Understanding and Leading Change in Jack's Supermarket

This report discusses the comparison of various changes in organization's strategy and operations, internal and external drivers of change affecting leadership, team and individual behaviours, and remedies to minimise negative impact of change on organizational behaviour in Jack's Supermarket. It includes the impact of pricing and technological changes, and the importance of leadership, organizational culture, abilities of individuals, and external environment in reducing negative impacts of changes.

Understanding and
Leading Change

Table of Contents
INTRODUCTION...............................................................................................................2
TASK 1...............................................................................................................................2
P1. Comparison of various changes in organization's strategy and operations.......2
TASK 2...............................................................................................................................4
P2. Internal and external drivers of change affecting leadership, team and individual
behaviours.................................................................................................................4
P3. Remedies to minimise negative impact of change on organizational behaviour.6
TASK 3...............................................................................................................................7
P4. Barriers for change and their impact on leadership decision-making................7
TASK 4...............................................................................................................................9
P5. Covered in PPT...................................................................................................9
CONCLUSION...................................................................................................................9
REFERENCES................................................................................................................10

INTRODUCTION
AllEach and every business enterprises required to focuses on changes in
their organisational, thus such as organisational changes, these timely changes are
too essential and important for their effective system. In this, leaders of business
organization, play an important role in business, which focusing on directing
their followers effectively and efficiently by using appropriate strategies and
approaches in organization. As In operations and as well as management, leaders
play different roles of leadership which play a vital role for effective functioning and
leads to make a profitable decision for business organization (Alvesson and
Sveningsson, 2015).
In support to this company selected is JS Super market and Jack's super market.
The leaders have ability for making proper and profitable decision for better
environment of business and handling changes of current scenario of situation of
business, leaders. Along with this, it includes various changing behaviour of candidates
as well as leadership styles with their obstruction & barriers, which is affecting their
leadership on making decision effectively. In last, this report considering various
approaches of leadership in a proper way.
TASK 1
P1. Comparison of various changes in organization's strategy and operations.
Organizational change is an inevitable part of every progressive organization. It
includes changes in the form of structure, strategy, operations, employees and many
more. It has many positive outcomes for business organization thusas it helps them to
make innovations and survive in long term in industry. It may also affect negatively on
as employees in every organisation always show resistance to change (Anderson,
2016).
Jack's is a super market company started in 2018. They opened their first stores
in chatteris, Cambridgeshire, and Immingham,. Approx 1800 products are to be sold
under this label along with brands such as Marmite and cadbury.Cadbury. The main

strategy of this brand has been price penetration where they are working on to keep
their price as low as possible. They want to provide price based competition .
JS super market is also a super market company started as a stall by a couple in
1968 at New Amsterdam, Guyana. Soon this stall couldn't match up with customer's
demand. So they had to expand their business and open a super market which now
caters all of super market needs of its customers. They are also one of biggest
importers of grocery products in Guyana. The core strategy of this brand has been that
it turned into a big venture because of people's demand . This has been main reason
behind its success and acceptance by people(Aslan and Reigeluth, 2013).
Changes JS super market Jack's super market
Pricing change
JS super market is a super
market company . They compete
on the basis of their amenities
which they claim are not offered
countryside. Entering of
companies such as Jack super
market is indirectly forcing JS
super market to change their
prices. JS super market has to
now adapt to changing market
needs .Their main approach of
JS super market was to analyse
market gap, review gaps and
then take appropriate measures.
Jack's super market recently
started in year 2018 focuses on
price penetration strategy. It is
providing competition to its
existing competitors on the basis
of low price of its products. This
has been affecting other
companies already working in
this industry. As now Jack super
market is offering products with
better quality and low price.
Companies now are being forced
to change their strategy and
reduce their prices in order to
survive in market.
Technological
JS super market is focussing on
updating themselves with
changing trends in technology.
They have analysed need of
adopting latest technology. They
Jack super market on the other
hand, is a new venture and they
follow basic layout of super
market stores such as Aldi. They
follow very familiar layout of

