Unit 3 - Human Resource Management

This document discusses the purpose and functions of human resource management (HRM), strengths and weaknesses of selection and recruitment approaches, benefits and effectiveness of HRM practices, importance of employee relations in decision-making, and key elements of employer legislation. It focuses on the case of Tesco, a retail venture in the UK.

UNIT 3 - HUMAN
RESOURCE
MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
LO1..................................................................................................................................................3
P1 Purpose and functions of human resource management (HRM)............................................3
P2 Strengths and weaknesses of various approaches to selection and recruitment.....................5
LO2..................................................................................................................................................6
P3 Benefit of HRM practices.......................................................................................................6
P4 Effectiveness of human resource management practices.......................................................7
LO3..................................................................................................................................................9
P5 Importance of employee relations in decision-making...........................................................9
P6 Key elements of employer legislation..................................................................................10
LO4................................................................................................................................................11
P7 Application of HRM practices..............................................................................................11
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Human resource management (HRM) is one of the key tasks or function to an
organization right now, and there is no organization or company can grow its business in market
place without considering this function. This is the main reason that, upper management within
most businesses takes different appropriate steps towards highly improving their function of
human resource management (Moore, 2017). Mainly HRM contributes in gaining an effective
workforce, in which when a business has an effective workforce, then it can simply gain very
higher competitive advantage in market place. This report discusses HRM function of Tesco.
The Tesco is highly reputed retail venture of the United Kingdom which currently operates in
over 13 countries. This report discusses different purposes of the human resource management
functions. There are strengths and weaknesses of approaches to recruitment and selection also
has been discussed in this report. There is contribution of HRM practices in high profit also has
been discussed in this report with importance employee relations and employment legislation.
MAIN BODY
LO1
P1 Purpose and functions of human resource management (HRM)
HRM always has many purposes and functions in an Organization, and there is no business
can run its venture in marker place without involving various functions and purpose of HRM in
its business plan. In this situation, upper management of Tesco also need to consider HRM’s role
in its daily operations. Currently this retail Organization has thousands of employees in its large
number of super markets and stores, in which human resource management is the only function
to Tesco for systemically managing these all employees or people within workplace. There are
some prime or major purpose and functions of HRM within Tesco has been discussed below;
Workforce Planning
Workforce planning is the most important and valuable function or purpose of HRM in
the workplace of Tesco, in which the HR manager prepare a specific for providing an effective

workforce to company with many talented and skilled employees (Hofäcker, Braun and Flynn,
2017). Workforce planning is very mandatory task to a business for gaining appropriate people
within workplace for completing various operations of business appropriately. There is no
business can boost its performance as well as productivity in market place without preparing an
effective plan for the workforce. This is the main reason that upper management of Tesco have
to aware about this function and purpose HR department.
Attracting and recruiting
This is another major function or purpose of human resource management, in which HR
department of company takes steps towards attracting and recruiting different new people as
employees within workplace. For attracting people or candidates, firstly it publishes an
advertisement to aware people within market about there is post or posts vacant in Tesco with
required qualification and eligibility. Then, after attracting people, the HR department has started
its practice of recruiting, in which this is the main practice where HR department fulfils the
needs of Tesco about new recruitment. Basically, attracting and recruiting functions of
department enables to business for gaining various talented and skilled employees within daily
operations.
Performance management
In this dynamic and modern world, there is no business can achieve better outcomes in
marketplace without managing performance of their employees in proper manner. In this
situation, performance management is also one of major functions of HRM within Tesco, and
due to this function, upper management of company is now able gain an effective workforce in
own workplace (Moore and Mahadevan, 2020). Basically, HR department has used KPI (key
performance indicator) tool within its daily operations for ensuring whose employees are
performing very well in workplace or who’s employees has not an effective performance. Then,
it takes steps towards providing proper training and development sessions to those employees
who have poor performance for the purpose of developing their performance
These all are major functions and purpose of HRM within Tesco, and these have enabled
to company for gaining huge competitive advantage within the UK’s retail market. When it takes

