Global Business Environment: Key Factors, Challenges, and Influences
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This document discusses the key factors, challenges, and influences of the global business environment. It explores the impact of globalization on organizational governance, leadership, structure, culture, and functions. It also provides insights into different ways of effective decision-making in a global context.
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UNIT 18 - GLOBAL BUSINESS ENVIRONMENT
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TABLE OF CONTENTS INTRODUCTION...........................................................................................................................2 TASK 1............................................................................................................................................2 P1 Key factors of cost, market, environment and competition that drive global commerce and trade..............................................................................................................................................2 P2 The complexity of strategic challenges faced by organizations when operating in a global environment.................................................................................................................................3 TASK 2............................................................................................................................................4 P3 The influences of globalization on organizational governance and leadership, structure, culture and functions....................................................................................................................4 P4 The influences of ethical and sustainable globalization on organizational functions............6 P5 The different ways decision - making can work effectively in a global context....................7 P6 The various routes to internationalization an organization may adopt, including key barriers.........................................................................................................................................8 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10 1
INTRODUCTION Global business environment is related to different country's environment along with exogenous factors in business environment in which they are currently dealing(Chambers, and Humble, 2017). The report will explain the global business environment in respect of Tesco group plc. The Tesco is multinational groceries and general mechanize retailer of Britain. It is the third largest retain company in World in the industry of retail. The report will lay emphasis on key factors of market, competition and cost which drives global trade and commerce. The report will also explain about complexity of strategic challenges faced by company while operating in global environment along withthe factors influence of globalization. The report will also discuss influences of ethical and sustainable globalization. Different ways decision making will be elaborated in the report along with the various routes to internationalization. TASK 1 P1 Key factors of cost, market, environment and competition that drive global commerce and trade. Globalisation is an interaction process of integration and interaction among companies, government and people over worldwide(Kandachar, and Halme, eds., 2017). The drivers of global trade and commerce is used to describe the factors which is associate with growth of a particular business. The drivers which mainly affects globalization are :Political factors -The competitive driver is defined by competitive firms action to the extent in which competitors from different countries enter into the market. The Tesco is attaining success in global market due to analysing activities of competitors along with political support of that country by following competition regulations. Also, by making regular innovation in their products Tesco is able to gain competitive advantage and captures a huge market share.Economic factors -The globalization of needs of customers and opportunities for standardizationandscalebringsfundamentaleconomicsinmanyindustries.The economies of scale and scope exploits difference in cost factor for development of product and sourcing in different parts over the world. Thus, the barriers for Tesco in such industry is higher. The competitors within retail industry is increasing and it directly reflects on scope of competition among independent political region, nation and market. This is the major drive for Tesco in globalization. 2
Socio cultural factors -The market driver of globalization reflects customer purchasing behaviour and patternswhich includesneedsof customers, worldwide channelof distribution, marketing platforms, retail environmental of country, etc(Wach, 2015). For Tesco, it plays as the biggest driver to enter in global market by analysing market to enter andalsoanalysetheneedofcustomerswithinit.Tescoisabletoanalysethe consumption pattern of customer and launch the most homogeneous product needed by them to attain global success. Technological factors -The driver of globalization is acting as a key driver for Tesco. The digital technology plays an effective role in attaining success for the company Tesco as they get all theinformation related to change in environment of other country. This helps the company in executing quick decision - making. The Tesco