Digital Technology Implications in Business Enterprise

The assignment details a research project that aims to analyze the impact of digital technology on businesses. It outlines the research approach as deductive and uses a descriptive research design. The primary data collection method involves conducting surveys among 20 employees from Educ8 Group using close-ended questionnaires. The study aims to provide insights into the implications of digital technology within business enterprise, covering topics such as terminology of various digital technologies in business, and its impact on storage and distribution.

UNIT 11 RESEARCH
PROJECT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Research proposal ..................................................................................................................3
Introduction and Background Study.......................................................................................3
LITERATURE REVIEW................................................................................................................4
Primary and Secondary Analysis............................................................................................6
Research Methodology....................................................................................................................7
DATA ANALYSIS AND INTERPRETATION.............................................................................9
Recommendations..........................................................................................................................19
REFLECTION...............................................................................................................................19
Alternative research methodologies that are used by Educ8 Group.....................................20
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................22

INTRODUCTION
Digital technologies take in consideration a good range of operations that are taken in
thought process will benefit in significant growth in functions and achieving of targeted business
objectives and aims supporting good handling of operations and actions that will aid to an
effective management of business activities and operations followed by the firm. At SME level,
use of digital technology will help in increase in functionality and achieving the set operations
and business activities that will support the generation of a good quantity of revenue and
handling of trade functions in better way (Fitzgerald and et.al., 2014).
Research proposal
Topic
Influence of Digital technologies on business activities of a SME
Introduction and Background Study
Company background:
Educ8Group is a UK based education and training firm that provides the better
management of study materials and other education related services. With the incorporation of
digital technologies, this firm has developed an effective database about the children’s or
scholars who are associated with firm in order to provide them effective educational and other
supportive services. We have chosen this firm because it helps the organisation to carry out their
learning processes and its effective storage with distribution in much effective and significant
manner, using latest digital tools and techniques.
Aim
“To analyse the influence of digital technology on storage and distribution of products
and services within a firm- A case study of duc8 Group”
Objectives
 To identify various digital technology used in a business.
 To analyse the influence laid by a digital technology on storage and distribution of an
organisation.
 To identify various digital tools used in storage and distribution of goods and services at
a firm.
 To provide proper recommendations and conclusion over actions and operations that is
followed by Educ8 Group.
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Research Questions
Some major research questions are as follows:
 Have firm effectively used the digital technologies?
 What effect do Digital technologies have on storage and distribution of Educ8 group?
 Is use of digital technology beneficial for the firm?
 Does the use of digital tools and techniques have positive impact on firm?
Rationale
The effective research by the researcher will look after the proper assessment of
operations and thus will help in gaining an understanding about the growth measures that are
been undertaken by an SME that will contribute to its growth. Thus, will lead to the rise in the
effectiveness of the operations and thus, will help in carrying out the data assessment process for
identifying the impact laid by digital technologies on operations and growth of a SME.
LITERATURE REVIEW
Terminology of Various Digital Technologies in Business
According to Fitzgerald and et,al., 2014, Digital technology are systems, tools, resources
and devices that generate, process data or store. This also includes online games, social media,
multimedia, applications, cloud computing, mobile devices and productivity. It analysis the
various digital technologies which help in business more simple to operate and covers the entire
organizational department. In firm various tools of digital technology helps to increase business
make marketing in enterprise. Various firms use social media to do marketing with their
products. For example Educ8 Group used social media to do marketing for their product and post
their organizational content as well as pictures on their social media. The digital technology help
business to easier and the digital resource also make simple to operate business.
Apart from that various digital technology edges exists digital information and physical
resources together creates revenue, value and success with organisation. As per the view of
Blackwell and et.al., 2014, digital technology covers product management, project management,
digital marketing, app development etc. Now a day’s digital technology in business opens many
doors to make success in business. As it makes many new procedures where business can exists.
4

For example- in business the digital technology help to selling goods and services online
for the help for various applications like Flip-kart, Amazon, Voonik etc. those applications are
help to start business and also purchase products for the business. Digital technology make
modern world now every person in business world operate business with the help to digital
technologies. The digital technology in small enterprise helps to optimizing each and every
record.
