Workplace Communication Skills Assessment

This assignment focuses on assessing your understanding of workplace communication skills. It requires you to demonstrate your ability to communicate effectively both in writing and verbally within a professional context. You will need to analyze various scenarios and apply appropriate communication techniques to achieve desired outcomes.

UNIT 2 – ASSESSMENT TASKS
SCHOOLS AS ORGANISATIONS

Outcomes 1.1, 1.2, 1.3 - By the end of these outcomes you will know the structure of
education from early years to post-compulsory education.
1.1 Summarise entitlement and provision for early years education (100 words approx)
Answer:
 According to the Childcare Act 2006 and ' Every child Maters', all the children have
rights to acquire education in their early ages that would include three to seven years.
(Hall, 2013). According to the law, every child aged between 3 to 4 years are entitled
for free part-time early education in the preschool settings. On 1st September 2010,
Government extended hours from 12.5 to 15 hours equal to 38 weeks in a given year.
The free entitlement renders universal access to the children including care, education
and other to offer them an opportunity to take benefits from the early year’s
education. It also helps parents by providing their children an affordable day care so
that parents can go to work for career development. In 2013, government extended the
limit and add two year old children also who are eligible to take benefit of free
funding in Early Year Foundation Stage. This calculation is for the students of
nursery class. As the child grows, his or her capabilities of learning also increase at
every stage. In play schools and initial classes in the school, children learn various
activities by playing and activities conducted by their faculties who also encouraged
for environment exploration to learn new things. The curriculum is made for students
of nursery class. There are certain provisions which are developed for children of age
two and three years such as there must be at least one member of staff for every three
children, at least one other member of staff must hold a full and relevant level 3
qualification. Under the Curriculum guidance, English will be the crucial and most
important language that will be learned by children as a part of their curriculum.
Qualification and Curriculum Authority design guidance for both the primary and
secondary curriculum construction which school authority needs to follow along with
Test and assessment requirement. At key stage 1 and 2, school needs to use ICT to
teach pupils so as to promote creativity. However, at key stages 3 and 4, teachers
provides training and support so as to meet learners requirement.

Day nurseries are run from 8AM to 6PM all around the country for 3-5 year old children. Out
of total staff members, 50% of them have childcare qualifications and experienced also how
to treat, educate and play with them with the aim to educate them. In their final school year,
they have option of Working Tax credit which financially helps them. Multi-agency sure has
been established that bring together early learning, family support and health eating. The Sure
Start approach assures that everyone gets the best possible start in their life and help parents
to make a right balance between their personal and professional life and built confidence. It
also facilitates parents to support their aspiration towards education, employment and
training.
Early Year Foundation Stage (EYFS) is a set statutory framework that set standard to make
sure that every child is developed or learned very well and kept safe and secure. It make sure
that children is ready to go to school and deliver children great knowledge and skills for
ensuring strong future progress. Scotland has its own Curriculum for Excellence that target is
to transform educational system by providing a flexible, coherent and enriched curriculum.
1.2 Explain the characteristics of the different types of schools in relation to educational
stage(s) and school governance (400 words approx)
With the growth and development in the education sector, two types of schools have come
into existence and these are:
 State schools
 Independent schools
There are different stages of leaning such as early stage, primary along with secondary. There
comes higher education and post graduation as well.
 Community schools: These are governed by Local Education Authority (LEA) and is
finances are provided by states. Support is also provided by Local authorities in terms
of psychological and educational services (Lakomski, 2016). Premises and buildings
are under LEA only and they are the ones who employee staffs as well. Admission
criteria is also fixed by them only in case when number of applicants are more than
available vacancy. Criteria would comprise the following things:
 Area of living whether School is nearby to your locality.
 Does the child have already studying siblings in the school.

 Child is suffering from any physical disabilities which makes it difficult for him to
travel to other location. Voluntary schools: there are basically two types of schools under this category and
these are aided and controlled. Faith and religious schools are refereed as controlled
ones. Charity has the ownership of land and buildings of schools. Support services are
provided by Local authority. They hire employees as well. In voluntary aided schools,
charity is responsible for owning land and buildings which may include church.
Schools are governed and administered by governing bodies which looks after
maintenance and cost related issues as well. Local Education Authority partially
provides funding and finances for the building and running operations. Charity and
governing bodies also contributes into it. Trust schools: these get funding from states and are provided with extra assistance by
charitable trusts which is composed of various members such as business persons,
charities (Moyo, Abdullah and Nienaber, 2013). They all work collectively to make
profits for the institution. Primary, secondary or higher schools could become trust
school. Private schools: They are independent and are not maintained by local authority.
They have their own administration and governance. They acquire funding by the
tuition fees which is taken by students and revenue from investments. They are not
needed to follow admission policies and curriculum to administer various activities of
the organisation.
 Free schools: These are non profit generation organisations which are provided with
finances by states. They are established in accordance with local people so that
quality education could be provided.

1.3 Explain the post-16 options for young people and adults (200 words approx)
Answer:
For the people of age group 16, they have two options that is either continue higher
education or leave school and move into employment field and do job. Many people adopt
one of these options. There would be increased number of opportunities and chances
available because government has started focusing more on education for the children of 14
to 19 years. Government Focus on minimizing number of people after age of 16 years not in
the education sector and employment or training.
According to the old labour government, when the September ends every year there
would be compulsion for leaving education and they would have to go to new place to
acquire new learning. It was executed across the nation in the year 2007 (Wolfenden and
et.al., 2014). It was further extended in order to acquire teach for 17 years children who
have finished short duration course and are about to leave the activity so that opportunities
could be avail for them as well for gaining knowledge.
 In between 15 to 16 age group, people are required to have identification of
direction in which their future will turn. They have to make decisions regarding
pursuing higher studies or engaging themselves into employment. Further, the
system aims at reducing provision of Not in education, employment and training
(NEET) for young people. Moreover, the September guarantees the part-time
employment or training to the people who finishes their tenth grade. When a person
crossed 16 years then there are number of learning options available to them such as
attending college, employment, voluntary work, Work-based learning course and
others. Under 16-19 Bursary fund, trainers, schools and colleges provide financial
assistance of 1,200 pound every year to the students aged 16-19 and struggling to
pay cost of study such as care leavers, people in care and others. After 19, transport
facility is also provided to the students by the local authorities at concessional rates.
Work-based learning also provides an opportunity to the adults by intermediate level
apprenticeships, different study programmes, advance apprenticeships and others.
Students who are interested in higher education can also take advice from
supporting staff members.
 The post 16 options include sixth form, apprenticeships and trainings. Government
introduced such options for the adults to respond concerns over the people who have