by the environment of country it prevails launches their products. The suitable groceries which is matching with the environmental condition of that country is chosen by Tesco. This helps the company to manage environmental factors and socio cultural factors according to the country norms in which it prevails while operating their business in global market. P2 The complexity of strategic challenges faced by organizations when operating in a global environment. The common challenges face by Tesco group plc while operating in global environment are :Foreign laws and regulations- The local laws and regulations and their implications is different from every country to country. Along with it the labour and employment requirement is different from developed country to underdeveloped country. Thus, the laws plays as the biggest challenge for Tesco when operating in global market.Universal payment method- The payment mode of e-commerce website provide ease to company when selling their goods overseas. Tesco is also operating their business online and follows online payment method(Chimni, 2017). But the risk of fluctuation in currency is very high for companies who trade overseas. This barrier enables risk in trading for the company Tesco.International accounting- The accounting function of multinational organization is very challenging as the tax rates, treaties between countries vary from one country to another. For the company Like Tesco who isoperated in many other countries need to manage multiple tax policies, rates and system. 3
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Recommendation for these challenges are : The company need to hire specialized legal advisories to avoid legal hindrances in operating and trading in foreign market. Also, the Tesco group must hire a team of accountants who knows the management of international accounting. Along with it the company Tesco group plc must install tools to establish and strengthen their e-commerce trade and payment method. TASK 2 P3 The influences of globalization on organizational governance and leadership, structure, culture and functions. McKinsey's 7S Model The model of 7S McKinsey's model there are two elements one is a hard element and other is soft element. The hard element focuses on different organizational matter which directly influence organization working. The hard elements are :Structure -The structure of organization of Tesco groupis following hierarchical structure which include board of directors to supervise the management of business and all the related affairs(Kandachar, and Halme, eds., 2017). The chief executive officer is also there is Tesco groupwhich manages affairs of business which are executed by management personnel and employees of Tesco group.Strategy -The Tesco group plc will execute strategy in order to provide the best quality of products all over the world through supermarkets. The company formulates strategies to develop their products efficiently and supply them all over the world. They set the strategies by increase the demand of their products by changing in lifestyle of people. Systems -Tesco group plc follows different operations' method which includes formal communicationinthecompany.Thecompanyconveyproceduresandimportant information through formal flow of communication to their employees that is upward to downward flow. The tasks assigned to followers in Tesco groupare completed by them only, and they are accountable for the task completion to the head to department. The soft element of Mckinsey's includes elements which are more abstract and generally adapted into the culture of organization. The soft elements are :Shared values -Value statement of Tesco groupis to fulfil companies vision and to attain objective of company for being partner, supplier, investment and employer in retail industry. The value of Tesco group company provides guidance in order to ensure safe 4
and secure environment to employees of the company(Sjöblom, 2015). The Tesco group focuses to maintain excellent atmosphere to satisfy their employees working in company and to avail long term competitive advantage. The Tesco group value contribution of employees for the company.Staff -Employees of Tesco groupare efficient as they provided proper and efficient training to them in relation to work assign to them. Thus, the employees are satisfied. The Tesco groupoffers safe, secure and healthy environment to their employees which enables them to retain with their current employment. They also offer benefits such as bonus, recognition, perks, holidays and many more non monetary benefits to their employees for building motivation in them.Style -The style of leadership followed under the company Tesco groupis democratic leadership style. The leader enables the environment of participative decision - making in the company. The team members get involved while the decision - making of the company with management personnel(Nonet, Kassel, and Meijs, 2016). The company Tesco group also follows laissez - faire style in which manager provide guidance and act as mentor for the employees working in the company and also encourage them to take more risk. Skills -The Tesco groupasks employees for their contribution to execute important decision - making in the company. This motivates the employees and gave the feeling of belongingness to them. The employees work for the attainment of organizational goal by efficient working. ThismodelhelpsTescoinanalysingthecontributionofallthesevenelementsin accomplishment of objective of globalisation. Hofstede Dimensions of culture The theory of Hofstede is developed to comprehend the difference in different culture that is across different countries Like UK and Ireland. The theory suggested certain ways which is operated in different culture of organisation.Low power distance vs high power distance –Power distance of Hofstede cultural dimensions is measured by inequality with non power and power. High power distance enable strong hierarchical relationship that represents inequality and power different whereas low power represents equality. The flat organization encourage equal decision - 5
