Importance of Employee Relations in an Organisation

Unit – 20
Employee relations

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Explain the importance of employee relations in relation with a specific organisation.........3
Explain different fundamentals of employment law that apply to specific organisational
examples.................................................................................................................................4
Provide some suggestions of organisations can work towards improving employee relations . 5
Explain various types of rights, duties and obligations an employer & employee in a
workplace...............................................................................................................................6
Determine some appropriate advices related to duties, rights and obligations of employment
relationship.............................................................................................................................7
Evaluate the psychological contract & support for employee work life balance in context to
rights, duties and obligations of the employment relationship...............................................9
Explore various mechanisms for intention of managing employment relationship & then
further make justified solutions..............................................................................................9
PART 2..........................................................................................................................................10
TASK 3..........................................................................................................................................10
Conduct a stakeholder analysis ..........................................................................................10
Analyse how stakeholder engagement & its contribution in development of positive
employment relationships.....................................................................................................11
TASK 4..........................................................................................................................................11
Analyse the impact of both positive and negative employee relations on different stakeholders
..............................................................................................................................................11
Evaluate the positive & negative impact of employee relationships can posses a impact on the
level of conflict avoidance & resolution..............................................................................13
Examine stakeholder perspectives & interests in the broader business environment for
development of positive relationships between employer & employee...............................13
CONCLUSION..............................................................................................................................14
REFERNCES.................................................................................................................................15
INTRODUCTION

Employee and employer relationship is one of most important concepts that are related to
management of every organisation. There are some different aspects that are part of this process
of managing employee relationship. Present report is base on discussion of importance of
employee relations. Marks and Spencer is a British retail brand that is having headquarters in
London. They are having specialisation in home products, clothing and food products. It is a
retail brand There has to be discussion of employment relations in the context of selected
organisation (Caldwell, Band Caldwell, 2016). It as founded in the year 1884 by Thomas
Spencer and Michael marks, they are having 959 stores presently in different parts of world that
consist of 615 stores specifically located in UK. Further there is explanation of different duties,
rights at workplace. There are advices related to duties and obligations of employment
relationship. Role of different stakeholders is analysed & the positive and negative impact of
employee relations on different types of stakeholders is being discussed.
TASK 1
Explain the importance of employee relations in relation with a specific organisation
Organisations that posses positive and good employee relations enjoy many benefits such
as they are able to engage easily, motivate, retain their employees and understand them in a
better way. There are some of the benefits of managing good employee relations in M&S as
mentioned below:
Employee Engagement: Employee relations are playing a very crucial role in increasing the level
of employee engagement (Chitra, and Shanthi, 2019). It helps in having a review about
changing employee expectations, encouraging open level of communications, encouraging level
of discussions & sharing of views.
Employee satisfaction: Employee engagement is related to employee satisfaction. So high level
of employee engagement helps in increasing the level of employee satisfaction in a organisation
as there is long term retaining of employees.
Less number of conflicts: If a organisation is having a positive working environment then there
are situations of less conflict. Employees are willing to understand the perspective of employer
in case of any new change that is bought up by the organisation. Managers in M&S are willing to
maintain effective relations so that they are able to understand their employees in a more better
manner.

Enhancement of productivity: When there are positive employee relations then it will help in
improvement of overall efficiency & earning of higher profits. In M&S there is more focus on
reducing overall rate of absenteeism. It will help in motivation of employees to enhance their
level of contribution towards organisation.
Increasing employee loyalty: It is very important for a organisation to work towards
development of employee relations so that there can be proper communication between employer
and employee. It helps in development of a sense of belongingness for employees. In M&S there
is also retaining of employees for a longer time period.
Explain different fundamentals of employment law that apply to specific organisational
examples.
There are three major sources of employment law of UK that is the common law,
European law and the statue.
Common law: All employees of UK are working under a employment contact with their
employer. It forms the basis of employee/employer relationship (Hemalatha and Keerthi, 2019).
Contact of employment is made in writing. There are some mandatory employment protection
rights that are applying to every organisation.
Statue: Since 1970 there is a very high growth that can be seen in way there has been
growth in employment protection legislation that is supplement to rules of common law. There
are certain statues of employment law such as Equal pay Act 1970, Sex discrimination act 1975,
Disability discrimination Act 1995, Employment rights act 1996, Data protection act 1998,
Human rights act 1998. national minimum wages act 1998, employment relations act 2004 that
have to be complied by all organisations. This legislation si supported by affect of employment
relationships & in M&S it is related to having a direct legal impact. There is referring to
employment tribunals in cases of any dispute that takes place because of such laws.
European law: In UK there is implementation of EC obligations that help individuals in
relying on treaty in EC courts. EC legislation is applied for purpose of prevention of
discrimination, equal pay and employee rights on different business transfers. European court of
justice is related to interpreting the European legislation so that judgement is consider when there
are questions of interpreting the obligation that have been derived from European derivatives.
Health & safety: Health and safety act 1974, is a parliament act that defines the
fundamental structure & authority of workplace health, safety & welfare practices in UK. This