Types of Organisation, Size, Scope, and Structure
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This document provides an in-depth analysis of different types of organisations, including private sector organisations, public sector organisations, and voluntary organisations. It discusses their legal structure, purpose, size, scope, and how they link to business objectives, products, and services. The document also explores the case of Virgin Atlantic Airways and International Limited as an example. It is a valuable resource for understanding the dynamics of organisations in the business environment.
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Table of Contents
Introduction......................................................................................................................................1
Part One...........................................................................................................................................1
LO1..................................................................................................................................................1
Discuss distinct types of organisation along with their legal structure and purpose..............1
Define and discuss the size and scope of the organisation by distinguishing between different
types of organisation...............................................................................................................4
Discuss how the different organisation’s size, scope and structure link to the business
objectives, products and services offered by the organisation...............................................7
LO2..................................................................................................................................................8
Discuss and define relationship between different functional areas of business and how they
link to their structure and objective........................................................................................8
Analyse the advantages and disadvantages of inter-relationship between organisational
functions and the its impact upon organisational structure..................................................10
Critical analysis of the complexities of distinct types of business structure and the inter-
relationship of the different organisation functions..............................................................11
Part Two.........................................................................................................................................12
LO3................................................................................................................................................12
Identify the positive and negative impact the macro environment has over business operations
supported by specific examples............................................................................................12
Apply appropriate the PESTLE model to support a detailed analysis of macro environment
within an organisation..........................................................................................................13
LO4................................................................................................................................................14
Detailed analysis of internal and external factors of an organisation in order to determine its
strengths and weakness.........................................................................................................14
How strengths and weakness inter-related with external macro factors..............................15
Critically evaluate the impact that both macro and micro factors have upon business
objectives and decision making............................................................................................17
Conclusion.....................................................................................................................................18
Introduction......................................................................................................................................1
Part One...........................................................................................................................................1
LO1..................................................................................................................................................1
Discuss distinct types of organisation along with their legal structure and purpose..............1
Define and discuss the size and scope of the organisation by distinguishing between different
types of organisation...............................................................................................................4
Discuss how the different organisation’s size, scope and structure link to the business
objectives, products and services offered by the organisation...............................................7
LO2..................................................................................................................................................8
Discuss and define relationship between different functional areas of business and how they
link to their structure and objective........................................................................................8
Analyse the advantages and disadvantages of inter-relationship between organisational
functions and the its impact upon organisational structure..................................................10
Critical analysis of the complexities of distinct types of business structure and the inter-
relationship of the different organisation functions..............................................................11
Part Two.........................................................................................................................................12
LO3................................................................................................................................................12
Identify the positive and negative impact the macro environment has over business operations
supported by specific examples............................................................................................12
Apply appropriate the PESTLE model to support a detailed analysis of macro environment
within an organisation..........................................................................................................13
LO4................................................................................................................................................14
Detailed analysis of internal and external factors of an organisation in order to determine its
strengths and weakness.........................................................................................................14
How strengths and weakness inter-related with external macro factors..............................15
Critically evaluate the impact that both macro and micro factors have upon business
objectives and decision making............................................................................................17
Conclusion.....................................................................................................................................18
References:.....................................................................................................................................19
Books and Journals...............................................................................................................19
Books and Journals...............................................................................................................19
Introduction
Business firm operate in a market with the aim of serving to the needs, desires and
problems of customer through offering them products and services as a solution to engage in
commercial activities. These business firms operate and manage their business operations in a
market environment where macro, micro, internal and external factors have a significant
influence over their level of performance and profitability in long run. It is imperative for
business firms to conduct regular analysis of these factors to get an insight of to what extent
these factors can obstruct the operational activities with the intention to mitigate the impact and
take necessary measure to deal with the anticipated and unprecedented situations (Adu-Danso
and Abbey, 2020). Virgin Atlantic Airways and International limited is a leading airline firm
founded in 1984, headquartered at Crawley, England. The objective of the report is to explain the
different types, size and scope of an organisation, interrelationship of the various functions
within Virgin Atlantic and how these functions related with the organisational structure.
Furthermore, the report also analyse positive and negative impact of the macro environment
business have, along with internal strengths and weakness of a business and their inter-
relationship with external macro environment.
Part One
LO1
Discuss distinct types of organisation along with their legal structure and purpose
Organisations can be defined as the group of people or structures run and operate
business with the aim of fulfilling specified goal and purpose. There are majorly three types of
organisation which are created and operate in the business environment for a unique purpose,
with specified legal structure, liability and to satisfy the needs of the people where it is operating.
Below mentioned is the detailed description of these types of organisations.
Private Sector Organisations
Private sector of an economy majorly constitute organisations which are owned,
managed, controlled and regulated by an individuals or group of people with the aim of
generating profit through their business operations and who share common interest and goals
(Akpan, Soopramanien and Kwak, 2020). Virgin Atlantic is a private organisation incorporated
in United Kingdom in the year 1984. This is a leading Airline company which is controlled by its
1
Business firm operate in a market with the aim of serving to the needs, desires and
problems of customer through offering them products and services as a solution to engage in
commercial activities. These business firms operate and manage their business operations in a
market environment where macro, micro, internal and external factors have a significant
influence over their level of performance and profitability in long run. It is imperative for
business firms to conduct regular analysis of these factors to get an insight of to what extent
these factors can obstruct the operational activities with the intention to mitigate the impact and
take necessary measure to deal with the anticipated and unprecedented situations (Adu-Danso
and Abbey, 2020). Virgin Atlantic Airways and International limited is a leading airline firm
founded in 1984, headquartered at Crawley, England. The objective of the report is to explain the
different types, size and scope of an organisation, interrelationship of the various functions
within Virgin Atlantic and how these functions related with the organisational structure.
Furthermore, the report also analyse positive and negative impact of the macro environment
business have, along with internal strengths and weakness of a business and their inter-
relationship with external macro environment.
Part One
LO1
Discuss distinct types of organisation along with their legal structure and purpose
Organisations can be defined as the group of people or structures run and operate
business with the aim of fulfilling specified goal and purpose. There are majorly three types of
organisation which are created and operate in the business environment for a unique purpose,
with specified legal structure, liability and to satisfy the needs of the people where it is operating.
Below mentioned is the detailed description of these types of organisations.
Private Sector Organisations
Private sector of an economy majorly constitute organisations which are owned,
managed, controlled and regulated by an individuals or group of people with the aim of
generating profit through their business operations and who share common interest and goals
(Akpan, Soopramanien and Kwak, 2020). Virgin Atlantic is a private organisation incorporated
in United Kingdom in the year 1984. This is a leading Airline company which is controlled by its
1
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parent company Virgin group with 51% holding and remaining 49% holding is shared by Delta
Airlines. Companies which operate in private sector are free from the control and ownership of
state government.
Purpose
Prime focus of the companies operating in private sector is to generate adequate amount of profit
through their commercial activities (Brillinger and et. al., 2020). State or central government
does not interfere into their matters and are responsible for taking managerial decisions.
Legal structure
Legal structure of organisations determines the nature and type of a business firm which
gives them a shape and structure to operate successfully in the market.
Sole proprietorship: A sole trader or proprietorship is a type of business which is owned
managed and controlled by an individual, where all the liabilities of a business is bear by
owner. Any debts incurred by the business will be settled by the owner through selling
personal assets. Partnership: Unlike Sole proprietorship, as the name implies these business are owned
and managed by two or more people who enter into an agreement to work towards a
common goals (Cooley and Prescott, 2021). Under partnership deed, all the liabilities,
ratio of investment, profit and loss and responsibility of each partner is mentioned. Corporations: Corporations may be a profit or non profit business firm that is created as
a separate legal entity and possess the right to enter into contract, sue or be sued and pay
taxes Virgil Atlantic is a profit making corporation firm which is owned by the
shareholders and individual who have invested the money into business.