making power(Ross, 2016) (Wallace, 2017). The company such as Tesco group plc follows high delegation of task and low power in critical decision - making in the company which is related to growth, innovation and many other opportunities for the company.Individualism vs collectivism –This represents degree of society integration into groups. The individualism is a person which is concerned to attain individual goals but the collectivism is achievement of group goal is considered as priority. The employees of Tesco group focuses to achieve both individualism and collectivism. The Tesco in Ireland and UK is concerned to attain employees individual goals so that they can attain job satisfaction and work to attain organizational goal more effectively.Masculinity vs Femininity –It is the toughest dimension among all. The Masculinity represents role of concentration, assertiveness and wealth building whereas Femininity is quality of life, nurturing and modest behaviour(Forrer, and Katsos,2015). The culture of Tesco represents masculinity behaviour for the employees to attain goals and building of wealth but also they offer femininity dimension sometimes to attain organizational goal in UK and Ireland.Long term orientation vs short term orientation –The orientation is mainly focusing towards the extent of society view in time horizon. The long term orientation is related with long term growth, persistence and perseverance whereas the short term orientation focuses on quicker result. The Tesco group is focusing towards both orientation as long term orientation is for attainment of long term growth and profitability and short term orientation is concerned with achievement of quarterly or monthly sales target in UK as well as Ireland. Indulgence vs Restraint –Indulgence focuses on allowing joyful and free life but restraint concerned about following the social norms. The Tesco group plc is following both the dimension as they follow indulgence in Tesco by enabling free and friendly environment between superior and sub ordinate. Restraint in Tesco focuses on superior quality of products and services in both the country Ireland and UK. P4 The influences of ethical and sustainable globalization on organizational functions. Tesco group plc is affected a lot by business ethics which interrupts them in decision - making. The company in order to follow ethical norms get delay in crucial decision - making of 6
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the Tesco. The employees are treated with respect also the company recognizes their efforts by offering them monetary and non monetary benefits. Being a big company like Tesco group, the company work in ethical manner and build a good relationship with customers. The company attracts their customers by representing fair and true picture of their products. Tesco never opt any misrepresentation or misconduct in their work place. Thus, the company has an ability to manage their organizational functions smoothly and attaining success in global context. The company Tesco is world's third largest super market chain of UK in retail industry, and they need to maintain effectiveness and efficiency during transferring and supplying of their products to different places(Wulandari, and Djastuti, 2017). They use every resource in efficient manner to maintain sustainability for future generation. The Tesco group manages and use available resources with great care and efficiency. Therefore, the company is able to manage their stores in global market. Also, their customers are satisfied with their products as the company is able to fulfil their demand. The company adopts globalization and undertakes advancement in technology for attaining growth as well as sustainability. P5 The different ways decision - making can work effectively in a global context. The different ways in which Tesco group is affected in global context. The different types of decision - making are :Directive style of decision- making- The decision- making in this style is based on knowledge, experience and rationale of leader. The quick decision - making is executed in such style of leadership. This style does not require communication and the company Tesco group uses directive style of decision - making in order to manage decisions and only experience holders undertakes this decisions.Analytic decision - making style- The analytical decision - making is a style which is concerned with examination of relevant information. The leaders in Tesco generally relies on historical data of observation, seek information from other sources and ask from advices to set the target sales(Biscop,2016). The competitors activities are also analysed under this style of decision - making. The company Tesco able to work efficiently in global market by this style of leadership and also able to attain their desired sales target. Behavioural style in decision - making- The company Tesco group plc does not follow this leadership style in decision - making, but they can opt it for better decision - making 7
