Understanding People and Organisation: Team Building and Intercultural Dynamics
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This report analyzes the concept of intercultural and diverse terms in team building and explores the dynamics and roles influenced by team members' LPA, Strengths Quest Talents, emotional intelligence, and cultural backgrounds.
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Understanding People
and Organisation
1
and Organisation
1
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Executive summary
Team building is essential aspect in an organization for ensuring that work in conducted
in proper way for attaining the desire goal. In a team it is essential that every members contribute
properly so that task will get accomplish effective as well as on time. In this report analysis is
done to determine concept of intercultural and diverse terms. In respect of this team is develop of
four members and accordingly which analysis is done.
2
Team building is essential aspect in an organization for ensuring that work in conducted
in proper way for attaining the desire goal. In a team it is essential that every members contribute
properly so that task will get accomplish effective as well as on time. In this report analysis is
done to determine concept of intercultural and diverse terms. In respect of this team is develop of
four members and accordingly which analysis is done.
2
Table of Contents
Executive summary..........................................................................................................................2
INTRODUCTION...........................................................................................................................4
Part A: Selecting your team.............................................................................................................4
1. Learning Facilitator............................................................................................................4
1.1. Self-Chosen Groups. Use information to assist in chosen group of 3-5 members with
whom to undertake this project..............................................................................................4
2. Using information about team members’ LPA, EI and Strengths Quest to support views,
discuss why this group of students has the potential to form an effective work group..........4
3. Using information about team members’ LPA, EI and Strengths Quest to support views,
anticipate possible areas of weakness or conflict within the group........................................5
Part B: Team-Building (Group).......................................................................................................5
4. As a group, design a team building activity and explain why believe it will increase
effectiveness of team.............................................................................................................5
Team building activity............................................................................................................6
5. Conduct team-building activity as a group, documenting the experience..........................8
Part C: Analysis and Reflection (Individual)...................................................................................9
6. Analyse dynamics and roles observed within team, discussing how it is influenced by team
members’ LPA’s, Strengths Quest Talents, emotional intelligence and cultural backgrounds.
................................................................................................................................................9
7. Reflect on what learnt about the capacity to contribute effectively to a team...................9
8. Provide recommendations regarding further improve contribution to the team................9
9. Include records of team communication in the appendices of the report, as evidence of
team-member contribution...................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
3
Executive summary..........................................................................................................................2
INTRODUCTION...........................................................................................................................4
Part A: Selecting your team.............................................................................................................4
1. Learning Facilitator............................................................................................................4
1.1. Self-Chosen Groups. Use information to assist in chosen group of 3-5 members with
whom to undertake this project..............................................................................................4
2. Using information about team members’ LPA, EI and Strengths Quest to support views,
discuss why this group of students has the potential to form an effective work group..........4
3. Using information about team members’ LPA, EI and Strengths Quest to support views,
anticipate possible areas of weakness or conflict within the group........................................5
Part B: Team-Building (Group).......................................................................................................5
4. As a group, design a team building activity and explain why believe it will increase
effectiveness of team.............................................................................................................5
Team building activity............................................................................................................6
5. Conduct team-building activity as a group, documenting the experience..........................8
Part C: Analysis and Reflection (Individual)...................................................................................9
6. Analyse dynamics and roles observed within team, discussing how it is influenced by team
members’ LPA’s, Strengths Quest Talents, emotional intelligence and cultural backgrounds.
................................................................................................................................................9
7. Reflect on what learnt about the capacity to contribute effectively to a team...................9
8. Provide recommendations regarding further improve contribution to the team................9
9. Include records of team communication in the appendices of the report, as evidence of
team-member contribution...................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
3
INTRODUCTION
Team building is considered as collective term related to several kinds of activities that
are used to enhance the social relations as well as define the roles within teams and it also
include collaborative tasks (Irwin, 2020). In current time every organization is focusing on team
building because through it employees able to understand each which lead to increase in
productivity as well as it also decrease conflict situation. Respective report is based on analysing
concept and understand how intercultural and diverse terms conduct functioning. Moreover it
also include knowledge related to the development of high performing team.