been recognized as Neets. These are young people who are not engaged in an
education, employment or trainings as well. Number of factors contributes towards
it such as young member who are getting free school meals, suspended or excluded
due to any reason by school administration and others are likely to become neets.
Therefore, in order to respond such issue, education and training is rendered to people
through various ways including Colleges, Universities, charitable institutions, armed forces,
employment training, private training providers and others. Range of academic and
vocational courses like GCSEs, accredited courses, foundation degree, and post graduation
are available to the people above 16 years to make strong career path.

Outcomes 2.1, 2.2 - By the end of these outcomes you will understand how schools are
organised in terms of roles and responsibilities
2.1 Explain the strategic purpose of: (500 words approx)
Answer:
School leaders: School leaders also play an inevitable role in the school administration
and children development and growth by hiring talented teachers and lead them
appropriately. They also provide supporting environment to both the students and children
for the career growth and development.
School Governors: In a public school, the administering bodies have responsibilities to
maintain education standards, recruitment processes to hire employees and managing

organisational work and operations. Schools which are governed by governors are basically
volunteers who help in developing policies for the organisation in order to acquire set
objectives and goals (Toom, Pyhältö and Rust, 2015). They review performance and
recommendations are also provided by them. In developing plans, standards are set by the
governing body taking into consideration challenges which are required to be met and they
should be apt as per development demands. Advice and support is provided by them on
such plans considering needs of students which is presented by their parents. Strategic plan
are designed for the purpose that their impact could last for longer duration which includes
policies for uniform, sports, homework, budget management, achieving performance
targets. It also comprises decision making on matters related to academics and admissions
of students, staff management and upkeep of belongings of school. There is generally a
team which comprises 10 to 12 members.
 Providing strategic overview of the school by making vision, formulating purposes,
values and aims in the policy framework
 Governor manages and supervise teachers and make regulatory plans and
improvement strategies such as supporting budget, setting statutory targets and
structure of staffing
 They monitor the working practices by examining teachers performance
 Sign-off the evaluation procedure and respond schools with necessary improvement
plans.
For all these practices, they require strong knowledge about how school operates via
training, meetings and others. Senior Management Team: It is composed of the Deputy Head Teachers, the
Assistant Head Teacher and the Head Teacher. Entire responsibilities related to staff
management, issues arise in academics are tackled by the Head Teacher. Other
members have their own assigned responsibilities which is administered by the head
of school. Some of the day to day workings are to ensure learners needs and
requirements are fulfilled. Discipline is properly followed within the organisation or
not is also looked by them. In order to develop professional development, it is
required that a good relationship is built among the members of the venture and
everybody supports each other in all the activities (Busher and Saran, 2013).
Development and execution of activities comes under strategic management. It also

includes review of the development plan in context of teachings, learnings, and
financial management. Relations with external communities are also required to be
maintained. Considering all the issues that have been raised and could arise in near
future as well, policies are framed for them. They plays an important role in
providing strategic direction to the school and lead necessary changes in order to
make sure that educational setting do their best and help children with overall
development. It is necessary for the senior team to be aware of the current state and
must play an imaginative role in launching new actions and initiatives to be diligent
so as to keep track of all the activities and school progress.
 SENCO: It is statutory roles and is an abbreviation for the Special
Educational Needs Co-ordinator. Everyday operations and activities are managed by
them. Guidance and necessary trainings are provided to the staff members and
support if required is found out outside the school premises. They are needed to
maintain quality of teaching. SENCO owes accountability to oversee daily
operations in line with the SEN policy. In this, they support children specific
educational requirement, maintain coordination, communicate with parents, outside
agencies and educational psychologists as well. Thus, by this way, they play a role
of leader and lead the entire team.
Key responsibilities
 Regular overseeing operations
 Coordination with the special needs of the children
 liasing and advise fellow staff members
 Create and maintain learning environment
 Administrating recording procedure with special education requirement
 Contributing to train staff members
 Liasing with the external agencies like educational psychology services, voluntary
bodies and others
 Teachers: According to the National Curriculum, classroom teachers
prepares plan and accordingly lessons and topics are delivered to the people keeping
their needs into consideration as well (Zuber-Skerritt, Fletcher and Kearney,2015).
They are also engaged into development of students by using marked assignments

through which progress is checked and monitored. Vision and mission statement of
the school is mentioned into prospectus. All the schools could not have same
objectives but their ultimate motive should be same that is making people good
learner and liable citizen. They also listens student’s complaints and resolve it. For
the career development, they educate and train people with advanced skills such as
digitalized and technical skills so as to make their career brighter.
 Support Staff: They play an important role in educating children for making
their career path stronger. For instance, learning support coordinator give advice to
the students about their higher education. However, Disability Adviser works on
providing advices to disabled students including accommodation and financial
supports via DSA. Support staff members describe the moral and ethical principles
and code in order to guide behaviour and help administration authorities in decision-
making. Supporting staff members relate individual and other people relationship
and aware them about their strong contribution to the society and environment. They
work under the close supervision of the principles and certified teachers direction.
They must be well trained with sound and exceptional knowledge of their role to
fulfil business requirements.

