Elements of Marketing and Interrelationship with Other Functional Units of ALDI
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This report evaluates the key elements of marketing and the interrelationship between marketing and other functional units of ALDI. It also discusses the difference in marketing mix between ALDI and ASDA.
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MARKETING ESSENTIAL
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 P1 Key elements of marketing....................................................................................................3 P2.1 Role and responsibilities of marketing................................................................................4 P2. Interrelationship between marketing and other functional units of ALDI............................5 P3.1 Marketing Mix.....................................................................................................................7 P3.2 Difference in marketing mix of ALDI and ASDA..............................................................7 P4 Strategic Marketing plan.......................................................................................................11 CONCLUSION..............................................................................................................................15 REFERENCES................................................................................................................................1
INTRODUCTION Marketing involves activitiesthat helps organizationsto promote its products and services to customer through several medium such as advertisement, door to door promotion, templates, publicity(Paurva, 2019). The marketing play great role in the pandemic situation of COVID-19 as the manager took all the necessary step in order to minimize the risk. The Brexit become a big issue for UK market the marketing help organization to resolve this issues. Marketinghelptodefineandmanagethebrandalsohelptomonitortheactivitiesof organization. The Aldi is retailer of Germany this organization is founded by two different families having more than 10,000 stores in more than twenty countries. Aldi have its headquarter in Essen, Germany. This report is evaluating the elements of marketing which are influenced by Brexit and COVID-19 situation. The respective role and responsibility that marketing have in this contemporary issues. Interrelation of marketing function with other functions. Further it will determine the different strategies applied by Aldi to achieve its objectives(Blythe and Martin, 2019). The comparative marketing mix of Aldi and one of it's competitive to achieve their goal. MAIN BODY P1 Key elements of marketing The marketing is very vast term, which involves all the elements for successful marketing plan. The main elements are product, price, place and promotion. To minimize the risk of Brexit and COVID pandemic the Aldi is focusing on elements of marketing. Product:The Aldi is having lots of product range to attract customer's in the market majorly the company offers foods, beverages, bakery, health and beauty and other grocery item are main item, yet they are influenced by the Brexit and pandemic period as the people who were earlier preffered the goods of Aldi in UK are now chosen less because the government have changed the roles and regulation in that the product are imported in a particular limit through UK. The Aldi also sell lots of products with its own label brands. The companies' manager is focusing on Safety measure after this pandemic situation of COVID-19 customers are more aware about the safety, and they check this in their chosen product(Chatterjee, 2017).500
Price:Basically the product which are sells by Aldi are at cheaper price and quality is also good as compared to its competition. The co-interrelationship between marketing and other functional units of ALDI Place: The Aldi makes such a distribution channels which provide its product at every part of the nationally and internationally. The company is making products available for customer's to purchase. The company is having lots of stores in 19 countries across the world. As after the pandemic time of COVID-19 people are not able to buy the goods of Aldi but manager make another strategy to sell its product. They are started online selling of their products with safety measure which can satisfy individual needs for customer's. After the Brexit the company face several issues to transport their goods to UK as the government have imposed different policies and limitation on import and export of goods and services. Promotion: The company is using different type of promotional activities but after the pandemic period for COVID-19 the company is using more use of digital methods to promote its goods and services in the international market. The Aldi is using social media and its website to promote as the stores and personal promotion are being stopped. The Aldi is using comprehensive way to promote its product in international market. The company is mostly using TV ads to create good image in the mind of people of EU as well as other nations in the world. P2.1 Role and responsibilities of marketing The Aldi is a multinational retailer company providing its product throughout the world. The marketing manager of Aldi is creating various strategies to reach its pre determined goal and objectives(Laczniak and Murphy, 2019). Manager also keeps inspecting the market to grab opportunitiesthatariseinthemarketforthebusiness.Therearedifferentrolesand responsibilities of a marketing manager : Listening to buyer needs:The manager main aim is to listen to its customer's so that they can know about the preference of customer's. As manager make strategies for marketing and for that they need to get closer to its customer's and check the needs. It is the task of marketing department to receive the feedback. The company is using two different channels of receiving feedback. The intrinsic channel involve surveys to grab the required information and externally the action performed that are needed to understand the needs of user in a way that audience get convert in customer's. As in the pandemic situation of COVID- 19 the customer's of Aldi needs more safety measure with their require product. In Brexit the customer's need that their preferred