Public sector Organisation
Public sectors of an economy constitutes of a companies which are engaged in the
commercial activities by or for the government whether at regional, state or central level. These
organisations operate with the taxes generated and provide goods and services for the benefits of
the society. The National Health Service is a publicly funded health care system which
encompasses NHS England, NHS Scotland, Health and Social care in Northern Ireland and NHS
Wales under its broad umbrella name. The four systems was established in the year 1948 with
the aim of delivering comprehensive, universal and free health services based on clinical need.
Purpose
2
Airlines. Companies which operate in private sector are free from the control and ownership of
state government.
Purpose
Prime focus of the companies operating in private sector is to generate adequate amount of profit
through their commercial activities (Brillinger and et. al., 2020). State or central government
does not interfere into their matters and are responsible for taking managerial decisions.
Legal structure
Legal structure of organisations determines the nature and type of a business firm which
gives them a shape and structure to operate successfully in the market.
Sole proprietorship: A sole trader or proprietorship is a type of business which is owned
managed and controlled by an individual, where all the liabilities of a business is bear by
owner. Any debts incurred by the business will be settled by the owner through selling
personal assets. Partnership: Unlike Sole proprietorship, as the name implies these business are owned
and managed by two or more people who enter into an agreement to work towards a
common goals (Cooley and Prescott, 2021). Under partnership deed, all the liabilities,
ratio of investment, profit and loss and responsibility of each partner is mentioned. Corporations: Corporations may be a profit or non profit business firm that is created as
a separate legal entity and possess the right to enter into contract, sue or be sued and pay
taxes Virgil Atlantic is a profit making corporation firm which is owned by the
shareholders and individual who have invested the money into business.
Public sector Organisation
Public sectors of an economy constitutes of a companies which are engaged in the
commercial activities by or for the government whether at regional, state or central level. These
organisations operate with the taxes generated and provide goods and services for the benefits of
the society. The National Health Service is a publicly funded health care system which
encompasses NHS England, NHS Scotland, Health and Social care in Northern Ireland and NHS
Wales under its broad umbrella name. The four systems was established in the year 1948 with
the aim of delivering comprehensive, universal and free health services based on clinical need.
Purpose
2
Prime objective of public sector organisations is to ensure that every citizen gets essential
public services and make use of resources in an efficient way for the betterment of a community
as a whole.
Legal Structure
Legal structure of the private sector organisations are majorly classified into three
categories such as: Local government: Companies under this type of legal structure is run, managed and
operated by the local government and ensures that the people of local community gets
basic services (Dang, Jasovska and Rammal, 2020). Prime objective of these
organisations is to foster equality and improving the standard of living. State government: These organisations are formed, owned, managed and controlled by
the government of at state level (Elali, 2021). These companies are generally funded by
the taxes generated by the state government and make use of these funds for the
betterment of people living in a society. Central government: Organisations which are own, managed and regulated by the central
authorities and government at national level. These organisations are directed towards the
betterment of the nation as a whole. These organisations provide goods and services to a
large segment of customer and to cater their specific needs and desires.
Voluntary Organisation
Voluntary group or common interest group or associations is another name for voluntary
organisations where group of people come forwards with common interest, objectives, opinion
and belief to work towards the shared goals and purpose (Falcão, Ramalho and Nobre, 2020).
Common example of voluntary organisations is trade unions, environmental groups,
conservationist and learned societies.
Purpose
Voluntary organisations are formed with the group of people who share common interest and
work towards the common issue or problem such as environment challenges, discrimination,
unaffordable housing etc. They attain their objective through providing aid and support to the
people dealing with the problem.
Legal structure
Most common legal structure of voluntary organisations is:
3
public services and make use of resources in an efficient way for the betterment of a community
as a whole.
Legal Structure
Legal structure of the private sector organisations are majorly classified into three
categories such as: Local government: Companies under this type of legal structure is run, managed and
operated by the local government and ensures that the people of local community gets
basic services (Dang, Jasovska and Rammal, 2020). Prime objective of these
organisations is to foster equality and improving the standard of living. State government: These organisations are formed, owned, managed and controlled by
the government of at state level (Elali, 2021). These companies are generally funded by
the taxes generated by the state government and make use of these funds for the
betterment of people living in a society. Central government: Organisations which are own, managed and regulated by the central
authorities and government at national level. These organisations are directed towards the
betterment of the nation as a whole. These organisations provide goods and services to a
large segment of customer and to cater their specific needs and desires.
Voluntary Organisation
Voluntary group or common interest group or associations is another name for voluntary
organisations where group of people come forwards with common interest, objectives, opinion
and belief to work towards the shared goals and purpose (Falcão, Ramalho and Nobre, 2020).
Common example of voluntary organisations is trade unions, environmental groups,
conservationist and learned societies.
Purpose
Voluntary organisations are formed with the group of people who share common interest and
work towards the common issue or problem such as environment challenges, discrimination,
unaffordable housing etc. They attain their objective through providing aid and support to the
people dealing with the problem.
Legal structure
Most common legal structure of voluntary organisations is:
3
Charitable trust: Charitable trusts are the non-profitable organisations which operated for
some social cause and reason and mange its activities through donations and charities
received for a common cause or issues (Fadaki, Rahman and Chan, 2020). These are the
irrevocable trusts which are set up to make use of assets of beneficiaries for philanthropic
purpose to benefit society and beneficiary itself. The Wellcome Trust was founded in the
year 1936, is a charitable trust foundation focused primarily on health research in
London, United Kingdom. The foundation was laid by the pharmaceutical magnate
Henry Wellcome with the aim to fund the research to improve the health of human and
animal. Company limited by Guarantee: This type of legal structure is chosen by the voluntary
sector under which staff is employed, regular contracts are made, investments are
managed and own property as the name suggests, this structure helps in mitigating the
threat of personal liabilities for the members of board. Unincorporated Voluntary Association: This type of legal structure is the simplest and
most convenient form generally ideal for the small scale activities which does not require
property to run operations and a staff to manage activities. It is formed by the group of
people who came forward and agreed to work upon a common goal, for a non
commercial such as, club, society, community organisation etc.
Define and discuss the size and scope of the organisation by distinguishing between different
types of organisation
Basis Small (The Wellcome
Trust)
Medium (Virgin
Atlantic)
Large (National
Health Services)
Size Approximately 1500 to
2000 employees are
their in this
organization.
The organisation
employs
approximately 5000
employees.
Presently there are
around 47000
consultants working
with NHS, out of
which approximately
15000 are physicians.
Scope The developing
countries like UK is the
major scope of these
The medium size
enterprises are
generally owned by a
These types of
organisations are
found majorly for the
4
some social cause and reason and mange its activities through donations and charities
received for a common cause or issues (Fadaki, Rahman and Chan, 2020). These are the
irrevocable trusts which are set up to make use of assets of beneficiaries for philanthropic
purpose to benefit society and beneficiary itself. The Wellcome Trust was founded in the
year 1936, is a charitable trust foundation focused primarily on health research in
London, United Kingdom. The foundation was laid by the pharmaceutical magnate
Henry Wellcome with the aim to fund the research to improve the health of human and
animal. Company limited by Guarantee: This type of legal structure is chosen by the voluntary
sector under which staff is employed, regular contracts are made, investments are
managed and own property as the name suggests, this structure helps in mitigating the
threat of personal liabilities for the members of board. Unincorporated Voluntary Association: This type of legal structure is the simplest and
most convenient form generally ideal for the small scale activities which does not require
property to run operations and a staff to manage activities. It is formed by the group of
people who came forward and agreed to work upon a common goal, for a non
commercial such as, club, society, community organisation etc.
Define and discuss the size and scope of the organisation by distinguishing between different
types of organisation
Basis Small (The Wellcome
Trust)
Medium (Virgin
Atlantic)
Large (National
Health Services)
Size Approximately 1500 to
2000 employees are
their in this
organization.
The organisation
employs
approximately 5000
employees.
Presently there are
around 47000
consultants working
with NHS, out of
which approximately
15000 are physicians.
Scope The developing
countries like UK is the
major scope of these
The medium size
enterprises are
generally owned by a
These types of
organisations are
found majorly for the
4
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types of business to
grow as small business
entrepreneurs have all
the resources that are
necessities in such
countries (Gregurec,
Tomičić Furjan and
Tomičić-Pupek, 2021).
