Managing cultural diversity at The Table Café

This research focuses on managing cultural diversity at The Table Café to enhance employee performance. It explores the positive impact of diversity and provides strategies for implementation.

Research
Project

Executive Summary
The potential aim of this existing study is to identify various ways through which
management of an organization can implement cultural diversity at the workplace in order to
enhance working performance of employees; therefore, it is a wide area of investigation which
provides an effective knowledge base that helps at professional and personal level to an
individual. Cultural diversity is a major concern of human resource management and needs to be
managed by the businesses for the intention to enhancing the working performance of the
employees at workplace, thus the management of diversity aid the businesses in rendering
effective opportunities to the employees without making differences as per their age, race,
gender, colour, religion, culture, background and so on. The investigation is supportive in
accumulating significant information and resolves the challenges effectively. Thus the study
initiates suitable ways that are effectively be implement by the businesses and its management to
overcome the challenges related to cultural diversity. In this present investigation work,
qualitative research has been applied by the researcher as it is most effective and well suited for
conducting effective and detailed analysis over the chosen study area. Qualitative approach is
imperative in providing theoretical assessment with the emergence of suitable theories, models
and concepts. In addition to this, the entire project is based on theoretical framework and in this
secondary investigation is only be supportive to gather efficient data from the suitable books,
journals, articles, magazines and so on. Furthermore, the analysis has been conducted via the
support of applying thematic approach as it is best suitable for qualitative analysis and provides
in-depth discussion via developing themes over the objectives of the project. However, the
discussion has been developed over analysis the different perspective of authors and writers.
Conclusion has been drawn over the findings of the project as the analysis states that, there are
different ways like equal opportunity, equal pay, suitable diversity training and so on which are
widely being applied by the business or its management to manage diversity at workplace and
enhance the operations of the business.

Contents
Executive Summary.....................................................................................................................................2
Contents......................................................................................................................................................3
Title of the Research....................................................................................................................................4
Chapter 1 - Introduction...............................................................................................................................4
Chapter 2 - Literature Review......................................................................................................................6
Chapter 3 - Research Approaches And Methodologies..............................................................................10
Chapter 4 – Data analysis and interpretation.............................................................................................12
Chapter 5 – Findings and Outcome............................................................................................................17
Chapter 6 - Reflection................................................................................................................................18
CONCLUSION.........................................................................................................................................19
References.................................................................................................................................................20
Appendix...................................................................................................................................................22

Title of the Research
Managing cultural diversity at The Table Café in order to enhance working performance of
employees.
Chapter 1 - Introduction
Overview of the Research
Cultural diversity is a wider aspect to be studies and within a workplace is increasingly
becoming most essential as more businesses are embracing it within the global workforce.
Therefore, some of its effect have been linked to the performance outcomes of the employees,
thus diversity in the workplace is a major issue which widely influences the working of people ar
workplace (Drolet and Mumford, 2012). Diversity management is defined as the most significant
process which is effectively being implemented by the businesses for the intention to enhancing
the operations and performance of employees at workplace. Therefore, effective employee’s
performance may lead the business in the manner to attaining higher growth and success. In this
present analysis the study has been executed over the study of The Table Café, thus it is an
independent restaurant which is serving breakfast, brunch, lunch & drinks using seasonal,
sustainable British ingredients, on Southwark Street, London. The company is famous for its
high quality services and the major concern of the business is to managing diversity at workplace
for the intention to enhancing the operations and progression of the business and also gets
opportunity to explore the operations at global level (Khoreva, 2011).
Rationale of the research
The purpose of this study is to examine the ways which are effectively be implement by
the businesses to manage diversity at workplace and how these ways are imperative to enhance
the operations of employees at workplace (Gerhart and Fang, 2014). The key rational behind
conducting the project is that cultural diversity is a major issue and the project aid in providing
subsequent information to resolve the challenges effectively. The another purpose of conducting
this analysis is the personal interest of the researcher as the investigator wants to explore own
recognition in relation t the aspect of cultural diversity and how these can be managed by the
businesses at workplace (Auspurg, Hinz and Sauer, 2017). This study is also significant for the