Now days' computer have to record all business data which have an insert all important
information which is related business like product record and their process details, selling and
supplying details etc. each transaction is also record in small computer and it also helps to store
large number of data or store long time, the digital technology in business reduce paper work
because each procedure in business operate by the machines.
In accordance Henderson and et.al., (2015), stated that the digitalisation in business also
support many security systems like automated process technology which provides the best
security of business and due to minimal resources consumed processing business activities. To
talk about the security for business much procedures are covered security system of business
like finger print system, face reading system etc., which are help to only allows to see important
information which operate business.
As per the view Oldham and Da Silva, (2015), several technology now days are used in
the firm but digital technology not only increased the functionality of a business but also effects
on organizational working performance like digital marketing which helps in marketing of Educ8
Group products. Various digital technology procedures are used in a firm which helps to make
strategic decisions and adopts the latest technologies products like iPHONE, iPAD etc.
Impact of digital technology on storage and distribution of a firm
As per the view Al Helal and et.al., 2016, digital technology on storage and distribution
of a firm comprised of technology that automatically transforms sales into orders and filament
process. The impact of digital technology on distribution firm helps to making business easily
the retails business holds the functionality of business like retail business adopts the online
transaction procedures an also holds online delivery processing which help business growing and
increased productivity. In the distribution of firm defied the retails business which selling their
product to adopts business tactics and their resources which help to increased business. Influence
5

of digitalisation on the storage, warehousing and distribution of firm analyse business resources
to implement all kinds of products used by an organization. The digital technology impacts
always is positive on business because it main impacts going to business product and its cost,
that impact some time positive and some time is negative.
According to Brown, 2015, the digital technology impacts are defined the role in of
procedure which is used in digital world and those resources are make Morden world. The
digitalization impacts on the storage system many ways, like store numerous data which help for
the organization to most of the data in business. The impact of digitalization is also helped to
increased sale in organization for example – Mark ad Spencer are selling their product and make
promotion with help for social media, the give advertisement on media and also post details
about the product and exclusive deals which is increased sales in business and also increased
productivity in organizations.
As per the view of Selwyn, 2016, the major impact of digitalization in distribution of firm
is to increase technology to manage all resources which maintains popularity of a business. The
impact of digitalization on storage and distribution of firm has been analysed many technologies
are used in business and that directly impacts goes to the business cost because now days many
people are using the latest technology products and their cost is high like Iphone, the latest
technologies' laptop etc. for the increasing selling the organizations cost is also become high and
their product popularity is also high. The main impacts on digital technology on storage and
distribution firm comprised the Educ8 Group is retail firm which is selling numerous products in
cheap prices and digit technology impact on firms to save all transfection in the machine which
is called computer where all are transaction and data are saved secure. The digitalization main
impact going to distribution firm is to maintain the all-working promotional and marketing
techniques of organizations. Which help to increased popularity of products and their firms
working capabilities?
Primary and Secondary Analysis
For a research process, the primary and secondary process of data analysis and collection
has been used to help in effective management of business operations that helps in good rise in
the effective handling of data and enabling its analysis. The basic primary research process will
help in effective increase in the effective management of the business operations that are been
taken in consideration by firm (Mazzarol, 2015). It involved the use of close or open-ended
6

questionnaire to generate the data. On other hand, Secondary research process will benefit in
better improvement in achieving of goals and actions taken in thought process by the company. It
uses analysis of magazines, journals and other data sources to generate the output.
Research Methodology
Once the literature review part is accomplished in the research study, then next chapter is
research methodology that helps the researcher in solving issues of research problems (Pangestu,
and Dewi 2017).
Research methodology is a systematic procedure for collecting, analysing, assessing and
interpreting information through which effective solutions can be found out. With the help of
research methodology, a researcher can take effective decisions by collecting information related
to topic.
Research Philosophy- Research philosophy is the actual phenomena that aids in
clarification of the aim and objectives of research study. It allows scholar to understand the aim
of study in deep manner so as solution can be easily obtained (Salemink, Strijker and Bosworth,
2017). Positivism and interpretivism are two major kinds of research philosophies that help
scholar in solving issues of research. In the positivism research philosophy, researcher focuses
on the authentic information which assists in obtain logical solution of research problem. On the
other hand, interpretvitism research philosophy, various models, concepts and theories are used
by scholar for understanding study and finding out solutions to research problems. In the current
study, positivism research philosophy has been applied by scholar for assessing the impact of
digital technology within company (Oldham and Da Silva, 2015). The utilization of Positivism
will help the scholar to collect suitable and effective data, which is authentic in nature. This will
increase the preciseness of the research process undertaken by the data investigator.