As this adds the scope of
opportunities and
development and adds
value to their financial
economy with low
business cost. The
Wellcome Trust is the
best example for small
business in United
kingdom.
single owner as their
is not much
investment needed
and also the work can
be handled by a single
person. That is the
reason why these
enterprises are sole
proprietorship. Virgin
Atlantic can be
considered as one of
the best medium sized
enterprises.
betterment of a people
and a society as a
whole. Each one of
the United Kingdom’s
health care system
works independently
but is accountable
politically to the
relevant government
such as, Scotland,
Wales, Northern
Ireland, and UK.
These types of
organisations are
regulated and owned
by government bodies
and their services are
aimed at common
masses rather than
needs of individual.
Market share The Wellcome Trust
was accounted for the
financial funding of
approximately £25
billion which made it
wealthiest foundation
across the globe and
made a spending of
approximately GBP£ 1
billion on the charitable
activities for the
The market share of
Virgin Atlantic is
estimated to be 3.1 %
of the industry’s
market share.
NHS is the largest
public employer who
employs
approximately 1.3
million staff which
comprises of
approximately 11000
doctors and rest of the
nurses.
5
grow as small business
entrepreneurs have all
the resources that are
necessities in such
countries (Gregurec,
Tomičić Furjan and
Tomičić-Pupek, 2021).
As this adds the scope of
opportunities and
development and adds
value to their financial
economy with low
business cost. The
Wellcome Trust is the
best example for small
business in United
kingdom.
single owner as their
is not much
investment needed
and also the work can
be handled by a single
person. That is the
reason why these
enterprises are sole
proprietorship. Virgin
Atlantic can be
considered as one of
the best medium sized
enterprises.
betterment of a people
and a society as a
whole. Each one of
the United Kingdom’s
health care system
works independently
but is accountable
politically to the
relevant government
such as, Scotland,
Wales, Northern
Ireland, and UK.
These types of
organisations are
regulated and owned
by government bodies
and their services are
aimed at common
masses rather than
needs of individual.
Market share The Wellcome Trust
was accounted for the
financial funding of
approximately £25
billion which made it
wealthiest foundation
across the globe and
made a spending of
approximately GBP£ 1
billion on the charitable
activities for the
The market share of
Virgin Atlantic is
estimated to be 3.1 %
of the industry’s
market share.
NHS is the largest
public employer who
employs
approximately 1.3
million staff which
comprises of
approximately 11000
doctors and rest of the
nurses.
5
financial year
2019/2020.
Growth The growth of the
company is increasing
day by day as the
company is improving
its workings with the
help of digital
technology. As the
company is working
towards humanitarian
cause it is even better.
As the company is
continuous moving
towards the
betterment of the
workings and the
business of the
company. The
company is lacking in
the resources such as
capital and
manpower.
The large organisation
always has other ways
for growing socially
or economically in the
market (Hacioglu,
2020). If the big
organization wants to
be sustainable they
only need to make
sure that they are
ahead of their
competitors.
Supply and demand The WellCome trust has
made an spending of
approximately GBP 1.1
billion, which proves it
that there is huge
demand of research to
improve the health and
well being of humans as
well as animals. They
are engaged in solving
health challenges faced
by people across globe
through extensive
medical science
research.
The substitutes are
available for the
products of medium
sized enterprises and
it is necessary for
them to make their
product better then
substitutes in order to
survive in the market
(Helm, Krinner and
Endres, 2020).
NHS is providing
wide variety of health
and medical services
to the citizens of
United Kingdom,
Wales, Northern
Ireland and Scotland.
Their prime objective
is to provide
universal,
comprehensive and
free medical services.
6
2019/2020.
Growth The growth of the
company is increasing
day by day as the
company is improving
its workings with the
help of digital
technology. As the
company is working
towards humanitarian
cause it is even better.
As the company is
continuous moving
towards the
betterment of the
workings and the
business of the
company. The
company is lacking in
the resources such as
capital and
manpower.
The large organisation
always has other ways
for growing socially
or economically in the
market (Hacioglu,
2020). If the big
organization wants to
be sustainable they
only need to make
sure that they are
ahead of their
competitors.
Supply and demand The WellCome trust has
made an spending of
approximately GBP 1.1
billion, which proves it
that there is huge
demand of research to
improve the health and
well being of humans as
well as animals. They
are engaged in solving
health challenges faced
by people across globe
through extensive
medical science
research.
The substitutes are
available for the
products of medium
sized enterprises and
it is necessary for
them to make their
product better then
substitutes in order to
survive in the market
(Helm, Krinner and
Endres, 2020).
NHS is providing
wide variety of health
and medical services
to the citizens of
United Kingdom,
Wales, Northern
Ireland and Scotland.
Their prime objective
is to provide
universal,
comprehensive and
free medical services.
6
Discuss how the different organisation’s size, scope and structure link to the business objectives,
products and services offered by the organisation
The structure, size and scope of different companies highly influence the management,
objectives, and products and services that are offered by the company as the company is working
according to these aspects and they have a huge impact on the workings of the company
(Ibnugraha, Nugroho and Santosa, 2021). It is important for the company to look after these
aspects as they can have a major impact on the growth of the company.
In context to The Wellcome Trust, as the company is an NGO the structure of the company is
governed by a board of trustees which are responsible for the decision making in the company.
As the company is a small sized company it is not very difficult to manage it. The scope of the
company is to serve people who are in need. In context to Virgin Atlantic, the company follows
hierarchical structure which is actually suitable for the company that are providing services of
airline. It has a lengthy chain of command because the chief executive is on the very top,
followed by senior managers, then assistant managers and lastly workers. The decision making
power is in the hands of top level management. The company is a medium sized company and
the scope of the company is to serve comfortable air transportation to the customers. In context
to Unilever, the company follows product type divisional organization structure (Juris and
Cugova, 2020). The structure of the company is divided into many components according to the
product they are focusing on such as personal care products, home care products, baby care
products, etc. The company is a large sized company and is providing products under around 400
brands that are owned by the company.
LO2
Discuss and define relationship between different functional areas of business and how they link
to their structure and objective
Functional areas in the organisation can be explained as the group of people who have
same set of skill set and expertise. Like human body work is well functioned by different organs,
7
products and services offered by the organisation
The structure, size and scope of different companies highly influence the management,
objectives, and products and services that are offered by the company as the company is working
according to these aspects and they have a huge impact on the workings of the company
(Ibnugraha, Nugroho and Santosa, 2021). It is important for the company to look after these
aspects as they can have a major impact on the growth of the company.
In context to The Wellcome Trust, as the company is an NGO the structure of the company is
governed by a board of trustees which are responsible for the decision making in the company.
As the company is a small sized company it is not very difficult to manage it. The scope of the
company is to serve people who are in need. In context to Virgin Atlantic, the company follows
hierarchical structure which is actually suitable for the company that are providing services of
airline. It has a lengthy chain of command because the chief executive is on the very top,
followed by senior managers, then assistant managers and lastly workers. The decision making
power is in the hands of top level management. The company is a medium sized company and
the scope of the company is to serve comfortable air transportation to the customers. In context
to Unilever, the company follows product type divisional organization structure (Juris and
Cugova, 2020). The structure of the company is divided into many components according to the
product they are focusing on such as personal care products, home care products, baby care
products, etc. The company is a large sized company and is providing products under around 400
brands that are owned by the company.
LO2
Discuss and define relationship between different functional areas of business and how they link
to their structure and objective
Functional areas in the organisation can be explained as the group of people who have
same set of skill set and expertise. Like human body work is well functioned by different organs,
7
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in similar way business firm divide their operational activities into a functional department. One
of the prime objectives behind organising business activities into functional areas is that it
employees work in their areas of expertise which result in high productivity and efficiency of
employees at workplace (Kabongo, 2020). Another advantage is that it avoids duplication of
work through clear defined roles and responsibilities.