individual or the businesses to evaluate the importance of managing diversity and how these are
effective in terms of enhancing the operations of employees at workplace. The study, initiates the
suitable ways which can effectively implemented by the businesses in respect to manage
diversity at workplace. Therefore, the project will imperative in providing idea about managing
diversity and how important it is for the businesses to conduct overseas operations.
Research Aim:
Research aim is defined to be the predetermined statement which is imperative in
providing suitable direction to the researcher to carry out the work in right manner to drawn valid
and reliable results (Bamberger, Biron and Meshoulam, 2014). thus the key aim for this analysis
is “To identify various ways through which management of an organization can implement
cultural diversity at the workplace in order to enhance working performance of employees.” A
study on The Table Café.
Research Objectives:
This piece of exploration might be connected or related with a speculations just as followed
as an announcement of examination reason that doesn't have guess. What's more, research
objective is a brief, clear and explanatory articulation which provides precise guidance to
specialist the factors under the field of study (De Mel, McKenzie and Woodruff, 2012). The key
objectives of this existing analysis are associated as below:
• To determine brief concept of cultural diversity at workplace.
• To identify positive impact of cultural diversity at workplace of The Table Café.
• To determine various ways through which management of an organization can
implement cultural diversity at the workplace in order to enhance working
performance of employees.
Research Questions:
The significant questions that are encompasses over the aim and objectives of the research
and helps the researcher in providing significant way to accumulate information and develop
individual recognition about the specific area (Post and Byron, 2015). The potential questions
that are interconnected with the specific area are described as below:

• What is the concept of cultural diversity at workplace?
• What is the positive impact of cultural diversity at workplace of The Table Cafe?
• What are the various ways through which management of an organization can
implement cultural diversity at the workplace in order to enhance working
performance of employees?
Conclusion
As per the analysis of the introduction it has been concluded that, it initiates the major
purpose of conducting the analysis over the aspect of identify various ways through which
management of an organization can implement cultural diversity at the workplace in order to
enhance working performance of employees. Therefore, the chapter enhances suitable idea
about the project and its aim and objectives which are imperative to aid the project in right
manner. The chapter initiates that, cultural diversity is a crucial aspect and how it influences the
operations of the business. The section is effective in effectively defining the rationale behind
conducting the project as it aid in enhancing better understanding in relation to the impact of
cultural diversity over the operations of the business.
Chapter 2 - Literature Review
The conception of cultural diversity at workplace
As per the view of Amadeo K. (2020), cultural diversity is when several races,
ethnicities, ages, skills, languages, nationalities, socioeconomic status, sexes, religions etc. are
well symbolized within a community. The unit is differentiate if a wide range of teams are
represented. It is crucial not only to have cultural diversity in communities but also in the place
of work. Cultural diversity states that a team includes individual of several races, religions, ages,
ethnicities, socioeconomic statuses, nationalities and many more (Ayega and Muathe, 2018).
Cultural diversity is an accordion conception that depending on what is needed of or planed
through it; this can be extended or condensed to identify the enclosure or elimination of a very
wide range of cultural units as evidence or criterion of variety. It needs accomplishing a mix of
cultures, understood in an anthropological or cultural very general or particular sense. Culture
indicates o he 7 essentials of workplace cultural competence: the value, norm and tradition which
influence the form member of a team basically observes, thinks, interacts, behaviours ad make

judgements. It even affects insights of time that can influence day to day setting up and
deadlines. And it differs by sector because demonstrated through the unique issues of how to
develop cultural competence.
According to Smith T. (2019), cultural diversity indicates to the presence of individual
from several backgrounds of race, religion and locations within community. The presence and
engagement of individual from several cultural backgrounds offer a company several advantages
and opportunities to maximise their efficiency. Diversity in working environment at an
establishment is:
Ethnicity- It is the key component which brings in diversity in any place. Individual
from diverse races and ethnic backgrounds should be given a chance to work collectively and
share their views. Ethnicity considers people of diverse cultures like Asian, individual of colour.
Age- By including individual of different ages, companies can advantageous from the
result of their collaboration because the younger workers can come up with new and creative
thoughts whereas the older more knowledgeable people can assist shape those thoughts for the
effective result (Velten and Lashley, 2018).
Religion- As globalisation maximises, so does the spread of several religious across
diverse religious crosswise different nations. Each religion has activities which mould the
thinking and performance of a person. Having individual from several religious backgrounds
helps the establishment to have employees with different problem solving skills.
The positive influence of cultural diversity in working environment of the Table Cafe
Accordant to Bronola J. (2018), A diverse working culture would be beneficial to a
company like Table Cafe in several manners, especially in forms of its efficiency and
productivity. When diversity is effectively administrated, the outcome is that all individual
would feel worthy and include themselves important no matter what their differences are. By
offering workers the chance to work with several individual who bring diverse abilities and
opinions (Dahanayake and et. al., 2018). There are diverse form and ways through which cultural
diversity create positive impact at the workplace of the Table Cafe.