Part A: Selecting your team
1. Learning Facilitator
1.1. Self-Chosen Groups. Use information to assist in chosen group of 3-5 members with whom
to undertake this project.
By analysing the LPA results, Emotional Intelligence, and top 5 Strengths Quest Talents
of my classmates I decided to selected 4 members because these all will help me in attaining my
desire goal as well as target in successful manner. The four selected team members according to
their LPA results, Emotional Intelligence, and top 5 Strengths Quest Talents result are Rodrigo
Andres Cubides Bonilla, Matthew Mckinnon, Mariana Zaia and DingxinZong. The selection of
these candidates are based on their different skills such as executing, influencing, relationship
building and strategic thinking. These skills are essentials to conduct work in a team as that will
help in conducting work properly by developing proper relation.
2. Using information about team members’ LPA, EI and Strengths Quest to support views,
discuss why this group of students has the potential to form an effective work group.
The selected members of the team are Rodrigo Andres Cubides Bonilla, Matthew
Mckinnon, Mariana Zaia and DingxinZong. These all members of team have different skills as
well as abilities which help me in attaining my goal properly as well as their skills also help in
developing proper working environment (Lalani, Bussu and Marshall, 2020). In respect of
Rodrigo Andres Cubides Bonilla, he has effective skill related to the executing as he is a
achiever which encourage him to conduct work in best manner as well as he also belief in the
executing work in effective manner for attaining goal. Moreover he also has influencing skill as
4
Team building is considered as collective term related to several kinds of activities that
are used to enhance the social relations as well as define the roles within teams and it also
include collaborative tasks (Irwin, 2020). In current time every organization is focusing on team
building because through it employees able to understand each which lead to increase in
productivity as well as it also decrease conflict situation. Respective report is based on analysing
concept and understand how intercultural and diverse terms conduct functioning. Moreover it
also include knowledge related to the development of high performing team.
Part A: Selecting your team
1. Learning Facilitator
1.1. Self-Chosen Groups. Use information to assist in chosen group of 3-5 members with whom
to undertake this project.
By analysing the LPA results, Emotional Intelligence, and top 5 Strengths Quest Talents
of my classmates I decided to selected 4 members because these all will help me in attaining my
desire goal as well as target in successful manner. The four selected team members according to
their LPA results, Emotional Intelligence, and top 5 Strengths Quest Talents result are Rodrigo
Andres Cubides Bonilla, Matthew Mckinnon, Mariana Zaia and DingxinZong. The selection of
these candidates are based on their different skills such as executing, influencing, relationship
building and strategic thinking. These skills are essentials to conduct work in a team as that will
help in conducting work properly by developing proper relation.
2. Using information about team members’ LPA, EI and Strengths Quest to support views,
discuss why this group of students has the potential to form an effective work group.
The selected members of the team are Rodrigo Andres Cubides Bonilla, Matthew
Mckinnon, Mariana Zaia and DingxinZong. These all members of team have different skills as
well as abilities which help me in attaining my goal properly as well as their skills also help in
developing proper working environment (Lalani, Bussu and Marshall, 2020). In respect of
Rodrigo Andres Cubides Bonilla, he has effective skill related to the executing as he is a
achiever which encourage him to conduct work in best manner as well as he also belief in the
executing work in effective manner for attaining goal. Moreover he also has influencing skill as
4
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well as he has good skills related to strategic thinking which aid in developing effective
strategies an plans. As mentioned by Cheeriness and et. al., (1998), Emotional intelligence has
gained huge amount of interest from both practitioners and academics where results that has been
accumulated by them has given positive outcomes. Considering the concept of emotional labour
and attaching it with emotional intelligence, it can easily be said that team working may improve
in much effective and efficient manner. In respect of Matthew Mckinnon he has executing,
relationship building and strategic thinking skills. Moreover Mariana Zaia, she has executive,
influencing, relationship building as well as strategic thinking skill and in context of
DingxinZong, he has effective influencing, relationship building and strategic thinking skills
which aid in attaining desire goal and objective successfully .
