Understanding and Leading Change Drivers
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Added on 2021-02-21
Understanding and Leading Change Drivers
Added on 2021-02-21
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Understanding andLeading Change
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11) Discuss drivers and impacts of change in the organizational strategy...................................12) Overview of the administration case studies..........................................................................33) PEST/ SWOT analysis is taken to investigate the drivers of change for Tesco and Mark andSpencer........................................................................................................................................4.....................................................................................................................................................64) Examine for each firm the impact of change and how it affected the organization's strategyand operations. ...........................................................................................................................75) Investigate how change affect team behaviour, leadership and individuals. .........................76) Examine how change impact can be minimised as well as adopts model to process changeefficiency.....................................................................................................................................8TASK 2..........................................................................................................................................101) Introduction of the case study...............................................................................................102) Application of Force Field Analysis in order to measure support and opposition for change....................................................................................................................................................103) Discuss distinguished barriers to change and how they impact decision making process andleadership..................................................................................................................................114) Explain how change accomplished and how much successful it was..................................125) Throw-light on benefits and drawbacks of distinguished leadership approaches to dealingwith change. Illustrate with examples. .....................................................................................12CONCLUSION.............................................................................................................................12REFERENCES..............................................................................................................................13Books and Journals...................................................................................................................13
INTRODUCTIONEvery small and big organization think of growing and developing in the globalmarketplace. For continuous growth and success business associates frame unique strategies inorder to gain competitive advantages against rivalry. Administration formulate strategies byscanning the current market trends which directly leads to expansion of business in the cut throatcompetitive world. Change in management is necessary to raise the workforce efficiency of theemployees as well as to sustain in competitive environment for longer time period. This reportis based on Tesco which is successfully serving it's products across the globe. In the year 1919Jack Cohen who is the founder of the organization came up with company in the UK market. It'sheadquarter is in Welwyn Garden City, United Kingdom and provides subsidiaries such as,Tesco bank, Tesco Ireland, Tesco mobile and so on (Al-Haddad and Kotnour, 2015). Thisassignment covers drivers which are directly or indirectly impacting the organizational tactics.As well as SWOT and PESTEL is carried out to better understand the current market conditionsand what are firm's strengths and weaknesses. It throw-light on how change affect teambehaviour, leadership and individuals. As well as various model like, force field analysis Lewin'schange management model etc. are studied. TASK 11) Discuss drivers and impacts of change in the organizational strategy.The drivers to change are categorised in two parts which are internal (resources,capabilities etc.) and external (technology, investors etc.) and how they impact organizationalstrategy are understood as follows:Internal drivers: Those drivers which present in the organization and affect the workingof the business at a large scale. Internal drivers can affect the firm in both positive and negativeaspects it depends on the circumstances. Here, for Tesco and Mark Spencer the internal driversare explained as follows:Resources: Resources are concerned with internal drivers in Tesco. To meet the setobjectives in time the resources are utilized properly in the market place. Top level managementis accountable to take best decisions regarding the utilization of resources. This drivers impactthe organizational strategies positively. Whereas, for Mark Spencer internal drivers affect theWhile designing or framing the a comprehensive change strategy the top level management ofPrimark evaluate the current tactics effectiveness and implement changes or modifications
respectively (Alvesson and Sveningsson, 2015). The changes which will be beneficial to thebusiness associates will be incorporated in the coming years organizational strategy in negativeway as resources are limited in quantity. Firm come up with innovative idea so that less use ofresources can be done and more use of . Inventions: New idea in the working premises affect the working scenario. It is a part ofinternal drivers in Mark and Spencer which directly affect the decision making process. Bycoming up with this best results are achieved in the competitive market place. Whereas, in caseof Tesco invention affect the organizational strategy in negative manner. The workers opposemore in context of innovation. Illustration 1: Drivers to changeSource: Drivers to Change, 2018External drivers: It can be defined as external factors which are uncontrollable andcreate huge impact on the business activities (Driver's to Change, 2018). Company frame
strategies to overcome this factors so that set objectives can be achieved. The external drivers arediscussed as follows: Customers: To meet the emerging needs of the customers firm take effective decision.Customers are external drivers which are not controllable by firm. Tesco frame tactics toovercome this drivers in the cut throat competitive world (Bin Taher and Silva, 2015). While,Mark and Spencer over come this drivers to change by coming up with creative idea and settingtough standards for others. Technology: By adopting modern tools in the market place external drives can beovercomed. Tesco uses 3D technology so that set standards can be achieved and market valuecan be raised accordingly. The decision making process carried out by top level management arepositively affected. Mark and Spencer uses tablets computers to monitor the drivers to change inorder to compete with rivalry. 2) Overview of the administration case studiesAbout TescoThe case study is based on Tesco which is a large multinational administration and isundergoing numerous changes in the cut throat competitive world. In this scenario I am trainingto become a business analyst in multinational organization. Also it includes how changes affectthe administration activities. As well as various models are adopted in order to over this barriers.Also, the impact of large scale change on organizational strategy and operations are studied.Tesco is a public limited company founded by Jack Cohen in the year 1919. This particularorganization is serving it's services across the globe. There are around 6,800 outlet spread allover the globe and the firm's headquarter is in Welwyn Garden City, UK. About Mark and Spencer The CEO of Mark and Spencer is STEVE Rowe and this administration is successfullyfulfilling the desire needs and demands of the customers. This British multinational retailer issituated in Westminster, London (Burke, 2017) . Around 80,787 employees are working day andnight to gain competitive advantages in the market place. Mark Spencer is specialized in sellinggood quality products at reasonable price. It deals in hone products, food products, clothing andmany more. This leading enterprise is listed in London Stock Exchange. In the neck to neckcompetitive this particular firm is famous for world high quality fashion, stylish home-ware and
award wining food. The mission of Mark and Spencer is to aspirational quality accessible foreveryone by distinguished range of it's products. 3) PEST/ SWOT analysis is taken to investigate the drivers of change for Tesco and Mark andSpencerPEST (political, environmental, social and technological) analysis is conducted by Tescoin order to better understand the market trend. This forces helps the administration to identitydrivers of change prevailing in the cut throat competitive world. By doing so business can beexpanded easily in the new market without any government interventions. The PEST analysiscarried out by Tesco is discussed as follows: Political factors: In order to grow the business the political environment of the nationshould be stable. Political factor covers foreign trade policies, trade restrictions etc. Tescoexamine the political situations in order to capture huge market ratio. Inventions and resourcesare the drives to change which are identified by firm in the open market place. Whereas, M&Sdiscover technology and customers as the drivers to change. And accordingly norms are framedto over this factors (Byers, 2017).
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