Variety of perspective- A diverse team of people working collectively in a working
environment bring lot of thoughts and opinions. A varied perspective can assist the company like
Table cafe successes through including all sorts of several possibilities. Individual from different
cultural backgrounds can apply their critical thinking activity and together come up with better
thoughts that can assist the respective firm.
Better decision making- With using a range of views and opinions, the several results
and liabilities can also be determined. By doing so, the venture like Table Cafe can take into
consideration all of the problems and growth options and with the assistance of a different
accretion of thoughts come up with the best possible manner to handle complexities and make
effective decisions.
Increased creativity- Innovation in any firm is maximised drastically through employing
individual from diverse cultural backgrounds. As people are permitted to think freely for the
betterment of Table Cafe, individual can come together in coming up with new and innovative
manner of working.
Better innovative abilities- Innovation is most crucial for any venture to be successful
(Mousa, 2018). Cultural diversity can be instantly associated with creation as with maximised
creativity, originality can be improved which in turn will maximise to entire efficiency of the
Table Cafe.
Increase in profits- With all of the above positive impact, the company like Table Cafe
can boost its profitability to a much higher level. Combining diversity in the working
environment with effective planning and administration, the efficiency maximises which in-turn
increases the profitability.
Employee engagement- Having a range of culturally diverse teams of individual in the
workforce permits for the workers to be more involved in their job. It can bring a sense of
belonging with the new workers from diverse cultures (Roberson, 2019). When employees have
effective involvement then they assist in performing their duties and responsibilities in Table
Cafe.

The several ways by which administration of a company can execute cultural diversity in
working environment in order to enhance work execution of workers
There are several forms and ways by which the management of company can execute
cultural diversity at workplace to improve work performance of employees. As per the view of
Sawyer K., (2020), developing cultural competence outcomes in an ability to acknowledge,
communicate with and appropriately interact with individual across cultures, and perform with
varying cultural beliefs and schedules. Here are some ways which assist in executing cultural
diversity in working environment of Table Cafe:
Communication- Offering information accurately and promptly is critical to efficient work
and team execution. This is specifically essential when a project is troubled and requirements
immediate corrective activities. However, individual from several cultures differ in how, for
example, they communicate to bad news while those from other cultures may overstress it. When
people of Table cafe have effective communication, then they can share their opinions and views
with each other which assist in executing employees work effectively in team or individually. It
enhances their work performance in more developed manner.
Team building- It is another way and form of implement cultural diversity in workplace
and improving employee performance. Some cultures are individualistic and individual want to
go it alone. Other cultures value cooperation within or between other groups. In Table Cafe, by
building and forming effective groups by selecting people of diverse culture as they have
different opinions which help in effective decisions making of team work. Team building issues
can become more problematic as groups are included of individual from a mix of these cultural
kinds (Panicker, Agrawal and Khandelwal, 2018). Adequate cross cultural team building is
crucial to advantaging from the possible benefits of cultural diversity in the working
environment, and it is one the effective of executing cultural diversity at place of work and when
employees perform their work with people who belong from different culture assist in enhancing
their abilities and knowledge which improve their work performance.
Effective workplace policy- It is another most crucial way and form of implementing
cultural diversity in the workplace of company like Table Cafe. By implementing and making
diversity related policy and following them within the company so that diversity can be managed

