Table of Contents INTRODUCTION..........................................................................................................................4 TASK 1............................................................................................................................................4 P1 Purpose & functions of HRM that applicable to the workforce planning & resourcing.......4 P2 Strengths & weaknesses of various approaches to recruitment & selection..........................6 TASK 2............................................................................................................................................9 P3 Benefits of various HRM practices within an organisation for both the employer & employee......................................................................................................................................9 P4 Evaluate the effectiveness of various HRM practices in terms of raising organisational profit & productivity..................................................................................................................11 TASK 3..........................................................................................................................................11 P5 Importance of employee relations in respect to influencing HRM decisions.......................11 P6 Key elements of employment legislation & the impact it has upon HRM decision-making. ....................................................................................................................................................12 TASK 4.........................................................................................................................................13 P7 Illustrate the application of HRM practices in a work-related context, using specific example......................................................................................................................................13 CONCLUSION.............................................................................................................................15 REFERENCES..............................................................................................................................16
INTRODUCTION Every organisation needs an appropriate strategy that can help to maintain the regular operation in an organisation. There are various departments in each and every organisation and every department play an essential role to gain the success but it is analysed that without HR department, all the day to day activities of the organisation affected adversarial. Human resource department is responsible to manage all the activities related to the employees so that they can easily perform in an effective manner. HR department can follow effect practices of human resource management which can help to manage all whole structure of organisation. HR M includemanyactivitiessuchasrecruitment,selection,orientation,training,development, compensation and job analysis of the employees. To analyse the Human resource management functionsandpractices,Debenhamsorganisationisconsidering,whichismostpopular multinational British retailer organisation that established in 1778 and founded by William Debenhams and the headquarter of this organisation situated in Oxford Street, London. There are more than 25000 employees are working and this organisation provide many products related to fashion cloths, accessories, shoes, cosmetics and home and furniture etc. the main aim of this report is to discuss about the purpose and functions of HRM and also identify the strength and weaknesses of the recruitment and selection approach. Moreover, this report will determine the benefits of various HRM practices and key elements of employment legislation. TASK 1 P1 Purpose & functions of HRM that applicable to the workforce planning & resourcing Human resource is important for the development of the organisation and it can help to maintain the manpower related electricity’s. With the help of HRM functions, HR manager can easily balance organisational structure in an appropriate manner. HRM functions are pay a prominent role to accomplish the task within an organisation(Bringezu and Bleischwitz, 2017). Workforce planning is considering as a process that can aid to analyse, forecasting, demand and supply, and also useful in determine the practices related to the talent management and also ensure that HR manager can hire right candidates for the job as per the right skills for the right place at the right time. Debenhams company HR manager mainly concerned about the
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functions of HRM and also consider the purpose of HRM. The description of function and their purpose in context of Debenhams are given below- Managerial FunctionsPlanning –This function contains as a first basic function that can help to plan all the day to day task so that manager of the organisation can plan all the employees and organisational related activities in an effectively(Cole and Kelly, 2016).Organising –This is also considered the main and essential function that can help to maintain all the effective strategies in a right organising way. Manager can adopt various strategies that can help to implementation of all the plans. Controlling –This function can help to monitor and control all the operation in a right manner. HR manager is responsible to control all the operations inside the organisation and also help to monitor each and every employee of all the department. Operative FunctionsProcurement-This function contains various HR practices like job analysis, HR planning,recruitmentandselection,transfer,promotionetc.HRmanagerofthe organisation can consider all these functions so that manager can effectively recruit and select right candidate with the help of HR planning. Manager of theDebenhams also responsible to transfer and promotional activities(De Massis, et. al., 2018).Compensation -This is also most crucial function that can help to analyse the performance of the employees and on the basis of employee’s performance manager can provide them compensation. this function includes many elements like wages and salary, bonus and incentives and payroll. All these elements are essential and help to motivate employees effectively. Development –This function can consider various factors like performance appraisal, training and development and career planning & development etc. with the help of this HRM function, manager of theDebenhams can evaluate the performance of their employees and on the basis of this manager can provide their effective training and development sessions so that all the employees can consider their future planning(Deyo, 2019). Purpose of HRM at Debenhams
