Table of Contents INTRODUCTION...........................................................................................................................1 ESSAY.............................................................................................................................................1 Identifythepositiveandnegativeimpactsthemacroenvironmenthasuponbusiness operations which is supported by specific examples..............................................................1 Conducting internal and external analysis of specific organisations in order to identify strengths and weaknesses.......................................................................................................3 Explaining how strengths and weaknesses interrelate with external macro factors...............5 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................8
INTRODUCTION Business may be understood as the organised efforts of enterprise to supply consumers with goods and services for a profit. Businesses vary in size, as measured by the number of employees or by sales volume. Business environment factors are the most important drivers which has to be measured in a proper way. Such factors includes political, legal, technological, social and economical. Present study will be discussing the external or internal business environment of Marks & Spencer in order to measure the possible outcomes and results. Therefore, the report will also justifying business environment through some marketing factors like PESTLE, SWOT analysis in order to identify their key strengths and weaknesses. However, such model of market analysis also will describe the interrelationship between external factors and internal. ESSAY Identify the positive and negative impacts the macro environment has upon business operations which is supported by specific examples. In order to determine the positive and negative impacts of the macro environment on the business operation such as M&S PESTLE analysis is the most required tool for the organisation performance (Schaltegger and Burritt, 2017). Along with that, PESTLE analysis is the most reliable source that shows the elements associated with the business like M&S to explore the new business organisation. Directly or indirectly external business environment affect the opportunities of the business. On the same side, external factors include political, legal, social, economic, environmental all such factors belongs to the external factors that might be threat for the company. Political factors:Political factors play a significant role in order to determining the factors that can impact Marks & Spencer. Political factors play a significant role in determining the factors that can impact M&S in more than dozen countries. In retail sector political factors are highly influenced and dynamic industry across the various countries which is to diversify the systematic risks of political environment (Aldrich and Wiedenmayer, 2019). Marks & Spencer group Plc can also closely analyse the following factors in order to enter or investing to a certain market. Company get affected by political factors in terms of anti trust laws, wage legislation and mandatory employees benefits. 1
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For example :UK government planning to modify some changes in fiscal policies to recover the recession of 2008. so such formations will help M&S in several contexts. Economic factors :Economic factors impact businesses in terms of inflation rate, savings rate, interest rate, foreign exchange rate and economic cycle which has been determine the aggregate demand and aggregate investment in an economy (Jamali and Karam, 2018). On the same side, Economic factor can also become beneficial forthe company in case inflation rate comes down. The reason financial crises has always been given the negative impact on the customer demand and company sales rate.For example :UK government amend some modification in wage act. That helps M&S employees to get the higher pay as compare to others. Socio Cultural factors :Social factors is the another significant factors which drives the company confidence level. Social factors influenced by the society demands and their needs and wants. Retail industry get affected by the demographical change and skill level of the population. On the same side, it also get affected by education level as well as education standards. Organisations should always known about the attitudes and behaviour of their target audience which helps to measure the future potential opportunities and threats (Foss and Saebi, 2017). For example :M&S soon planning to invest in the green projects in order to initiate the eco friendly environment at the workplace. This practices or initiatives helps company to maintained the Corporate social responsibilities within the environment. However, the new system also helps to make the systematic business image in the market. Technological factors :Technologies and innovation is the key source for development. In other words, technology is also very fast and disruptingvarious industries across the world. That might be affect the company transformational opportunity and goals. Technological factors has their own pros and cons which sometimes can be beneficial for the organisations or sometimes may be not. For example new technologies and software helps to offering the better services to the customers (Boudet and et.al., 2016). Also, this factors can helpful for the organisation sin terms of maintaining the good sustainability in value chain structure in customer service sector. On the same side, technologies and new advancement sometimes cause the company data in negative manner which also very harmful for the company growth.For example :M&S is planning to launch the new system that helps customers to make the fast billing system and also avoid the possibilities of delayed. 2
Legal Factors :Legal factors is the most significant factors which might affect the organisation very badly in case company found with some illegal activities. In order to protect the firm or an organisation from the legal interference company should need to follow the proper guidance of the legal structure. Legal factors can also restrict the business to provides their services to the end consumers (Estrin, Mickiewicz and Stephan, 2016). Or on the same side, with good relationship with government company can also getting good offers from the government side.For example :High business legal regulations and business opportunities partially impact thebusiness indifferent contextwhichalsoaffectthe businessregulationsandlack of opportunity and task. Environmental factor :Different markets have different norms and standards which can impact the overall industry sustainability. Environmental factor is highly dynamic and uncertain. Before entering into a new market the firms should carefully examine the new business opportunities and threats. Such factors which must be considered by the company is weather, climatechange,lawsregulatingenvironmentpollution,recycling,wastemanagementin consumer service sector. Negative impact of the environmental factor is dynamic customer needs and wants (Steiss, 2019). New trends and business opportunities can be the different task and potential sources to define the best outcomes and goals. Flexible laws and regulations can helpful to the company in terms of producing the best legal authorities and various new reforms for the better development ideas and growth resources. Environmental factor can be the positive sign for the company in case company pay a full attention towards the regulations government and also it includes the business performance and also regulate the best opportunity task to maintained the effective performance level. Conducting internal and external analysis of specific organisations in order to identify strengths and weaknesses. SWOT SWOT Analysis is the tool used to analysis the micro factor of the organization in term of the Strength, Weaknesses, opportunity and threat of the business (Bryson, 2018). SWOT analysis help the organization in understanding the current micro situation of the organization in the market. STRENGTH 3