Research Approach- This is another effective method in research methodology that helps
researcher in conducting investigation in authentic and accurate manner. It is an effective master
plan that allows individual to understand the aim and collect information accordingly. There are
major two methods that is inductive and deductive research approach. In the present study,
researcher has applied deductive research approach for analysing implications of digital
technology within business enterprise. By the help of this method, scholar can effectively
understand actual objectives and conduct investigation in a very appropriate manner
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(Westerman, Bonnet and McAfee, 2014). The proper deductions which are been made by the
scholar assisting carry out its operations of company and actions plans.
Research Design- Research design is an effective tool that helps in management of business
functions. This assists in good increase in effective tools or techniques that will help the data
investigator to analyse and interpret data and information in an effective and effective
manner. For the current project, the researcher has used the descriptive format of research
design. The selected measure of research design will help the firm to provide the in detail
description of the data assessment activity that is executed to identify the impact of digital
technologies.
Research Techniques- The techniques that are followed by firm for effective management
of the operations and taking in consideration different sort of actions and activities to gain the
proper idea about the collection and handling of data measures. For current research,
researcher has taken Qualitative research technique that involves close-ended questionnaire
(Ivanova, 2017). This will narrow down the research and will make it more accurate and
precise for the data scholar.
Data Collection- Data collection helps scholar in gathering information about subject.
Without data collection method, it is difficult to perform study and get outputs. Data
collection is a systematic procedure that is conduct by scholar for collect information. It may
be either primary or secondary. Data collection method is divided into two parts that is
primary and secondary (Baller Dutta and Lanvin, 2016). If information is collected by
primary sources such as survey, interview, questionnaire, group discussion etc, the data
collection is known as primary data collection. Besides this, if data is collected by secondary
sources such as books, journals, online blog, newspapers, online articles etc then it is known
as secondary data collection. For assess the impact of digital technology, researcher has used
primary data collection method under which survey have conducted for collect information
about digital technology within Educ8 Group (Hess and et.al., 2016). The use of primary data
collection process using Questionnaire will help the scholar to get the clear idea about
outlook of people on digital technologies.
Sampling- For effective management of the research process, proper sampling of data is
needed to be followed. The proper sampling of data helps in analysis of vast range of people
to get variant data. For the current research report, random sampling involves 20
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employees as respondents from Educ8 Group which will be analysed. It will
provide the user with a clear idea to get proper outputs from the respondents selected to carry
out selected research process.
DATA ANALYSIS AND INTERPRETATION
QUESTIONNAIRE
Name:
Gender:
Contact Number:
Is the Educ8 Group well aware about the various digital technologies used within the firm?
 Yes
 No
 Not Sure
Is Digital technologies are well implemented for the storage and distribution activities within
firm.
 Yes
 No
 Not Sure
Are digital tools and techniques used by Educ8 Group are adequate?
 Yes
 No
 Not Sure
What sort of digitalisation is taken in consideration at Educ8 Group that will help to handle
operations in better way?
 Use of Stock management system
 Handling of orders by Digital system
 Online billing and inventory management system
 Digitalization of placing and distribution of items in the stock of the firm
Are the measures selected by the Educ8 Group fulfils requirement of the firm in an effective
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and significant manner?
 Yes
 No
 Not Sure
Have the usage of digitalisation have improved the performance of an organisation?
 Yes
 No
 Not sure
Are workers at Educ8 Group effectively trained to use various digital technologies or tools?
 Yes
 No
 Not sure
Has use of Digitalisation improved the customer satisfaction level of Educ8 Group?
 Yes
 No
 Not sure
Has the use of digitalisation improved the effectiveness of a firm?
 Yes
 No
 Not sure
Does use of digitalisation have any positive impact on the organisation?
 Yes
 No
 Not sure
Which digital technique you think can be implemented by firm for improving its performance in
storage and distribution?
