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Unit 20 Employee Relations

   

Added on  2020-12-10

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Leadership Management
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Unit 20 Employee Relations
Unit 20 Employee Relations_1

Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY ..................................................................................................................................1Activity 1.........................................................................................................................................1Mechanism to cover the employment relationship and provide suitable solutions for thefundamental of employment laws...............................................................................................1Activity 2.........................................................................................................................................3Evaluate psychological contract and support employees work life balance with various rights,duties and obligations of employment relationship....................................................................3Appropriate advices related to rights, duties and obligations related to employmentrelationship..................................................................................................................................4Activity 3.........................................................................................................................................6Stakeholder engagement and contribution to have positive employment relationships withinM&S............................................................................................................................................6Activity 4.........................................................................................................................................7How positive and negative employee relationship can infect conflict avoidance and resolutionwithin M&S.................................................................................................................................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
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INTRODUCTIONMaintaining an effective relationship with the employees is an important part within anorganisation. A good employee relationship is an effectiveness of the interactions andcommunication that persist between various employees at the work place. An effective employeerelationship will assist an organisation to have a good rise in the capabilities and effectiveness ofthe organisation. Thus, will include the proper assessment of business activities and operationsthat is undertaken within the firm. The present report is been presented in context of Marks andSpencer (M&S). It is a UK based retail enterprise that operates on global level.The report will lay an emphasis on the employment legislations and relationships with thefundamental employment law. Also, different legal rights and duties at workplace withemployment relationship is been presented. Other than this, stakeholder analysis and bothpositive and negative impact of employment relationship is being presented with reference tovarious stakeholders within firm.MAIN BODY Activity 1Mechanism to cover the employment relationship and provide suitable solutions for thefundamental of employment lawsThe employee relationship is an approach to engage the workforce and carrying out ofvarious business operations that are been carried out within the firm. The employee engagementoperations which are taken within the firm will help in proper assessment of the operationalrequirements of the firm and thus, will lead the organization to have a good productivity and thuswill lead the suitable gaining of a market share that will improve the overall performance of theorganisation (Teoh and et.al., 2016). The employee relationship will help the organisation toimprove the services and productivity of the firm. It will also develop a positive workenvironment within M&S. Besides this, for the employee's it will pave a path of theirdevelopment and will improve their personal and professional skill sets within the firm. There are various types of employment relationship basically classified as vertical and horizontalrelationship within the enterprise. Different measures or steps are followed within theorganisation that will help in suitable placing of employee relationship within the M&S. Some suitable measures of employee engagement that are been carried within theselected retail enterprise organisation are: 1
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Setting and communicating objectives: This is a very important aspect of setting up ofoperations that are taken within the organisation. The major advantage of communicatingthe objectives or goals are that it will improve the overall operations and thus will leadthe firm to improve the quality of services and action plans. It will help in developing abetter understanding of employees with the management of M&S to have a goodrelationship.Developing interpersonal skills: This is also an important attribute that is required to becarried out by management in order to improve the interaction with the employees andthe other staff members that will help in suitable maintaining of employee engagementwithin the firm.Conflicts management: As the employees will be working within the organisation, theyare susceptible to have differences and conflicts with each other. Hence, in this case,management of M&S will look after the rectification of the different sort of conflicts thattakes place within the firm, in order to pertains their productivity and revenues (Wangand et.al., 2015).This approach will help in setting up of communication and relationshipamong the peers and will help to improve the productivity of the firm by reducing andremoving indifference's.Training and development: the HR management of the firm will look after the properassessment of the operational needs and following different attributes in order to facilitatethe growth of skill sets and operations of the individual. The management will look afterthese approaches to improve the employee's efficiency to carry out their operationseffectively. It will help in improving employee relationship by increasing the skill set ofemployees at M&S and will lead the organisation to have a good team building andbonding among employee's.Besides this, the organisation will look after the different employment laws and theirfundamentals that will assist the organisation to manage their performance in much effectiveway. Some major legal obligations that are taken within the enterprise are: Equality Act, 2010: An organisation will look after this measure in order to carry out theoperations and thus will lead the firm to improve their performance. It will guide M&S toprovide suitable training and resolve any sort of conflicts or indifference's at theworkplace. 2
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