Use of IT Systems in Different Functions of an Organization

UNIT 33
BUSINESS INFORMATION
TECHNOLOGY SYSTEM

TABLE OF CONTENTS
INTRODUCTION................................................................................................................................3
MAIN BODY.......................................................................................................................................3
P1 Analyse the use of IT systems within different functions of an organization.............................3
P2 Examine how IT systems contribute to achievement of objectives in a specific organizational
context..............................................................................................................................................5
M1 Evaluate how IT systems are applied in the different functions of an organization and how
they work together to achieve high performance.............................................................................6
P3 Analyse the different ways IT systems store and process data for knowledge management,
customer relationship management, data management and communication management..............6
M2 Critically analyse the different ways IT systems store and process data, providing specific
organizational examples...................................................................................................................7
P4 Use of IT systems in supporting value added change for improvement of business operations,
performance and sustainability.........................................................................................................8
M3 Advantages and disadvantages of IT systems that support value added change.......................8
P5 IT solutions for organisational scenarios addressing common problems...................................9
M4 Evaluation of addition of IT solutions in the future value.......................................................10
CONCLUSION..................................................................................................................................10
REFERENCES...................................................................................................................................11

INTRODUCTION
Information Technology is one of the growing concepts that involve use of many technological
devices and taking their assistance in the storing, obtaining or sending the data. IT systems can be
termed as the use of entire hardware, software and all other equipments necessary for storage of the
data (Mason and Harrison, 2017). In the current report, various aspects related to use of IT in the
business systems will be discussed. The report will highlight how IT assists in achieving the
organisational objectives and incorporates flexibility in the organisational operations. Lastly, the
report will also highlight the contribution of IT in value addition of the business along with the
latest technological development.
MAIN BODY
P1 Analyse the use of IT systems within different functions of an organization
The use of IT systems within different functions of an organization is very common since
very last decades. The computers and computer networks has made it easier for the organization to
achieve in a span that would have taken several centuries to achieve. Therefore, the IT department
is one of the important department that has complemented and supplemented in the various
functions of the organization in several ways (Johansson, Christiernin and Pejryd, 2016).
The function of communication
Communication is the important part of the business. This part of the business got enhanced by the
help of computers and internet. One could connect and communicate to any other at any part of the
world. Thus, it helps in business by achieving communication at a high speed through several
channels such as:
Email
Emailing is the great channel for official communication between employees, owners or clients.
Video conferencing
It is the way to communicate with the far away team where the people are being able to see the
other at the same time. It is generally used for remote meetings as well as also for collaborating
with the other team on a project (Kim, 2015).
Collaboration software
This software allows different teams to work together on a project in a very efficient and faster way.
These also provides facilities such as virtual meeting rooms.
Social Media
It keeps the organization updated with several informations by presenting the information in a fun
way.
The function of data management
As the complexity in the world of business is increasing, it has become very essential for the

organizations to deal with the huge amount of data. This traffic of data could be in several forms
such as video data, audio data, text data or many more.
Store data
The data base helps to store large amount storable form of data in small spaces. Thus, it facilitates
from storing data in files and folder which might have taken large spaces.
Management data
Raw data is not so much meaningful. Instead, the data which is in sorted form is of more
importance. Thus, the IT department provides tools in order to analyse manage and draw conclusion
from the managed data.
Access data
The information technology helps the organization in providing security to the sophisticated data
and also provide tools to prevent the data from unauthorized data access.
The function of marketing
One of the core aspect of business is marketing. The campaigns of marketing had become digital
with the rise information technology in organization.
Content creation
With the help of word processing software the organization could create advertisements or could
create sales copies.
Online Advertising
Lunching marketing campaigns through internet has facilitated the organization. Thus, in this way
IT department has improved the sales and increased the revenue of an organization.
E-commerce
Doing business online is e-commerce. The IT helps in creating online business stores.
Marketing Research
The IT has helped the organization in conducting research regarding consumer trends and most
profitable opportunities for the company (Bach, Čeljo and Zoroja, 2016).
The function of process improvement
It is essential for the organization to save money. Companies uses several helps of IT in order to
improve the processes and efficiency in ordering. The IT department helped the Human Resource
Department in conducting online training sessions as well as communicating with the employees
purely on paperless communication method. Thus, this has facilitated in saving both time and
money.
The function of Enterprise Resource Planning
With the help of some software, the IT department has benefited the organization in linking their
several functions such as sales, manufacturing, human resource, accounting and many more. This