at workplace in effective manner (Cultural diversity in the workplace. 2020). The policy should
include information about non-discrimination laws, the code of conduct, and the compensation
and advantages policy. This will also assist in making development in the performance of
employees.
Provide sensitivity training- Employees should be offered with sensitivity training to
frame and build an effective working environment culture. Sensitivity training can assist workers
to value opinions and views that are complex, acknowledge words and activities that cause
offense and what requirements to be completed if they have been upset. By offering effective
training, the administration of Table Cafe can execute cultural diversity because with the help of
it they can offer information about diversity related aspects. This assists in performing the
teamwork in effective manner and enhancing workers performance in working environment.
Research Gap- It described as topic and area for which missing or insufficient information
limits the ability to reach a conclusion for a question. An investigation requires is defined as a
gap that limits the ability of decision makers from devising determinations. The gap, also
included the missing piece or areas in the research literature, is the area which has not yet been
discovered or is under explored. This could be a population or sample, research method, data
collection or analysis or other research variables or conditions. Within this particular research,
the gap is regarding using effective method of data collection like use of interview method and
survey which will assist in offer more and deep information about the research topic.
Chapter 3 - Research Approaches And Methodologies
Research approaches and methodologies are associated with the several philosophy and
methods utilized and implemented for organizing a research together with collection and
presentation of information. Basically, it refers to those tools and techniques which are used to
conduct a research in more effective manner. An explanation about several research methods and
approaches utilized for completion of this research is offered as under:
Research philosophy- It is a belief about the form within information and data about a
phenomenon should be collected, determined and utilized. The term epistemology as opposed to
doxology encompasses the several philosophies. There are two key kinds of research philosophy

i.e. positivism and interpretivism that can be implemented for a research (Dickens, Womack and
Dimes, 2019). In exiting research project on Table Café utilize of Positivism research philosophy
is made because it lead to more practical manner and form of investigation are offer effective
determination of quantitative data and information.
Research method- It states to the tools that one utilizes to execute research. Basically there
are two kinds of research methods, these can either be qualitative and quantitative or mixed.
Quantitative methods examine numerical and statistical information and often needs the use of
numerical tools to determine data gathered. This method can be used to systematically describe
large collections of things and it creates reproducible knowledge. In term of this research
method, the researcher can used surveys, questionnaires, observation, document screening and
many more. Utilization and implementation of quantitative research method is made to gather
information in numeric forms that facilitates easy presentation of information. Qualitative
research method is designed in a form that assists reveal the behavior and insight of a consumer
in context of a specific topic (Ng and Sears, 2020). The outcomes of this method are more
descriptive and the deductions can be drawn quite easier manner from the information that is
acquired. This research method is made to gather in depth data in theoretical or subjective from
and manner. Within this research methodology, the researcher can use interviews, focus groups,
observations, document analysis and many more. Within this existing research report or work ti
have effective communication and presentation of research outcomes and results utilize of
qualitative research method is made.
Research approach- It is a plan and process that includes of the phases of broad assumptions
to detailed methodologies of data collection, determination and interpretation. It is based on and
supported to the nature of research issues being addresses. The key forms of investigation
approach are deductive and inductive out of which deductive tool is implemented and executed
with quantitative research method whereas utilization of inductive method of research is made
with qualitative research method. Thus, utilization of inductive research approach is made in
existing research project to support and have effective and adequate generalization of qualitative
research methodology.
Research design- It refers to entire plan of action that the researcher selects to
incorporate the diverse factors of the study in a coherent and logical form, thus assuring the

investigator will appropriately address the research confronts. It comprises the plan for the
gathering evaluation and determination of information (Ayega and Muathe, 2018). There are
three form of research design exploratory, descriptive and explanatory. Within this research
report and project, the descriptive research design is used which offer a accurate picture of
several events or occasions and it is of essentialness that the investigator has past experience
about the phenomenon prior to the information gathering.
Source of data- It refers to those tools sources which assist in collecting and gathering
effective and appropriate information. There are two main source of data collection such as
primary and secondary source. Utilization of both primary and secondary source o information
gathering instantly from representatives therefore, develop viability of data while secondary
source is information gathering offers support to primary outcomes with the assistance of past
facts. With the help of primary source the researcher can collect pure and first hand information
(Velten and Lashley, 2018). In term of this source, group discussion, interview, questionnaire
and many more can be used to collect information. Whereas secondary data is used to collect
brief and detailed information and in reference to this, books, articles, magazines, company sites,
journals and many more are some effective source which used to gather effective data.
Data Presentation- The out break of COVID-19 has impacted the world in a very
noticeable manner. A lot of organizations operating across various industries have been impacted
in a negative manner. In context of this research, secondary data has been used instead of
primary data because of the social distancing norm that is being followed across the world. Apart
from this, there is a lot of data available on online websites, articles, journals etc.
Conclusion- This has been concluded that by analyzing and determining the information about
the conception of equality and diversity, the venture can monitor the positive and negative
impact of it over workplace. By implementing effective plan of action, the firm can manage the
unfavorable influence of equality and diversity in working environment. By using appropriate
research methodologies, the information can be collected in adequate form which is essential
from the completion of research document.
Data presentation- It considers the utilization of a range of diverse graphical techniques to
visually demonstrate the reader the relationship among several data sets, to highlight the nature

