Understanding Self and Others

This report analyzes the author's strengths and weaknesses in team working, public speaking, conflict resolution, and feedback giving. It includes a detailed action plan with measurable goals and timelines for developing these core skills.

Understanding Self and
Others module

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK ..............................................................................................................................................1
Pro- forma of team working skill...........................................................................................1
Pro- forma of Public speaking skill........................................................................................2
Pro- forma of conflict resolution skill....................................................................................4
Pro- forma of feedback taking and giving skill......................................................................5
Action plan.............................................................................................................................6
Summary and action plan.......................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Personal development and planning refers to a process for making an effective action
plan to improve performance of an individual (What is Personal Development, 2017). It helps in
making an efficient goals and objective about what an individual wants to achieve. In this
context, it will help an individual in controlling its overall activities in a proper manner. It helps
an individual in improving their skills and competence regarding a particular task which leads to
improve its overall performance. In addition to this SWOT analysis and development plan is
mentioned in this report which will help an individual in identifying their strength and weakness
and in improving their skills and knowledge in accordance with a particular task assigned. It
prepares an individual to face uncertain events arise due to competitive environment.
TASK
Pro- forma of team working skill
What is the core skill to develop?
According to the point of view of Ellis and Bach (2015), team work is considered as the
common effort of various people for achieving single goal or objective. It is required by every
individual to develop of their team work skill as it helps them in working together in a team for
different projects. It can be said that by developing skill of team work individual can easily
work with their colleagues or team member which reduces chances of conflicts a workplace. It
also contributes in enhancing positive bonding among employees which helps finishing up the
single task in less period of time with the support of team members. As a result, it contributes
in enhancing productivity of the company which leads to ultimate high range of profitability.
Why is this core skill important? Why did I select this skill to reflect on?
Team work skill is an essential skill for individual as it reflects the ability of employees to work
collaboratively with the team mates. This skill is beneficial for the employees as well as
organisation as it helps in finishing up work in less time frame. Collaborative working also
influences sustainable of employees in the company as they feel more comfortable while
working with team member. This comfortable zone also arises because they can share their
problems with the same team mate and find out its resolution. I have selected this skill to give
detailed description as I personally feels that having support of team mates minimises stress
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level and also motives me to perform my job responsibility to achieve my own as well as
organisational goals and objectives.
Reflect on your current competent regarding this skill. How did you access your
competence?
According to my own evaluation, I have analysed that I have developed good ceffeciency lvel
in same. My communication skills are good which helps me in influencing my team mates to
work with me positively. Soft communication skills also help me in building positive
relationship with team member and it also reduces chances of disputes at work place. As a
result, I am easily able to perform my job responsibility with team member and also achieve
organisational goals and objective quickly. Good command over this skill have been identified
by my senior manager as they think that I am working on achieving goals of the company more
quickly while working in a team. Along with this, they think that good command over
communication contributes in enhancing my team working skill.
Can you identify contradiction from your analysis above?
It has been analysed that my effective team work skills helps me building up positive
relationship with the team mates which contributes in achieving targeted goals and objective of
company as well (Autesserre, 2014). But, as per my own evaluation I personally feels that in
some cases I am not able to corporate with my team mates which makes me realise that only
owning soft communication skill is not enough to work effectively with team members. But, it
also requires good range patience to work with team members effectively.
How this skill will help me in the future?
It can have said that by having good team working skills I can easily achieve my future goals
and objective that is becoming a team manager in future. As this team working skill will help
me in managing my work with the team members effectively. As a result, it will be easier for
me to manage my future team in the company effectively in order to achieve targeted goals and
objective of the company.
Pro- forma of Public speaking skill
What is the core skill to develop?
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As per the thoughts of Sims, Hewitt and Harris (2015), it can be said that public speaking refers
to the capability of individual to talk with the group of people by standing in front of them. It is
the attractive way to persuade overall group to listen them carefully in order to make them
understand own point of view in the same direction. Mainly I am focusing on developing public
speaking skills of mine as it will help me in representing my thoughts and viewpoint to others.