There are many specific purpose of the HRM in context ofDebenhams which are discussed below- The prime purpose of HRM is that it can help to manage the each and every task effectively so that all the employees can provide their best support to accomplish the task. The main purpose of HRM is to focus on job design and analysis so that HR manager can hire high talent employees so that they can retain for the long duration. HRM also responsible for recruitment and selection process so that manager can select the right person who are interested for the job. HRM is also focus on the development of the employees so through performance appraisal and performance management, manager can easily evaluate the performance of employees and then provide them various facilities and incentives. P2Strengths & weaknesses of various approaches to recruitment & selection. Human resource department is responsible for to appointment of employees and also prepare an effective strategy so that HR manager can easily maintain the whole process of recruitment and selection(Jermsittiparsert, et. al., 2019).There are various strengths and weakness of recruitment and selection approach that is considered by the Debenhams which are discussed below- Recruitment Approach Recruitment approach can help the organisation to consider and hire those employees who are actually interested for the job role. HR manager can prepare effective application and mention the roles and responsibilities related to the required vacant job role so that interested candidate can apply easily. Recruitment approach are two types like internal and external and the discussion of both internal and external recruitment are given below- Internal Recruitment Internal Recruitment can help to boost the morale of the employees and also help to motivate them. With the help of internal recruitment, HR manager can hire most skilled and talented employees. In context ofDebenhams, transfer and promotion method are useful to refill the vacant job position.
Transfer– This method is responsible to transfer and replace the employees from one place to another place so that those employees who want to do job their native place then they can use this method. This internal recruitment can provide the job satisfaction to the employees(Kanki, 2019). Promotion–This internal recruitment considers the most effective internal recruitment techniques that can help to motivate employees. Promotion method is all about promote the most talented employees in the superior post so that other employees will motivate and perform their job effectively. Strength & Weakness of Internal Recruitment StrengthWeakness Internal recruitment considers as the cost friendly technique that is mainly used by the Debenhams so that organisation can fill the vacant position easily. This type of recruitment ensures the short on-boarding time because existing employees arealreadyfamiliarwiththeworking condition of the organisation(Kim and Hyun, 2017). The main drawback of internal recruitmentisthatitcancreate conflictanddisputeamong employees. Thereislimitedconsideration because,organisationcanprocess only existing employees so that is lack of fresh talent and idea. External Recruitment This recruitment can help to hire fresh talent so that manager can easily develop the organisational image.This type of recruitment can provide opportunity to those employees who really need job. Debenhams HR manager can consider this recruitment approach so that organisation can get potential and interest employees(Madera andet. al., 2017). Employment Agencies –This method come under the external recruitment that can act like a third part and middleman that can provide potential & skilled employees in a short period of time.Debenhams can coordinate with the middleman and pay them commission so that organisation can hire high talented employees.
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Campus Hiring –This is a most adequate method of external recruitment that can help to hire the employees is bulk form so that organisation can recruit large number of employees at a single place.Debenhams also consider campus hiring and appoint lot many fresh and interested candidates. Strength & Weakness of External Recruitment StrengthWeakness Externalrecruitmentcanpoolout various new talent with new skills and ideas. This type of recruitment considers the lessdisputeandconflictsbecause employees are unknown. It is very time taking approach and very expensive. Debenhams manager require to spend more time and efforts then they can recruit high quality employees. Selection Process Selectionistheprominentapproachthatcanhelptochoosetherightandmost appropriate candidate for the job role. With the help of this process, manager of theDebenhams can appoint the right talented candidate for the right job. There are various types of selection process which are discussed below-Online Test-This method contains as the most appropriate and useful process of selection and used by the each and every organisation. Through online test, HR manager can easily determine the skills and potential of candidate than can help to select the employees for the job(Mao and et. al., 2016). Interview –This is also considered the useful method for the selection. This is also known as interpersonal method that can easily help to select those employees who have knowledge and skills of the vacant job position.Debenhams mainly use this selection method to appoint the employees.
