Professional Identity and Practice

This document discusses the value and importance of ongoing professional development and self-directed learning in enhancing professional identity and career opportunities. It explores the skills and competences expected by employers for a hotel supervisor job and provides an assessment of personal skills and competences. The document also covers various learning and development approaches, the creation of a professional development plan with SMART objectives, and the range of service industry and transferrable skills for the hotel supervisor job. Additionally, it offers insights into preparing for a job interview.

Professional
identity and
practice

Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
LO1..................................................................................................................................................3
Value and importance of on-going professional development and self directed learning to
enhance professional identity and different career opportunities................................................3
Benefits and importance of on-going professional development................................................3
Skills and competences expected by employer for hotel supervisor job.....................................4
LO2..................................................................................................................................................5
Assessment of own skills, competences and several learning and development approaches
(COVID 19).................................................................................................................................5
Skills and abilities for hotel supervisor job role..........................................................................5
Hard and soft skills audit.............................................................................................................5
Learning theories used for personal and professional development............................................6
Different development approaches to enhance personal and professional skills for hotel
supervisor job role.......................................................................................................................7
LO3..................................................................................................................................................7
Professional development plan with application of SMART strategy and target formulation....7
LO4..................................................................................................................................................9
Range of service industry and transferrable skills for the hotel supervisor job...........................9
Job interview..............................................................................................................................11
Strengths and weaknesses of applied interview process............................................................11
Obstacles and challenges to overcome in an interview process................................................12
Reflection of interview..............................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
In today’s competitive world it is essential for a person to have professional qualities in
order to manage different tasks and activities in an organisation (Chen, 2017). In hospitality
sector most of the organisations demand professional qualities in candidate which will help in
development of several organisational functions. In this project importance of professional
development is explained in a precise manner along with different skills and competences which
are need of an employer from a candidate. In this report there is preparation of a specific
professional development plan in order to perform assessment and analysis of different skills and
abilities. This report also contains a detailed job interview process for hotel supervisor job role
and necessary aspects related to interview with strengths and weaknesses. In this report example
of Emirates Palace is taken into consideration which is situated in Abu Dhabi. The hotel is
considered as one of the topmost luxurious hotels in the world and was established in the year
2001.
MAIN BODY
LO1
Value and importance of on-going professional development and self directed learning to
enhance professional identity and different career opportunities
Benefits and importance of on-going professional development
In academic and career related life there is a great importance of professional development
as it increases standard of a person. It is essential for a person to develop in a professional
manner in order to handle different operations and functions related to an organisation. Most of
the organisations in hospitality sector are effectively involved in handling different aspects of
professional development in order to gain competency edge (Dikilita, 2018). The importance of
professional development is mentioned below:
 Enhances personality- By taking help of professional development a person can
achieve effective and dynamic personality. A good personality is always indicator
of effective person in the era of stiff competition and also inspires others. The
personality development is facilitated by professional development in a precise
manner within a short period of time.

 Career development- Application of professional development helps a person in
development of career and different opportunities related to it. In most of the cases
related to professional development the career opportunities are enhanced by
different and precise learning opportunities. A person should definitely follow
different techniques of professional development in order to gain career growth.
 Competitive edge- In today’s world the competition is increasing day by day
between different intellectual people. It is essential for a person to develop different
qualities which are related to professional development in order to gain competitive
advantage (Goodolf, 2021). In the era of stiff competition it is essential for a person
to develop professional qualities in order to lead other people in a precise manner.
Skills and competences expected by employer for hotel supervisor job
Emirates Palace is considered as one of the most luxurious and expensive hotel in the
hospitality industry. The employer or hotel management staff which is present at Emirates Palace
hotel has high expectations from the employees. The major skills and competences required by
an employer for hotel supervisor job at Emirates Palace hotel is mentioned below:
 Managerial skills- In hospitality sector it is essential for a hotel to hire employees with
professional managerial skills. With the help of managerial skills a person can easily
manage different organisational tasks on daily basis. In order to manage workforce and
manpower in a precise manner a person should learn different managerial skills. A person
must take a proper training in order to learn different managerial skills for professional
development.
 Leadership skills- The employer or management which is working for Emirates Palace
hotel demands effective leadership skills in a candidate (Jue, 2020). The organisations in
hospitality sector are demanding professional leadership skills from different candidates
in order to effectively handling a team.
 Communication skills- It is the major demand of employer who are involved in
hospitality sector operations. It is essential for a person to posses’ different type of
communication skills in order to compete in a hospitality sector environment. The
communication also increases coordination between different persons at the marketplace
and also helps in achievement of individual and organisational goals.