2.2 Explain the roles of external professionals who may work with a school e.g
educational psychologist (300 words approx)
Answer:
Students with physical disabilities require special education which could be serious issue to
be dealt with. These kinds of students requires professional for communication or parents
who could understand their issue. SMT along with SENCO works to tackle such kind of
situations. SENCO observe the actual functioning and every year, they revise their plans
and policies to satisfy unmet requirement of the children.
Teaching Assistants are the supporting staff of school that works under direction and
guidance of teacher to support everyday tasks of class. Planning is prepared by them and
they assist teachers as well in the preparation process and support in the learning procedures
is also provided by them (Walford, 2014). Queries and issues could also be encountered and
reported by them. They provided feedbacks also so that necessary improvements could be
introduced. By acquiring assistance of teacher, teachings could be provided by them. They
could also assess work done by students in the classroom. When teachers are not available,
they could attend children as well either in playgrounds or in classes. Administrators of the
organisation provide assistant support to the entire school. It is the responsibility of
technical staff to ensure that all IT equipments are working properly and all the necessary
resources are present in adequate amount. There are many external professionals who assist
students and teachers with specific special needs like, language, therapies etc. The role of
external individuals in schools is to promote the quality education for the children and
establish children welfare programmes. Speech and language therapists work for meeting
children speech and language issues. Many-times, specialist’s teachers visit schools and
offer unique advices and support to the people such as social and communication need,
behavioural support and others. In despite of this, educational welfare officers who works
for local authorities measure and monitor students attendance in the school and help
administrators to reduce high rate of absenteeism. Besides this, they also communicate with
the parents to encourage students to go back to the schools. In addition, school
improvement partner works as senior advisor who regularly convey with the head teacher
and look towards pupils progress to help school administrators to enhance the same.
Educational psychologists who are highly experienced and have exceptional knowledge
made discussion with parents and SENCO to diagnose children learning difficulties and
behavioural issues and help SENCO in giving feedback to parents and their assessment

programme.
Various external professionals are available who provides assistance in dealing with
students which requires special attention. They provided assistance to the teachers in
helping children understand lessons. Therapists of language and speech are engaged into
dealing with those people that require aid and facing pronunciation problems and speech
deflower. These can be termed as specialist teachers which are required in special cases
such as in issues related to behaviour of someone, syndrome (Hopkins, 2014). They are also
needed for the people who know English and speaks as well. Role of the Education Welfare
Officer is to look upon attendance among the organisation of the working staff and students.
They also support SENCO; observations are made by them about SEN children
development.

Outcomes 3.1, 3.2 - By the end of these outcomes you will understand school ethos,
mission, aims and values
3.1 Explain how the ethos, mission, aims and values of a school may be reflected in
working practices (300 words approx)
Answer:
 Ethos: The ethical values of the schools are formulated with reference to moral
values and the personal belief of individual which aims at protecting children's in
every situation. it represents quality of relations maintained by the professionals
among its team and with school students. It also includes way in which teachers
interacts and communicate with students. It generally involves values and beliefs of
a person. It may also comprise whole working culture. In any school, students and
their well being is the first priority of the institution and its management team (King,
2017). They are required to deliver quality teachings and learning and at same time
students should also enjoy learning experience. It is the responsibility of teachers at
the primary sessions only they provide good values to the students so that they could
become good citizens and before that a good human being. It is needed to be
ensured that a healthy environment should be provided so that learning could be
enhanced. Schools have composition of various students of diversified cultures.
Ethos refers to the ethical values of individual at school and its personal moral
values which assist the individual in making appropriate decision when
implemented in school with children's. It must be recognisable and encompasses
culture belief, attitude or aspiration. Ethical principles value children safety, security
and protect them from any unfair and illegal practices such as bullying so that
everyone can focus on developing their own skills for the brighter career.
Mission: It is assignment given to the people or a group of persons which may involve
travelling to abroad. Organisations should have mission which should be focused on for
accomplishment. It requires strategic planning as systematic approach helps in making path
easier to achieve desired outcomes. Mission is the target which school intends to achieve
also called motto. Developing a mission is highly challenging for the school which reflect
its original purpose and values. Mission of school is to provide appropriate academic and
learning environment to the children's which includes, the physical as well as oral learning.
It reflects working practices because everyone in the school works for achieving their

mission. Thus, it directs, guide and align all the people’s efforts towards the set targets so
that it can be achieved easily.
 Aims: it required to have aims and objectives of the students as well as institution so
that they could have targets to achieve (Visscher and Coe, 2013). Defined aims help
individually to learn new things along with various opportunities. When people
move into different sector, they get chance to attain new skills which benefits in
improving self growth. Understanding aims demonstrate the clear understanding of
children towards their goals and targets. It is set by the head teacher and school
community and indicates schools hopes to literate and educates all the children and
develops independent learners. For instance, school targeted at satisfying individual
intellectual, spiritual, innovative, emotional and physical skills through curriculum,
training and development and others. The aim of the schools is to share appropriate
relationship with, parent’s teachers and all staff member in order to provide the best
learning and growing experience to children.
Values: Values refers to something than individual intend to deserve means worthiness of
something. The values of schools are based on spiritual, moral, intellectual and physical
development of children's regardless of their gender race, case, creed and disability.It
represents an individual's capabilities to identify right and wrong. It is required at workplace
premises to have clear vision and liberty for every individual. There should be democracy
which should incorporate rights for the students to present their views and acquire
opportunities for learning. There should be questionnaires as well so that necessary
improvements required could be analysed. Values are the internal beliefs of the individual
which assist the person entire life in its personal and professional live. It presents moral
code of the school and serves administrator as a guide in the decision making process.
School’s value includes contribution to society, student’s career building, environment and
others.