3. Using information about team members’ LPA, EI and Strengths Quest to support views,
anticipate possible areas of weakness or conflict within the group.
According to analysis of LPA results, Emotional Intelligence, and top 5 Strengths Quest
Talents result of team members i.e. Rodrigo Andres Cubides Bonilla, Matthew Mckinnon,
Mariana Zaia and DingxinZong all have different skill which is positive as well as negative point
(Dietz and Mulder, 2020). The negative or weak point is that it leads to the Rodrigo Andres
Cubides Bonilla didn't have team building skill due to which other feel issues as may it leads to
situation in which he will not cooperate with other team members. On the other hand Matthew
Mckinnon, Mariana Zaia and DingxinZong all have no executive skill due to which they may
lack in attaining the team goal but Rodrigo Andres Cubides Bonilla have respective skill so this
may leads to conflict in the team.
Part B: Team-Building (Group)
4. As a group, design a team building activity and explain why believe it will increase
effectiveness of team.
There are several team building activities which help in developing a effective team as
well as it also aid in attaining the predetermined goal and objectives. According to Cartwright
and Pappas, (2008), considering 22 guidelines which have already been provided for developing
emotional intelligence within an organisation can be helpful in in conducting ice breaking
session because it will directly promote emotional and social learning. Some of the main or
essential team building activities are given below:-
5
strategies an plans. As mentioned by Cheeriness and et. al., (1998), Emotional intelligence has
gained huge amount of interest from both practitioners and academics where results that has been
accumulated by them has given positive outcomes. Considering the concept of emotional labour
and attaching it with emotional intelligence, it can easily be said that team working may improve
in much effective and efficient manner. In respect of Matthew Mckinnon he has executing,
relationship building and strategic thinking skills. Moreover Mariana Zaia, she has executive,
influencing, relationship building as well as strategic thinking skill and in context of
DingxinZong, he has effective influencing, relationship building and strategic thinking skills
which aid in attaining desire goal and objective successfully .
3. Using information about team members’ LPA, EI and Strengths Quest to support views,
anticipate possible areas of weakness or conflict within the group.
According to analysis of LPA results, Emotional Intelligence, and top 5 Strengths Quest
Talents result of team members i.e. Rodrigo Andres Cubides Bonilla, Matthew Mckinnon,
Mariana Zaia and DingxinZong all have different skill which is positive as well as negative point
(Dietz and Mulder, 2020). The negative or weak point is that it leads to the Rodrigo Andres
Cubides Bonilla didn't have team building skill due to which other feel issues as may it leads to
situation in which he will not cooperate with other team members. On the other hand Matthew
Mckinnon, Mariana Zaia and DingxinZong all have no executive skill due to which they may
lack in attaining the team goal but Rodrigo Andres Cubides Bonilla have respective skill so this
may leads to conflict in the team.
Part B: Team-Building (Group)
4. As a group, design a team building activity and explain why believe it will increase
effectiveness of team.
There are several team building activities which help in developing a effective team as
well as it also aid in attaining the predetermined goal and objectives. According to Cartwright
and Pappas, (2008), considering 22 guidelines which have already been provided for developing
emotional intelligence within an organisation can be helpful in in conducting ice breaking
session because it will directly promote emotional and social learning. Some of the main or
essential team building activities are given below:-
5
Conduct ice breaking session – According to this management will conduct ice breaking
session in which every team members will interact with each other and try to understand
their perspectives (García‐Girón and et.al., 2020). This will also help me in developing
proper relationships among the team members which ensure that their will be less chance
of conflict.