LO2
Assessment of own skills, competences and several learning and development approaches
(COVID 19)
Skills and abilities for hotel supervisor job role
After the outbreak of global pandemic Covid-19 in whole world most of the business
organisations are influenced in a precise manner. The hospitality sector is also impacted majorly
by the impact caused by global pandemic. In order to deal with various consequences and
damage which is caused by Covid-19 it is essential for me to perform brief analysis and
assessment of different skills. I have to enhance my time management skills in order to manage
time effectively which are related to different operations. It is essential for me to modify and
enhance my time management skills in order to deal with change management. In hospitality
industry it is essential for a person to develop management skills in order to effectively lead at
the marketplace (Moorhead, 2019). It is essential for me to learn different problem solving skills
in order to gain competitive advantage in problem solving. Practical problem solving ability
should be developed in order to handle various operations and activities of the organisation.
Hard and soft skills audit
It is essential for a person to perform hard and soft skills audit in order to understand
different dimensions of personality. The hard skills are skills which are related to knowledge
which is gained by a person in academic life and on the other hand soft skills are referred to
personality development related knowledge of a candidate.
Hard skills audit
I have developed several hard skills which are learnt by me during my academic life in
order to develop effective personality. I know how to operate computer for organisational
purpose and also know different computer related skills in order to increase technical knowledge.
My typing speed is also very good in order to record specific data for the organisational
activities. I also have data synchronisation related knowledge in order to effectively deal with
data and its collection methods.
Soft skills audit
In order to develop an effective and dynamic personality at the marketplace it is essential
for me develop and improve my soft skills. My creativity skills are very much effective and they

need some specific modifications in order to compete with different personalities. I have
effective problem solving skills which are essential for me to understand and solve different
organisational problems. I also have effective communication skills which are helpful to me
defining different life related communication skills for organisational development. I have also
learnt different types of reasoning skills in order to solve different situations with precise logic. I
am also trying to develop ethics and integrity in my personality in order to learn various aspects
of hospitality sector functions.
Learning theories used for personal and professional development
In personal and professional development there is a major role played by different learning
theories in order to perform different modifications (Nguyen, 2018). The role of learning theories
in personal and professional development is explained below:
 Cognitive learning theory- The cognitive learning theory plays a major role in
development of a dynamic personality in a person. The theory focus on the way different
people think in society and analyse whole mental process of different people. With the
precise help of this learning theory personal and professional development is facilitated in
a systematic manner.
 Behaviourism learning theory- This theory is considered as one of the major theories in
field of academic life which states that students are influenced by external environment.
The behaviourism theory is also related to development of environment and role played
by respective surroundings in development of an individual. In personal and professional
development this theory majorly includes application of developing effective personality
of a candidate.
 Constructivism learning theory- This theory mainly focuses on development of a
person in academic life on the basis of different experiences faced by a candidate. In
professional development this theory majorly plays a critical role by providing effective
experience to a person for future development.
Different development approaches to enhance personal and professional skills for hotel
supervisor job role
In order to get fit for job of hotel supervisor it is essential for a candidate to develop different
approaches which are beneficial for overall development (Rodrigue, 2019). A candidate who is

applying for the job role of hotel supervisor is also authorised to develop different approaches
which are mentioned below:
 Personality development- The personality play a crucial role in career related life of a
candidate in order to impress other. For increasing personal and professional skills there
is a need of effective personality development. Most of the candidates focus on
personality development to gain effective personality and competency edge.
 Precise support of seniors- In development of different personal and professional skills
it is necessary to take a support of different seniors who are already working in an
organisation. A candidate must take precious support of seniors in order increase and
develop different professional skills which are essential for individual development. In
the era of stiff competition it is essential for a student to develop and achieve different
personal skills.
LO3
Professional development plan with application of SMART strategy and target formulation
It is very much essential for a candidate to prepare a professional development plan in
order to perform different functions and operations (Sawatsky, 2020). Professional development
plan increases effectiveness and efficiency of a candidate in order to compete in professional life.
The professional development plan with different SMART objectives is mentioned below:
 Specific- The goals which should be achieved by a candidate must be specific and
accurate which are to be formulated by a candidate. It is essential for a candidate to
develop specific goals in order to achieve them in a precise time frame. In the
overall development of a candidate it is essential to choose specific goals and
objectives.
 Measurable- The goals which are formulated in professional development plan
should be measurable and sustainable for a candidate. There should be an easy way
for different goals and objectives measurement in order to gain competitive
advantage in academic life.
 Achievable- A candidate must formulate different achievable goals which are
suitable for functioning of professional development plan. In professional
development plan the goals and different objectives are set in a achievable manner.

 Reliable- Different goals which are mentioned in professional development plan
should be reliable for achievement. The candidate must formulate specific and
reliable goals which are to be achieved in a specific time period. In general scenario
related to professional development plan it is essential for a candidate to develop
reliable objectives.
 Time oriented- In the competitive environment in academics the time is different
in order to develop different skills. The time for a specific activity is essential for a
person in order to perform different routine functions.