Strength & Weakness of Selection StrengthWeakness This method contains direct and face to face interaction with the employees and generalisetherighttalentofthe candidatethroughconsiderthe cognitive aspect. Online test can help to test the basic knowledge and skills and also help to identify the interest of the candidate. Selection process consider as costly and intensive process. This method can enhance the risk of the biasness in selection process. TASK 2 P3Benefits of various HRM practices within an organisation for both the employer & employee Human Resource Management can consider various types of HRM practices that can help to maintain the regular operation in the organisation.Debenhams organisation can use appropriate HRM practices so that company can maintain the all the activities related to the employees and employerHRM Practices are prominent and also provide numerous benefits to the employers and employees both(Matthysen and Harris, 2018). HRM PracticesBenefits to EmployerBenefits to Employee Recruitment and Selection Process Withthehelpofrecruitmentand selection, Debenhams can easily fill the vacantpositionandobtainthehigh levelofproductivityforthe organisation.Aspertheconceptof internalrecruitment,Debenhamscan hire high talent employees and so that This process is equally crucial for the employees because they can easily take advantage of transfer andpromotion.Transferand promotion can be the good source thatcanprovidethejob satisfactiontotheemployees.
theycanretainmoreandexternal recruitment can help to hire the new talentwithnewideas.Managercan select good effective candidate so that they can build strong relation with the customers and employers. DebenhamsHRmanagercan recruitemployeesandalso providethemjobsecurityand flexibility for working. Training and Development Debenhams mainly focus on training process because if all the employees are perfectly trained then they can easily creategoodconnectionwiththe employersandeffectivelysatisfyall queries and doubts of the employers. Withthehelpofdevelopment, employees can improve their skills and knowledge as per the latest trends so thattheycanfullfillallthe expectations of the employer(Scholz, 2016). To give the training is considering the primary responsibility for the manager so that they can help the employees to know about their job role and duties more. Debenhams manager can provide training and developmentsessionstotheir employee’s time to time so that theycaneasilymaintaintheir performance and productivity. CompensationIt is a fact that motivated employees always beneficial for the organisation that’s why Debenhams provide time to time compensation and other benefits to theiremployeessothatbecome motivate and happy and create good engagementwiththeemployersand other customers so that employer also feels comfortable with them and share their problem. Debenhamsprovidemany benefits,incentivesandgood compensation to their employees so that all the employees work effectively.Compensationcan help to boost the productivity and efficiencylevelandalsohelp them to perform their job in a best manner.