Why is this core skill important? Why did I select this skill to reflect on?
Public speaking skill is most important skill for the individuals especially if they work in a large
organisation or multinational company. It has been analysed that large organisation is only
giving preference to those individuals who owns high range of skills which are beneficial for
the organisation in achieving its targeted goals and objectives (Mischel, DeSmet and Kross,
2014). I have chosen this skill to develop as it is considered as basic requirement for me to
increase my sustainability in organisation.
Reflect on your current competent regarding this skill. How did you access your
competence?
It has been analysed by me over public speaking skill that I feel hesitant while leading whole
team while standing in front of them. I personally feel nervous while conveying essential
message to the team member. This skill of mine have been evaluated by audience as they are
not able to understand what I am actually conveying to them. This situation occurs because of
nervousness as due to this my intension and thoughts are not clearly expressed to listeners and
they are unable to understand it.
Can you identify contradiction from your analysis above?
As per the above stated analysis over public speaking I have realised that even though some of
my listeners seems to look like unsatisfied as my thoughts are not clear to them which shows
that I am weak in public speaking skill. Which working at my work place I was allotted some
task which needs to be performed in group. While leading my team I found that what I wanted
to convey my colleges was clear to them as they were performing accordingly. It shows that I
have appropriate level of public speaking skills.
How this skill will help me in the future?
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In the present competitive business world it is important that a person is able to express himself
in front of other so that he can be preferred over what others. By having effective representable
skill I can easily conduct some impressive public speaking sessions in company which will
reflect my positive representable skill. It has been seen that large scale organisation is give more
preference to those employees who owns positive representable skills. This will directly
increase growth opportunity for me in future.
Pro- forma of conflict resolution skill
What is the core skill to develop?
According to the authors point of view Coopman and Lull (2014), it can be said that conflict
resolution is the ability of individual or team member to find out actual solution on the same
thing in peaceful manner. It is required by the individual to develop their conflict resolution
skills in order to maintain positive working environment at workplace. It can be said that by
having good command over this skill individual can easily attain their targeted goals and
objective in less period of time.
Why is this core skill important? Why did I select this skill to reflect on?
This skill is considered as the most important skill which not only helps an individual in
managing their professional life but it also helps in simplifying personal life too (Cottrell,
2015). I have selected conflict resolution skill of mine to get developed in order to perform well
at work place. As a result, it will help me in taking better decision without being bias in my
professional life.
Reflect on your current competent regarding this skill. How did you access your
competence?
It has been identified that I am good in conflict resolution skill because I am able to take right
decision at the time of issues which takes place in the company. This strength of mine shows
that I am taking right decision for the organisation as well as employees without being bias to
anyone. This strength of mine have been identified by my colleagues at workplace as according
to them I have given a positive contribution in the matters that arise in the enterprise by
providing productive solutions.
Can you identify contradiction from your analysis above?
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According to the above specified evidence, I have analysed that whatever decision I have made
for resolving conflicts of others, minimised the negativity also. As my right decision are
beneficial for the organisation in attaining their predetermined targeted goals and objectives.
But I have realised that when I am part of the conflict I fail to give equal performance in solving
the matter. I found it difficult to handle the situation and take decisions aggressively which
hampers my performance in future,.
How this skill will help me in the future?
As per the above stated analysis, it can be said that developing conflict resolution skill of mine
is helpful for my future growth. By enhancing my command over this skill I can take right
decision during conflicts by understanding overall situation. It will also help me in maintaining
positive relationship among employer and employee. As a result, Employees of company will
perform their job responsibility in effective manner that will contribute in the achievement of
targeted goals and objective within given time frame.
Pro- forma of feedback taking and giving skill
What is the core skill to develop?
As per the thoughts of Carnegie (2017), taking and giving feedback is the effective way to
improve performance of individual as well as organisation. It is considered as the capability of
individual to give true feedback which will help the listener in understanding their weakness or
deficiency which can be improved.
