Responsibilities of non direct care workers

Support work in
social care

P1.Responsibilities of non direct care
workers
There are various job profiles of non direct workers. According to their position, different carer
has different roles and responsibilities towards social care. These care workers and their
responsibilities are as follows:
Managers: The role of a manger is to manage and handle all situations and problems at care
centers Skills that are needed to be a good manager are etiquette's, confidence, cleaning and
communication skills. Further, they have to ensure that all the care centers are running properly
and smoothly. Managers also need to tackle issues that may occur in staff members and patients.

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Pharmacists: The pharmacists are there in care homes to make sure of hygiene, financial planning
etc. they should possess skills related to food safety, leadership etc. The main requirement of
this position is to know about various medicines, and their dosage. Also, they should handle
problems related to proper medication of care users.
Receptionists: These non direct workers possess skills like good manners, communication,
handling patients and their relatives. They also have to give correct guidance regarding
patients to family members and other relatives. The receptionists must have knowledge of
primary treatment so that care users can be treated as soon as possible. Furthermore, they are
required to have sufficient knowledge of operating computer and data base of patients so that
exact information can be given about service users.