and attaining effectiveness. The company leaders follow this leadership style as they believe in management participation. Also, they consider suggestions from employees in order to grant them rewards in return. The company motivates their employees by following behavioural style of leadership and manage their operations effectively in global market. The Tesco group's decision - making is executed under analytical and directive leadership style but in order to attain more profitability in global market the company can follow behavioural style of decision - making. P6 The various routes to internationalization an organization may adopt, including key barriers. The various routes to internationalization which is followed by Tesco group plc will be discussed below as :Exporting –The exporting is a route which helps companies to enter into international market. The company by exporting able to sale their products in other country other than their home country. Exporting is an efficient method which is followed by most businesses in order to attain route of global expansion. The Tesco group plc for their export of products in foreign country follow this method of internationalization. This method is cost efficient for establishing trade in foreign country. Thus, for the Tesco exporting is the fastest route for exposure of their products in different countries of the world. ◦Barriers-The company who is exporting in other country generally have low control on their products. In addition to this, the exporting cause negative impact on environment due to exceed transportation affects environment.Acquisition -The business for entry into foreign country follow this route to expand their trade in global market. This route enables the businesses to gain proper control on business executing in other country as they earn shares of other company prevailing their trade in foreign country(Forrer, and Katsos, 2015). This is the best route for businesses who access fast entry in global market. The Tesco can gain huge brand value in other country by acquiring shares of other company. ◦Barriers-The acquisition cost is very high for company who is acquiring the company of another country. The cultural difference can also act as a barrier of global expansion and this can be a reason for failure of acquisition. 8
The routes which can be adopted by company Tesco for internationalization are Acquisition and Export. They have some barriers but careful adopting of this method will help Tesco group in attain success as well as profitability in global market. CONCLUSION The report was all about global business environment and here the company Tesco group was taken for explanation. The key factors of market, environment, cost, etc. were highlighted along with the challenges face by companies while operating globally. The leadership and cultural influence was highlighted by Hofstede cultural dimension model and McKinsey's 7S model. The report was also lay emphasized on ethical and sustainable globalization and different ways of decision making to work effectively in global market. At last the report was explained about internationalization routes which Tesco can adopt along with their key barriers. 9
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REFERENCES Books and Journals Biscop,S.,2016.TheEuropeansecuritystrategy:aglobalagendaforpositivepower. Routledge. Chambers, I. and Humble, J., 2017.Developing a Plan for the Planet: A Business Plan for Sustainable Living. Routledge. Chimni, B. S., 2017. International institutions today: an imperial global state in the making. InGlobalization and International Organizations(pp. 41-78). Routledge. Forrer, J.J. and Katsos, J.E., 2015. Business and peace in the buffer condition.Academy of Management Perspectives.29(4). pp.438-450. Kandachar, P. and Halme, M. eds., 2017.Sustainability challenges and solutions at the base of the pyramid: Business, technology and the poor. Routledge. Kandachar, P. and Halme, M. eds., 2017.Sustainability challenges and solutions at the base of the pyramid: Business, technology and the poor. Routledge. Nonet, G., Kassel, K. and Meijs, L., 2016. Understanding responsible management: Emerging themes and variations from European business school programs.Journal of Business Ethics.139(4). pp.717-736. Ross, D.F., 2016.Introduction to e-supply chain management: engaging technology to build market-winning business partnerships. CRC Press. Sjöblom,S.,2015.CompetitiveIntelligence–ConductinganAnalysisofaBusiness Environment. Wach, K., 2015. Entrepreneurial orientation and business internationalisation process: The theoretical foundations of international entrepreneurship.Entrepreneurial Business and Economics Review3(2). pp.9-24. Wallace, D., 2017.Environmental policy and industrial innovation: Strategies in Europe, the USA and Japan. Routledge. Wulandari, F. and Djastuti, I., 2017. Reassessment of the Entrepreneurial Motivation among Female Business Owners to Enhance SMEs Business Performance in Indonesia.European Research Studies.20(4A). pp.18-34. Online Hofstedeculturaldimensionsmodel.2019.[Online].Availablethrough: <https://www.toolshero.com/communication-skills/hofstede-cultural-dimensions/>. 10