Current Skills and
Competencies used
in personal and
professional plan
Goals Personal /
Professional
Development Plan
ACTIVITY
Progress monitoring,
with help of learning
and development
theory
Effectiveness and
result of
development
Time management
skills
Achievement of
professional time
management skills.
The monitoring of
learning these skills
will be facilitated by
diary writing.
The effectiveness will
be measured by
effectively explaining
leant content.
Communication skills To learn
organisational
behaviour while
understanding
different
communication skills.
Taking assistance of
famous authors in the
field of effective
consumer behaviour.
Achievement of
precise
communication skills
will help in
personality
development.
Reasoning and logical
skills
To develop effective
and efficient
professional logical
skills.
In development and
effective aspect of
logical skills it is
essential to take
support of
professional theories.
Development of
precise results will be
achieved in a short
time frame.
LO4
Range of service industry and transferrable skills for the hotel supervisor job
Transferrable skills are required for a candidate in order to effectively perform different
operations and functions. In the era of stiff competition in the field of hospitality sector it is
essential for a candidate to perform different transferrable skills for the job of hotel supervisor.
There are different roles and responsibilities of a candidate related to transferrable skills which
are mentioned below:

 Time management skills- The time management skills of a candidate are essential in
performing different activities and functions. In order to gain a competitive advantage in
routine management it is essential for a person to develop management skills (Sherwood,
2018). The importance of time management skills immense in the era of tough
competition.
 Leadership skills- It is essential for a person to learn different types of leadership skills
in order to gain specific edge in life. There are various leadership skills which are
essential for a person in order to follow different aspects and techniques. The democratic
leadership skills are very much important for a person to develop in order to handle
leadership operations.

Job interview
The job interview for the post of hotel supervisor at Emirates Palace Abu Dhabi is mentioned
below with some important questions and answers:
HR Manager-What do you consider the main goals of a supervisor?
Answer by candidate- To maintain high motivation and enthusiasm in the workplace, to ensure
everyone works to their full potential, and to take care of any problems that arise in the
workplace, or between the workers, such as conflict, loss of motivation, and other problems.
HR Manager-What characterize a great supervisor?
Answer by candidate- A great supervisor can motivate their subordinates, they go by example,
they have good observation skills, and they can utilize the strengths of the people they lead in
their teams.
HR Manager-Why do you think you can become a good supervisor?
Answer by candidate- Because you have the skills and abilities a good supervisor has (mention
the strengths from the first answer), because you are motivated to work hard, and because you
have experience with similar jobs (if any of that is true).
HR Manager-How would you assess the level of motivation of your subordinates?
Answer by candidate- Choosing the right metrics (or goals), and comparing productivity of
everyone on a daily basis, is a great answer. You can also say that you would talk to your people
regularly, trying to get feedback, and understand whether they are satisfied with their jobs, and
motivated to work hard.
HR Manager-Can you define your supervisory style?
Answer by candidate- It totally depends on your style of leadership and preference to perform
different leadership related functions in a precise manner.
Strengths and weaknesses of applied interview process
The interview is considered as one of the major events which are helpful in increasing
career opportunity for a candidate. The major strength of the interview process was asking
practical questions and different issues to a candidate. It is essential for the interviewer to

calculate different aspects of weaknesses also in order to calculate different aspects of interview
process. In job supervisor interview the major weakness which is considered is development and
experience related questions are asked (Tyler, 2021). It is essential for a candidate to overcome
major weaknesses which are arising in different aspects for a person. It should be duty of a
candidate to develop a comprehensive approach in identifying major strengths and weaknesses.
Obstacles and challenges to overcome in an interview process
In order to gain an effective edge in whole interview related process it is essential for a
candidate to face different challenges. The different obstacles and challenges which are faced by
a candidate during an interview process are essential to be evaluated in a precise manner. In
order to gain effective and personalised approach in career related opportunity it is essential for a
candidate to perform analysis of weaknesses (Valdés-Sánchez, 2020). In the era of stiff
competition nervousness is the major challenge which has to be overcome in a short time span
for effectively dealing with several consequences of interview process.
Reflection of interview
I felt that interview is a precise and effective way of calculating performance of an
individual which is suitable for specific job role. I personally felt excellent during my own
interview as I was confident enough to deal with various consequences which were arising
during the interview. It was essential for me to develop different skills which were essential in
whole interview process for better performing talent. According to me in an interview it is
essential for a person to maintain different aspects of personality development. In order to gain
competitive advantage in interview process in hospitality sector it is essential for a person to
develop and learn different skills. I personally recommend that a person must learn effective
communication skills in order to a competency edge in whole interview process.

CONCLUSION
From the above stated report it can be concluded that professional and personal
development plays a crucial role in hospitality sector. It is essential for hospitality industry to
facilitate development of individual using professional approaches. This report concludes that it
is necessary for a candidate to overcome different challenges which are related to job interview
process for developing a dynamic personality. This report also concludes that it is essential for an
organisation in hospitality sector to give support to professional and stable managerial functions.

REFERENCES
Books and Journals
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