change have started providing online
services to its customers .JS
super market is also ahead in
introducing technical changes.
They have started using self-
driven auto mobiles so it
enhances to provide home
delivery to its customers in
comfort of their home (Azanza
and et. al., 2013).
keeping their products stacked
on different pallets on floor. They
are not focussing on investing
much on updating their
technology as they want to keep
their prices lowest. For achieving
this they have to keep their costs.
Since their existence JS
supermarkets are emphasizing
on their low prices. This has
been main reason they are not
adapting to changing
technological needs. They are
not willing to invest much in
technological advancements.
Pricing change: JS super market is a super market company . They
compete on the basis of their amenities which they claim are not offered
countryside. Entering of companies such as Jack super market is indirectly
forcing JS super market to change their prices. JS super market has to now adapt
to changing market needs .Their main approach of JS super market was to
analyse market gap, review gaps and then take appropriate measures.
Jack's super market recently started in year 2018 focuses on price penetration
strategy. It is providing competition to its existing competitors on the basis of low price
of its products. This has been affecting other companies already working in this
industry. As now Jack super market is offering products with better quality and low
price. Companies now are being forced to change their strategy and reduce their prices
in order to survive in market.
Technological change: JS super market is focussing on updating
themselves with changing trends in technology. They have analysed need of
adopting latest technology. They have started providing online services to its

customers .JS super market is also ahead in introducing technical changes. They
have started using self-driven auto mobiles so as to provide home delivery to its
customers in comfort of their home (Azanza and et. al., 2013).
Jack super market on the other hand, is a new venture and they follow basic
layout of super market stores such as Aldi. They follow very familiar layout of keeping
their products stacked on different pallets on floor. They are not focussing on investing
much on updating their technology as they want to keep their prices lowest. For
achieving this they have to keep their costs. JS supermarkets since their existence emphasize on low prices.
This has been main reason they are not adapting to changing technological needs. They are not willing to invest much in
technological advancements.
TASK 2
P2. Internal and external drivers of change affecting leadership, team and individual
behaviours.
The timely changes are very important for each and every business organization.
The changes can be positive as well as negative for company. The drivers of changes
of business can be an internal or external force, positive changes help management in
shaping organization's effectively. If it is talked about negative changes in company, for
resolving this changes management should adopt and take effective measures &
decisions for this. In addition to this, changes also affect style of leadership, team
members as well as individual thoroughly of business organization (Blewitt, 2012).
Internal factors and their impact.
The internal factors include various changes such as mission & vision,
organizational changes, employee morale, financial management, innovation, values &
ethics, capabilities of employee, leadership, customer preference, resources, and many
more. Some of changes of internal factor are described in brief under below.
Employee moral: Employee morale is an internal factor change of business
organization. By change in this factor, company Jack's supermarket is earn9ing
more and more profit by getting effective productivity and performance in
working of each employees in organisation. AsThus increase in employee’s moral

leads to positive change, by this leader's, leadership style also influence and
enhance according which helps individual as well as their team members
effectively and efficiently. The impact of factor is that it helps in increase in
productivity of employee & profitability of business organization (Brown, 2012).
Organizational culture: Each and every business organization has their
own ethics, values, culture, norms, principles. In context to organizational change
management of Jack's supermarket is focuses on adopting this change,
asbecause this is affecting business positively, and as it enhance and increases
productivity as well as performance of each employees. By this, leadership style
of leader also enhance which helps leader in focusing on their followers and team
members so, they can improve their productivity in their work performance.
External forces and their impact.
The external forces are those factors, which affects organization situations form
outside boundary business enterprise which aren't easy for management to handle and
manage properly. The changes of external factors are economic influence, political
influence, competitors, technological change, customer taste, legal change, social
change, customer nature & satisfaction, government rules and policies and many more.
Some of changes are described in brief below (Cullen and et. al., 2014).
Technological Change: According to current scenario, up-gradation of technology is
increasing frequently on regular basis, as whichit leads to positive change for
Jack's supermarket company, asthus it is a technology it improves operations and
productivity of organizations. Along with this change, the management of Jack's
supermarket company, is focusing on adopting appropriate and effective tool and
techniques for effective functioning in their business organization which effective
leadership style. As good leadership style leads to solving crucial and complex
problems in a proper manner. and in addition to this, Accordingly, technology
influence individual as well as team members or sub-ordinates of leader for
effectively working in business organizations. Thus, this gives positive As this
impact positively as and up-gradation impact ofon technology , which proves to be
very helpful results in helpful for both employees as well as management of
organization and as it increases both productivity &and performance of