Inter-relationship between different functional departments
Marketing and Research& Development: Marketing and research department in Virgin
Atlantic is crucial in determining the successful meeting the needs and demands of the
customer across globe. Marketing function of the company is concerned with identifying
the target customer, determining their needs and wants, designing and developing a
product, promotional and advertising and channel of distribution for their airline services.
Marketing functions requires a large pool of information to design and develop services
as per the needs of customer and depends largely on research and development function
of Virgin (Kamenar, 2020). Employees conduct research on market trends, prevailing
competition, competitor’s services, needs and demands, buying habits etc, through
extensive and in depth knowledge of research reports marketing function works
efficiently towards providing optimum solution to the needs of customer and building
rapport in the market. Human resources and operation management: Operation management of Virgin
Atlantic is concerned with managing and controlling the airport operations ranging from
on-boarding of passenger till their arrival or departure. There are several numbers of
employees who are effectively managing the operations of Virgin Atlantic such as cabin
crew, pilots, ground staffs, personnel for handling baggage, security personnel, ticket
staff etc. In order to maintain adequate staff members HR department of Virgin Atlantic
ensures that operational activities are effectively managed with right number of
workforce with right set of skills and expertise (Karpunina and et. al., 2020). HR
department in collaboration with operational department fill the vacant positions and
provide adequate training to employees so that they can work with efficiency and
productivity.
Link of functional areas to company’s organisational structure and objective
8
of the prime objectives behind organising business activities into functional areas is that it
employees work in their areas of expertise which result in high productivity and efficiency of
employees at workplace (Kabongo, 2020). Another advantage is that it avoids duplication of
work through clear defined roles and responsibilities.
Inter-relationship between different functional departments
Marketing and Research& Development: Marketing and research department in Virgin
Atlantic is crucial in determining the successful meeting the needs and demands of the
customer across globe. Marketing function of the company is concerned with identifying
the target customer, determining their needs and wants, designing and developing a
product, promotional and advertising and channel of distribution for their airline services.
Marketing functions requires a large pool of information to design and develop services
as per the needs of customer and depends largely on research and development function
of Virgin (Kamenar, 2020). Employees conduct research on market trends, prevailing
competition, competitor’s services, needs and demands, buying habits etc, through
extensive and in depth knowledge of research reports marketing function works
efficiently towards providing optimum solution to the needs of customer and building
rapport in the market. Human resources and operation management: Operation management of Virgin
Atlantic is concerned with managing and controlling the airport operations ranging from
on-boarding of passenger till their arrival or departure. There are several numbers of
employees who are effectively managing the operations of Virgin Atlantic such as cabin
crew, pilots, ground staffs, personnel for handling baggage, security personnel, ticket
staff etc. In order to maintain adequate staff members HR department of Virgin Atlantic
ensures that operational activities are effectively managed with right number of
workforce with right set of skills and expertise (Karpunina and et. al., 2020). HR
department in collaboration with operational department fill the vacant positions and
provide adequate training to employees so that they can work with efficiency and
productivity.
Link of functional areas to company’s organisational structure and objective
8
Evidently, functional departments of the Virgin Atlantic constitute of sales and
marketing, technical, operations, administrations, catering, research and development and cargo
which operates as per the hierarchical organisational structure. Virgin Atlantic is a leading airline
company providing carrier flying services to the customers across United Kingdom and globe.
Activities in the organisation are divided as per the functional department where employees
under each department work with specialised set of knowledge and skills to work efficiently and
effectively. Each functional department is looked after the managers and chief executing officer
who majorly control the activities and make important decision in their respective function (LE
and LE, 2020). These entire functional departments in the company work in a unison manner
towards the common goals and objective. One of the advantages for the company to work under
functional department is to promote and develop the knowledge and skills of employees and
make them more competitive. Employees under functional department work with clear defined
roles and responsibilities towards the organisational objective which in turn helps in enhancing
the profitability, performance and productivity of employee and organisation as a whole.
Figure 1 Virgin Atlantic Airways, 2021
Source: (Virgin Atlantic Airways, 2021)
9
marketing, technical, operations, administrations, catering, research and development and cargo
which operates as per the hierarchical organisational structure. Virgin Atlantic is a leading airline
company providing carrier flying services to the customers across United Kingdom and globe.
Activities in the organisation are divided as per the functional department where employees
under each department work with specialised set of knowledge and skills to work efficiently and
effectively. Each functional department is looked after the managers and chief executing officer
who majorly control the activities and make important decision in their respective function (LE
and LE, 2020). These entire functional departments in the company work in a unison manner
towards the common goals and objective. One of the advantages for the company to work under
functional department is to promote and develop the knowledge and skills of employees and
make them more competitive. Employees under functional department work with clear defined
roles and responsibilities towards the organisational objective which in turn helps in enhancing
the profitability, performance and productivity of employee and organisation as a whole.
Figure 1 Virgin Atlantic Airways, 2021
Source: (Virgin Atlantic Airways, 2021)
9
Analyse the advantages and disadvantages of inter-relationship between organisational functions
and the its impact upon organisational structure
Advantages Disadvantages
One of the significant advantages of
inter-relationship between functional
departments is that it encourages the
collaborative working practices in a n
organisation, where employees of
distinct department work on a common
project with their unique set of skills
and expertise.
In order to work in a coordinated
manner it is essential to have effective
communication, understanding and
support of view of each team members
(Lin and et. al., 2020). Sometimes due
to lack of trust, confidence and
different views in the team members
leads to conflict and mismanagement.
Inter-relationship between the
functional department helps in
achieving the objectives of both the
department as employees in these
department works in a unison manner
on a common project to meet the
objective of company (Leminen and
et. al., 2020). For instance, research
department collect information for
marketing department.
Possessing of specialised knowledge
and experience in a relevant field make
employees proud and tend to resist to
share their valuable information and
expertise with the other team members.
Employees feel isolated and restrict to
build and maintain positive relationship
with team members which turn leads to
the decline in the performance level of
company.
Critical analysis of the complexities of distinct types of business structure and the inter-
relationship of the different organisation functions
In order to run and manage the business effectively it is necessary for the business firms
to take into the account several challenges and complexities which obstruct the organisation to
move ahead towards the success and growth. These complexities may arise from the market, new
products, production process, management and new technologies. Complexities which are faced
by the different business can be structural where the structure of a company is complex due to
the different divisions, subsidiaries and wide range of products to be managed. Under flat
organisation structure companies foster the culture of equality where there is no hierarchy and
job titles among the different functional departments.
10
and the its impact upon organisational structure
Advantages Disadvantages
One of the significant advantages of
inter-relationship between functional
departments is that it encourages the
collaborative working practices in a n
organisation, where employees of
distinct department work on a common
project with their unique set of skills
and expertise.
In order to work in a coordinated
manner it is essential to have effective
communication, understanding and
support of view of each team members
(Lin and et. al., 2020). Sometimes due
to lack of trust, confidence and
different views in the team members
leads to conflict and mismanagement.
Inter-relationship between the
functional department helps in
achieving the objectives of both the
department as employees in these
department works in a unison manner
on a common project to meet the
objective of company (Leminen and
et. al., 2020). For instance, research
department collect information for
marketing department.
Possessing of specialised knowledge
and experience in a relevant field make
employees proud and tend to resist to
share their valuable information and
expertise with the other team members.
Employees feel isolated and restrict to
build and maintain positive relationship
with team members which turn leads to
the decline in the performance level of
company.
Critical analysis of the complexities of distinct types of business structure and the inter-
relationship of the different organisation functions
In order to run and manage the business effectively it is necessary for the business firms
to take into the account several challenges and complexities which obstruct the organisation to
move ahead towards the success and growth. These complexities may arise from the market, new
products, production process, management and new technologies. Complexities which are faced
by the different business can be structural where the structure of a company is complex due to
the different divisions, subsidiaries and wide range of products to be managed. Under flat
organisation structure companies foster the culture of equality where there is no hierarchy and
job titles among the different functional departments.
