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Understanding Employees' Job Satisfaction: A Study of an Oil Company in Assam

   

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Understanding the Employees’ Level of Job Satisfaction Among the Executive
– A Study of an Oil Company, Assam
Article in International Journal of Management Studies · February 2019
DOI: 10.18843/ijms/v6si1/11
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2 authors:
Subhadeep Mukherjee
M. S. Ramaiah University of Applied Sciences
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Seema S Singha
Dibrugarh University
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Understanding Employees' Job Satisfaction: A Study of an Oil Company in Assam_1

International Journal of Management Studies ISSN(Print) 2249-0302 ISSN (Online)2231-2528
http://www.researchersworld.com/ijms/

Vol.–VI, Special Issue 1, February 2019 [89]

DOI : 10.18843/ijms/v6si1/11

DOI URL :http://dx.doi.org/10.18843/ijms/v6si1/11

Understanding the Employees’ Level of Job Satisfaction Among the
Executive
A Study of an Oil Company, Assam
Subhadeep Mukherjee
,
PhD-Research Scholar,

Centre for Management Studies,

Dibrugarh University, Assam, India.

Dr Seema S. Singha
,
Professor,

Department of Commerce,

Dibrugarh University, Assam, India.

ABSTRACT

Job satisfaction is one of the major challenges that managers faced regarding managing
employees within the organisation. Preceding studies have shown the remarkably large impact on
organisational performance by the level of job satisfaction, especially on the worker's motivation.
Since the level of job satisfaction has an impact on productivity, it affects the performance of
business organizations. Therefore, the objective of this study is to understand the level of job
satisfaction among the executive employees of an Oil Company and the respondents were limited
to 125 No’s of employees working in an executive level of a selected Oil Company only and the
data was collected through a survey method in random sampling technique.

To understand the level of Job satisfaction descriptive analysis has been used by using the
percentage method based on the 5
-point Likert scale and the results were obtained accordingly
which shows that the level of Job satisfaction is high among the executive employees. This article
aims to provide an intermediary between employers and employees to find common ground for the
level of satisfaction to ensure a harmonious work environment.

Keywords:
Job Satisfaction, employees, workers, business, organisation, satisfaction.
INTRODUCTION:

Job Satisfaction among the employees within the organisation has been always a widely focused and concern
area and it has been found by researchers from various literature. Satisfaction among the employees from their
job is always a motivational factor for them which enhance the quality of job performed by the employees; in
turn, it will affect the company’s turnover and productivity. Many definitions have been provided by the
researchers with a different viewpoint by stating that job satisfaction as perceptive, affecting and evaluative
responses or approach. Many researchers have stated the term Job Satisfaction as a pleasure and optimistic
emotive state ensuing from the job appraisal or experience.

Job satisfaction becomes major research in recent days for all organization and business. Job satisfaction has
linked to employee performance, absenteeism and turnover. A satisfied employee tends to work harder than the
employee who does not satisfied. Furthermore, job satisfaction gives an image to the company about how their
employee perceives about their work. It is a very crucial issue when the level of employee job satisfaction in the
low level because it could make high absenteeism since the employee who does not satisfied naturally will seek
reasons to do not work or even worse they will seek for the other work opportunity.

In this study, the level of job satisfaction has been analysed to understand the satisfaction standard of the
executive employees within the work environment towards their job.

REVIEW OF LITERATURE:

The reviewed literature for this study is as follows:

Singh, J.K., and Jain, M. (2013) have stated that employee satisfaction is very much important to meet the
Understanding Employees' Job Satisfaction: A Study of an Oil Company in Assam_2

International Journal of Management Studies ISSN(Print) 2249-0302 ISSN (Online)2231-2528
http://www.researchersworld.com/ijms/

Vol.–VI, Special Issue 1, February 2019 [90]

energetic, growing and challenging task of upholding the efficiency of the organization by maintaining and
encouraging its workforce. In addition, environmental stresses causing the rise of health costs and different staffing
also needs a challenge for the management. They also said that this can be overwhelmed by forming a positive
working environment which sustains employee satisfaction and encourages individuals to achieve outstanding
performance in the workplace to balance work and life. This document also describes that the several variables are
accountable for employee satisfaction and the different means in which staff satisfaction can be increased.

Chatterjee, S. and Priya, S. (2016), have chosen a multispecialty hospital to conduct their research and an
attempt has been taken to understand the level of job satisfaction among the employee of the selected hospital,
through which they found that a positive relationship does exist among the employees in participation in
decision making and with Job Satisfaction and on the other side employees productivity with employees
commitment. The results of the study have indicated that this positive relationship with employees’ participation
with job satisfaction and employee productivity, commitment and turnover created a positive impact on the
overall growth of the organisation.

Bakotić, D. and Babić, T. (2013) have stated that the concept of job satisfaction is very complex in nature which
is influenced by many factors, the aim of their paper is “to analyse the impact of the working condition to job
satisfaction”. Researchers have conducted empirical research in the selected industry ‘Croatian Shipbuilding
Company’, where its results show that there is no statistically significant difference between in the overall job
satisfaction and the working condition where the employees work for it. Employees are more satisfied with the
working conditions than employees who work under difficult working conditions. In their study, it is
highlighted that working condition is one of the major factors that influence the overall job satisfaction.

Swarnalatha, C. and Sureshkrishna, G., (2012), has examined the various management practices by which they
introduced teamwork, management leadership, teamwork, employee compensation, employee empowerment by
which it formed a research model for studying employees job satisfaction at automotive industries in India. 234
No’s of employees were selected from the automotive industries in India and the results of the study were
highlighted accordingly “the job satisfaction level of employees are medium and the top management
leadership need to take attention to enhancing the employee job satisfaction level”.

Sinha, E. (2013), has undergone the study to measure the satisfaction level of the employees by which they have
selected 150 employees based on systematic sampling. Data was collected by distributing the structured
questionnaire based on 5 points Likert scale, from major 23 variables it was reduced to major 5 factors as
“Empowerment & Work Environment, Working Relation, Salary & Future prospects” and it was considered for
the further study. As a result, the researcher has found that “the employees to be satisfied on the basis of the
above said five factors”.

Msuya, O.W. (2016), has undertaken a study on the role of extrinsic factors and socio
-demographic factors in
determining job satisfaction among the teachers in public school in Tanzania. For this study, the researcher has
done the mixed method of data collection and after the analysis results were found that “job satisfaction among
teachers in public secondary schools was not homogeneous; socio
-economic and demographic factors had a
great contribution on varying job satisfaction levels”.

Gap of the Study:

The above reviews have examined the Job Satisfaction in the significant background in contrast with employee
commitment, job stress, employee productivity, the work environment of a relationship with job satisfaction and
employee satisfaction at the workplace, and so on. Therefore, there is a great need to investigate in this area to
understand the level of Job Satisfaction among the employees working at the executive level of the selected Oil
Company of Assam. This will help the organization to adjust its policies and procedures to address the growing
interest of the workforce in this phenomenon. This can have a positive effect on the overall work culture among
the employees within their working environment.

In particular, this research focuses on the following research questions:

What is the level of job satisfaction among the executive employees of the selected Oil Company of Assam?

OBJECTIVE:

The objective of the study is as given below:

To understand the level of Job Satisfaction among the employees working at the executive level of the
selected Oil Company of Assam.
Understanding Employees' Job Satisfaction: A Study of an Oil Company in Assam_3

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