steps towards providing training and development sessions to employees, then it can be able
improve their levels skills, knowledge and competences as well.
P2 Strengths and weaknesses of various approaches to selection and recruitment
There are approaches to selection and recruitment has many strengths and weaknesses, in
which there are major strengths and weaknesses of both hiring processes has been discussed
below. Basically, there are international and external two key approaches to selection and
recruitment.
Internal Recruitment
Internal recruitment is basically a method of Tesco’s HR department which it has used
for the purpose of hiring people from the internal environment of the business (Bühlmann,
Davoine and Ravasi, 2018). For example; company can hire existing employees for fulfilling
their any vacant post.
Strengths: This approach enables to HR department for saving lots of precious time and
resources of Tesco. On the other side, when company use internal employee, then these
employees will no require basic training sessions.
Weaknesses: By using this method or approach to recruitment and selection, the company cannot
raise employment opportunities. This approach not enables business for hiring new talent in
workplace.
External Recruitment
This is another major approach to recruitment and selection, in which upper management of
company have to take advantages from this approach as well. The concept of external
recruitment mainly helps to Tesco for hiring people from external business environment.
Strengths: This approach helps company for hiring new talented and skilled employees within
own workplace (SOCIAL, 2019). By using this method, company will be able to generate new
employment opportunities as well.

Weaknesses: External approach is very costly, because HR department will require running
advertisements for attracting new people towards ow brand as employees.
LO2
P3 Benefit of HRM practices
There are a lot of human resource management practices which help the organization in
betterment for both employee and for the employer as well. Here are some benefits of human
resource management practices are as follows:
• Recruitment and training
Recruitment and training are one of the practices of human resource management, It is one of the
most important part for the organizations and Tesco always focus in providing the best
recruitment and training programs in the organization. it helped for both employee and employer
as the better the recruitment and training process is being done the better the performance and the
results get by the organizations which can help the organization in achieving the business
objectives and goals (Mondy and Martocchio, 2016).
• Performance management strategy
Performance management strategies are a process of making strategies to improve the
performance and maintain the performance of the employee and employer who are working for
Tesco. It is one of the important practices of human resource management and the organization
focus in maintaining the performance by providing different training and development programs
so that they can improve the performance of this employees who are working for the
Organizations and help the innovations in achieving all the business objectives and goals.
• Building relationship
Human resource management works in building the relationship between employee and
employer so that the organization’s culture can develop in a positive way and both the employer
and employers perform better and help the Organizations for the end results. It is very important
for the Organizations and Tesco always focus in providing the best relationship building process
in the organization so that the working culture can develop and make a motivational way of
working with better relationships.

• Conflict management
Human resource management practices includes the process of maintaining the conflicts in the
organization and it is very important for the organizations to maintain all the conflicts and make
a working environment so that the employee and employers can communicate better and heaven
the healthiest relationship to eliminate the chances of dispute due to disagreement and depending
on various circumstances while working for the Tesco (Nankervis and et.al., 2019).
• Improving employee turnover
sometimes human resource management focus in the Department of employee turnover so that
when an employee turnover should be maintained, if the employee turnover gets high it can be
badly affected to the overall efficiency and hurt the reputation of the organizations. Human
resource management always focused in improving the employee turnover for the betterment of
the Organizations and Tesco have a different team of human resource management who focus on
the improving employee turnover.
P4 Effectiveness of human resource management practices
• Effective human resource planning
To have a good effectiveness in the organizations for better results it is very important for the
organizations to maintain human resource planning. The human resource management needs to
plan all the process of human resource so that they can find better employees and have a good
performance in the organizations which help Tesco in increasing the profitability and
productivity. human resource management practices are very important for the organizations to
improve the performance of overall business (John and Taylor, 2016).
• Effective staffing and recruiting
Human resource management practices include the process of staffing and recruiting. it is very
important for the human resource team to have the best recruitment and selection process in the
organization so that the employees perform better for the job they are offered. Tesco focus a lot