Conduct motivational session – In respect of this activity company management need to
organize motivational session so that all team members feel motivated to conduct work
with each other. Through this I able to motivate all team members to conduct work
together effectively without conflict.
Team building activity
Things that are essential to
survive on an island for survival
Rank (1 to 10 where 10 rating
given to a particular thing as
highly important and 1 as least
important)
Reason behind reading a
particular thing as highly
important.
A knife 9 The reason behind giving this rating
to this particular thing for the
survival is because it may help
survivor to effectively cut Woods,
can be used for protection and also
so may be effective in hunting as
well.
A fishing net 8 In order to catch fish it is required
for the survivor to effectively
consider it is an essential thing to
be kept for survival deserted Island.
Giant box of matches 7 Joint box of matches is pretty much
needed because it could help in
blazing campfire so that survival
can effectively rest and also it will
keep wild animals away from the
area where camping is being done
by him or her.
6
session in which every team members will interact with each other and try to understand
their perspectives (García‐Girón and et.al., 2020). This will also help me in developing
proper relationships among the team members which ensure that their will be less chance
of conflict.
Conduct motivational session – In respect of this activity company management need to
organize motivational session so that all team members feel motivated to conduct work
with each other. Through this I able to motivate all team members to conduct work
together effectively without conflict.
Team building activity
Things that are essential to
survive on an island for survival
Rank (1 to 10 where 10 rating
given to a particular thing as
highly important and 1 as least
important)
Reason behind reading a
particular thing as highly
important.
A knife 9 The reason behind giving this rating
to this particular thing for the
survival is because it may help
survivor to effectively cut Woods,
can be used for protection and also
so may be effective in hunting as
well.
A fishing net 8 In order to catch fish it is required
for the survivor to effectively
consider it is an essential thing to
be kept for survival deserted Island.
Giant box of matches 7 Joint box of matches is pretty much
needed because it could help in
blazing campfire so that survival
can effectively rest and also it will
keep wild animals away from the
area where camping is being done
by him or her.
6
A can of bug spray 5 To keep bugs away it is essential to
carry a bug spray because it may
lead and individual to go through
various difficulties in relation with
his or her health.
Bottle of sunblock 2 Sunscreen lotion will effectively be
helping the individual to induce the
chances of getting sunburn because
it may lead the individual to
different range of skin allergies.
An inflatable raft with rows 3 In order to catch a ship it can be
said that rowing a boat is much
more helpful for a survivor.
Flashlight 4 Flashlight can be helpful in sing the
eyes of ships that are sailing in the
ocean and also it may be helpful in
in hunting in night time and so on.
Spear 1 Another crucial element because
this would help in hunting and can
also work for different reasons as
well because it carries a shaft as
well.
Satellite phone 10 Satellite phone can be helpful
because it may help in connecting
with individuals that may lead the
survivor to easily come out of the
place if he or she got stuck at the
deserted Island.
Hammock 6 Hammock can be helpful in in
giving the comfortable sleep and
can also save the individual from
small insects, snakes and so on.
5. Conduct team-building activity as a group, documenting the experience
As mentioned by Davila, (2015, August), taking into consideration of Tuckman model
while developing a team it can easily be said that team development roadmap can be e developed
7
carry a bug spray because it may
lead and individual to go through
various difficulties in relation with
his or her health.
Bottle of sunblock 2 Sunscreen lotion will effectively be
helping the individual to induce the
chances of getting sunburn because
it may lead the individual to
different range of skin allergies.
An inflatable raft with rows 3 In order to catch a ship it can be
said that rowing a boat is much
more helpful for a survivor.
Flashlight 4 Flashlight can be helpful in sing the
eyes of ships that are sailing in the
ocean and also it may be helpful in
in hunting in night time and so on.
Spear 1 Another crucial element because
this would help in hunting and can
also work for different reasons as
well because it carries a shaft as
well.
