Unit 21 - Strategic Human Resource Management

Unit 21 - Strategic Human
Resource Management

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
Current trends and developments that impact on organisation’s HR strategy.............................3
External and internal factors influence HR strategy and practice................................................5
LO2..................................................................................................................................................7
P3 Theories and concepts related to growth and development of strategic HRM.......................7
LO3..................................................................................................................................................8
P4 Change management models support HR strategies.............................................................8
LO3................................................................................................................................................10
P5 Method to monitor and measure HR outcomes....................................................................10
P6 HR management and development support sustainability of employees performance and
growth........................................................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION
Human resource management is responsible for planning, recruitment and selection of
appropriate candidate within firm for achievement of organisational objectives. Human resource
manager also organise raining and development programs on regular basis to enhances their
performance and productivity. Thus, strategic Human Resource Manager is responsible for
coordinate goals of different department and company goals. It also monitors, supervise and
ensures that objectives of company are aligned with its mission, vision and values. This report is
about Marks and Spencer that is retailer company which operates its business's across various
nation which was founded by Michael Marks and Thomas Spencer in 1884 in Leeds. This report
covers currents trends and development and various internal and external factors that influence
organisation's HR strategy. Various theories, models and concepts have been explained that are
used for growth and development of strategic HR manager. It also included various measure and
method to evaluates performance of HR manager of Marks and Spencer. At last, it explains
about effective HR management and development supports performance and growth of
employees in order to meet predetermined objectives of company.
LO1
Current trends and developments that impact on organisation’s HR strategy
Due to digitization and globalization HR manager needs various update technology and
digital app in order to connect with people. It helps in building close relationship with employees
by continuous monitoring and supervising activities of individual in the organization for
achievement of desired goals (Trinquart and et.al., 2016). Thus, various currents trends such as
digitization impact on Human resource strategies to motivate and influences employees to work
effectively for common objectives of firm are as follows:
Employees experience: Now a days HR are more concerned about enhancing the performance of
employees by continuous monitoring and supervising activities of person. Therefore HR manger
need various feedback tool, effective and advance communication tools in order to know about
grievance, problem and work performance of employees within firms. It helps HR manager of
Marks and Spencer in forming various strategies for influencing employees to work effectively
for growth and success of company in the industry. HR manager of M&S can also used advance
technology in order to identify various requirement for better working environment so that
employees can improve their performance.

Advanced People analytic: There are various innovation and update tool in order to analysis and
evaluates performance of employees such as SAP success factor. Cornerstone and Oracle.
Various updation in technology helps in enhancing employees performance and productivity by
using collected data to analysis various ways that can motivate individual to work hard for
growth of company (Grace and et.al., 2017). Some tools have advances features that helps in
employee retention predictors thus reducing burden of HR of M&S to form various strategies in
order to motivate employees to work hard.
Learning management system: It is another recent trend that impact on HR strategies making
such as learning skill and abilities of employees. Despite high knowledge and experience of
employees learning skill are also important part in decision-making of HR as if the employees
have learning ability they can easily adapt to various changes of environment. Therefore,
learning management system helps in tracking learning abilities of employees and help HR
manager of M&S in framing various policies and strategies to enhance ability of employees to
learn things quickly and easily without much resistance.
Digitization rewards and recognition: One of the most fast growing trends in increasing
digitization rewards and recognition of employees that helps in triggering more performance of
employees within organization. Motivating employees through social media is one of the biggest
factor that influenced individual to make some more extra effort in order for achievement of
company goals. Therefore, HR manager of firm by using social media to recognize its efforts is
able to meets the needs of employees and motivate other people in the organization to work hard
so that they can be recognition in same manner.
Bio-metric system: It is another most trending method that helps HR manager of company to
easily collect data related to attendance of large number of employees working in organization.
Chance of fraud reduce by using biological markers to identify employees through their finger
prints thus it helps in reducing cost and efforts of HR manager of Marks and Spencer (Jagan,
Park and Papathanassoglou, 2019). It helps in maintaining proper and accurate data of
information about number of employees present on an particular day within firm.
Target recruitment: Another method that impact on practice of HR manager is the way the
recruit and select employees within firm. M&S manager use social media and cognitive
technology to recruit and select appropriate candidate for right position in the company. HR can