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 Implementation of ERP model
 Using the Mobile Application
 Connecting various departments of organisation
 All the above
Any recommendations:
-------------------------------------------------------------------------------------------------------------
Theme 1: Awareness about various digital technologies
Is the Educ8 Group well aware about the various digital technologies used within
the firm? Frequency
Yes 15
No 2
Not Sure 3
Total 20
Interpretation: On the basis of the research process that is carried out by the Educ8 Group to
analyse the impact of digital technologies on the storage and distribution at a SME, 20
respondents were participated in the data investigation process, 15 respondents agreed that the
cited business entity is aware about the digital technologies, while 2 denied it. On the other hand,
3 candidates were not sure about it. Thus, based on the output, this can be interpreted that the
cited firm is well aware about the digital technologies that are used within the firm.
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Theme 2: Extent of implementation of digital technologies in firm
Is the Digital technologies are well implemented for the storage and distribution
activities within the firm. Frequency
Yes 16
No 2
Not Sure 2
Total 20
Interpretation: Based on the investigation of data at Educ8 Group, this can be said that 16
candidates said that digital technologies are well implemented within the firm while 2
participants denied it. Besides this, 2 other candidates were not sure about the effectiveness of
implementation of digital technologies at Educ8 Group. Thus, based on the outcomes received, it
can be said that the digital technologies are well implemented within the firm.
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Theme 3: Adequacy of digital technologies that are been implemented by firm.
Are the digital tools and techniques that are been used by the Educ8 Group are
adequate? Frequency
Yes 14
No 3
Not Sure 3
Total 20
Interpretation: Depending on the data investigation process that is carried out within the firm, it
can be said that out of 20 respondents, 14 agreed to the fact that digital tools and techniques are
implemented within the firm are adequate for the business entity while 3-3 candidates each
responded to No and Not sure, respectively. Thus, based on the data analysis that is performed
by the researcher at the Educ8 Group can be easily interpreted that digital measures and tools and
techniques that are implemented to cited business entity are adequate to a greater extent.
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Theme 4: Types of digital tools and techniques used by firm
What sort of digital tools and techniques are been taken in consideration at
Educ8 Group that will help the firm to handle the operations in a better way? Frequency
Use of Stock management system 10
Handling of orders by Digital system 5
Online billing and inventory management system 3
Digitalization of placing and distribution of items in the stock of the firm 2
Total 20
Interpretation: Depending on the data analysis performed at the Educ8 Group to identify the
impact of digital technologies and tools on storage and distribution function, this has been found
that 10 out of 20respondents favoured the use of Stock management system at the firm. 5
respondents favoured the use of digital systems to handle the orders. 3 candidates favoured the
use of online billing and inventory management system while 2 favoured the use of digitalization
of placing the goods and services. Thus, on the basis of this analysis, it can be interpreted that
various digital tools and techniques can be used by the firm for effectively carrying the storage
and distribution operation that will help in effective rise in compatibility of the firm.
Theme 5: Effectiveness of digital tools and techniques used on by firm
Are measures took by the firm fulfils the requirements of the firm in an effective
and significant manner? Frequency
Yes 12
No 6
Not Sure 2
Total 20
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Interpretation: Depending on the data investigation process that is carried out by the researcher
within Educ8 Group states that out of 20 respondents, 12 favoured the fact that digital measures
that has been taken to fulfil different operations and actions. On the other hand, 6 candidates
denied it saying that digital tools and techniques have not effectively contributed to the execution
of various operations. Other than this, 2 candidates were not sure about it. Thus, this can be
interpreted that effective use of digital tools and techniques will contribute to a greater extent in
handling of operations and activities performed by the firm.
Theme 6: Impact on improvement in performance of business entity
Have the utilization of digital technologies improved the performance of the
organisation? Frequency
Yes 16
No 2
Not sure 2
Total 20
Interpretation: On the basis of data investigation process that has been followed within the
cited business organisation, it is found that among 20 candidates, 16 reacted to the fact that
effective utilization of digital technologies has improved the performance of business enterprise
in an effective and significant manner. While on the other hand, 2-2 candidates each, reacted to
No and Not Sure, respectively. Thus, on the basis of the output received, this can be said that
effective handling of digital tools and techniques will be contributed to operations and meeting
of targeted goals will help to handle the business operations in a very effective way.