Satellite phone 10 Satellite phone can be helpful
because it may help in connecting
with individuals that may lead the
survivor to easily come out of the
place if he or she got stuck at the
deserted Island.
Hammock 6 Hammock can be helpful in in
giving the comfortable sleep and
can also save the individual from
small insects, snakes and so on.
5. Conduct team-building activity as a group, documenting the experience
As mentioned by Davila, (2015, August), taking into consideration of Tuckman model
while developing a team it can easily be said that team development roadmap can be e developed
7
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that will deliver ample number of benefits like the behaviour of individuals belonging to the
team will develop effective communication with each other and so on.In respect of my team I
conducted different team building activities which help me in motivating all team members so
that they will conduct their work in effective as well as appropriate manner for attaining the
predetermined goal (Lightfoot and et.al., 2020). In respect of my team members Rodrigo Andres
Cubides Bonilla, Matthew Mckinnon, Mariana Zaia and DingxinZong I conducted ice breaking
session at the initial stage so that all members will understand each other as well as it also help
me and my team members to analyse each other strengths as well as weaknesses according to
which strategies or plans can be developed. Moreover I also motivate my team members on time
to time manner so that I we all attain our desire goal successful.
Part C: Analysis and Reflection (Individual)
6. Analyse dynamics and roles observed within team, discussing how it is influenced by team
members’ LPA’s, Strengths Quest Talents, emotional intelligence and cultural
backgrounds.
The dynamics and roles which I observe in the team are always be accountable for the
work, take initiatives to conduct work properly and effectively, accomplish work in properly and
on timely manner and many more (McNeil and et.al., 2020). When I compare it with my team
members skills, abilities and knowledge according to the team members’ LPA’s, Strengths Quest
Talents, emotional intelligence and cultural backgrounds. I analyse that in my team all members
have different skill which leads to attainment of desire goal by the collaborative nature of
working. For example Matthew Mckinnon, Mariana Zaia and DingxinZong have effective
relationship building skill through which they build effective team as well as conduct work
properly where Rodrigo Andres Cubides Bonilla has effective executive skill which help in
conduct work effectively for achieving desire goal successfully.
7. Reflect on what learnt about the capacity to contribute effectively to a team.
As mentioned by Innovation People, (2013), adaptive performance at workplace is
considered to be something where understanding the change takes place within the working
environment. While conducting the project in a team I go through several ups and downs which
impact on the performance respectively. During conducting work in team I get to known that it is
not each to handle team of members who have different skill and abilities. It is so because
8
team will develop effective communication with each other and so on.In respect of my team I
conducted different team building activities which help me in motivating all team members so
that they will conduct their work in effective as well as appropriate manner for attaining the
predetermined goal (Lightfoot and et.al., 2020). In respect of my team members Rodrigo Andres
Cubides Bonilla, Matthew Mckinnon, Mariana Zaia and DingxinZong I conducted ice breaking
session at the initial stage so that all members will understand each other as well as it also help
me and my team members to analyse each other strengths as well as weaknesses according to
which strategies or plans can be developed. Moreover I also motivate my team members on time
to time manner so that I we all attain our desire goal successful.
Part C: Analysis and Reflection (Individual)
6. Analyse dynamics and roles observed within team, discussing how it is influenced by team
members’ LPA’s, Strengths Quest Talents, emotional intelligence and cultural
backgrounds.
The dynamics and roles which I observe in the team are always be accountable for the
work, take initiatives to conduct work properly and effectively, accomplish work in properly and
on timely manner and many more (McNeil and et.al., 2020). When I compare it with my team
members skills, abilities and knowledge according to the team members’ LPA’s, Strengths Quest
Talents, emotional intelligence and cultural backgrounds. I analyse that in my team all members
have different skill which leads to attainment of desire goal by the collaborative nature of
working. For example Matthew Mckinnon, Mariana Zaia and DingxinZong have effective
relationship building skill through which they build effective team as well as conduct work
properly where Rodrigo Andres Cubides Bonilla has effective executive skill which help in
conduct work effectively for achieving desire goal successfully.