Goodwill:The biggest strength of Mark and Spencer is the goodwill which has been made by the company in the local market by offering the good Quality of the product to consumer for the purpose of selling the product in the local market. Mark and Spencer is one of the most recognised brand in the Local market(Phadermrod,Crowder and Wills, 2019). Mark and Spencer is the third largest retailer in the UK on the basis of the market area coverage. Variety of the Product:Mark and Spencer offers thevariety of the product in the store which helps the organization in attracting the large number of the customer in thestore of the organization. Mark and Spencer used to sell the all the range of the product which help them in attracting all level income people in the organization store. Mark Spencer used to sell the product of the big brand which gives the opportunity for the customer to get the choice of selection at one place and this is the biggest strength behind the Mark and Spencer success. WEAKNESSES Competition:It is the biggest weakness which used to be faced by the Mark and Spencer in their functioning as the organization used to operate in the market where there are many big organization used to operate which generally affects the profit margin of the company. As Mark and Spencer used to get the tough competition from the Tesco and Asda the organization always used the price as the technique to attract the customer by lowering down the price of the product offered by the Mark and Spencer which eventually cuts the profit margin of the company(Gürel and Tat, 2017). Competition also increases the cost of the company as the company used to invest very heavily for the promotion of the company product in the local market. Globalization:It is the another big weakness of the company as company always find it difficult to enter into the Global market as the company is not able to adopt the culture of the host country very easily. This is the main reason behind closing of almost 100 store by the Mark and Spencer Globally. That's the reason it creates the extra burden on the UK store as all the funding used to come from that end only for the organization(Bull And et.al., 2016). OPPORTUNITY Technology:The biggest opportunity which is present in front of the Mark and Spencer is that the company can take the help of the Technology to develop the own innovative product which has been not brought by any competitor in the market. Mark and Spencer with the help of the technology can develop the product which is in demand and the customer are in need of the 4
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same, Need and the demand of the product can be better understand by the company with the help of the market research. Globalization:Their is a very good opportunity available for the Mark and Spencer to grow their business in the global market as there are many developing country in the world where Mark and Spencer can plan to grow as the developing country always bring the demand of the good quality product in the consumer(Bull And et.al., 2016). Mark and Spencer can make the goodwill of the company in that country by establishing their business at very initial stage itself. Developing country always offer the variety of the benefit to the Organization operating in the local market. THREATS Overdependent on the UK store:The biggest threat which is in front of the Mark and Spencer is that the company is overdependent on the operation of their UK store. As the store of the mark and Spencer is not able to earn the good profit in the other country other than the UK it creates the extra burden on the Stores of the UK(Phadermrod, Crowder and Wills, 2019). It can be the biggest threat for the organization as the expectation from the UK store is very high from the organization side. Profit Margin:It is the second threat for the Mark and Spencer as the organization always lower down the price of the product to be competitive in the market which eventually result in lowering down the profit margin for the organization (Amuna, Al Shobaki and Naser, 2017). Explaining how strengths and weaknesses interrelate with external macro factors. Internal or external business factors are interrelated with each others. There are certain situations happened within the organisation which might affect the business goals and objectives (Ansoff and et.al., 2018).The social factors affected in M&S company by making good product for the different types of customers. In terms of external business factors it has been identified that social factor is the most beneficial factor for the company to measure the best resource development task in order to better understand the opportunity and task. The technological environment analysis makes the biggest facilities in the business environment. Technological factor is the another factor that can be the source for the company to generate profit and customersatisfaction.Technologicalchangesisthemostproductivefactorthathelps organisationstoproducesthebestorganisationsourcesinordertoimplementthebest organisation sources and goals (Grant, 2016). M&S also cannot increases their business due to 5
the low economy and politics. However, the economical and political environment are the culprit for the weakness in M&S. On the other hand, economical factor affect the internal environment of the business which impact the sufficient financial resources than changing in these rate will not affect the pricing and marketing strategy of the organisation. Economy of the country interrelate with the internal factors which directly impact the company resources. Political and legal factors also affect the company beliefs and values which comfort the business goals and objectives (Ginter, Duncan and Swayne, 2018). Critically evaluate the technological factors which inspired by the business organisations and also affect and impact the business purposes and effective leading business opportunities. However, the business organisation can also highly influenced by environmental factors which also helpful to certainly getting the advantageous of the new opportunities and task in order to sustained the business opportunity. But on the same side dynamic business environment can also helps to introduce the new concepts which are very much potentially stable and growing. On the other side, Low economic rate can also decreases the possibilities of the business growth. Economical and political environment are the main factor affecting weaknesses of M&S which is uncertain and not beneficial for the company (.Sekaran and Bougie, 2016). On the other side, economical environment is also different in various type of countries which is basically very harmful for the growth of the business organisation. Economical environment is different in varioustypesofthecountries.AlsoM&Scannotgettheadvantagefromeconomical environment. It also very much essential for all kind of businesses is to grow the business opportunities and also implement the best idealogical task. The business contraction strategy has influenced the business rise of retail shop. Retail business should always be aware from the environment which involves the high business fall (Bull and et.al., 2016). CONCLUSION On the basis of above tasks, it has been analysed that how much internal or external business environment impact the business organisation activity goals. Study also analysed the positive and negative impact of business environmental factors in order to study the effectiveness of the organisation. Further, learning also explained the SWOT analysis of the company internal environmenttomeasuretheopportunityanddrafttoexaminethebusinessopportunity. Therefore, organisation opportunity can also be very liable to form a good results and objectives to be form a systematic manner. At the end of the segment report further explains about the 6
interrelationship between external or macro factors of the business in order to gain the advantage results and opportunities for the best and better results goals. It also concluded that business should need to review the external as well as the external situations while forming the new businessactivities.Suchbusinesspracticeisverymuchhelpfulforthenewbusiness opportunities. 7
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