3.2 Evaluate methods of communicating a school’s ethos , mission, aims and values(500
words approx)
Answer:
Explain the ways in which a school could communicate the above
Every school need to convey their ethos, mission, values and aims to all such as staff,
parents and pupils through delivering employee handbook, school website, assemblies and
meetings as well. Clear communication with straightforward language conveys all the
parties clearly to different parties and help them in decision making.
Prospectus: It is designed by school authorities helps in identification of ethos, aims, values
and mission to the parents of the students. It is essential to have knowledge about all these
factors to them because by this they could find and analyse their vision and objectives and
how they would assist their child. It also helps them in identifying ways of teachings and
learning that their children would acquire within the organisation (Godfrey, 2016). By
knowing all the above stated factors they could identify whether their child should be
enrolled in the institution or not. Prospectus gives clear details about ethos, aims, mission
and values in a straightforward language and help readers to determine what are the targets
and how they would meet it. However, the main limitation is school atmosphere cannot be
explained in writing, therefore, parents often prefer physically visiting at the school on open
days to know values better by real observation.
Meetings: Many times written information is not sufficient in identifying required details,
thus in such conditions face-to-face meetings could be conducted by which one can clearly
ask their queries. Staff members along with the head of the organisation could assist in the
process. Handbook of school contains all the details about policies, their aims and missions
which could be utilized for future reference as well. It is also required to conduct meeting
sessions between parents and teachers so that they can discuss on all the crucial points and
accordingly decisions could be taken regarding admissions. Parents could also be asked to
visit their school websites from where they could browse information about the institution.
In the educational premises, assemblies and prayers fosters ethos and values that staff is
trying to give to the students. As said earlier, in today’s time, parent cannot be satisfied just
by conveying them information through prospectus only, therefore, they visit school, attend
meetings and meet with schools staffs. By visiting to school, they can learn about their
child’s behaviour and ethos in real action. For instance, polite behaviour, staff enthusiasm

etc. satisfied parents and gives a good impression to them.
Sometimes, ethos and missions are considered as similar thing. But in reality they are quite
different from one another. The head of the school set objectives which are required to be
met by the working people and for them it acts as a mission. It could also be termed as
motto of the institution which they have fixed to acquire.
School website: Website provides all the details and in computerized age, it is
considered as an extreme popular source of conveying messages to all. It can be easily
accessed by anyone all over the world. School regularly needs to update their policies,
information and other details such as course offered and others on the website to aware all
the parents and others. Contact details also facilitate users to inquire detailed information
through sending an email or putting an inquiry on the website.
Assemblies: It may be ineffective sometime because it may be possible that due to
buys schedule, parents are unable to attend assemblies. However, it is a useful way to
remind children with school values. In this, the best candidates who respected school values
and ethos are rewarded also to awaken other candidates which encourage other pupils as
well.
Generally ethos is related more to the beliefs and they should be recognisable once
you enter the premises (Montgomery and Kehoe, 2015). Everyone should be intended to
achieve set goals through daily practise and by taking feedbacks as well so that areas of
improvements could be identified and necessary changes could be introduced. Ethos are
generally set for entire organisation and are required to be followed by everyone working
there or part of it. Focus is also paid on ensuring children safety at workplace and they are
centre of everything in the school.
Considering all the people who are part of the institution either directly or indirectly
such as parents, working staff and community, aims of the organisation are formulated by
the head teacher. It is the responsibility of school authorities to provide healthy and safe
environment which is very essential to acquire successful learnings. In the Parkhill School,
its aim is to increase abilities and understanding of the students so that they could have
proper knowledge about the world surrounding them (Liljenberg, 2015). Students are also
required to manage balance between challenges and learning. It helps in acquiring spiritual,
intellectual and moral developments. It also enables physical development irrespective of
the gender roles, colour, race and disabilities. Nobody should be discriminated on any

unethical grounds. Everyone should get fair chance of acquiring and attaining new
opportunity

Outcomes 4.1, 4.2, 4.3 - By the end of these outcomes you will know about the legislation
affecting schools
4.1 Summarise the laws and codes of practice affecting work in schools (500 words
approx
Answer:
There exist several such laws and agreements that prescribes about the well-being of
students perusing studies in the school as well as in their homes when living with their
families. This is on considering the basis rights of human beings that together applicable for
the children. This includes the availability of pure water and healthy nutrients (Jacob,
Decker and Lugg, 2016). Also, they must be accessible to a safe and secured surrounding in
which they can grow up. This together refers to their development within a broad and
inclusive teaching by which they can perform in their best possible manner. It is on
considering the five leading acts that protects the elementary rights of human by together
provisioning the same to the children. These are as follows- Human Right Act 1998- This act not only refers ensuring the elementary rights of
human that relates to the matter of life and death, etc., where for instance, one may
be in need of freedom from torment and fatality (Jones, E., 2016). However, this
together deals with the rights that matters in an individual's daily life. This is for
example to consider the thing that can be done or said by an individual, by together
considering their beliefs, etc. Also, one is eligible to get a fair legal proceeding with
many other correspondent fundamental entitlements. This act is implemented in
applies to all public bodies of United Kingdom like, central government, local
authorities, and bodies exercising public functions. It includes freedom from
discrimination, right to liberty and personal security, freedom from slavery and
freedom from torture. UN Convention On The Rights Of A Child 1989- This act specifies the elementary
right of every child where it should be in their best interest. In accordance to which,
a child is duly entitled to life with a lawful identity along with another prior right of
getting raised by their own parents within a safe and secured environment of the
family that will raise them (Imoh and Ansell, 2014). Even if the parents are

separated from one other, then also the children have full right to be in touch with
both their parents. This act also states about yet another potent right of the children
where they can freely express their views that should be heard with proper actions,
when and if required. Lastly, all type of capital penalization for children is
prohibited under this act. This states that every child has right to life and get
separated from parents with its own interest. Further, the children's have right to
expression which includes the sharing of kind feelings and idea. UN conventions on
Children right oblige all the members to allow parents to execute their parental
rights and also protect children rights of presenting their views, opinion and
complaints also. At the same, it also maintains privacy and protects children from
exploitation, abuse or bullying practices. Children Act 2006- This act is mostly aimed at the welfare of young children where
it has imposed several duties on the local officials to amend all sort of matters
related to the children. It is with a special context of those who belongs to a very
young age group and are eligible to enrol in pre-school (Bainham and Gilmore,
2015). This act has also laid a major stress on the significance of safeguarding
children by together guarding young people studying in an educational setting. It is
usually done at the time of framing policies that in turn is responsible to deal with
the revelation of any case linked with child abuse and negligence, etc. The
legislation is enacted to promote the well-being of young children in the country.
The act imposes mandatory rules and regulations that local authorities needs to
comply with to improve Every Child Matters progress for all the pre-school
children. It also promotes children well-being, their safeguarding; avoid
unfavourable behaviour such as neglect, abusing, bullying and others to protect
children. Data Protection Act 1998- It is referred to be yet another fundamental enactment
that assures a confidential treatment of any personal data about the students and their
family members (Johnson, 2014). In accordance to which, the schools are permitted
to store only data related to the education of their students which is further required
to be secured with a password while storing in computer or must be locked in
cabinet, if the information is manually stored. However, the institutions are
rightfully authorised to access the stored data and check the same to modify in case
it is required. The act is enacted by the government to protect the person information