7. Reflect on what learnt about the capacity to contribute effectively to a team.
As mentioned by Innovation People, (2013), adaptive performance at workplace is
considered to be something where understanding the change takes place within the working
environment. While conducting the project in a team I go through several ups and downs which
impact on the performance respectively. During conducting work in team I get to known that it is
not each to handle team of members who have different skill and abilities. It is so because
8
perspective of every person is different as well as their working style is different so this is
necessary for all members to understand each other as that help in attaining desire goal or
objective successfully. While this I also analyse that in a team it is essential that every members
help as well as support each other.
8. Provide recommendations regarding further improve contribution to the team.
According to me there are some recommendations for the future improvement related to
the contribution of team such as according to me it is essential for every members to conduct a
ice breaking session at the initial stage. This is so because through that all members able to
understand and know each other which enhance their working as well as it also increase the
quality of work effectively. In addition to this, it is also suggested that in a team it is essential to
conduct discussion before taking any decision related to the team.
9. Include records of team communication in the appendices of the report, as evidence of team-
member contribution.
In a team every individual contribution matter because every members task is linked or
based on one another so it is responsibility of team members to contribute properly in team so
that they attain goal effectively (McNeil and et.al., 2020). Below contribution of my team
members is given:-
Team members' name Contribution
Rodrigo Andres Cubides Bonilla Take responsibility to execute work
Matthew Mckinnon Conduct presentation
Mariana Zaia Conduct research work related to the topic.
DingxinZong Develop strategies
CONCLUSION
By conducting analysis of above mentioned topics it can be determine that for very firm
it is essential to promote team building environment because through this they able to ensure that
every understand as well as respect each other which result in increase in productivity. But while
selecting a team it is essential for a person or management to determine skills, abilities and
capabilities of employees or individuals according to the allotted task. This is so because through
9
necessary for all members to understand each other as that help in attaining desire goal or
objective successfully. While this I also analyse that in a team it is essential that every members
help as well as support each other.
8. Provide recommendations regarding further improve contribution to the team.
According to me there are some recommendations for the future improvement related to
the contribution of team such as according to me it is essential for every members to conduct a
ice breaking session at the initial stage. This is so because through that all members able to
understand and know each other which enhance their working as well as it also increase the
quality of work effectively. In addition to this, it is also suggested that in a team it is essential to
conduct discussion before taking any decision related to the team.
9. Include records of team communication in the appendices of the report, as evidence of team-
member contribution.
In a team every individual contribution matter because every members task is linked or
based on one another so it is responsibility of team members to contribute properly in team so
that they attain goal effectively (McNeil and et.al., 2020). Below contribution of my team
members is given:-
Team members' name Contribution
Rodrigo Andres Cubides Bonilla Take responsibility to execute work
Matthew Mckinnon Conduct presentation
Mariana Zaia Conduct research work related to the topic.
DingxinZong Develop strategies
CONCLUSION
By conducting analysis of above mentioned topics it can be determine that for very firm
it is essential to promote team building environment because through this they able to ensure that
every understand as well as respect each other which result in increase in productivity. But while
selecting a team it is essential for a person or management to determine skills, abilities and
capabilities of employees or individuals according to the allotted task. This is so because through
9
that they able to ensure that every staffs will conduct work properly for attaining the common
goal in team as well as it also help firm in attaining the desire goal successfully. In order to
determine skills, abilities and capabilities of an employees management may conduct several
testing such as LPA’s, Strengths Quest Talents, emotional intelligence, cultural backgrounds
evaluation and many more.
10
goal in team as well as it also help firm in attaining the desire goal successfully. In order to
determine skills, abilities and capabilities of an employees management may conduct several
testing such as LPA’s, Strengths Quest Talents, emotional intelligence, cultural backgrounds
evaluation and many more.