of a specific factor of the information or to geographically place data adequately on a format.
Basically it refers to the demonstration of information in visual communication, graphical form,
statically and numerical as well as theoretical manner.
Within this particular research document, the surveyor selects the secondary method of
data collection as due to COVID19 pandemic, collecting information through primary source is
not easy by making direct observation and making direct communication. So by using secondary
source, the investigator can collect use data through articles, books, journals, magazines,
company websites and many others in more developed manner.
Conclusion- This has been concluded that by analyzing and determining the information about
the conception of equality and diversity, the venture can monitor the positive and negative
impact of it over workplace. By implementing effective plan of action, the firm can manage the
unfavorable influence of equality and diversity in working environment. By using appropriate
research methodologies the information can be collected in adequate form which is essential fro
the completion of research document.
Chapter 4 – Data analysis and interpretation
The respective section of this research is based on the secondary method in which
researcher gather information or data related to topics through the existing sources like books,
journals, articles, newspapers and many more (Gerhart and Fang, 2014). Moreover, this will also
help investigator to understand the aspect of perspective of other authors on the similar topic.
Theme 1 - What is the concept of cultural diversity at workplace?
Through the evaluation of above-mentioned article (Cultural Diversity in the Workplace
Why It Is So Important) related similar topic it can be determined that, in respect of business
cultural diversity is an essential component related to implementation of diversity as well as
initiatives. It is essential for the company management to make it priority that they have to
implement as well as maintain the cultural diversity at the workplace as that will motivate staffs
and encourage to conduct work properly (Amadeo, 2020). There are main seven aspects which
need to considered as company management according to researcher that are conduct recognize
program related to presence of different culture around the world. It is also essential to

acknowledge the essential aspect of different cultural perspective and it also includes respect of
different culture as well as it is also essential to encourage the contributions from each and every
cultural group. In respect of author it is also essential to value aspects which are offer by
different culture as well as it is also necessary to celebrate different culture (Smith, 2019). This
also includes empowering of every member of a company to achieve optimal goal or
performance. On the other hand according to the perspective of researcher these all are the
essential aspects for promoting cultural diversity at the workplace but from all these there are
several other factors which need to implement by a company. This will include hiring employees
from different culture as well as conduct initial training in combine manner so that they all know
as well as understand each other in effective manner. Along with this, it is also essential to
always develop or create a team with different culture employees as that will help in developing
effective relationship.
Theme 2 - What is the positive impact of cultural diversity at workplace of The Table
Cafe?
Through the analysis of above mentioned article (The Importance of Cultural Diversity in
the Workplace)on similar topic, there are various advantages picked up by an organization
through the execution of social assorted variety in the work environment. It tends to be resolved
that an association can motivate inventiveness just as drive development at the work
environment which expands the presentation nature of representatives viably. Likewise, it will
likewise prompt upgrade in the neighborhood just as other market information which helps the
organization in creating methodologies as indicated by the spot which helps in picking up
profoundly upper hands in a successful way. Moreover if a company receiving social decent
variety, they can create just as oversee positive working society which inspires them just as it
will likewise urge them to work viably (Bronola, 2018). Alongside this, by embracing social
decent variety, the administration will have the option to think about more culture which helps in
receiving advancement in a successful way. On the other hand, in respect of researcher the main
benefit gain by a company through adopting cultural diversity is they able to in enhancing
economy at the local, national and international level (Sawyer, 2020). This will also help in
providing opportunity to the people of different locations which motivate them as well as it also
leads to situation in which they conduct their work in effective manner. Moreover according to