in this human resource management practices so that they can have the best stuffing in the
organizations which help in better performance and high-quality services from the employee side
which help in providing better quality services to the customers.
• Training and development
training and development is very important to improve the profitability and productivity of the
organization and human resource management focus in providing the best training and
development programs to their employees. Tesco have a different team to improve the training
and document programs which helps the organizations in improving the performance of overall
business and it also help the organization in reaching the maximum number of profit and
productivity.
• Effective compensation
Employee compensation the first 2 the process in which the Organizations provide compensation
and the recognition to the individuals and team performance who are performing very hard for
the organization and helping the organization in achieving the business objectives and goals. It is
very important for the organizations to maintain the best compensation program for those
employees who are working hard to make Tesco reaches the top of the retail industries.
• Employee satisfaction
Employee satisfaction is very important and Tesco acknowledge every employee who is working
for the organization so that the organizations get developed into better performance which help
the organization in achieving business objectives and goals. It is one of the most important part
to make the employee satisfactions so that they can improve their performance and can rely on
the organization for the services they are providing.
• Employee and Labour Relations
Employee and Labour Relations are very important while working in such a wide industry. The
human resource management focus in providing the best employer and Labour Relations so that
the world can done any smooth manner and no conflicts rises. It helped the organization in better

performance by the employees in the laborers and increase the productivities which helped
organizations in Tesco to improve the objectives and goals (Shamim and et.al., 2016).
LO3
P5 Importance of employee relations in decision-making
it is very important to have the best relations with the employees and it helped the human
resource management in taking the decisions. Here are some benefits of employee relations in
decision-making:
• Benefit in team decision-making
It is very important for the organizations to have good employee relations in the organizations
and human resource management while taking the decision-making it is very important for them
to understand the situations better. Employee relation is important so that they can tell about
what issues and where the organization is lacking and how it can be resolved. it can In the team
decision-making as while working in the team it is very important to have the good employee
relations so that the task can be achieved in a better way.
• Increase productivity
Employee relations help in increasing the productivity of the organization and Tesco always
focus in providing the best employee relations with their employees so that they can have a better
performance in the organization and help the organization in achieving the productivity which is
required to the organizations to achieve the business goals (Yong and et.al., 2019).
• Increased loyalty among employees
Employee relations increase the loyalty among the employees and it is very important for the
organizations to focus on this process so that they can have a better relation in the organizations
while working. Tesco focus in providing the best employee relations so that the loyalty among
the employees increased, and they perform better and help the organizations in doing all the
work which is assigned to them.
• Motivate employees

Employer relation process is very important and it requires employee motivations so that the
employer get motivated and the human resource management needs to take decisions and make
strategies accordingly so that the employees who are working for the organization individually
and in teams gets motivated to work hard.
P6 Key elements of employer legislation
It is very important for the Organizations to maintain all the employee legislation; the human
resource management of Tesco take all the necessary requirements to fulfil the employment
legislations as it can impact huge in the overall business of Tesco. Here are some employment
legislation which are important for the organization are as follows:
• Equality Act 2010
Equality Act 2010 is made to provide the equality and increase the equality in the corporate so
that none of the employee feel that they are not equal in the organization and this act help them
in getting motivation .
Every organization needs to follow this process and it is very important for the human resource
management while taking the decisions that they need to be equal for all the employees and the
opportunities for the employment should be equal for every person who wants to work for the
organization and help the organization in achieving all business goal. Tesco focus on providing
equality in the organization so that they can work smoothly and no legislation acts can affect the
business of the organizations.
• Health and safety Act, 2015
Health and safety Act refer to the act made by the government which the organization need to
follow so that they can provide the basic health and safety to the employee working for the
organization. It allows and provide the safety and health facility for the employee working and
its important for the management to follow.
Employees work hard for the organizations and it is duty of Tesco to provide all the necessary
safety and securities to the employees who are working for the organizations. the human