of individual, accessing over someone's personal information is a punishable
offense. Data privacy act mandates for all the establishments to keep all the data safe
and secure, so that, unauthorized party can’t misuse it for their own benefits.
 It helps to secure confidential and private data by keeping all the files and
documentations at highly safe and secured place. Moreover, information shown at
the website is also kept safe so that unauthorized party can’t access it. School also
has their own privacy policies and strict laws that prohibits such manipulating
practices in the accounts and confidential reports and documents.
 Disability Discrimination Act of 2005- This act is with a special consideration of
providing optimum opportunities to any disabled individual without discriminating
them on the basis of their disablement in comparison to others with no such flaws
(Howlin, Halligan and O'Toole, 2014). It together protect the right of the students
enrolled in an educational system where they should not be discriminated on their
physical inability. This means the acceptance of diversity and differences in learners
must be interpreted in a well considerate manner where this will in turn reduce the
learning obstacles for disabled individuals. Disability Act is of key importance for
the educational settings so as to reduce any discriminating practices with the
children and staff members on the basis of disabilities and provide equal
opportunities to all the people.
 Equality act 2010: This act is enacted by the government of UK to protect the rights
of individual facing discrimination due to case, race, creed, disability etc. Under this
the every individuals has right to work and get education anywhere. Anyone found
discrimination can be punished by the justice system. It protect children from any
anti-discrimination practices due to differences such as sex, disability, age, cultural
belief, origin and others and prevents them from any unfavourable treatment. It also
covers several special provisions such as providing special protection to pregnant
women.
Following the act, no one is discriminated or biased on the basis of their race,
gender, disability and others and have and treated equally. All workers as well as
children are provided with equal opportunity without any biasness.
 SEN code of practices: SEN Code 2001 presents a clear framework to identify,
assess, examine and satisfy unmet education demands and needs of pupils by
providing them necessary facilities. It helps people to satisfy their learning and

development requirement for brighter career. The code of practice applies on all
educational institutions, school, college staff, and local authorities and staff
members. Special Educational Needs (SEN) provides advice to the schools,
educational settings and make provisions for the special educational requirement of
the children.
 Updated SEN Code of practice
 Protecting children rights of education
 More responsibilities on schools and education providers to communicate with the
parents about special educational requirements of their children
 Setting rights for educational providers for statutory assessment of the children

4.2 Explain how each legislation above affects how schools work (200 words approx)
Answer:
Education Act 2002: According to the Education Act 2002, it has certain provisions related
to the necessities of raising demands of high standards and also focuses on innovation and
creativity in institutions. There are varied guidelines for recruiting new staff members
which educational institutions need to follow. It comprises qualifications required for
teachers and assistants so they quality education could be ensured. This influence the
functioning of school as the changes is not adaptable as the recruitment of staff is not an
easy process in schools. Schools who promote innovative ideas for bringing improvement
in their educational system are being promoted by the act. High standards of teaching i.e.
national curriculum, teacher’s pay scale, proper scheduling of school terms and conditions
etc. are the covered in the act which school administrators need to comply with. Besides
this, independent school in areas such as space, health and safety etc. also needs to maintain
for children safety purpose.
Children Act 2004: As per the Children Act 2004, it helps in encouraging more healthy and
balanced lifestyle. It could be promoted by playing sports and eating health conscious and
nutritious food (Dyson, 2014). Students should be encouraged to acquire knowledge on the
Health Education and Drugs Awareness sector as well so that they could identify adverse
effects of in-taking drugs in the body. Children should also be taught importance of healthy
breakfast. This impacts the cost functioning of schools and in addition it is difficult to
provide meals daily keeping in mind child and parents expectation.
Special Education Needs and Disability Act 1995: It states that school premises are
accessible to different people in all varying ways. Disabled people would require entirely
different environment for learning. Staff members are thus required to be specially trained
to deal with such type of persons within an organisation. Special child could be provided
education in the same institution just by providing essential trainings. Many times disabled
people encounter pain and other issues which should be seriously considered. Monitoring
and controlling over entire school environment and staff is a difficult and time consuming
process.
Equality Act, 2010: Following equality act, School administrators are responsible to look
that no one be treated unfairly and discriminated by anyone due to their cultural belief,
nationality, origin, sex, age and others and all the people’s are respected and treated fairly.

Care standards Act 2000: This acts laid down provisions for care institutions such as
independent hospitals, residential care home, nursing homes, children’s homes and others
keeping into account children healthcare requirement. Thus, as per this, educational
institutions need to maintain such requirement appropriately to promote children health.
UN Convention On The Rights Of A Child 1989: Under the UN convention, school must
provide full freedom to the pupils to share and give their thoughts, opinion and beliefs and
school administrators need to listen student’s issues and take decisions to overcome it. They
must look that none of the students is exploited and assure anti-bullying.