researcher it is also benefit for a company that they able to enhance their goodwill as well as
market value at the marketplace through adopting cultural diversity. By this they able to attract
more and more talent which help them in attaining their desire goal as well as objective
successfully.
Theme 3 - What is the negative impact of cultural diversity at workplace of The Table
Cafe?
According to the view point of Neil Kokemuller (2020), workplace diversity generally
develop opportunities for a company to get wide perspective on the position of business as well
as it also improve global reach which enhance business successfully (Negative Impacts of
Workplace Diversity, 2020). There are numbers of benefits gain by a company through adopting
cultural diversity at the workplace but there are several negative impact of this such as it leads to
unresolved conflict. It will generally take place due to great difference between the employees
culture, religion and perspective. This will mainly leads to decrease in productivity of employees
as they feel demotivated as well as discouraged (Ayega and Muathe, 2018). Another negative
impact of cultural diversity is poor communication due to language difference. This will
generally take place because if there is diversity at the workplace then employees come from
different culture or location due to which their languages are difference. The respective barriers
generally leads to issues of conflict as well as confusion as employees not able to communicate
effectively. In addition to this, another major negative impact of diversity at workplace is related
to turnover as when there is poor management of diversity then it will leads to high turnover.
This will generally take place when employees feel dissatisfied due to environment of workplace
as well as it is also further related with the several other issues like hiring of employees again
and again. Along with this, it will also leads to risk for business that they may loss the senior
authority who are highly capable, knowledgeable and so on.
Theme 4 - What are the various ways through which management of an organization can
implement cultural diversity at the workplace in order to enhance working performance of
employees?
According to the evaluation of above mentioned article (Managing Cultural Diversity in
the Workplace) on the respective topic, there are several ways through which an organization

may embrace for implementing diversity of culture at workplace as that may aid in encouraging
as well as motivating staffs in proper way so that their productivity get enhanced. The different
models which can implemented by a company in order to develop effective decision related to
enforcement of the cultural diversity at the workplace successfully (Velten and Lashley, 2018).
Moreover, it is essential for a company management to understand importance of cultural
diversity as well as they also need to engage their employees properly so that they can attain
their desire goal successfully. In respect of company may motivate as well as train their staffs so
that thy encourage to work in diverse culture properly. In addition to this, in order to promote
cultural diversity company management also need to always develop a team with diverse culture
staffs so that they understand each other and respect their culture properly. On the other hand, in
respect of researcher of the respective research according to them these all strategies help a
company in adopting as well as managing cultural diversity at the workplace. Moreover it all
help in enhancing motivation level of staffs which also leads to increase in their productivity that
leads to enhance in profitability of company. In addition to this, there are several other ways
through which leads to implementation of cultural diversity in effective way. This will be
development of policies, rules and regulation in order to promote cultural diversity as well as it is
also essential for the management to ensure that all employees follow rules in proper manner
(Cultural diversity in the workplace, 2020). Along with this, management of a company may
also organize different program and event based on all culture in which they invite all employees
and their family. It is so because that will promote cultural diversity as well as it motivate as well
as engage employees which enhance their performance successfully.
Theme 5 – What are the cultural diversity management program adopted by The Table
Cafe at their workplace?
According to the perspective of Ausra Repeckiene (2020), there are several types of
cultural diversity management programs which a company may adopted in order to ensure that
they adopt cultural diversity in effective manner (T. Cox’s (1991) model of cultural diversity
management, 2020). In this first is management style according to this by having effective
management style manager able to ensure that their employees will take cultural diversity in
effective manner. Moreover adopting of proper style also help manager in guiding employees in
adopting cultural diversity in effective as well as appropriate manner. The next cultural diversity

management program is related to the research and evaluation, according to which manager and
leader can determine the best way to adopt cultural diversity at the workplace (Dahanayakeand
et. al., 2018). Cultural diversity training is an ongoing process to educate employees about the
different cultural value, religions. It improves organisations productivity, firm's culture,
employees retention, innovation, creativity. Training to employees about the cultural diversity
helps firm to achieve its target effectively and efficiently. It makes easy for firm to communicate
with clients across the world and helps to understand customers needs so that organisation can
fulfill it. Every culture has different currency and tax rates, training makes easy for firm to set
prices according to the tax or compliance required in different countries. Leadership is a process
of leading a group of people or an organisation from front and make efforts that can help in
leading the team to achieve the goal or the objective for which it is formed (Mousa, 2018). It can
help in adopting cultural diversity as all the people cannot be of the same culture so it work in
accordance with all the individuals present. It also improves the skill set of the leader as well as
the persons as it develops an environment in which all the different cultures can prevail and
prosper without affecting the other. This also helps in the overall development of all and it is
very beneficial in the long run as well as from the individual point of view as it makes the person
grow and allows the person to make full use of its potential, capability, and capacity. These are
some of the main cultural diversity management program which are adopted by The Table Cafe
in order to insure that all the implementation of cultural diversity is done in effective manner.
Conclusion – By conducting evaluation of respective section it can be determined that for very
firm it is essential to adopt equality and diversity at their workplace as well as in this cultural
diversity is essential. For which a company management need to adopt different methods such as
motivating staffs, providing them opportunity to understand each other, train staffs and many
more. It is so because through it company able to attain several benefits such as motivate staffs,
enhance performance, attain goal and many others.
Chapter 5 – Findings and Outcome
This section of the research is based on the finding and outcome of the different topics
which are mentioned in research. According to the evaluation in current time it is essential for
every company to adopt cultural diversity in their workplace as that will help them in motivating