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P4Evaluate the effectiveness of various HRM practices in terms of raising organisational profit & productivity It is considered and analysed form the before discussion that HRM practices can help to maintain the all the strategic working of the organisation. There is various purpose to opt HRM Practices like it can help to access the smooth functioning and aid to create the effective organisational structure. Their effectiveness of HRM practices on the organisational profitability is more because it can help to improve the revenue and profit of theDebenhams so that organisation can easily enhance their market growth and also help to expand their market in other locations internationally and nationally. There are various Human resource management practices are adopted by the Debenhams which can help to increase the growth and profitability rateoftheorganisation.Debenhamsuserecruitmentandselectionprocess,trainingand development method and to motivate the employees, organisation also provide them good compensation so that they can easily improve the employees interest toward their work and also motivate them so that all the employees can perform their job effectively and help the organisation to gain more profit as compared to their competitors(Storey, 2016). In respect of organisational productivity, Debenhams also used various human resource management practices such as recruitment and selection, employee’s retention and performance appraisal so that all the employees can easily boost their performance level and their work efficiency can increase and they can easily get the right direction to do their day to day task effectively.Allthesehumanresourcespracticesareusefultoincreasetheefficiencyof employees. It is a fact that highly efficient employees are the key of success and effective and happy employees can give their best contribution in the development of the organisation and also help to increase the productivity of the organisation successfully. TASK 3 P5 Importance of employee relations in respect to influencing HRM decisions Tocreatetheeffectiveemployee’srelationismandatoryfortheeachandevery organisation so that all the employees can feel comfortable to discuss and share their problem with their manager and leader. In order to manage the healthy relationship with the employees in the working environment, manager of theDebenhams need to pay more attention so that every
employee can communicate freely and share their issues with their respective team members and managers. The importance of employee’s relation in context of Debenhams to influence the decision making of HRM are discussed below-Employee Engagement –Employees engagement is considering the main element that can help to make relation strong among employees and managers. Good employee’s engagement can help to directly influence the overall decision making process of the human resource management department. Debenhams manager is responsible to create good employee engagement so that manager can take suggestion to the employees and also value of their ideas and advice(van Zyl, Mathafena and Ras, 2017).Flexible Working hours– To provide flexible working hours to their employees is essential because it can help to reduce the stress level of employees so that they can do their work suitably. Debenhams manager focused about to provide the more flexible and refreshment hours to their employees so that their job satisfaction can increase and a satisfiedemployeesperformveryeffectivelyandsatisfiedemployeeshelpthe organisation to generate new ideas and strategies with can help in HRM decision making.Resolve Conflicts– A good employee relation can help to resolve the conflicts and disputes so that the productivity of the organisation directly improved. Debenhams manager can establish good relation so that they can easily solve employees and there is less chances of conflicts and grievance. Opportunity for Career Development–With the help of strong employee relation, organisation can provide better career development opportunities. Debenhams can focus to create good relation with their employees so that all the employees can easily learn new skills and knowledge that will help in their future development so that employees can easily take any challenges in future and secure their position in the organisation. Debenhams manager need to provide development sessions to their employees so that they can learn new skills and qualities. P6Key elements of employment legislation & the impact it has upon HRM decision-making. Every organisation need to consider some consideration related to the laws and legislation so that they can easily protect some confidential data from the outsider hackers and also maintain privacy and save specific information from their competitors. Debenhams use some key elements related to the employment laws and legislation so that they can easily take decision in term of
human resource management.Debenhams follow various laws and legislation so that they can reduce employee discrimination and provide equal treatment to their employees. Government of UK, formulate many laws and policies that can help the organisation and also help them to take appropriate decision. The description of laws and legislation are given below- Employment Act This act mainly come in 2008 and give the specific legal consideration to the organisation so that there will be less chance of disputes and conflicts. Some disputes like underpayment, late salary and wages, conflicts with manager and other employees. Employment Act help to reduce the clause like minimum wages to employees for their work and services in organisation. Moreover, HR manager ofDebenhamsis responsible to provide adequate & fair wage and salary to each and every employee. This act directly influences HR manager in their decision-making in theiroff-boardingprocess,becauseHRmanagerhavetotakedecisionrelatedtothe compensation and other paid to a terminated & resigned the employees. In case HR manager void this law then they are in danger of the legal suits by the employer(Victor and Hoole, 2017). Equal Pay Act The Equal Pay Act is essential for the organisation because it can help to maintain equality with every employee.This is a crucial law in which employee legislation are implemented by the parliament of United Kingdom so that they can protect the employee who are getting under salary and wage for their work and services. Under this act,Debenhams organisation is mainly accountable for paying equal salaries to the same level and position employees. It can be illegal of the law ifDebenhamsdiscriminate on basis of gender & age. Moreover, the Equal Pay act can directly influence the decision-making of human resource as per the planning and compensations policy of employees. It is the work and duty of HR manager to pay the employees fairly and provide clear payment based on their performance not on the basis of age & gender. TASK 4 P7Illustrate the application of HRM practices in a work-related context, using specific example With the help of recognition of the present requirement of organisation, there is some vacant job position of marketing manager in Debenhams organisation. The requirement of this job post need following essential steps that mainly begin with drafting the job description.