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product is available when they are in need of that as UK have been existed from EU market so the Aldi have to make available the goods to UK people. Defining and managing your brand: it is work of marketing manager to explain the brand as well as its products to the people and potential customer's in the international market. The manager also show where they stand in the market so that audience can get the knowledge about the company with its product quality. The company marketing manager is regularly managing the marketing activities for promoting the products and services. In the pandemic period of COVID-19 the manager is trying to minimize the risk and trying to manage the activities of marketing. Monitor competition and track trends: The marketing of Aldi played a vital role to analysis the latest trend which is being running in the market. With the help of marketing function the company can monitor the competitive positioning of the company. To avoid the mistakes the marketing the manager should make analysis of its competitive companies. The company can also make use of marketing to avoid the risks which are being arises due to contemporary issue Interrelationship between marketing and other functional units of ALDI Work and brand value:The marketing of Aldi help to develop a specific branding value of its product and brand in the international market. Basically any brand show the respective feeling that is product gives to its customer's. Interrelationship between marketing and other functional units of ALDI The marketing department is responsible for the different work of the organization. After the Brexit situation the company is facing issues related to creating the better brand value in the mind of potential and new customer. In the time of COVID-19 the brand value is reduced as the people are not able to consume the product but after some time the manager make affords and modified its distribution chain so that its brand image get improved. P2. Interrelationship between marketing and other functional units of ALDI The profitability of business is highly dependent on the marketing department of an organization. The overall responsibility of increasing market share and growth in revenue for the organization is totally upon the marketing department (Kirova, 2017). With the help of effective and efficient marketing plan, the organization is able to satisfy the relationship with their consumers as well as the organization. The primary function of marketing department of ALDI is
to listen needs and wants of the customers. By making a healthy relationship with the customers, ALDI can understand the diversified needs and wants of the consumers. To design an efficient marketing plan, the department needs to receive customers feedback at regular intervals which helps them to analyse the changing and current situations and require coordination with finance departmentwhich includes major financial dimensions. Cost incurred and profit units are expressed in monetary terms and budgets needed to implement strategies are all important components of marketing planning. Major marketing decisions are dependent upon and should be viewed as investment decisions. The linkage between marketing and finance departments is not only limited to the use of financial inputs but also involves capital requirements, cash flow analysis, credit and other financial policies required marketing input. The link betweenmarketing and production departmentof ALDI is a two-way process. Production capabilities determine the actions of the marketing department because ultimately the marketing department promote the products which are produced by the production department of the organization. Operations include various other activities such as warehousing, packaging and distribution of products.Production is a place where goods and services are generated and prepared. And thus marketers need to sell products and services that are currently in stock or can be made within the time limit by the production department of ALDI. The connection betweenmarketing and human resource departmentis also includes important aspect as the HR department helps to recruit marketing assistants for the company which helps in selling and promoting the products and services offered by ALDI (Slater, Hult, 2018). HR helps the marketing department to assist at interviews and support marketing heads to make effective job offers. HR managers also has been used by the marketing managers of ALDI at the time of training. The association betweenmarketing and research & developmentdepartment also plays a vital role in the functioning of activities within the ALDI. The research and development department should be driven by the marketing concept. Needs of consumers or potential customers should be fundamental to any new research and development in order to fulfil needs and wants of the customers in order 500 to deliver products which provides complete satisfaction to the consumers. The research and development department managers collects the reviews of customers from the marketing department as the marketing managers are fully aware about the current and innovative trends running the market space and followed by the clients. So, they
provide the feedbacks related to desires of customers and then the R&D department work accordingly to meet the expectations of the clients. P3.1 Marketing Mix Marketing mix are the set of actions that an organization uses to promote its brand, product or services in the market space. Marketing mix elements make up the business plan for a company very effective and can give it great success. And if handled in wrong ways might lead to take long time to recover the situation. This process needs a lot of understanding, market research and consultation with experts. ALDI uses a combination of above the line and below the line promotional strategies with a focus on its brand image. Organization focuses on balanced marketing mix to meet the needs and wants of the customers. For company, increase awareness and improve brand recognition, increasing demand, Highlight the superiority of products and services. These activities use as above the line promotional activities however, below the line promotional strategies includes using a range of activities such as social media advertising, targeted email customers, 3rd party endorsements public relations, media relations and corporate social responsibility as well(Pomering, 2017). The customer analysis of Aldi consists of both men and women in the mid and low level income groups. As, the brand is famous for its offering of good quality of products and services with competitive low prices. P3.2 Difference in marketing mix of ALDI and ASDA ElementsALDITESCO ProductOrganization provides goods which are sourced from selected suppliers and are branded as their own to have full control over price and production which is ultimate reason to serve the customers with low price products with high quality. In winters, ALDI provides snow gear and warm TESCO provides wide range of products which includes food products along with financial services. Company also offers free music downloads services as well.