10
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Under flat organisational structure companies aims to reduce bureaucracy and foster
equality while entrusting power of decision making to employees and make them independent.
On the other hand, functional organisational structure divides the employees as per their skills set
and expertise with the aim of increasing proficiency, performance and productivity of employees
(Loon, Otaye‐Ebede and Stewart, 2020). However, under functional structure employees do not
hold the power to make decision which may result in delay in making decisions and work under
seniors and superiors. Furthermore, under divisional organisational structure companies do not
segregate the activities rather it functions as a separate entity. This structure is ideal for the
companies which have several divisions and subsidiaries operating under one unit or with
different geographical region. This structure helps in avoiding duplication of work and authority
in the multinational organisation. NHS opt for divisional organisational structure to operate
successfully with diverse range of products and services.
Part Two
LO3
Identify the positive and negative impact the macro environment has over business operations
supported by specific examples
Business firms operate in a business environment where they are exposed with several
micro and macro factors which impede the success and growth of a business in long run through
having significant impact of several factors. Macro environment is a broader term which includes
inflation rate, employment rate, gross domestic product, monetary and fiscal policy. These macro
factors have a positive and negative impact over business which is highlighted below:
Positive influence of macro environment on Virgin Atlantic
Virgin Atlantic is a largest flag carrier in United Kingdom which operates majorly in
local market and across globe. Virgin Atlantic is more likely to have positive impact over
their business activities through changes in the socio-cultural factors. These factors will
encourage the company to come up with an innovative and unique solutions for the rapid
changing needs and desires of customer (Lüdeke‐Freund, 2020). Apart from that, changes
in a buying trends opens up a new market for the company to operate and expand their
customer base.
11
equality while entrusting power of decision making to employees and make them independent.
On the other hand, functional organisational structure divides the employees as per their skills set
and expertise with the aim of increasing proficiency, performance and productivity of employees
(Loon, Otaye‐Ebede and Stewart, 2020). However, under functional structure employees do not
hold the power to make decision which may result in delay in making decisions and work under
seniors and superiors. Furthermore, under divisional organisational structure companies do not
segregate the activities rather it functions as a separate entity. This structure is ideal for the
companies which have several divisions and subsidiaries operating under one unit or with
different geographical region. This structure helps in avoiding duplication of work and authority
in the multinational organisation. NHS opt for divisional organisational structure to operate
successfully with diverse range of products and services.
Part Two
LO3
Identify the positive and negative impact the macro environment has over business operations
supported by specific examples
Business firms operate in a business environment where they are exposed with several
micro and macro factors which impede the success and growth of a business in long run through
having significant impact of several factors. Macro environment is a broader term which includes
inflation rate, employment rate, gross domestic product, monetary and fiscal policy. These macro
factors have a positive and negative impact over business which is highlighted below:
Positive influence of macro environment on Virgin Atlantic
Virgin Atlantic is a largest flag carrier in United Kingdom which operates majorly in
local market and across globe. Virgin Atlantic is more likely to have positive impact over
their business activities through changes in the socio-cultural factors. These factors will
encourage the company to come up with an innovative and unique solutions for the rapid
changing needs and desires of customer (Lüdeke‐Freund, 2020). Apart from that, changes
in a buying trends opens up a new market for the company to operate and expand their
customer base.
11
Another positive impact that macro factors have on business is through changes in the
technology through which company may deliver exceptional quality of services to the
customers. Use of internet has enabled the company to stay connected and build healthy
relations with loyal customers.
Negative influence of macro environment
Changes in the government’s policies, rules, regulations, tax rates, restriction on trade,
new policies on immigration, duties on import and taxes on oil can influence the
performance level of Virgin Atlantic in long run (Matović, 2020). On the other hand,
government interventions through imposing strict legislations and laws may also affect
the profitability of a company and restrict them to operate in different market.
Furthermore, changes in the employment laws, environment laws, safety and security
laws etc., are the few factors which have a negative impact on the business activities of a
company. These laws and legislations can be the new or existing one which governs the
activities of business and their code of conduct.
Apply appropriate the PESTLE model to support a detailed analysis of macro environment
within an organisation
PESTLE analysis of Virgin Atlantic Political factors: Political factors are concerned with the government’s new tax policy,
fiscal policies, tariff related with trade, and trade restrictions. Virgin Atlantic operates in
several countries exposing to the different governments rules and regulations. Any
changes in these factors affect the operational activities of a business (Nguyen and Pham,
2020). For instance, changes in the rules of immigration and strict trade policies and
regulations may obstruct the company to operate in different market. However, on the
other hand, lenient tax policies and low interest rate of a nation may attract the company
to expand its business operations. Economic factors: These factors take into account inflation rates, interest rates, and
economic stability and foreign exchange rates. These factors have a significant influence
over Virgin Atlantic. As many nations are dealing with recession due to pandemic which
increasing the inflation rate and declines the purchasing power of customer. This may
result in lower sales revenue, decline in profitability and rise in operational cost
(Osiyevskyy, Shirokova and Ritala, 2020). Apart from that changes in the foreign
12
technology through which company may deliver exceptional quality of services to the
customers. Use of internet has enabled the company to stay connected and build healthy
relations with loyal customers.
Negative influence of macro environment
Changes in the government’s policies, rules, regulations, tax rates, restriction on trade,
new policies on immigration, duties on import and taxes on oil can influence the
performance level of Virgin Atlantic in long run (Matović, 2020). On the other hand,
government interventions through imposing strict legislations and laws may also affect
the profitability of a company and restrict them to operate in different market.
Furthermore, changes in the employment laws, environment laws, safety and security
laws etc., are the few factors which have a negative impact on the business activities of a
company. These laws and legislations can be the new or existing one which governs the
activities of business and their code of conduct.
Apply appropriate the PESTLE model to support a detailed analysis of macro environment
within an organisation
PESTLE analysis of Virgin Atlantic Political factors: Political factors are concerned with the government’s new tax policy,
fiscal policies, tariff related with trade, and trade restrictions. Virgin Atlantic operates in
several countries exposing to the different governments rules and regulations. Any
changes in these factors affect the operational activities of a business (Nguyen and Pham,
2020). For instance, changes in the rules of immigration and strict trade policies and
regulations may obstruct the company to operate in different market. However, on the
other hand, lenient tax policies and low interest rate of a nation may attract the company
to expand its business operations. Economic factors: These factors take into account inflation rates, interest rates, and
economic stability and foreign exchange rates. These factors have a significant influence
over Virgin Atlantic. As many nations are dealing with recession due to pandemic which
increasing the inflation rate and declines the purchasing power of customer. This may
result in lower sales revenue, decline in profitability and rise in operational cost
(Osiyevskyy, Shirokova and Ritala, 2020). Apart from that changes in the foreign
12
exchanges rate and disruption in global market affect the import and export of a nation
due to which fuel prices go high. However, attractive and low interest rates and economic
stability of nation is beneficial for the company to operate in foreign market. Social factors: Socio cultural is concerned with demographics, cultural trends, buying
habits, employability rates all these factors affect the ways company offers its services.
Change in the market trends due to the technology and competition pose a serious
challenge as it becomes necessary for companies to adapt to these changes to be relevant
and maintain its existence (Petrov and Mikhaylov, 2020). Customers are attracted by the
extended services at low fares which decline the sales off Virgin Atlantic. However, these
rapid changes provide opportunities for innovation in the service process which can
improve the competitiveness and brand image of a company.
Technological factors: Due to the rapid changes in technology and advancements have
made the airline companies to integrate internet based technology into business.
Customers are becoming more tech-savvy and aspire to acquire products and services
over internet. Virgin Atlantic has been offering online-ticket services, web-check-inn,
online boarding pass, and electronic tickets to provide hassle free and easy accessible
services to the customers. Use of technology has increase the loyalty and satisfaction of
customer resulting in rising in sales and profitability of a company. However, these
changes may lead to the high amount of investment and time.
