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Understanding Operations, Logistics And Supply Chain Management : Essay

   

Added on  2020-10-22

11 Pages3289 Words120 Views
UnderstandingOperations, LogisticsAnd Supply ChainManagement
Understanding Operations, Logistics And Supply Chain Management : Essay_1
Table of ContentsIntroduction to operation, logistic and supply chain management:.................................................1Introduction of the company and two chosen topics:..................................................................1New product and service process and development theory (HOQ):...........................................4Economic, social and environmental approach of the organisation:...........................................6Recommendation:.......................................................................................................................7CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
Understanding Operations, Logistics And Supply Chain Management : Essay_2
Introduction to operation, logistic and supply chain management:Operation, logistics and supply chain management is the activities of controlling anddesigning the process of an organisation. Operation management is the activity of production anddesigning the operations of business. In include the responsibility of assuring that operations ofbusiness are efficient in respect of using resources as required and effective in respect offulfilling customers requirements. Logistics is the detailed implementation and organisation of a complex operations. It is adirection of the flow of things among the point of beginning and point of utilisation in respect tomet the needs and demands of consumers. Logistics management involved the activities ofoutbound and inbound transportation, fleet management, logistic designing of network,fulfilment of orders, inventory control, demand or supply management and planning serviceproviders to the third parties(Chan and et. al., 2012) . Supply chain management is the wide scope of process necessary execute, control andplan a flow of product, from acquiring production and raw materials through reaching them tofinal consumers. This encompasses the integrated execution and planning of processes need tooptimise the financial capital and information in that field that widely considered sourcingproduction, demand planning, logistics and transportation, storage and inventory management.Introduction of the company and two chosen topics:In this essay chosen company is Royal London Hospital which was founded in 23September, 1740. Its situated in Whitechapel, London, England. This is a internationallyrenowned and leading teaching hospital which offers the full scope of specialist and localservices in which involve largest hospitals of children's in UK with London's emergencydepartments and busiest paediatric accident. The Royal London is one of the hyper-acute centres,emergency care centres and capital's leading trauma. It is the part of Barts Health NHS Trust. Their main objective is to provide their patients the foremost possible care in which thycan live longer, fuller an better lives. They provide patient centred, clinically effective and safecare to the advanced international standards. They have foremost survival rates in the NHScontempt the complexity and nature of the cases they treat. Patient safety and care is overridingat Barts Health and they have a fantastic track record for this. This hospital also having helipadfacility for operating the London's Air Ambulance(Chicksand and et. al., 2012) . They have1
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many department and provide many services such as emergency and accident services, cataractsurgery, complementary medicine, colorectal cancer services, dementia services, diabeticmedicine, general surgery and medicines etc. In this two topics are chosen, first is managing quality (TQM) and other is new productand service development (house of quality). Total Quality Management control and maintain allthe quality of products and services and satisfied the customers. Another is new product andservice development in which use house of quality which helps in managing and controllinginventory, transportation facility, their network and channels etc. Is is adopted by Royal LondonHotel for give their best and control all the activities of their hospital in effective manner. Managing quality (TQM) theory:Managing Quality:Quality management is the process of the overseeing all tasks and activities whichrequired to keep a desirable level of excellency. This involves the implementing and creatingquality assurance and planning, purpose of a quality policy and quality improvement and qualitycontrol(Dyckhoff, Lackes and Reese, eds., 2013) . This management assures that services andproducts of an organisation is consistent. It is focused not only on quality of services andproducts but also achieve it. Royal London Hospital choose the tool of total quality managementfor maintain and control its activities which are as follow:Total quality management:Total quality management belong of wide efforts of organisation to make and installenduring a climate where workers continuously better their ability to give on demand servicesand products that consumers can find of specific value. This defines a management approachwhich growth for long-term through satisfaction of consumers. In TQM effort, all employees ofthe company contributing in improving products, culture, processes, services in which they work.Quality is mention to a parameter that determine the superiority and inferiority of a service andproduct. When the quality is used in terms of an superior services and products which exceedsand even meets a company's expectations. Total quality management objectives to hold allfunction include in the manufacturing activities responsible for the entire quality of the finalservices and products. 2
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