Theme 7: Efficiency of the employees using digital tools and techniques
Are the employees at Educ8 Group well trained to use the various digital
technologies and tools to use at the business entity? Frequency
Yes 15
No 1
15

Not sure 4
Total 20
Interpretation: Depending on research process by the firm, it has been identified
that out of 20 participants, 15 candidates reacted that employees are well trained to use
various digital tools and techniques that has been taken in consideration by the firm while 1
respondent disagreed to the fact. On the other hand, 4 employees were unaware about the fact.
Depending on the output received, it can be interpreted that the employees are effectively trained
to use the digital tools and techniques at the cited business enterprise.
Theme 8: Impact on the customer satisfaction
Has the use of Digital technologies have improved the customer satisfaction
level of the firm? Frequency
Yes 16
No 2
Not sure 2
Total 20
Interpretation: Based on the data investigation process, out of 20 respondents that are taken
into consideration by the organisation, 16 responded that use of digital technologies improves the
customer satisfaction level while 2-2 candidates each, have respectively reacted to No and Not
sure. Thus, based on the analysis this can be said that effective use of digital technologies have
supported the improvement of customer satisfaction level to a greater extent.
Theme 9: Improvement in company's effectiveness
Have the use of digital technologies improved the effectiveness of the firm? Frequency
Yes 17
No 1
16

Not sure 2
Total 20
Interpretation: On the basis of the data investigation process, it has been evaluated that 17
respondents feel that the use of digital technology had improved effectiveness of firm to perform
business activities. Other than this, 1 candidate denied the current fact. On the other hand, 2
candidates were not sure about effectiveness of digital technology. Thus, this can be said that
digital tool and techniques will help in good rise in effectiveness of the firm to perform business
operations and activities.
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Theme 10: Type of impact on organisation
Do the use of digital tools and techniques have any positive impact on the
organisation? Frequency
Yes 14
No 4
Not sure 2
Total 20
Interpretation: Depending on the data investigation process that has been taken in consideration
of Educ8 Group will help in effective increase in effectiveness and handling of business
operations that helps effective management of analysing about impact of digital tools and
techniques.
In the present scenario, it is found that out of 20 respondents, 14 respondents believe that
the use of digital tools and technologies had a positive impact on the cited business entity while 4
respondents denied the fact that the firm is been positively affected by the firm. On the other
hand, 2 candidates were not sure about it. Thus, based on the data analysis performed, it can be
said that Educ8 Group is positively affected by the usage of digital technologies and tools.
Theme 11: Various tools taken in consideration
Which digital technique you think can be implemented by the firm for improving
its performance in storage and distribution? Frequency
Implementation of ERP model 10
Using the Mobile Application 2
Connecting various departments of organisation 1
All the above 7
Total 20
Interpretation: On the basis of data investigation process that is taken into consideration by
Educ8 Group, this can be said that out of 20 respondents, 10 candidates felt that the effective
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implementation of ERP model within the firm while 2 candidates favoured the use of mobile
application. 1 respondent suggested the use of connecting various departments of an
organisation. On the other hand, 7 candidates preferred that all methods are beneficial. Thus
based on the data investigation process followed, this can be said that different technical
measures can be taken in consideration by firm.
Recommendations
Accordance to digitalization of Educ8 Group use digital technology procedures to make
promotions for their products on social media. The digitalization is the best approach to used
promotion in business. In this Morden world every organization used digital technology in their
sector. Educ8 Group adopts digitalization in their firm which help to make promotions like firm
gives advertisement on their business (Kim and et.al., 2017). The recommendation of digital
technology define every business used the latest technology procedure which make best
marketing and also help to make growth of business. Market and Spencer used the tools of
digitalization which is the best approach of their products because the digital technologies'
product help mask easy work like the firm used latest technology product which make work
more easy like computer which recode all the data of selling supplying and storage (Warner,
2017).