Environment factors: Rising concern with regards to environment protection and
conservation of natural resources have forced the companies to opt for a more ethical and
sustainable business activities. Aviation industry have impacted due to the ecological
factors as the sudden change in climate and increasing carbon foot prints have lead the
airline companies to opt for a green flying and use of low noise producing aircrafts. In
order to opt for a low carbon emission fuel and light weight fuel efficient engine
company need to invest huge amount of investment and research which is a time
consuming. On the other hand, sustainable way of doing business can enhance the brand
image of Virgin Atlantic.
Legal factors: Legal factors also have significant impact over the business operations as
some of the nations have made amendments in safety and security of passenger and ask
companies to adhere with (Ren and Jackson, 2020). Rising cases of aircraft crash,
13
due to which fuel prices go high. However, attractive and low interest rates and economic
stability of nation is beneficial for the company to operate in foreign market. Social factors: Socio cultural is concerned with demographics, cultural trends, buying
habits, employability rates all these factors affect the ways company offers its services.
Change in the market trends due to the technology and competition pose a serious
challenge as it becomes necessary for companies to adapt to these changes to be relevant
and maintain its existence (Petrov and Mikhaylov, 2020). Customers are attracted by the
extended services at low fares which decline the sales off Virgin Atlantic. However, these
rapid changes provide opportunities for innovation in the service process which can
improve the competitiveness and brand image of a company.
Technological factors: Due to the rapid changes in technology and advancements have
made the airline companies to integrate internet based technology into business.
Customers are becoming more tech-savvy and aspire to acquire products and services
over internet. Virgin Atlantic has been offering online-ticket services, web-check-inn,
online boarding pass, and electronic tickets to provide hassle free and easy accessible
services to the customers. Use of technology has increase the loyalty and satisfaction of
customer resulting in rising in sales and profitability of a company. However, these
changes may lead to the high amount of investment and time.
Environment factors: Rising concern with regards to environment protection and
conservation of natural resources have forced the companies to opt for a more ethical and
sustainable business activities. Aviation industry have impacted due to the ecological
factors as the sudden change in climate and increasing carbon foot prints have lead the
airline companies to opt for a green flying and use of low noise producing aircrafts. In
order to opt for a low carbon emission fuel and light weight fuel efficient engine
company need to invest huge amount of investment and research which is a time
consuming. On the other hand, sustainable way of doing business can enhance the brand
image of Virgin Atlantic.
Legal factors: Legal factors also have significant impact over the business operations as
some of the nations have made amendments in safety and security of passenger and ask
companies to adhere with (Ren and Jackson, 2020). Rising cases of aircraft crash,
13
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hijacks, terrorist attacks have made the government to enforce these laws and regulations
and ensures that customer’s safety is top priority of airline companies. On the other hand,
laws related with employment and environment ensures that Virgin operate its business
activities in a ethical and legal way.
LO4
Detailed analysis of internal and external factors of an organisation in order to determine its
strengths and weakness
Swot analysis of Virgin Atlantic
Strengths Weakness
Virgin Atlantic is a recognised brand
across the world and has positioned
good rapport in the market primary
because of the positive image and
reputation of Richard Branson, a
successful entrepreneur.
Company have attained success and
growth majorly because of the
exceptional quality of services through
implementation of TQM into their
service delivery process (Sardak,
Stakanov and Shvorak, 2020). This has
enabled the company to reduce the cost
and maximise its profitability.
No doubt company is a leading and
established airline carrier in globe but
has failed to create differentiation in the
competitive market. Few of the market
key players are adopting same strategy
as Virgin and are doing better than the
company.
One of the reason for declining in their
sales is company have not build up the
brand value and customers who travel
in economy class perceive it as a
premium and expensive flying carrier.
Opportunities Threats
Changes in the customer’s choices and
preference have opened up a new path
for the market expansion and
diversification of operational activities.
Customers are more likely to travel
which offers safe and comfortable
Emergence of pandemic and Brexit
have affected the sales revenue and
profitability of a company as there is a
significant decline in the passengers
and rising operational cost (Tanrikulu,
2020).
14
and ensures that customer’s safety is top priority of airline companies. On the other hand,
laws related with employment and environment ensures that Virgin operate its business
activities in a ethical and legal way.
LO4
Detailed analysis of internal and external factors of an organisation in order to determine its
strengths and weakness
Swot analysis of Virgin Atlantic
Strengths Weakness
Virgin Atlantic is a recognised brand
across the world and has positioned
good rapport in the market primary
because of the positive image and
reputation of Richard Branson, a
successful entrepreneur.
Company have attained success and
growth majorly because of the
exceptional quality of services through
implementation of TQM into their
service delivery process (Sardak,
Stakanov and Shvorak, 2020). This has
enabled the company to reduce the cost
and maximise its profitability.
No doubt company is a leading and
established airline carrier in globe but
has failed to create differentiation in the
competitive market. Few of the market
key players are adopting same strategy
as Virgin and are doing better than the
company.
One of the reason for declining in their
sales is company have not build up the
brand value and customers who travel
in economy class perceive it as a
premium and expensive flying carrier.
Opportunities Threats
Changes in the customer’s choices and
preference have opened up a new path
for the market expansion and
diversification of operational activities.
Customers are more likely to travel
which offers safe and comfortable
Emergence of pandemic and Brexit
have affected the sales revenue and
profitability of a company as there is a
significant decline in the passengers
and rising operational cost (Tanrikulu,
2020).
14
journey for their passengers.
Furthermore, technological
advancements have bring new
opportunities for innovation and unique
features into their range of services.
These innovations will help Virgin
Atlantic in meeting the higher expected
value and changing needs of customer.
Virgin Atlantic has been facing tough
competition from one of the pioneer
companies in world in aviation sectors
such as Emirates, British Airways,
Cathay pacific and Lufthansa.
How strengths and weakness inter-related with external macro factors
Basis Political Economical Social
Strengths One of the strength of
political factor is the
liberal and lenient tax
policies and friendly
trade relations
between the nations.
Apart from this
removal of trade
barrier may open up a
new market and
revenue streams for
sales (Van Looy,
2021) .
Stable economic
conditions of the
nation mitigates the
risk of business
failure and foster
success and growth of
Virgin Atlantic.
Changes in the buying
trends, culture and
lifestyle of specific
customer group helps
the company to stay
focused and bring
innovation into their
products and services.
Weaknesses Revised tax structure
and heavy duties
impose by the
government of a
nation affect the
profitability of a
company.
Recession, high
inflation and
employability rate
affects the consumer
spending which
affects the sales
revenue of Virgin in
long run.
Rapid changes in the
customer demands
and market trends
may affect the overall
demand and supply of
the services in the
market and in turn
affects the
15
Furthermore, technological
advancements have bring new
opportunities for innovation and unique
features into their range of services.
These innovations will help Virgin
Atlantic in meeting the higher expected
value and changing needs of customer.
Virgin Atlantic has been facing tough
competition from one of the pioneer
companies in world in aviation sectors
such as Emirates, British Airways,
Cathay pacific and Lufthansa.
How strengths and weakness inter-related with external macro factors
Basis Political Economical Social
Strengths One of the strength of
political factor is the
liberal and lenient tax
policies and friendly
trade relations
between the nations.
Apart from this
removal of trade
barrier may open up a
new market and
revenue streams for
sales (Van Looy,
2021) .
Stable economic
conditions of the
nation mitigates the
risk of business
failure and foster
success and growth of
Virgin Atlantic.
Changes in the buying
trends, culture and
lifestyle of specific
customer group helps
the company to stay
focused and bring
innovation into their
products and services.
Weaknesses Revised tax structure
and heavy duties
impose by the
government of a
nation affect the
profitability of a
company.
Recession, high
inflation and
employability rate
affects the consumer
spending which
affects the sales
revenue of Virgin in
long run.
Rapid changes in the
customer demands
and market trends
may affect the overall
demand and supply of
the services in the
market and in turn
affects the
15
performance level of a
company.
Basis Technological Legal Environmental
Strengths Technological
advancements brings
new methods and
process for delivering
values to the customer
which assist the
company in delivering
customised and
exceptional quality of
services and improves
the brand image.
