making process. in the end of this report this
report has been covered leadership approach and methods to deal with the change.

Reference
Books and journals
Boyatzis, R. E. and Cavanagh, K. V., 2018. Leading change: Developing emotional, social, and
cognitive competencies in managers during an MBA program. In Emotional
intelligence in education (pp. 403-426). Springer. Cham.
Drago-Severson, E. and Blum-DeStefano, J., 2018. Leading change together: Developing
educator capacity within schools and systems. ASCD.
Espedal, B., 2017. Understanding how balancing autonomy and power might occur in leading
organizational change. European Management Journal.35(2). pp.155-163.
Nelson-Brantley, H. V. and et.al., 2018. Leading change: A case study of the first independent
critical-access hospital to achieve Magnet® designation. JONA: The Journal of
Nursing Administration. 48(3). pp.141-148.
Neumann, J.vE., James, K. T. and Vince, R., 2019. Key Tensions in Purposive Action by Middle
Managers Leading Change. Res. Organ. Chang. Dev. 27.
NHS England, 2016. Leading change, adding value. British Journal of Healthcare Assistants.
10(6). pp.302-303.
Tombetti, E. and Mason, J. C., 2019. Takayasu arteritis: advanced understanding is leading to
new horizons. Rheumatology. 58(2). pp.206-219.
Yrjölä, M. And et.al., 2019. Leading change: A customer value framework. Leading change in a
complex world: Transdisciplinary perspectives.
Zubairu, K. And et.al., 2018. A process evaluation of the first year of Leading Change, Adding
Value. British Journal of Nursing. 27(14). pp.817-824.