Educ8 Group also used digitalization process which helps to connect each customer by
use of mobile devices, or online procedures. for the help for mobile device the firm will send the
information about the products to directly the customer. In addition, the firm also send the details
about the products on their own website so customers can easily operate the website of company
and get details about the company (Bullen and Morgan, 2016). The digitalization analysis the
technology which is help to play games for the children and also help to learn study on the
internet the digitalization in firm help to define each details about the company like their product
details, products cost, about the material. The digital technologies impact is going to the
organizational elements like the marketing, productivity, pricing strategy and cost benefits. For
example, Educ8 Group used digital tools for promotion of their products on social media and
gives advertisement on television and newspapers. That impact has to define to increased
organization tools and help to manage all working of organizations.
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REFLECTION
From the extensive research process that is carried out by the firm, it has been found that
an effective handling of business functions helping in good increase in research process and thus
will support an enhancement in capability of data investigator as well as to generate rise in
capability and management of business operations which leads to significant rise in efficiency of
organisation to handle trade activities in a very effective way(Tai, Wang and Wang, 2017).
Besides this, the primary method of research and thematic analysis will support a better
understanding of various factors which can impact operations of a firm in a very effective
manner. The use of close-ended questionnaire will help the researcher to generate precise
information and gaining of a good range of knowledge about the impact digital technology lay
on a business activity. Besides this, it will help in improvement in operations and facilitate
generation of decent amount of revenues to carry out business functions in a very effective
manner.
Alternative research methodologies that are used by Educ8 Group.
For the current research process, primary research process involves the use of research
methodologies that will be beneficial for overall capability and effectiveness of the data
investigator to perform the research process. The effective usage of primary research process
with qualitative data collection and interpretvitism led to generate good ideas about business
activities (Matt, Hess and Benlian, 2015).
However, the use of alternative methods like positivism, quantitative analysis and
secondary research process helping in improving computability of business operations that will
support a improvement in the execution of trade activities. Secondary and quantitative data
collection and research process will include assessment of different sort of data sources like
newspaper, articles, journals and magazines that will help the data investigator to gain a good
insight about the measures it can take to improve knowledge and effectiveness of research
process that has been carried out at a firm. Besides this, it will help in suitable increase in
achievement of goals in initial stage of research process.
CONCLUSION
In this above research report, this is concluded about digital technologies impact on the
distribution firm. Its main aim to identify the digital technology impact on storage and
distribution firm and the research report has been focus on Educ8 Group case study ( Brambilla,
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2018). The research report objective concludes various digital technology which helps to define
Educ8 Group functionalities or impacts of digital technology on storage and distribution and
various storage techniques.
All research information are taken from primary and secondary research and the primary
research concludes that the research for digital technological tools define how it can be
implemented in a business. Moreover, the secondary research is defined the data which is
defined what impacts are occurred in business for the digitalization. In addition, literature review
are define about the various authors' opinion and it LR covers the various digital technologies
impact on business and their impact on storage and distribution of a firm. The research report
also defined the methodologies which defined the information about data which helps in analysis
i of a firm. These recommendations defined how Educ8 Group used the tools to make marketing
of firm products.
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PPT
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REFERENCES
Books and Journals:
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Appendix
Research proposal form
Research Proposal Form
Student Name: ______________________ Student ID:
______________________
Centre Name: _____________________
Tutor: ________________ Date:
___________________
Unit: ____________________
Proposed Title: ______________________________________________
Section One: Title, objective, responsibilities
Introduction and Background of company
Digital technologies are been adopted to fulfil good range of operations that are taken in thought
process will help in significant increase in business functions.
Educ8Group is a UK based education and training firm that provides the better management of
study materials and other education related services. With the incorporation of digital
technologies, this firm has developed an effective database about the children’s or scholars who
are associated with firm in order to provide them effective educational and other supportive
services.
We have chosen this firm because it helps the organisation to carry out their learning processes
and its effective storage with distribution in much effective and significant manner.
Title or working title of the research project (in the form of a
question, objective or hypothesis)
To analyse the impact of digital technology on storage and distribution of products and services
within a firm- A case study of Educ8 Group.
Research objectives (e.g what is the question you want to answer?
What do you want to learn how to do? What do you want to find
out?):
Objectives
 To identify various digital technology used in a business.
 To analyse the influence laid by a digital technology on storage and distribution of an
28

organisation.