4.3 Explain the roles of regulatory bodies relevant to the education sector which exist to
monitor and enforce the legislative framework, including general bodies such as the Health
and Safety Executive, school specific regulatory bodies (300 words approx)
Answer:
 Health and safety executive (HSE)- The task of an HSE is to supervise all sort of
health and safety accountabilities that involves conducting risk assessment on
regular basis in the schools. After which, they are together required to suggest
suitable changes to be made in the assessed premises. This is referred to be an
important consideration that in turn necessitates the HSE to assure the safety of all
the children within the school premises as per their age and developmental level
(Edmondson, Higgins, Singer and Weiner, 2016). In context to which, the furniture
articles arranged in the classrooms along with some specific equipments used for
practical sessions in subjects like Physics, Chemistry, etc., should be in appropriate
condition. Also, the playground activities must be conducted under the supervision
of a responsible teacher with the use of such equipments that are in proper
condition. This is basically to ensure that the children may not get hurt while
performing any learning activities or playing, etc., and should not meet any accident.
It is therefore the responsibility of an HSE to record any such mishap in the school
premises that has severely hurt any of the members of school organisation such as
staff, students or visitors, etc. In case of any such accidental event, the entire
happening should be investigated in a proper manner where the respective
authorities should be duly informed about the same. This is for instance if a student
gets hurt from any such incident, then their parents should be informed on
immediate basis and proper investigation should be held to determine the fault
followed by further risk assessment. Thus, the health and safety executives monitors
monitor regular application of call attention and policies and their negligence which
can lead to hazardous situations. HSE is responsible to carry out investigation for
enforcement, regulation, encouragement and compliance with key legislations.
Being an external agency, HSE plays an important role as they assists and facilitate
person on the concerns such as health and safety at work policies and others. They
also arrange training programmes and promote research that are necessary for school
functioning. They work as an independent watchdog to assess work-related health

issues and safety concerns and acts in the interest of people to reduce such hazards.
 School specific regulatory bodies (including National College for Training and
Leadership and Independent Schools Inspectorate, OFSTED)- OFSTED is an
autonomous and unbiased organisation that examines and regulates such
institutional and child care educational centres for directly reporting to the
governmental bodies about its status in terms of its undertaken security measures
(Wilkins, 2015). For this, they conduct thousands of examination each week by
together publishing the obtained results on their website. After which, they assists
the educational settings that are still required to meet out the standardised policies
and regulations for improving their existent services. Office for Standards and
general teaching council regulates the independent schools and also the National
College.
 Department of Education is also responsible for regulating and intervening the
independent schools and take legal actions again non-registered schools in
operation. Independent schools are regulated, administered and monitored by
Independent School Inspectorate (ISI). ISI is an independent public body that
inspect safeguarding practices, Quality management and assurance system, support
and development and other key activities. They examine that whether Schools are
complying witht he minimum set standards or not. They pay particular attention to
the pupil’s requirement through completing a confidential questionnaire by the
students. ISI also monitor own inspections and invite head teachers, team inspectors
and reporting inspectors to examine school functioning and invite suggestions for
improvement.
 National College for Teaching and Leadership (NCTL) is the main organization that
oversees, monitor and administer existing colleges and their functioning in UK. Its
key aim is to recruit and develop talented workforce to satisfy unmet need of
children and design a solid education system. It plays a key role because they hire
quality trainees, manage its correct allocation, and conduct training programme help
partners and schools in delivering professional development and leadership raining.
Moreover, if the authority found any member in default and in unfair practices, then
he or she is terminated for the serious misconduct.

Outcomes 5.1, 5.2, 5.3 - By the end of these outcomes you will understand the purpose of
school policies and procedures
5.1 Explain why schools have policies and procedures (200 words approx)
Answer:
Any professional body who are working with young individuals or children are duly
responsible for their care and welfare. Likewise, for the schools, ensuring the safety of child
is among their foremost responsibility. This not only leads to make the child and other
young individuals safe about themselves where they are securely developing within a
secured environment of learning (Graham and Harwood, 2011). Such protective
surrounding at an early stage largely assist the individuals to build themselves in a safe and
secured surrounding and proceed towards a brightening future. However, it is together
important for the responsible bodies to make a clear interpretation of their roles in order to
defend the children in an effective manner where they are themselves required to feel
protective within that role. This is for instance to state about a factual instance of escorting a
child by guarding him or her to the lavatory and the escorted child is required to be
unclothed due to any such incident, then any other member over there should not make any
assertions of wrongdoing.

5.2 Summarise the policies and procedures schools may have relating to: Staff, pupil
welfare, teaching and learning, equality, diversity and inclusion, parental engagement.
(500 words approx)
Answer:
 Staff- Staff represents an important part of almost all sort of organisations where the
school authorities are together required to regulate such policies that in turn protects
their well being and common rights. This is basically to support the staff members
to manage any situation in which they may get involved where each of the framed
policies must outline the accountabilities of all staff members (Kessler-Sklar and
Baker, 2000). This is for instance to specify about anti bullying and whistle blowing
policies, etc. Herein, the Anti bullying policies will involve the ways in which such
matters will be tackled and whistle blowing policies will assure the protection of the
staff members to defend them against their presented concerns.
Policies for staff
 Grievances: Bullying activities among the staff members which influences the
school environment. Anyone can complaint for unfair treatment or any other issues
which needs to be resolved by the school administration.
 Pay policy: It includes basic pay along with other benefits and allowances. School
need to follow minimum wages act and pay equal to all the people without any
discrimination.
 Sickness policy: In this, leave policy is made to provide sick leaves to the staff
members
 Code of conduct: All the staff members are required to follow professional code of
conduct such as respecting all the people, maintain integrity, behave professionally
and build trustworthiness as well.
 Whistle blowing: Whistle blowing policy assure staff of the steps that will be taken
to protect themselves from reprisals in whistle blowing real worries
Anti bullying policy to protect the right of staff at school.
Monitoring and controlling the activities of staff.