employees and where as probabilityprofitability ofor organization (Cummings and
Worley, 2014).
Legal change: The legal change is external change and it give positive
impact to business organization, when it is in favour of company. AsSo this give
vast impact on Jack's supermarket company which will be profitable for both
employee as well as organization. As eEffective law and legislations influence
and & motivates employees and company for giving more impressive productivity,
which is very leads to very profitable to business organization.
P3. Remedies to minimise negative impact of change on organizational behaviour.
There are many remedies that leader can adopt for minimising negative impact of
changes of individual behaviour in organization. Along with thisA leader can use
various approaches, tool & techniques for solving this issues. Some of measures for
reducing negative impacts are Creating effective culture of learning, adopting proper
Leadership style, effective Mission and strategies, developing effective communication
strategies.
Along with this motivation of employees, structure as well as culture of
organization, providing training and development programs, effectively management of
resistance to change, by providing effective training and many more. Some of
measures approaches are being discussed below which helps both employee and the
Jack's supermarket company, while adopting effective changes (Doppelt, 2017).
Leadership: Leadership style influence as well as motivates leaders and
employees for working effectively and efficiently. This helps in increasing
productivity and performance of employees frequently. The leader of Jack's
supermarket leadership helps in reducing negative impact by taking effective and
profitable decision for business organization. As Leaders of Jack's supermarket
can adopt laissez-faire or participate leadership style in their working, asthis it
results in positivity for company. As this leadership helps supports their
followers effectively is beneficial for foe employees as well as employers.
Organization culture: Each and every business organisation has sets their
own cultures, ethics, values, principle effectively such as Jack's supermarket seta

their cultures, values, structure ans many more which helps in enchaining business
environment. As This helps in reducing negative impact on organization behaviour due
to change, with helps of organization culture, becauseas each organization has their
own different culture in their company (Foltin and Keller, 2012). Each employees and
management of Jack's supermarket should follow their company culture, ethics,
principles as well as norms, as this will helps organization isin creating good
relationship with their each employees.
Abilities of an individuals: In context to Jack's supermarket, the management
should focus on understanding that they should hire effective candidate which is
profitable for business organization. Along with this they also consider that they put right
person at right job, so candidate can give his full potential in his work effectively
which has effective skills and ability for his job profile. As abilities of an individual
helps in enhancing productivity and helps in achieving desired objective of Jack's
supermarket (Hintz and Bahia, 2013).
External Environment: The functioning and operations of Jack's supermarket
affects with both internal and external environments. The external factor includes so
many elements such as political, competitor, suppliers, technological, economic, social,
legal, environmental and many more factors. The management of Jack's supermarket
should focus on importance of external environment effectively, which is very helpful in
reducing negative impacts of changes such as handling with government policies,
effectively dealing with law and legislations, by providing effective training to
suppliers hoe, to supply good in a proper manner. Along with this by analysing
customer demand and sales forecasting for products asthis increases and
improves organizational behaviour. As These all remedies are very helpful for
minimising negative impact of change on organizational behaviour.
TASK 3
P4. Barriers for change and their impact on leadership decision-making.
Changes are very important prospect in every business organization, which helps
management of organization, to focus on shift towards improvement of business
organisation. Always barriers create gap between current situation and desired

situation, therefore it gives negative impact on functioning and operations of Jack's
supermarket (Hintz, 2012).
There are ample numbers of barriers for organizational change to business. Such
as failures limited perceptive of information of effective & appropriate change,
unsupportive attitudes of employee’s, lack of communication, inefficient
communications, contradictory support from top level management, inadequate
resources, lack of budget, opposition to organisation culture, deficiency of involvement
of employees and organization complexity and many more barriers.
In addition to this, barriers can include lack of ability and skills in employees,
deficiency of employees, failure in providing effective services, improper organizational
structure, out dated technology and many more. Form all of these some of barriers are
describes as under neath.neath.
Lack of Effective Communication: In today's competitive market, ample
numbers of companies are available, which are not focusing on their effective
communication strategies. As The management of Jack's supermarket do not using
effective strategies for communication in their business. By ineffective and improper
communication, management & leaders of Jack's supermarket are unable to
communicate effectively and properly with their employees (Hrebiniak, 2013). For
coming up with this barriers, top level management of Jack's supermarket company
should adopt and as well as focuses on developing and implement effective and
appropriate approaches and techniques for adopting profitable changes within business
organization.
Organization Complexity: The barrier in organization complexity occur due to
improper management in business. In other words, barriers arise when top level
management and leaders develops typical and complex process for their business. This
leads As it leaders to leadership decision-making and it is hard and complex to
manage process which helps in developing and implementation changes for
planning for business. As This b become barrier asbecause it become tangled
process and system, which creates complexity and difficulties for understanding
modified changes effectively and efficiently.