Why is this core skill important? Why did I select this skill to reflect on?
Giving and taking feedback is an important skill for the individual to develop in them, as it will
help them in understanding their weak areas which can be improved easily improved by
knowing them. I have selected this skill as an effective which are required to be developed
effectively in order to represent my true thoughts towards the product or service for which I am
giving my feedback. It can be said views which are represented with the medium of feedback
are really valuable to company as they evaluate actual scenario and find out solution for the
same.
Reflect on your current competent regarding this skill. How did you access your
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competence?
As per my own analysis I have analysed that I am giving right feedback to the one who asks me
questions. This normally occurs because when an individual asks me about feedback I
personally prefer to give them positive response about their products and services. My efforts of
making them understand actual scenario of their product will help in identifying their strengths
and weaknesses of same. It has been analysed by my colleagues that I am always responding to
the one who ask me for feedback about their product or services. This reflects my positive
attitude towards giving feedback which will help them in improving their serving product or
service in positive manner (Travers, Morisano and Locke, 2015). My feedback giving skills
looks strong according to the colleagues.
Can you identify contradiction from your analysis above?
As per above stated evaluation, I have analysed that according to my colleagues I always give
positive feedback to my organisation who is asking me to express my views while expressing
my thoughts towards their services. But at the same time, I personally believe that giving
positive feedback of every product and services may misguide organisation that they are
availing perfect product to the user. As a result, they may not improve their existing products
and services.
How this skill will help me in the future?
It can be said that giving true feedback will allow me to represent my true thoughts about
products or services which I am using. In relation to career, it can be said that if I will develop
my related to giving feedback in appropriate manner, then it will help in improving
performance of organisation as well. As my true feedback will help in the identification of
actual weakness of their organisation and accordingly planning will be done.
Action plan
Summary and action plan
Strengths: As per the analysis of my own skills I have analysed that I am good in public
speaking as my audience as well as team mates are easily able to understand what I am actually
trying to convey them. Along with this, my colleagues also believe that I am a good listener also
which capture minds of others towards a topic throughout the whole lecture.
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Weakness: According to the analysis, I have also analysed my weak skills are team
working, conflict resolution and feedback giving. These are required to be improvised
effectively by formulating an effective professional development plan that will help me in raising
my these core weak areas. In this regard, my professional development plan is described as
below:
Seria
l no.
Learning
objective
Curren
t
proficie
ncy
Target
ed
profici
ency
Development
opportunities
Measurable Time
scale
1 Team
working
3 5 It has been analysed that
team working skill of mine
can be improved by
indulging more with the
teammates in
organisational activities.
This help me increasing
my bond with the team
mates and also enhance my
patience level. As a result,
I will be able to build my
team working skill.
After involving
much in group
activities with
my team
member I will
be easily able
to work in my
team
effectively.
3 months
2 Conflict
resolution
2 5 This weak skill of mine
can be improved by
communicating to the
senior management about
my decisions which were
taken by me at the time of
conflict. Along with this, I
can observe my superior
After getting
advices and
support of my
senior I am
now able to
take right
decision at
work place
2 months
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while they handle conflict
situation by not
disappointing any
employee. This will help
me improving my pattern
of understanding conflicts
and at the same time taking
decision for resolving it.
during conflict
issues.
3 Feedback
giving
3 5 In order to improve this, I
have to focus actual
perception of mine while
using the product or
service. This will help me
in giving right feedback
which contribute in
improving weakness of the
product or service in less
period of time.
After analysing
overall
situation
effectively, I
am now able to
give right
feedback which
helps
organisation in
improving their
products and
services in
appropriate
manner.
1 month
CONCLUSION
As per the above mentioned report, it has been identified that understanding strength and
weakness of own skills helps individual in enhancing its options for the growth. As by knowing
core weak areas an individual can easily improve them by taking some of the preventive
measures. It can be said that an individual can improve its skills by formulating professional
development plan. With the help of this plan core areas of the individual can be developed which
will contribute in the achievement of targeted goals and objectives.
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