10
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REFERENCES
Books and Journals
Irwin, H., 2020. Communicating with Asia: Understanding people and customs. Routledge.
Lalani, M., Bussu, S. and Marshall, M., 2020. Understanding integrated care at the frontline
using learning organisation theory: a participatory evaluation of locality level multi-
professional teams in East London. Social Science & Medicine. p.113254.
Dietz, J.L. and Mulder, H.B., 2020. Enterprise Ontology: A Human-Centric Approach to
Understanding the Essence of Organisation. Springer Nature.
García‐Girón, J. and et.al., 2020. Biotic interactions hold the key to understanding
metacommunity organisation. Ecography.
Lightfoot, E. and et.al., 2020. Feeding the herds: Stable isotope analysis of animal diet and its
implication for understanding social organisation in the Indus Civilisation, Northwest
India. Archaeological Research in Asia. 24. p.100212.
McNeil, R. and et.al., 2020. Understanding concurrent stimulant use among people on
methadone: A qualitative study. Drug and Alcohol Review. 39(3). pp.209-215.
Cartwright, S., & Pappas, C. (2008). Emotional intelligence, its measurement and implications
for the workplace. International Journal of Management Reviews, 10(2), 149-171.
doi:10.1111/j.1468-2370.2007.00220.x
Cheeriness, C., Goleman, D., Emmerling, R., Cowan, K., & Adler, M. (1998). Bringing
emotional intelligence to the workplace: A technical report issued by the consortium for
research on emotional intelligence in organizations. Retrieved
from http://www.eiconsortium.org/reports/technical_report.html
Davila, R. (2015, August). The Tuckman model as a team development roadmap. Retrieved
from https://www.linkedin.com/pulse/team-development-roadmap-ramon-davila
Given, B.K. (2002). Teaching to the Brain’s Natural Learning Systems. USA: Association for
Supervision and Curriculum Development. Retrieved from https://ebookcentral-
proquest-com.ezproxy.laureate.net.au/lib/think/reader.action?
ppg=1&docID=3002034&tm=1513208169096
Innovation People. (2013). Leading in complex and uncertain times: the implications of a VUCA
world. PDF
Rath, T. (2007). Strengths Finder 2.0. New York: Gallup Press. Retrieved
from http://search.ebscohost.com.ezproxy.laureate.net.au/login.aspx?
direct=true&db=nlebk&AN=580020&site=ehost-live
11
Books and Journals
Irwin, H., 2020. Communicating with Asia: Understanding people and customs. Routledge.
Lalani, M., Bussu, S. and Marshall, M., 2020. Understanding integrated care at the frontline
using learning organisation theory: a participatory evaluation of locality level multi-
professional teams in East London. Social Science & Medicine. p.113254.
Dietz, J.L. and Mulder, H.B., 2020. Enterprise Ontology: A Human-Centric Approach to
Understanding the Essence of Organisation. Springer Nature.
García‐Girón, J. and et.al., 2020. Biotic interactions hold the key to understanding
metacommunity organisation. Ecography.
Lightfoot, E. and et.al., 2020. Feeding the herds: Stable isotope analysis of animal diet and its
implication for understanding social organisation in the Indus Civilisation, Northwest
India. Archaeological Research in Asia. 24. p.100212.
McNeil, R. and et.al., 2020. Understanding concurrent stimulant use among people on
methadone: A qualitative study. Drug and Alcohol Review. 39(3). pp.209-215.
Cartwright, S., & Pappas, C. (2008). Emotional intelligence, its measurement and implications
for the workplace. International Journal of Management Reviews, 10(2), 149-171.
doi:10.1111/j.1468-2370.2007.00220.x
Cheeriness, C., Goleman, D., Emmerling, R., Cowan, K., & Adler, M. (1998). Bringing
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