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JOB DESCRIPTION Job Title-Marketing Manager Reported to whom-Marketing Administration Job Summary- AtDebenhams, Marketing manager must have creative approach to promote organisation product & services. Marketing manager should know about the whole working process of marketing and manager also possess with the maintaining the store & market and evolve the strategically & tactical planning for store. Responsibilities: To create high revenue from business leads. To coordinate and also support with sales department. Conduct proper planning & market research. To develop and evolve the successful marketing campaign. To analyse and promote strategic relationship with different partners, stakeholder & vendors. Qualification: Bachelor degree related to the marketing specialisation Master degree related to marketing field Diploma & certificate of digital marketing PERSON SPECIFICATION Essential Skills - At least 3 years’ experience as a marketing manager in retail industry Effective communication skillsAnalytical skills and critical problem solving skills Desired skills - Always ready for travel Knowledge about the online and social media network for marketing campaign Commercially aware & financially literate
OFFER LETTER Debenhams March 22, 2021 LMN Dear ABC, We are so grateful & delighted to share this new to you that you are appointed as a marketing manager in our organisationon the basis of your outstanding performance in interview , organisation decided to choose your to give responsibility of marketing manager. As per our discussion, we all are hoping that you are comfortable tojoin us onMarch,22, 2021. We are required your documents for the further verification process so please attached all your academic & experience documents in the same mail I'd . If you have any query please feel free to ask Regards, HR Manager CV For Marketing Manager HR manager design theCV for the job post of manager. Name - Professional Summary I have experience ofManager positions over the past years in various industries. I have an innate efficiency which many others may be lacking. I also have experienced of customer service manager & team leadership, I am very grateful to be able to offer my skills and talents to your organization. I am a
happy to provide my qualification background that is appropriately geared towards the competitive industry. I am hoping to encounter a professional and competitive firm that can enable me to another progress within management. However, I have also desire a long time relation that is partially defined by what I have ability to contribute to this company in question. Thank you for taking time to peruse my CV. Qualifications Certification in Marketing expertise Degree in marketing specialization Deliverers of the Conflict Management Training Professional Qualifications Over 3 years of experience within the management field. Effective team leadership skills. Experience 2014-Present: Customer Service Executive (London). Duties are comprised- Monitoring inventory control. Strategic Planning 2015-2019: Assistant Manager in London retail service Responsibilities Client & customer engagement. Allotments of all tasks to their team member’s Monitoring the records & customers calls & quires Education Lancaster University 2005-2009: Marketing Management BSc (Hons.) Job Advertisement - Job Opportunity DebenhamscompanyrequiresspecificservicesofQualifiedcandidatetofullfillthe
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requirements as a Marketing Manager in their organisation. Qualification Required – MBA Degree with Marketing Specialization and certification in marketing services in recognised educational Institutions and University. Experience 3 Years experience as a Marketing Manager in well establishes organisation and customer services experience. Age Between 30 and 35 with excellent skills Salary An effective salary package will provide as per their qualification and experience. Interested candidate can send their applications along with their CV and also send with this two passport sized photos with the contact details. Manager HRD Debenhams Interview Questions (Preparatory Notes) There are few questions considered by HR manager as a Preparatory notes are discussed below- 1. Tell me about that how got you started in your marketing career. 2. Tell me about your last job experience. 3. What makes you passionate about marketing field? 4. Why do you want to work to do this job?
CONCLUSION According to this report it can be identified that HRM play an essential role for the development of each and every organisation so that company can create effective marketing image as compared to their rivals. It is also concluded that functions and purpose of the HRM are beneficial for the development of the employees. This report also identified that employment act 2008 are prominent for the organisation. With the help of effective employee relation, company can reduce the conflict and maintain good performance and productivity.
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