resource management our focus while taking the decisions and it is very important to provide
safety and security to every single employee who is working for the Organizations. they need to
provide a proper job letters and all the necessary paperwork to the implying so that they feel
secured towards the job. as well as the organization needs to provide necessary equipment to the
employees so that they can feel safe while doing the work.
• Working conditions
It is important to maintain the working condition of the Organizations for the employees who are
working for the Organizations in achieving all the business objectives and goals. It is one of the
most important part of human resource management to provide a working condition to the
employees so that they can feel comfort able and work hard for the organizations and stay
focused in doing the work.
 The Minimum Wages Act, 1948
The minimum wags act 1948 is the act made to provide basic wages to every person so that
they can deal with their basic needs and can live properly. It is made by the government
that the inequality in the workplace can be eliminated and the minimum amount of wages
is to be provided.
The wages and remunerations should be according to the government rules and regulations. The
original regulation should be including a minimum wage which can help the employees to get
the basic needs. there are few acts which are made by the government and returns to the wages
(Markoulli and et.al., 2017). It is important for the organizations to provide a minimum wage to
the employees who is working hard for the organizations and it is the responsibilities of Tesco to
provide a minimum wage so that the employee can fulfil his basic needs and other needs.
LO4
P7 Application of HRM practices
JOB ADVERTISEMENT

JOB ADVERTISEMENT
Job role: Information Technology (IT) manager
Salary and location: CTC of £7700 PM (per month). Job place is Tesco’s headquarter,
England, UK.
The introduction: Tesco is looking for a high skilled IT manager who can handle all the
function of the organization in the best way & manage all the organization IT requirement.
The objectives: The reasoned the company is hiring an IT manager is because the
organization want to increase their business in wider market and it is important to have the best
IT person for the desired role, to improve interaction values with customers etc (Kianto, Sáenz
and Aramburu, 2017).
Responsibilities: The accountability of IT executive in Tesco is to enable Organization for
achieving huge victory in market by using adopting and applying different new, latest and
modern technologies.
- Tesco
Interview Question
 Tell me about the time or situation where you Demonstrated leadership Skills?
 Tell me about the time you Failed?
 Why was there a gap in your Employment?
 Tell us about the challenges and conflicts you faced at work. How will you handle it?
OFFER LETTER
OFFER LETTER
Organization Name: Tesco
Address: Headquarter of Tesco, England, United Kingdom.
Recipient Name: Parakram Singh Jhala
Address/Mail Id: [e-mail]

Dear Parakram,
Congratulation Mr, Parakaram we are glad to inform you that you have been selected for the
job position you have applied. You have been selected by the HR and the Manager team.
Tesco wants to congratulate you for the job position.
Parakram, HRM of company will be confirmed the date of joining on 10th December
2020. You have to follow various policies of establishment after joining the organization
(Michael, 2019).
Parakram, the organization have entitled you with 92000 euros.
Note: You should have mark-sheet and certificate of passing of your graduation, post-
graduation with two passport size photos and any legal identity card for the check process. The
HR group will proper check your documents relating to education.
Kindly send own information quickly.
Thank You!
Sincerely
HR Team,
- Tesco.
Rationale
The HR practices are done to increase the professional working in the organization, it I important
for the organization and the HR to make sure that all the legal process are being done o that
nothing gets affect the working or can be said in the near future to organization. Offer letter and
job specification are important and the HR of the organization understand that as it provide a
legal proof for the offer the organization are providing and it shows the exact information the
employee need to follow or do. It will help the HR as well as the employee to understand ther
actual information and it is on the employee to accept or reject the offering the HR is providing.
These practices help in increasing work efficiency and the transparency in the organization.

CONCLUSION
The report concludes that it is very important for the human resource management to focus on all
the necessary requirements and decisions to be taken according to the situations. The report
further conclude that the human resource management practices help both employee and
employer and also help the organizations in achieving the business goals. It is important for the
organizations to focus on all the employment legislations to work better and perform better in the
process of working.

REFERENCES
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