Management and Operations in an Organization

Understanding how management and operations
make a positive, efficient and effective contribution
to an organisation

Contents
INTRODUCTION..........................................................................................................................................................1
MAIN BODY..................................................................................................................................................................1
PART 1- Management....................................................................................................................................................1
Definition and comparison of distinct roles and characteristics among managers and leaders.................................1
Examination of examples about the ways roles of leaders and managerial functions are applied in distinct
contexts of situations..................................................................................................................................................2
Apply various theories and models of approach including situational leadership, system leadership and
contingency................................................................................................................................................................4
PART 2- OPERATIONS................................................................................................................................................6
Key approaches to operations management as well as role that leaders and managers play.....................................6
Importance and values of operation management......................................................................................................7
Evaluate factors within business environment which affect upon operational management and decision making by
leaders and managers.................................................................................................................................................9
CONCLUSION.............................................................................................................................................................11
REFERENCES.............................................................................................................................................................12

INTRODUCTION
Management in entity may be considered as the handling practices as well as creating co-
ordination among staff members so that it can attain their organisational objectives effectively.
On other side, operation is regarded as the part of firm that consist practices in accordance with
maintaining manufacturing procedures in respect to product or services of organisation. As per
the scenario the chosen company for this report is Unilever (Shilbury and et. al., 2020). This is
the well known British multinational customers products entity having headquarters is in
London, UK. Its goods include sweets energy drinks, soft drinks tea, cleaning agents, ice cream
and many more. The topics which are discussed in this report are comparison among manager
and leader roles & characteristics, application of several leadership theories and operation
management key approaches. Moreover, values as well as effectiveness of operation
management are also explained. Apart from this, evaluation of factors within business
environment and its impact upon management of operations are also described in this report.
MAIN BODY
PART 1- Management
Definition and comparison of distinct roles and characteristics among managers and leaders
Manager's and Leader's definition
Leader: It is stated as the person who inspire as well as mould various staff minds
towards attainment of overall activities and goals as well. Furthermore, the key role of leader is
to direct potential of company towards staff objectives.
Manager: It is stated as the person who are answerable for managing the firms and also
the task of overall functions of administration.
Functions of manager and role of leaders
In reference of Unilever, their manager have to perform vital practices as well as their leaders
plays essential role into managerial activities executions that are being described underneath:
Planning: The determination of objectives is the primary function of Unilever's managers which
influences one another activities and it's leaders role is to gather crucial suggestion of staff as
well as implement some better one so that they feel valuable in planning method part to foster
efficient relationship (Moshel and Berkovich, 2020).

 Organising: Manager of Unilever conduct whole financial as well as physical resources
that are essential for business practices as well as it's leader has to ensure optimal wastage
of resources as well as accomplish efficient level.
Directing: Unilever's manager determine reporting relationship and assign work to one another
to every member of organisation as well as leader's role is to ensure that whole employees is
aware about it's responsibilities and also have knowledge in respect to alloted work
implementation effectively (Sharman, Wallace and Jespersen, 2020).
 .
Differentiation among managers and leaders