Understanding People And Organisation - Assignment
Added on 2020-12-29
14 Pages4587 Words414 Views
Leadership ManagementProfessional DevelopmentPolitical Science
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Understanding People inOrganisations
Table of ContentsINTRODUCTION......................................................................................................................3TASK ........................................................................................................................................4Question: 1.............................................................................................................................4Question: 2.............................................................................................................................6Question: 3.............................................................................................................................7Question 4:.............................................................................................................................8Question: 5.............................................................................................................................9Question: 6...........................................................................................................................11CONCLUSION .......................................................................................................................12REFERENCES...........................................................................................................................1
INTRODUCTIONIn an organisation, various people are work collectively and each one has its ownunique skills, abilities, behaviours, values etc. When individuals enter in organisation, theirtransient or stable characteristics influence how they perform and behave. Moreover, firmshire employee with the expectation that they have some abilities, skills, values andpersonalities (Andalibi and et. al., 2016). Thus, it is very crucial for manager of company tounderstand individual traits that matter for their behaviours at work. In the presentassignment, given organisation is Super Brand which is a Unite Kingdom based retail firmthat have around 1450 store that caters diverse needs of customers. This report coversapplication of principles of scientific management and possible impacts of job satisfaction ofworkers of different department within firm. It also includes recommended approaches totraining and development and application of theoretical model to compare leadershipapproach utilized by grocer and checkout manager. At last, reasons that could cause conflictsbetween part time and full time worker on nightshift and solutions to resolve it are defined inthis project. TASK Question: 1What are the principles of scientific management and how could they be applied to theCheckout department at the Stockington store? What would be the advantages anddisadvantages of using this approach to organising work from both an employer andemployee perspective?Answer: Scientific management refers to the theory of administration that evaluates andsynthesizes workflows. Its primary objective is to enhance economic efficiency in terms oflabour productivity. Scientific management theory is developed by Frederick Taylor in year1911. As per this theory, firm is the collection of departments and therefore, functioning ofthese can be studied in similar manner as other machinery tool is studied (Bolden, 2016).Hence, Fredrick used some scientific techniques to demonstrate the relation between scienceand organisational functions. Application of this theory will help in understandingorganisation as well as its processes. There are various principles of scientific managementthat could be applied at Stockington store by checkout department. These principles aredefined below:
Science, not rule of thumb: This principle states that organisations must not getstuck in predetermined or set routine with traditional methods of doing work. It is necessarythat firms should be continuously experimenting to create new techniques that makes thework more easier, quicker and simpler (Dekker, 2016). Taylor believed that one has todetermine administration with scientific precision instead of sticking to management’sdecision making. This principle could be applied by manager of checkout department ofStockington store in order to overcome the issue and improving organisational efficiency. Asinspite of having large team of employees and investing high amount on recruitment andtraining the staff, administrator of store face issues in catering needs of customers in aneffective way at the peak time. This is due to less satisfied employees so, firm could applythis principle and change traditional methods of doing work by scientific method. They canprovide thorough training to staff members so that they enable to perform their duties welland meeting business needs., then firm will not enable to run its operations and functionssmoothly. Harmony, not discord: In this, need of harmony among employees is depicted. Whenconflicts are exist between management and workforce. Here, both the administration andemployees ought to be realize mutual importance. So, manager of Stockington store couldapply this principle by creating such an environment within firm where management andemployees consider each other indispensable. This situation is referred as mental revolutionand it is believed that its occurrence would end conflicts among two parties and will bebeneficial for both (Duffield and Whitty, 2016). Application of this principle helps managerof store in increasing satisfaction level of staff members and encouraging them to work ondifferent shifts to meet organisational needs. Cooperation, not individualism: As per this principle, the activities done by distinctpeople should be carried out with mutual cooperation. Rather than relying completely onmanagement’s decision, it is necessary that standards are determined jointly by managersand workers. Application of this principle helps manager of Stockington store in increasinginvolvement of employees in firm’s operation which results in maximizing satisfaction leveland increases responsibility. This will assists in getting miraculous results as well asimproving productivity of store. Development of each individual to his/her greatest efficiency and prosperity: As perthis principle, it is necessary to take care of efficiency of each individual right from their
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