Roles and Characteristics of Leaders and Managers in Management and Operations

Unit 04– Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Roles and characteristics of leaders and managers...............................................................1
TASK 2 ...........................................................................................................................................4
P2 Role of a leader and function of a manager apply in different situational context................4
P3 Different theories and model of approaches..........................................................................5
P4 Key approaches to operation management along with the role of leaders and managers.....6
P5) The importance and value of operations management in accomplishing business
objectives. ...................................................................................................................................8
TASK 4............................................................................................................................................9
P6) The factors within the business environment that affect the decision-making of leader and
managers.....................................................................................................................................9
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Management and operations is termed as a process that include reviewing and controlling
of organisational functions that are related to the process of manufacturing of services and
products. This process involves raw material conversion into end products as well as services as
to create value form them and generate profitability. This process is mainly concerned towards
proper maintenance of organisational goods as well as services and maintain systematic form of
balance among revenue and cost of entity (Balasubramaniam and et. al., 2016). Within this
leaders and managers hold key essential responsibility as to duly manage functions and activities
of operation management in a well defined manner. Present report has been conducted on
TESCO. Organisation was established in the year 1919 and is a leading British multinational
groceries with having headquarter in England, United Kingdom. In this report discussions has
been conducted on manager and leaders roles, characteristics and functions. Further this report
include different forms of operation management approaches in addition with theories and
models. Lastly, diverse range of leadership style is being mentioned in this report.
TASK 1
P1. Roles and characteristics of leaders and managers
Leader
Leaders are those individual who have the responsibility to guide and motivate
individuals within organisational structure with a motive to fulfil organisational goals and
objectives in a well defined manner. In accordance with John Kotter leaders undertake diverse
range of roles that direct individual towards a direction to fulfil company objectives in best
effective manner. Leaders motivate employee to fulfil vision of organisation and stay committed
towards entity.
Role of leader
Visionary: Leaders plays an essential roles within an organisation structure as set vision
for employees through which they increase productivity rate of organisation that further lead
towards more profitability. Within TESCO leaders effectively guide workforce by setting
formative vision and direct them towards it by increasing their performance rate as to fulfil
organisational goals in best effective manner.
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