as well as encouraging employees so that they conduct work in effective manner. In respect of
this there are numbers of aspects which need to considered by an organization so that they can
effectively develop cultural diversity at the workplace such as they may organize recognizing
plan related to the presence of different culture around world. In this it is also essential for
management of company to celebrate culture or event of different culture so that every employee
feel motivated as well as encouraged at the workplace which also leads to enhance in their
performance and productivity.
In addition to this, there are numbers of advantages which are experienced by a company
when they implement cultural diversity at their workplace such as company management able to
develop positive working environment through which employee performance can be enhance
successfully. Moreover, it will also minimize the risk of conflict at the work environment which
leads to implementation of different strategies, plans, innovation and creativity successfully at
the workplace. This will also help in developing effective decision as every employees get
proper as well as equal opportunity at the workplace which leads to attainment of desire goal
successfully and effectively. Moreover, it will also leads to reduction in employees turnover
because when there is cultural diversity at the workplace staffs feel motivated as well as
encouraged which also enhance their performance effectively. Implementation of culture
diversity also leads to enhancing the company reputation at the potential marketplace that also
leads to attracting more and more talent, media and investors successfully. Furthermore it also
leads to resolving issues in fast way so that firm attain their desire goal.
Furthermore, there are several strategies which are adopted by a company in order to
implement cultural diversity at the workplace such as they can motivate as well as encourage
employees so that they adopt culture diversity properly. Moreover in respect of implementation
of culture diversity a company management also need to conduct different events and programs
according to all culture so that employees feel connect as well as valuable for the workplace. In
addition to this there are several other strategies which can be adopted by a company for
implementing cultural diversity at the workplace such as they can motivate employees by
providing training and development. It is also effective strategy for a company that they also
allot task to employees in a team in which every staffs must be of different culture. It is so
because this will help staffs in understanding each other as well as it also leads to felling of

respect for each other. This will help firm in encouraging staffs to adopt cultural diversity at the
workplace successfully and effectively.
Conclusion – through this section it can be determined that in every company it is essential
develop strategies and plans for adopting culture diversity as through that employees feel
motivated as well as encouraged. This will directly or indirectly help in attaining desire goal of a
company.
Chapter 6 - Reflection
While conducting respective research I used several methods for gathering information
which help me in attaining the desire goal as well as outcome successfully. During this due to
selection of different methods of gathering information related to topic I experienced several ups
and downs, through which I also able to learn numbers of things. While gathering information
through secondary sources i.e. existing books, generals, articles, newspaper and so on I
experienced several issues as there are very limited information are present. Due to this I need to
spend more and more time on the research so that I can gather authenticate as well as reliable
information successfully. In addition to this I also get to know several ways or strategies through
which a company may adopt cultural diversity at the workplace successfully. But while
conducting respective research I able to determine that I able to analyze my several skills
through which I can determined that my some skills are strength for me as well as some are my
weakness that I need to enhance. My skills which are strength are communication skill, research
skill, problem solving skill and many more as these all skills help me in conducting proper
research related to topic so that I can gather authenticate and reliable information successfully.
On the other hand, my weak skills are interpretative skill, time management, decision making
and many other which impact on researching authenticate information related to topic. Moreover,
I need to enhance these skill so that I can attain my desire goal related to the research outcome
successfully. Moreover, while conducting research I determined that I must use different or
alternative method for gathering information in future such as questionnaire or interview. It is so
because through that I can gather information which are more authenticate as well as it also help
me in understanding others perspective in more effective way. Along with this I can mold these
methods of data collection according to budget as well as time allotted to me for conducting
research. There were also some gaps that were encountered during the research like the size of