 Pupil welfare- This will involve discipline related and child protection policies
where the former policy will indicate the requirement of promoting a positive
environment in school by encouraging the students to adopt optimistic behaviour.
This will also lead to provide increased opportunities to the children to learn and
develop themselves (Darling-Hammond, 2006). It however necessitates the school
authorities to establish some satisfactory behavioural patterns that will in turn
promote a sense of accountability in the staff members. However, another policy
called child protection will comprise with some principal constituents that are useful
to protect the young individuals and the children.
 Safeguarding: safeguarding environment, children protection plan again child abuse
and bullying in schools, discipline policies to promote the awareness about
appropriate behaviour. Hence, all these are the strategies which help the school in
providing healthy and safe environment to children's.
 Health and safety policy: Proper safety is maintained for pupil through compliance
with health and safety legislation, safeguarding policies and others.
 Healthy eating and bullying: they are also aware about healthy eating through
health awareness programme to promote their health. Moreover, all the students
must be protected from any bullying practices i.e. force, coercion and threats.
 Teaching and learning: It comprises curriculum policies, education policy,
planning and procedure and designing policy. The ultimate aim of these policies in
school is to provide healthy and safe learning environment children's and teachers.
Hence, it aims at providing equal growing and learning opportunities to students. In
this, students are educated with literacy, numeracy and other skills, specialised
training are also held to develop special skills like technical and ICT skills.
 Literacy: Developing ability among children to read and write
 Numeracy: Applying numerical concepts, comprehensive arithmetical and financial
calculations including subtraction, addition, multiplication and division
 Subject specialists: They provide consultation services to the people about their
interested field of study. Moreover, not only the formal consultation but also
personalized services are offered to the children.
 Assessment marking: Pupil performance is examined through examination and
assessment marking system.
 Equality, diversity and inclusion: It aims at supporting the gift and talent of child
regardless of its race, case, creed, sex etc. In accordance to this every individual has

right to study in healthy and safe environment without any kind of discrimination.
Admission: During admission procedure, students should offer equal opportunity to
all the students without any discrimination and unfavourable treatment. Moreover,
they do not accept bribe, gifts and do not involve in any misconduct.
 SEND: It covers provision for special educational need of the children to deliver
them best educational facilities.
 Reward: Exceptional performer is rewarded with gifts and reward for their
outstanding efforts and commitments.
 Parental engagement: It involves responsibilities and self-discipline in children's
which he or she learned from parents. Further, it includes completion of unfinished
class home works and individual enhancement like, communication confidence etc.
Timely meeting must be conducted in which parents are invited to the school to
inform them about child progress and other activities. Moreover, e-mail
communication can be used to convey with the child from time to time for their
awareness.
 Home school links: It improve communication with parents by the use of website
technology and help parent to resolve their queries.
 Parents evening: This system is used in educational settings to allow parents to
schedule online appointments where they can ask any questions and queries and find
resolution

5.3 Evaluate how school policies and procedures may be developed and communicated
(300 words approx)
Answer:
The policies and procedures are developed by school for developing a systematic flow. In
order to avoid any sort of unethical practise in the education institution, there are these
policies and procedures developed. Government's legislations and laws are helpful in
defining these policies and procedures. The behaviour of staff, pupils, and every individual
that is part of the school governance has to be regulated for maintaining and communicating
discipline (Forlin, 2010). Certain safeguarding policies like the Child Protection Act,
Health and Safety at Workplace, Fire Safety, Anti Bullying help in safeguarding individuals
at the school from any sort of abuse or harm. Whenever developing the policies and
procedures of school, authorities have to make sure that no individual is subjected to any
sort of abuse or harm in any manner or left without any sort of protection.
The cases of children being bullied by other children either of their age or elder than
them can be tackled through inclusion of Anti Bullying policy in the school's disciplinary
books. It is important to have cent per cent compliance with any sort of legislation and law
to that developed by the government. Their relevance has also to be checked by the
authorities and school board before implementing the same (Ainscow and et. al., 2013). The
communication process can be initiated right at the time of admission when a student or
staff member joins the organisation. This states that every school should follow the healthy
practices for enhancing the learning level of student which comprises delivering healthy and
safe environment to children, Eat well policy, anti bullying practices, enhancing
confidentiality of students etc. These school practices ass it the staff to treat individual
appropriately. It also includes wages policy (Equal pay without any discrimination), no
discrimination policy, fire safety policy, teaching and learning policy, homework policy,
child protection policy and others with the key aim to ensure successful and smooth
functionality of the school. All the policies are followed to protect and meet individuals
requirement and expectations appropriately. After policy formulation, they must be
communicated to the students, pupils and relevant members and needs to revised and
updated on an ongoing basis.
There should be a copy provided to every individual regarding the punishments and
actions which can be taken when irrelevant activities take place. Furthermore, proper

monitoring has to be provided to revise the content so that reliability and validity issues
associated with the safeguarding acts can be resolved. Lastly, parents of pupils should also
be involved for communicating all the policies and procedures.
Communicating policies
 Make number of copies of the school administrative policies and advertise and
publish it in the school newsletter
 Distribute one copy to each of the staff member
 Present the policies in the meetings organized for different groups like student
council, parents and friends association, staff, school council and others
 School policies must be clearly provided on the school website so that parents and
others can easily access it anytime
 Phone the community members of the school and requesting their inputs and
suggestion
 Attach survey findings to the copies of the policy and distribute it to different groups
 Encourage and motivate all the members to provide their feedback on the policy if
they have an adverse opinion and review such suggestions and implement it to bring
improvements

Outcomes 6.1, 6.2, 6.3 - By the end of these outcomes you will understand the
wider context in which schools operate.
6.1 Summarise the roles and responsibilities of national and local government for
education policy and practice (300 words approx)
Answer:
Role of national government:
The main responsibility of education department is to look after education and
children services. It is also responsible for establishing domestic schedule. The education
department has to give more concentration on providing high quality of service to the
children which includes their safety, financial support and to encourage them to give
positive contribution (Measham and et. al., 2011). Other responsibilities of this department
is to invest money in educational projects which helps young people and children. Further it
involves encouragement of developing workforce strategies and integrated working culture.
Moreover, the major role of national government is to monitor and serve healthy and safe
learning environment to children's and to make positive contribution in school practices.
Role of local government:
The main responsibility of local government is to provide the best facilities to all
schools. Local authority is responsible for making aims and vision. IT has to hire experts
from their own locality which helps children's which requires high education requirements.
LEA provides free services to the schools but expect some payment from school when it
provides expert teachers (Ball, 2012). The responsibilities of all the schools in community
is to remain updated with new policies which are related specially to the young people,
children and their families. Schools have to made policies which helps to fulfil the
requirements of the country.
Large number of other organisation which work for young generation and children.
This organisation come forward and work as a team to carry out children and adults interest.
There are different services like children's services, national health services and youth
services. Children's services are based on child matter outcomes which includes their health,
care, social services etc. Whereas, youth services concentrates on secondary schools (Frenk