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camping gear, thus modifying its product line as per season and also known as largest retailer of wine in Germany. PriceALDIhasstrongcustomer baseduetohischeapprice strategies and quality of goods that has been offered by the companytotheirconsumers which are not available with its competitors. Tesco also attempts to maintain lower price as possible without reducing the quality of its products. However, company uses a club card system in order to serve discounts to their consumers. This is the price promotional strategy of the company. The major difference among both the companies is that Tesco is not providing self branded products to their customers. PlaceALDI group has more than 18000 stores in around 18 countries and approximately opens its new store every week in Britain. Company procures all the products in bulk and then store them at local warehouses along with the surety of quality of products. Organization keeps its store layout very simple to have minimum costs for the customers. ALDI ensures Tesco is headquartered in chestnut, England. Company offers both the channels to distribute its products and services with the help of online as well as offline. Company focuses more on online channels and make use of small offline stores for easier accessibility. Thus, company is not in favour to set up more stores or outlets in physical format in the market space for
minimum waste disposal while transportation of goods and services. Company also has online presence which allows customers to check products online as well. the consumers. PromotionALDI claims its promotional activitiestobecostsaving strategyandaccordingto them,companyinvests negligibleamountfor promotion and even does not have a marketing department in Germany. Company offers some'Superbuyer'offers whichare only availabletill stock lasts and changes every week. Organization offers such coupons over to customers in storesorreachesthemvia emailornewspaper.ALDI initiatesnumberofPR activities along with projects concerningcorporatesocial responsibilities. TESCO provides lot of exclusive offers to its customers. Company provides offers like 'buy one get one offers' 50% discount, etc. Additionally, company uses club card services for discounts. TESCO is able to provide such kind of discounts because the company focuses more on online services rather than offline stores which helps to reduce the investment of the company. PeopleALDIputstorelayoutina very thoughtful manner where everything divided into proper sections which helps to assist customers in product selection Approximately, 420,000 people work in Tesco. Company has great number of customer assistants who plays a vital role in the success of
in efficient manner along with lowerneedofemployees required on every floor. ALDI pays its employees higher than TESCO and provide on the job training to their employees as well. the organization. Tesco also invests in job training and developments programs but many analysts argue that company fails to motivate its young employees or workers (Thabit, Raewf, 2018). ProcessCompany's store layout makes product finding very easy and thus requires less number of employees because the customers are able to select the products on their own. Company keeps limited number of high quality of products with nominally priced brands to prevent customers to getting confused. The stores include larger barcodes for quick identification and longer conveyor belt for fast billing. Tesco also focuses on processing customers order such as in offline stores customers pick up their products and go to customer assistants for billing the products.The facility of self- service machines are also available for consumers to make the payment system easy and effective. Physical EvidenceALDI is known worldwide for its simplest business processes, standardization and global pricing. Approximately, 85% of products in their stores are from home brand. Company provides 30% cheaper products than their competitors. It is the one and Tesco focuses on easy reachability of stores as their stores are easy to navigate with all products well categorized which helps the customers to find their products. The website of Tesco is also attractive and very easy to operate.
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only store which maintains the same price throughout the world. P4 Strategic Marketing plan The marketing help to implement the strategies that manager has made to achieve its end goal. The marketing plan involves a complete view of marketing department of Aldi and its advertisementgoals.AsinthecontemporarysituationofCOVID-19andBrexitvarious measures has been taken by the organization in order to sustain their image in the competitive environment(Hollensen,2019).Strategicmarketingplanningincludessettinggoalsand objectives, analysing internal and external factors, product planning, its implementation and tracking of progress occurred. Business Plan Advantages Determines demand for product Identify needs and wants of customers Identifies new product areas Identifies potential customers Disadvantages Identifies weaknesses in business skill Creates unrealistic financial projects Can lead to faulty marketing decisions Identifies weaknesses in overall business plan SWOT Analysis Strengths Strong distribution network Reliable suppliers Good returns on capital expenditures Strong brand portfolio Superb performance in new market Weaknesses The profitability ratio and net contribution % of Aldi are below the industry average. Financial planning not done properly. Limited success outside core business. High attrition rate in workforce. Need more investment in new technologies OpportunitiesThreats
Lower inflation rate Opening up of new market because of government agreement New technologies provides opportunity to the company Government green drive Economic increase in customers spendings Rising pay level and increased price of goods might create pressure on company. New technologies developed by competitors Intense competition Liability laws in different countries New environment regulations after Brexit Porters five force model Competitive rivalry (High):The competition in the retail industry is relatively high as Woolworth, Coles and Walmart are some major competitors of Aldi. Threat of new entrants (Medium):The requirement of large establishment and capital investment acts as entry barrier in this industry. Bargaining power of suppliers (Low):Suppliers are always looked for retailers with the largest orders and are more than happy to provide on discounts. Therefore, suppliers are in no position to influence the market prices of products or force them to sell on higher price. Bargaining power of buyers (High):The retail store industry operates and revolves around selling goods at the minimum cost as much they can. This gives great bargaining power to buyers. Threat of substitutes (High):All the retailers and giant supermarkets also sell the exact same products which leads towards the threat of substitute as a higher threat(Gürel, Tat, 2017). PEST analysis of ALDI ALDI pest analysis examines the different external factors which includes political, economical, social and technological which impacts the business of the organization which highlights the external scenarios which impacts the brand image(Alava, Mu, 2018).
