Unit 35 Developing Individuals,Teams And Organisation

UNIT-35
DEVELOPING INDIVIDUALS,
TEAMS AND
ORGANISATIONS

TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................1
LO 1.................................................................................................................................................1
P1. Appropriate and professional knowledge, skills and behaviours required by HR
professionals ..........................................................................................................................1
P2. Analysing a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and developing a professional development plan................................................3
LO 2.................................................................................................................................................5
P3 Analyse the differences between organisational and individual learning, training and
development...........................................................................................................................5
P4 Need for continuous learning and professional development to drive sustainable business
performance............................................................................................................................7
LO 3.................................................................................................................................................8
P5. Understanding how HPW contributes to employee engagement and competitive advantage
................................................................................................................................................8
LO 4.................................................................................................................................................9
P6 Different approaches to performance management..........................................................9
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

ILLUSTRATION INDEX
Illustration 1: Performance Management Approaches..................................................................11

INTRODUCTION
For any organization it is very important to focus on developing their individual
employee, team and organization together so that they can enhance their working performance
effectively. High-performing teams in any organization plays an important role for company and
are enabled by the effectiveness of individuals within them. It is very essential to have a good
team which can help an organization in improving their performance. Present report will talk
about Whirlpool’s high-performance working practices (HPWP) in which it explains about
appropriate and professional knowledge, skills and behaviours required by HR and also develop
a professional development plan. Study will also discuss about the analysis between
organisational and individual learning, training and development and explore factors that drive
sustainable business performance for whirlpool. In the end this report explains about how HPW
can contribute to employee engagement and competitive advantage and different approaches to
enhance performance management.
LO 1
P1. Appropriate and professional knowledge, skills and behaviours required by HR professionals
Human resource (HR) in any organization has a very important task in improving their
quality as well as their performance in industry. To evaluate the importance of appropriate and
professional skills, knowledge and behaviour which is required in any HR, can be evaluated by
implementing High Performance Work Practices (HPWP) in organization. It is a process which
can be used for following and representing the skills, knowledge and experience that is gained
both formally and informally by HR. It is basically a record of what experience they are gaining,
learning and then applying for the betterment of firm (Shaout and Yousif, 2014).
HR manager of Whirlpool should have several qualities in him to enhance performance
management, collaborative working and effective communication to support high-performance
culture and commitment in the organization. Some qualities of HR are explained below:
 Active listening for HR, it is very important that they should listen to their employees
very carefully as this will help in making a good relationship with them which is very
beneficial in improving the performance of Whirlpool.
 Problem Solving capability: Being an HR, it is mandatory to have effective problem
solving skills. In order to accomplish any task in organization HR manager has to be
skilled at conflict management so that they can resolve any issue very easily. Main aim of
1