and et. al., 2010). They are involved in providing training and other services to young
people. Main objective of national health services is to focus on school settings. They are
funded by national health services and primary trusts. Moreover, the major role of local
government in school practices are not limited as aims at behaviour management of students
and staff, to manage school issues, to establish training and development for school staff.
6.2 Explain the role of schools in national policies relating to children, young people and
families (300 words approx)
Answer:
The national agenda and plan can be set out for The Every Child Matters with the aim of
delivering more services that are reachable for the needs of youngster, children and their
families. There are five main objectives which are defined below:
To remain healthy:
Schools plays an important part in maintaining the physical and mental health of the
children. They have added physical education subject which helps them to remain fit in all
criteria (Kelley and Kistnasamy, 2010). Further it also assists in maintaining the health of
youngsters.
Remain safe:
According to one survey, 46% children of the schools are victim of bullying. IT is
very necessary for the school to encourage their pupils so that they feel that they are safe in
schools (Livingstone and Bovill, 2013). For these, they have to launch anti bullying
strategies for the children.
Enjoy and achieve goals:
To achieve desired results, it is very necessary for the students as well as youngsters
to enjoy every moment of their life (Alderson and Morrow, 2011). They can develop their
mental ability and health by achieving their goals and potentiality.
Positive contribution:
Schools have to explain the importance of self belongingness and social
responsibility to their students so that they can give their positive contribution in the society
(Holloway, Hubbard, Jöns and Pimlott-Wilson, 2010).

Financial support:
Schools have to support their children so that they can achieve their future
goals (Christenson, Reschly and Wylie, 2012). Additionally, young people who are
unemployed must be encouraged to achieve best carrier and lifestyle.
Change for life: This is the campaign launched in 2009 in order to promote the
awareness about Eat well. It conducted in school events and activities. It is a health
programme that covers a number of activities such as sport, healthy eating, joy, eat
well guide to facilitate families and adults for successful improvement.
It encourages six healthy behaviours among children, that are mentioned
underneath:
5A Day: Suggesting children to eat healthy eating and recommend 5 portions of veg
and gruit every day
Watch salth: Advice children to reduce the quantity of salt eaten per day, its
standard is below 6gm among adults
Cut back fat: Inform children about sugar in food and suggesting alternatives
Choose less booze: Suggest adults cutting alcoholic consumption
Get going every day: Suggesting cheap and easier ways to adults to have an active
lifestyle
Every child a talker (ECAT): It is the project launched nationally with the motive
of enhancing awareness about language and communication in child from birth. It
aims at improving communication and language skills of children's. The child
monitoring tools of ECAT facilitate practitioners to find out their development
requirements like language, communication, speech and others for their growth. It is
very powerful tool and must be used regularly which link outcomes to the learning
requirements of the children and make provisions to satisfy it.
The key aim of ECAT are as follows
 To raise achievement of children in early time
 To improve skills, knowledge and talent of practitioners.
 To increase and promote children active involvement and develop learning

6.3 Explain the roles of other organisations working with children and young people and
how these may impact on the work of schools (300 words approx)
Answer:
In order to provide an integrated approach to support children, youngsters and their family;
multi agency teams bring different professionals together. There are numerous
organisations that will have an impact on the work in schools. They provide teachers and
staff off the school with the superior guidance possible (Graham and Harwood, 2011). This
way of working along with the organisations will enable an additional support of experts to
the children and young people. These professionals may further involve social workers,
youth workers, police, etc. in their process of working. Role of different organisational
workers in impacting the children and young people are as follows-
 Social workers- They mainly aim on the facilities, children who are on risk and
ensure them with the possible help they can provide. Social workers observe the
students and also conduct interview to examine their problems. Also, they collect
detailed information about the student development in the school (Forlin, 2010). The
information gathered involves various features such as social behaviour of student.
Also, they will conduct various programs in which the tactics to benefit the students
will be given to staff of school and the parents of pupil. They collect information
about emotional and behavioural aspects of the schoolchildren through interviewing
and observing and consult with parents and teachers to make provisions for the
children benefit.
 Youth workers- They works for the development of young aged people between 13-
19. They enables the development of them by developing their personality, social
and educational stability (West, 2013). They also train youngsters to deal with the
common issues arising in their lives. Youth offending teams also works to support
the young.
 Police- They conducts training and self-defence workshops in students to deal with
the issues such as crimes and imitation of illegal activities (Agron, Berends, Ellis
and Gonzalez, 2010). And also, they encourage them to become a responsible
person towards nation.
 Department of Education (DOE) sets National Curriculum as well as Early Years
Foundation Stage. The body is responsible to educate and assist children in career

building. DOE provides quality services to the pupils, for instance, Every Child
Matters includes enjoyment, safety, healthy, economic well-being and contribution
towards society building. Moreover, it is also responsible to finance education
related projects and workforce reform and development like 2020 children’s
workforce strategy.
 Early years consultants- These bodies ensures the effective training to staff members
and teachers of school to deal with the difficulties of students (Merikangas and et.
al., 2011). They work with both the parents and the children to examine the needs of
children and provide them with proper participation. They advice teachers and
support all the staff members to offer effective educational facilities.
 Youth Offering teams: Such teams support young people for education who are
struggling offending risks, they liaise with the educational departments and school
administrations, when an adult experience any educational difficulties. They offer
advice to people and foster communication between school, young people and
families.
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knowledge and skills for this unit.
Assessor name:
Signature: Date:

Harvard Referencing Grid
Bibliography - Referencing for a Book, Video, Newspaper and Articles or website
Author
Name
Year of
Publication
Title of book or
website
Place of
publication or
Source
Publisher Date
Accessed
Example:
KAMAD
2001 Teaching
Assestants
Handbook Level 3
London Hodder
Education
12th March
2017