Lack of Employee Involvement: In change management of business
organization that is Jack's supermarket, the employees are most important
barriers for adopting change. As In order to this, employees have lack of
information about change and lack of involvement decision-making of effective
functioning & operations of business organization. From all employees some of resist to
change, accordant to them changes can not adopted easily and it leads to barrier for
leadership decision making for adopting this change in business (Huczynski and et. al.,
2013). In addition to this, staff of Jack's supermarket inbuilt fear in them, of replacing
position with other candidate and they can be terminated from company. Although,
changes affects overall function, operations as well as leadership decisions regarding
effective working in business organization. Along with this, it also affects productivity
and performance of employee and employers as well as company.
TASK 4
P5 Apply different leadership approaches to dealing with change in a range of organisational
contexts.
Every business organizations has leaders, which plays an essential role in business and
helps in overall growth of each employees and business organization. The ratio of change
depends on antithetic approaches of leaders, which is adopted while preforming task of their job
profile. As leadership style helps in decreasing issues arise in organization while adopting
effective & appropriate change in business.
In context of Jack's supermarket, leaders of company should adopt effective leadership
style wile performing their job. There are different approaches of leadership such as Participative
leadership style, Autocratic leadership style and Laissez–Faire leadership style. some of
approaches are described under below:
The participative leadership style is effective approach of leadership. In this style of
leadership, leaders take effective decisions by taking suggestions and opinions form their
followers and employee of organization. In context to Jack's supermarket, the leaders of
company, involves their followers as well as employees for making effective decision while
adopting organizational change.
In this, the leaders analysis the problems occur while adopting the change, and focuses on
resolving this problem with the help of employee opinion, suggestion, and views then leader

make the effective decision with help of them. By this employee get influence and increase their
involvement while decision making and side by side it also enhance the performance of both
employees and organisation. Although, they easily adopt the organizational changes arise in their
business effectively and efficiently.
The autocratic leadership style of leader is unlikely to participative leadership. In this
style, leaders of Jack's supermarket doesn't involve their employee and followers while making
decisions in their business organization. In this, only leader has the right and authority to make
all decisions for organisation.
If it is talked about organizational change, the leaders make decision for adopting this,
they do not make any involvement of their followers while making decision for organizational
change. It give positive as well as negative impact in organization as positive impact is this, that
management of Jack's supermarket makes effective and profitable decisions for adopting
changes and effective operations of organization within minimum time frame. On the other hand
negative impact is that, the employees feels demotivated and intend as do do not have any
involvement in decision-making for business. Along with this, the leaders of Jack's supermarket
help their followers effectively and efficiently for dealing and adopting organizational changes.
The delegative leadership approach is a other name of Laissez-faire leadership style. In
this style leaders allows the followers for making the decisions for business and leader give
concern about their decision. In context to Jack's supermarket company, if leaders adopt this
style, they can easily accept the organizational changes as decision is taken by the employee. As
employees authority and rights for making decision for the organization which is effective and
profitable for company.
As this leadership style is very helps for adopting organizational change, if employs has
full knowledge and proper information about the working and operations of business. Along
with this they should specialized as well as skilled in their work. Therefore, this leadership style
of leaders of Jack's supermarket give positive result while introducing change in business
organization, as employees are involved in decision making, as they shares views, opinion and
the leaders of Jack's supermarket get to know about the necessity as well as requirement of
organizational changes in their business effectively and efficiently.
By considering above all leadership styles, it can be said that all different leadership approaches
helps leaders in achieving objective of both individual and organizational, by accepting

organizational changes in effective and efficient manner. The leaders of Jack's supermarket
should adopts Laissez–Faire style of leadership in their business organization, which is very
helpful for attaining and implementing changes in business effectively within minimum time
frame.
P5. Covered in PPT.
CONCLUSION
Form the above assignment, it can be concluded that organizational changes in
play a vital role in growth of business organization. In this report, comparison of two
different organization of same sector is done, and company taken is JS Super market
and Jack's super market. Along with this, it is analysed that leadership approaches are
very essential for each and every leader of business enterprises, which helps in
effective decision making and goals settings. In addition, it is also noticed that, changes
give vast impact on functioning and strategies and business. As the leadership style
with their roles & responsibility of different leaders can be changes according to
situation of business effectively and efficiently.

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