Adhering to the legal
laws and procedures
ensure that company
operates in a socially
acceptable and legal
way keeping the
interest of the
customer, supplier
and other stakeholders
as their utmost
priority (YOON,
2021).
Conducting business
operations in a
sustainable and ethical
way enhances the
brand image and
loyalty of customer
resulting in attracting
more customer and
high sales revenue.
Weakness Technological
advancements have
increased the
expectation level of
customer and
competition in the
market. To stay
relevant and
competitive company
may need to invest a
huge amount of
technology resulting
in high cost and time.
Frequent changes in
laws and legal
practices may cause
disruptions into the
activities of a business
and may result in
complex and rigid
process for
companies.
Virgin Atlantic needs
to invest more amount
and research over
finding sustainable
way of operating in
air, with low carbon
emission fuel, fuel
efficient and low
producing jets. This
requires lot of time
and efforts which can
affect the performance
level of company.
16
company.
Basis Technological Legal Environmental
Strengths Technological
advancements brings
new methods and
process for delivering
values to the customer
which assist the
company in delivering
customised and
exceptional quality of
services and improves
the brand image.
Adhering to the legal
laws and procedures
ensure that company
operates in a socially
acceptable and legal
way keeping the
interest of the
customer, supplier
and other stakeholders
as their utmost
priority (YOON,
2021).
Conducting business
operations in a
sustainable and ethical
way enhances the
brand image and
loyalty of customer
resulting in attracting
more customer and
high sales revenue.
Weakness Technological
advancements have
increased the
expectation level of
customer and
competition in the
market. To stay
relevant and
competitive company
may need to invest a
huge amount of
technology resulting
in high cost and time.
Frequent changes in
laws and legal
practices may cause
disruptions into the
activities of a business
and may result in
complex and rigid
process for
companies.
Virgin Atlantic needs
to invest more amount
and research over
finding sustainable
way of operating in
air, with low carbon
emission fuel, fuel
efficient and low
producing jets. This
requires lot of time
and efforts which can
affect the performance
level of company.
16
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Critically evaluate the impact that both macro and micro factors have upon business objectives
and decision making
The macro an micro environmental factors has a direct impact o the decision making process and
the objectives of the company on various stages. Based on micro and macro factors the managers
of the companies takes decision regarding the future objectives and goals. Also by analysing
these internal and external factors the decision regarding the strategies that are needed to be
followed by the company are taken. The macro as well as the micro factors of the company can
impact the management in both positive and negative ways (Zhou and Verburg, 2020). The
company is needed to make sure that the analysis is done with utmost care. The macro
environment of the company tells the company about their internal factors and helps the
company in allocating right resources to right task whereas micro environmental analysis of the
company tell the company about the external factors that can affect the management of the
company and helps the company in taking decisions regarding the future objectives of the
company.
Conclusion
From the above report it is concluded that in order to develop a suitable structure of the
company it is important for the organization to analyse their scope, size and purpose so that they
can take decision accordingly. It is also determined that in order to keep ahead of the competition
the company is needed to make sure that they do SWOT and PESTEL analysis from time to
time. The success and sustainability of the company depends upon the environment of the
company.
.
17
and decision making
The macro an micro environmental factors has a direct impact o the decision making process and
the objectives of the company on various stages. Based on micro and macro factors the managers
of the companies takes decision regarding the future objectives and goals. Also by analysing
these internal and external factors the decision regarding the strategies that are needed to be
followed by the company are taken. The macro as well as the micro factors of the company can
impact the management in both positive and negative ways (Zhou and Verburg, 2020). The
company is needed to make sure that the analysis is done with utmost care. The macro
environment of the company tells the company about their internal factors and helps the
company in allocating right resources to right task whereas micro environmental analysis of the
company tell the company about the external factors that can affect the management of the
company and helps the company in taking decisions regarding the future objectives of the
company.
Conclusion
From the above report it is concluded that in order to develop a suitable structure of the
company it is important for the organization to analyse their scope, size and purpose so that they
can take decision accordingly. It is also determined that in order to keep ahead of the competition
the company is needed to make sure that they do SWOT and PESTEL analysis from time to
time. The success and sustainability of the company depends upon the environment of the
company.
.
17
References:
Books and Journals
Adu-Danso, E. and Abbey, E., 2020. Does foreign ownership enhance technological innovation
amongst manufacturing firms in Sub-Saharan Africa?. Journal of Small Business &
Entrepreneurship, pp.1-27.
Akpan, I.J., Soopramanien, D. and Kwak, D.H., 2020. Cutting-edge technologies for small
business and innovation in the era of COVID-19 global health pandemic. Journal of
Small Business & Entrepreneurship, pp.1-11.
Brillinger, A.S., and et. al., 2020. Business model risk and uncertainty factors: Toward building
and maintaining profitable and sustainable business models. Business
Horizons, 63(1), pp.121-130.
Cooley, T.F. and Prescott, E.C., 2021. 1. Economic Growth and Business Cycles. In Frontiers of
business cycle research (pp. 1-38). Princeton University Press.
Dang, Q.T., Jasovska, P. and Rammal, H.G., 2020. International business-government relations:
The risk management strategies of MNEs in emerging economies. Journal of World
Business, 55(1), p.101042.
Elali, W., 2021. The Importance of Strategic Agility to Business Survival During Corona Crisis
and Beyond. International Journal of Business Ethics and Governance, pp.1-8.
Fadaki, M., Rahman, S. and Chan, C., 2020. Leagile supply chain: design drivers and business
performance implications. International Journal of Production Research, 58(18),
pp.5601-5623.
Falcão, P., Ramalho, N. and Nobre, M., 2020. Stakeholder management: the new role of business
diplomacy. Journal of Business Strategy.
Gregurec, I., Tomičić Furjan, M. and Tomičić-Pupek, K., 2021. The impact of COVID-19 on
sustainable business models in SMEs. Sustainability, 13(3), p.1098.
Hacioglu, U., 2020. Digital Business Strategies in Blockchain Ecosystems. Springer
International Publishing, DOI, 10, pp.978-3.
Helm, R., Krinner, S. and Endres, H., 2020. Exploring the role of product development
capability for transforming marketing intelligence into firm performance. Journal of
Business-to-Business Marketing, 27(1), pp.19-40.
Ibnugraha, P.D., Nugroho, L.E. and Santosa, P.I., 2021. Risk model development for information
security in organization environment based on business perspectives. International
Journal of Information Security, 20(1), pp.113-126.
Juris, R. and Cugova, A., 2020. Innovative environment in the country and its importance in
terms of business innovation as a precondition for the financial performance of
company. In SHS Web of Conferences (Vol. 74, p. 02008). EDP Sciences.
Kabongo, J.D., 2020. The intellectual structure of the journal Business Strategy and the
Environment: A 25‐year author cocitation analysis. Business Strategy and the
Environment, 29(1), pp.170-179.
Kamenar, M., 2020. E-waste and obsolescence: analysis of Croatian consumers' habits and
attitudes (Doctoral dissertation, University of Rijeka. Faculty of Economics and
Business).
18
Books and Journals
Adu-Danso, E. and Abbey, E., 2020. Does foreign ownership enhance technological innovation
amongst manufacturing firms in Sub-Saharan Africa?. Journal of Small Business &
Entrepreneurship, pp.1-27.
Akpan, I.J., Soopramanien, D. and Kwak, D.H., 2020. Cutting-edge technologies for small
business and innovation in the era of COVID-19 global health pandemic. Journal of
Small Business & Entrepreneurship, pp.1-11.
Brillinger, A.S., and et. al., 2020. Business model risk and uncertainty factors: Toward building
and maintaining profitable and sustainable business models. Business
Horizons, 63(1), pp.121-130.
Cooley, T.F. and Prescott, E.C., 2021. 1. Economic Growth and Business Cycles. In Frontiers of
business cycle research (pp. 1-38). Princeton University Press.
Dang, Q.T., Jasovska, P. and Rammal, H.G., 2020. International business-government relations:
The risk management strategies of MNEs in emerging economies. Journal of World
Business, 55(1), p.101042.