 To identify various digital tools used in storage and distribution of goods and services at a
firm
 To provide proper recommendations and conclusion over actions and
operations that is followed by a firm.
Section Two: Reasons for choosing this research project
Reasons for choosing the project (e.g links to other subjects you are
studying, personal interest, future plans, knowledge/skills you want
to improve, why the topic is important):
Digital technologies take in consideration a good range of operations that
are taken in thought process will help in significant increase in functions
and meeting of targeted business aims and objectives that will support good
handling of operations and actions that will aid to an effective management
of business activities and operations followed by the firm. At SME level, use
of digital technology will help in increase in functionality and achieving the
set operations and business activities that will support the generation of a
good quantity of revenue and handling of trade functions in better way
Section Three: Literature sources searched
Use of key literature sources to support your research question,
objective or hypothesis:
According to Fitzgerald and et,al., 2014, Digital technology are systems,
tools, resources and devices that generate, process data or store. This also
includes online games, social media, multimedia, applications, cloud
computing, mobile devices and productivity.
Apart from that various digital technology edges exists digital information
and physical resources combine in new ways to create value and revenue.
As per the view of Blackwell and et.al., 2014, digital technology covers
product management, project management, digital marketing, app
development etc. Now a day’s digital technology in business opens many
doors to make success in business. As it makes many new procedures where
business can exist.
As per the view Al Helal and et.al., 2016, digital technology on storage and
distribution of a firm comprised of technology that automatically transforms
sales into orders and filament process. The impact of digital technology on
distribution firm helps to making business easily the retails business holds
the functionality of business like retail business adopts the online
transaction procedures an also holds online delivery processing which help
business growing and increased productivity.
29

As per the view of Selwyn, 2016, the major impact of digitalization in
distribution of firm is to increase technology to manage all resources which
maintains popularity of a business.
Section Four: Activities and timescales
Activities to be carried out during the research project (e.g researc
development and analysis of ideas, writing, data collection, numerical analysi
tutor meetings, production of final outcome, evaluation, writing the report):
Activiti
es
Week 1 Week
2
Week
3
Week
4
Week
5
Week 6 Week 7 Week
8
Week
9
Week
10
Wee
k 11
Definin
g
research
proposal
Definin
g
backgro
und or
rational
e for
study
Literatu
re
review
Decidin
g aims
and
objectiv
es
Finalizi
ng aims
and
30

objectiv
es
Devisin
g the
question
naire
Gatheri
ng data
Examini
ng the
data
Finding
Recom
mendati
on and
further
areas to
be
consider
Final
Submiss
ion
Milestone one: _________________
Target date (set by tutor): ____________________
Milestone two: _______________________
Target date (set by tutor): ______________________
Section Five: Research approach and methodologies
What type of research approach and methodologies are you likely to
use and why?
In the present study, researcher has applied deductive research
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approach for analysing the implications of digital technology within
business enterprise. By the help of this method, scholar can effectively
understand actual objectives and conduct investigation in a very
appropriate manner.
For the current project, the researcher has used the descriptive
format of research design. The selected measure of research design will help the
firm to provide the in detail description of the research process that is been carried out by
scholar to identify the impact of digital technologies.
 For current research, researcher has taken Qualitative research
technique that involves close-ended questionnaire. This will narrow down
the research and will make it more accurate and precise for the data scholar.
For assess the impact of digital technology, researcher has used
primary data collection method under which survey have conducted
for collect information about digital technology within Educ8 Group.
The use of primary data collection process using Questionnaire will help the scholar to
get the clear idea about outlook of people on digital technologies.
 For the current research report, random sampling involves 20
employees as respondents from Educ8 Group which will be analysed.
It will provide the user with a clear idea to get proper outputs from the respondents
selected to carry out selected research process.
What your areas of research will cover:
Terminology of Various Digital Technologies in Business
Impact of digital technology on storage and distribution of a firm
Comments and agreement from tutor
Comments (optional):
I confirm that the project is not work which has been or will be
submitted for another qualification and is appropriate.
Agreed: ________________ (name)_______________ Date ______________
Comments and agreement form project proposal checker( IV
sampling)
Comments (Optional):
I confirm that the project is appropriate.
Agreed /Disagree: (Name of the IV)
Date
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