Political factors:Any conflicts between the countries would impact the sustainability of the company as ALDI is a supermarket chain with stores around 20 countries. After Brexit the prices of fresh goods arises and also increases the scope of selling increased pricedgoodsatdiscountswillforcecustomerstoshiftfromthecompetitorsto discounters like ALDI which more or less give advantage to the company. However, the organization faces threat from weakening the value of pound and due to which a price war going on between the supermarkets in the UK which had become a major reason of the drop in the profit margins of the company.Economical factor:After Brexit, increased supermarket discounting has led to reduce the price of the goods which has made it more difficult for the Australian reserve bank to cope up desperately from the situation of inflation. Due to increased demand of ALDI, various competitors like Morrisons has to close their stores while ASDA and Sansberry announced there merger.Social factor:Currently, ALDI is among the highest paying supermarket in the UK which provides higher wages to their employees. Higher wages automatically increase the better standard of living within the society. The company is able to provide proper health facilities and food arrangements to the society. The organization believes in giving their customers a feeling of complete satisfaction and pleasurable experiences. Company believes in providing goods at the lowest price and not giving emphasize on ambiance of the stores. Technological factor:Being a supermarket chain, ALDI needs to be updated in terms of technology in order to enhance customer services. Customers nowadays require fast services rather than standing in queues outside the stores. So, in order to fulfil the current needs and demands of the society, the organization approach their clients with the help of technology in terms of approaching them with the help of social media platforms. The organization provides various payment services to ease the efforts of the customers while purchasing the items from ALDI whether online or offline(Sudari, Tham, 2019). Objectives Achieve 10% increased organic food revenue contribution within two years.
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Acquire 50,000 new organic food lovers as customers this financial year at an average cost per acquisition of£30 with an average profitability of £5. Increase the average order value of organic food item sales to £50 per customer. Increase active customers purchasing of organic items at least once a quarter to 200,000 in a marketplace. Segmentation, Targeting and Positioning With its effective practices and competitive prices, company has targeted the middle income group customers worldwide and position itself as the most economical retail outlet which offers products at 30% cheaper price than its competitors for organic food products as well with its no frills strategy and effective discount options targeting both men and women equally(Camilleri, 2018). Tactics Marketing mix of ALDIProduct:ALDI introduces new organic food items into their business activities because in the current pandemic situation the health awareness among customers has been increased drastically. So, after taking into consideration the health point of view, company wants to opt for new organic range into there offered products.Price:ALDI uses unit pricing as well as competitive pricing strategy so that customers easily compare the prices of products to encompass the benefit of it. In organic food products also, company will use competitive pricing strategy in order to sustain their market position(Prentice, Wang, 2019).Place:ALDI has more than 8000 stores in around 18 countries. So, the organic food range will be available at all the stores of the organization so that customers can easily able to purchase the products. Apart from offline stores, the products will be available at online sites as well to make it convenient for customers to purchase items in such pandemic situation. Promotion:In order to promote organic food items the company will follow certain measures in order to aware the customers about the advantages of the usage of such items
through various modes of advertising such as social media, digital marketing, traditional marketing, etc. Budget ExpensesCost in£ Raw material3000 Staff1500 Training and development of staff300 Transportation200 Advertising1500 Marketing and sales1500 Public relations600 Venue1000 Miscellaneous400 Total£10,000 Action The manager of ALDI distributes the work in efficient way i.e. according to the skills and talents of individual employee to make this plan successful in every term. As company wants to introduce organic food items due to increased awareness of health among customers specially in the present Covid scenario. For such kind of introduction of new range of food items the company have to hire highly skilled and knowledgable candidates who have proper knowledge of organic food items along with its usage and advantages in the life of consumers(Rana, Paul, 2020). Due to which the company is able to educate the customers who are not that much aware about the organic products. So, with the effective actions and measures taken by the firm, the managers will able to run the business plan effectively. Control
On the basis of various information technologies the managers of ALDI tries their maximum to evaluate the performances of the employees that whether the planning is running towards the correct direction which will achieve goals and objectives of the marketing plan or not. And according to that corrective measures has been taken by the managers and necessary changes has been done by them if required(Wang, Kajungiro, 2019). CONCLUSION From the above report it has been concluded that marketing plays a vital role in development and future enhancement of the organization. In this report it has been analysed the evaluation of elements of marketing which are influenced by covid situation. This report describes the marketing plan of ALDI in order to introduce new organic food items in their retail stores with effective marketing strategies. Description of marketing mix differentiation also taken to be considered in the above study which helps the organization to evaluate their measures whether they are effective in this competitive world or require some necessary improvements.
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