Elali, W., 2021. The Importance of Strategic Agility to Business Survival During Corona Crisis
and Beyond. International Journal of Business Ethics and Governance, pp.1-8.
Fadaki, M., Rahman, S. and Chan, C., 2020. Leagile supply chain: design drivers and business
performance implications. International Journal of Production Research, 58(18),
pp.5601-5623.
Falcão, P., Ramalho, N. and Nobre, M., 2020. Stakeholder management: the new role of business
diplomacy. Journal of Business Strategy.
Gregurec, I., Tomičić Furjan, M. and Tomičić-Pupek, K., 2021. The impact of COVID-19 on
sustainable business models in SMEs. Sustainability, 13(3), p.1098.
Hacioglu, U., 2020. Digital Business Strategies in Blockchain Ecosystems. Springer
International Publishing, DOI, 10, pp.978-3.
Helm, R., Krinner, S. and Endres, H., 2020. Exploring the role of product development
capability for transforming marketing intelligence into firm performance. Journal of
Business-to-Business Marketing, 27(1), pp.19-40.
Ibnugraha, P.D., Nugroho, L.E. and Santosa, P.I., 2021. Risk model development for information
security in organization environment based on business perspectives. International
Journal of Information Security, 20(1), pp.113-126.
Juris, R. and Cugova, A., 2020. Innovative environment in the country and its importance in
terms of business innovation as a precondition for the financial performance of
company. In SHS Web of Conferences (Vol. 74, p. 02008). EDP Sciences.
Kabongo, J.D., 2020. The intellectual structure of the journal Business Strategy and the
Environment: A 25‐year author cocitation analysis. Business Strategy and the
Environment, 29(1), pp.170-179.
Kamenar, M., 2020. E-waste and obsolescence: analysis of Croatian consumers' habits and
attitudes (Doctoral dissertation, University of Rijeka. Faculty of Economics and
Business).
18
Karpunina, E.K., and et. al., 2020. The Way to Perfection and Safety: About Motives of Business
Development in the Digital Environment. In Digital Future Economic Growth, Social
Adaptation, and Technological Perspectives (pp. 95-104). Springer, Cham.
LE, M.T. and LE, D.N.T., 2020. Developing Traditional Handcraft Villages: The Determinants
of Lending Decision from Binh Duong Province's Banks in Vietnam. The Journal of
Asian Finance, Economics, and Business, 7(2), pp.151-156.
Leminen, S., and et. al., 2020. Industrial internet of things business models in the machine-to-
machine context. Industrial Marketing Management, 84, pp.298-311.
Lin, J., and et. al., 2020. How do agribusinesses thrive through complexity? The pivotal role of
e-commerce capability and business agility. Decision Support Systems, 135,
p.113342.
Loon, M., Otaye‐Ebede, L. and Stewart, J., 2020. Thriving in the new normal: The HR
microfoundations of capabilities for business model innovation. An integrated
literature review. Journal of Management Studies, 57(3), pp.698-726.
Lüdeke‐Freund, F., 2020. Sustainable entrepreneurship, innovation, and business models:
Integrative framework and propositions for future research. Business Strategy and the
Environment, 29(2), pp.665-681.
Matović, I.M., 2020, June. Evolution of the Business Plan in Contemporary Business.
In Proceedings of the 17th International RAIS Conference on Social Sciences and
Humanities (pp. 71-76). Scientia Moralitas Research Institute.
Nguyen, T. and Pham, T., 2020. The effect of corporate entrepreneurship, organizational culture
on supply chain management and business performance in chemical
industry. Uncertain Supply Chain Management, 8(1), pp.67-76.
Osiyevskyy, O., Shirokova, G. and Ritala, P., 2020. Exploration and exploitation in crisis
environment: Implications for level and variability of firm performance. Journal of
business research, 114, pp.227-239.
Petrov, N.A. and Mikhaylov, A.M., 2020, May. Features of state regulation of small business
financing in the russian federation. In International Scientific and Practical
Conference (pp. 183-190). Springer, Cham.
Ren, S. and Jackson, S.E., 2020. HRM institutional entrepreneurship for sustainable business
organizations. Human Resource Management Review, 30(3), p.100691.
Sardak, S., Stakanov, R. and Shvorak, L., 2020. Concept of comprehensive enterprises business
model in global economic environment.
Tanrikulu, F., 2020. Impact of international migration on patents, innovation, economy and
business strategy. In Strategic Outlook for Innovative Work Behaviours (pp. 221-
234). Springer, Cham.
Van Looy, A., 2021. A quantitative and qualitative study of the link between business process
management and digital innovation. Information & Management, 58(2), p.103413.
YOON, C.Y., 2021. Measurement of Enterprise Smart Business Performance on a Smart
Business Management. IEICE TRANSACTIONS on Information and Systems, 104(1),
pp.56-62.
Zhou, Z. and Verburg, R., 2020. Open for business: The impact of creative team environment
and innovative behaviour in technology-based start-ups. International Small Business
Journal, 38(4), pp.318-336.
19
Development in the Digital Environment. In Digital Future Economic Growth, Social
Adaptation, and Technological Perspectives (pp. 95-104). Springer, Cham.
LE, M.T. and LE, D.N.T., 2020. Developing Traditional Handcraft Villages: The Determinants
of Lending Decision from Binh Duong Province's Banks in Vietnam. The Journal of
Asian Finance, Economics, and Business, 7(2), pp.151-156.
Leminen, S., and et. al., 2020. Industrial internet of things business models in the machine-to-
machine context. Industrial Marketing Management, 84, pp.298-311.
Lin, J., and et. al., 2020. How do agribusinesses thrive through complexity? The pivotal role of
e-commerce capability and business agility. Decision Support Systems, 135,
p.113342.
Loon, M., Otaye‐Ebede, L. and Stewart, J., 2020. Thriving in the new normal: The HR
microfoundations of capabilities for business model innovation. An integrated
literature review. Journal of Management Studies, 57(3), pp.698-726.
Lüdeke‐Freund, F., 2020. Sustainable entrepreneurship, innovation, and business models:
Integrative framework and propositions for future research. Business Strategy and the
Environment, 29(2), pp.665-681.
Matović, I.M., 2020, June. Evolution of the Business Plan in Contemporary Business.
In Proceedings of the 17th International RAIS Conference on Social Sciences and
Humanities (pp. 71-76). Scientia Moralitas Research Institute.
Nguyen, T. and Pham, T., 2020. The effect of corporate entrepreneurship, organizational culture
on supply chain management and business performance in chemical
industry. Uncertain Supply Chain Management, 8(1), pp.67-76.
Osiyevskyy, O., Shirokova, G. and Ritala, P., 2020. Exploration and exploitation in crisis
environment: Implications for level and variability of firm performance. Journal of
business research, 114, pp.227-239.
Petrov, N.A. and Mikhaylov, A.M., 2020, May. Features of state regulation of small business
financing in the russian federation. In International Scientific and Practical
Conference (pp. 183-190). Springer, Cham.
Ren, S. and Jackson, S.E., 2020. HRM institutional entrepreneurship for sustainable business
organizations. Human Resource Management Review, 30(3), p.100691.
Sardak, S., Stakanov, R. and Shvorak, L., 2020. Concept of comprehensive enterprises business
model in global economic environment.
Tanrikulu, F., 2020. Impact of international migration on patents, innovation, economy and
business strategy. In Strategic Outlook for Innovative Work Behaviours (pp. 221-
234). Springer, Cham.
Van Looy, A., 2021. A quantitative and qualitative study of the link between business process
management and digital innovation. Information & Management, 58(2), p.103413.
YOON, C.Y., 2021. Measurement of Enterprise Smart Business Performance on a Smart
Business Management. IEICE TRANSACTIONS on Information and Systems, 104(1),
pp.56-62.
Zhou, Z. and Verburg, R., 2020. Open for business: The impact of creative team environment
and innovative behaviour in technology-based start-ups. International Small Business
Journal, 38(4), pp.318-336.
19
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