the sample was rather small for the research. Not only this, more efficient data collection
processes could have been used.
Conclusion – By conducting evaluation of above mentioned point it can be determined that
through conduct research a person able to understand their skills which are strengths as well as
which are weakness. According to which they can develop strategies and plans successfully.
CONCLUSION
By conducting evaluation of above-mentioned topic it can be analyze and summarized
that it is essential for company management to develop as well as maintain cultural diversity at
the workplace as that will help them in maintaining positive working culture which motivate as
well as encourage staffs. By having proper cultural diversity a company also able rot attain their
desire goal and objective as employees feel motivated and encouraged. Moreover it also help in
adopting new strategies and technology because when employees are from different culture then
their skills, ability and knowledge will also different which help in adopting new technology and
strategies as well as it also help in getting new ideas. In addition to this there are several ways
which management of a company adopts in order to opt cultural diversity at their workplace for
enhancing working performance of employees successfully. This will include strategies such as
motivating and encouraging staffs so that they understand importance of culture diversity at the
workplace.

References
Books and Journals
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explanations. Journal of Economic Literature, 55(3), pp.789-865.
Drolet, M. and Mumford, K., 2012. The gender pay gap for private‐sector employees in Canada
and Britain. British Journal of Industrial Relations, 50(3), pp.529-553.
Khoreva, V., 2011. Gender pay gap and its perceptions. Equality, Diversity and Inclusion: An
International Journal.
Auspurg, K., Hinz, T. and Sauer, C., 2017. Why should women get less? Evidence on the gender
pay gap from multifactorial survey experiments. American Sociological
Review, 82(1), pp.179-210.
Bamberger, P. A., Biron, M. and Meshoulam, I., 2014. Human resource strategy: Formulation,
implementation, and impact. Routledge.
De Mel, S., McKenzie, D. and Woodruff, C., 2012. Business training and female enterprise
start-up, growth, and dynamics: Experimental evidence from Sri Lanka. The World
Bank.
Post, C. and Byron, K., 2015. Women on boards and firm financial performance: A meta-
analysis. Academy of management Journal, 58(5), pp.1546-1571.
Gerhart, B. and Fang, M., 2014. Pay for (individual) performance: Issues, claims, evidence and
the role of sorting effects. Human Resource Management Review, 24(1), pp.41-52.
Ayega, E.N. and Muathe, S., 2018. Critical review of literature on cultural diversity in the work
place and organizational performance: A research agenda. Journal of Human Resource
Management, 6(1), pp.9-17.
Velten, L. and Lashley, C., 2018. The meaning of cultural diversity among staff as it pertains to
employee motivation. Research in Hospitality Management, 7(2), pp.105-113.
Dahanayake, P. and et. al., 2018. Justice and fairness in the workplace: a trajectory for managing
diversity. Equality, Diversity and Inclusion: An International Journal.
Mousa, M., 2018. The effect of cultural diversity challenges on organizational cynicism
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Roberson, Q.M., 2019. Diversity in the workplace: A review, synthesis, and future research
agenda. Annual Review of Organizational Psychology and Organizational Behavior, 6, pp.69-88.
Panicker, A., Agrawal, R.K. and Khandelwal, U., 2018. Inclusive workplace and organizational
citizenship behavior. Equality, Diversity and Inclusion: An International Journal.
Dickens, D.D., Womack, V.Y. and Dimes, T., 2019. Managing hypervisibility: An exploration of
theory and research on identity shifting strategies in the workplace among Black women. Journal
of Vocational Behavior, 113, pp.153-163.
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implementation of workplace diversity practices. Journal of Business Ethics, 164(3), pp.437-450.

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Appendix
Questionnaire
Q1. What is the concept of cultural diversity at workplace?
a) Component related to implementation of diversity
b) Essential for the company management
c) Essential aspects for promoting cultural diversity at the workplace
Q2. What is the positive impact of cultural diversity at workplace of The Table Cafe?
a) Drive development at the work
b) The administration will have the option to think about more culture
c) Enhancing economy at the local, national and international level
Q3. What is the negative impact of cultural diversity at workplace of The Table Cafe?
a) Unresolved conflict
b) Decrease in productivity of employees
c) Poor communication due to language difference
Q4. What are the various ways through which management of an organization can
implement cultural diversity at the workplace in order to enhance working performance of
employees?
a) promote cultural diversity
b) Enhance motivation level of staffs
c) Development of policies, rules and regulation
Q5. What are the cultural diversity management program adopted by The Table Cafe at
their workplace?
a) Effective management style
b) Related to the research and evaluation

c) Training to employees