UNIT 4 Management and Operations - Tesco

UNIT 4-
MANAGEMENT
AND
OPERATION

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
P1 Functions of a leaders along with manager in Tesco.............................................................1
M1 Investigating and discriminating their roles.........................................................................3
LO 2.................................................................................................................................................4
P2 Application role of leader and manager in Tesco..................................................................4
P3- Theories and models related with different leadership styles. .............................................5
M2 Assessing strengths and weakness of approaches................................................................6
D1 Critical analysis of leadership theories..................................................................................6
LO 3.................................................................................................................................................7
P4 Leadership and managerial role played in the operational function of Tesco.......................7
P5 Importance and value of operation management for acquiring business objectives: ...........9
M3 Importance of Operational-management activities in achieving Tesco's objectives..........10
D2 Critical evaluation of management application...................................................................10
LO 4...............................................................................................................................................11
P6 & M4 Factors within the business-environment that can cause consequences upon
decision-making and operational management.........................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
INDEX OF TABLES
Table 1: Comparison between a leader and a manager....................................................................2

INTRODUCTION
In today’s scenario vital element of any business are managers and leaders as they set
business value of an entity (Mazidi and et. al., 2017). With the help of managers and leaders
company can manage, design and control in easy way to entire activities of the business. This
study will help learners to understand the requirement of management and operational strategies
within organization to execute the business purpose and related plan of actions. it creates good
effect on total business and in execution of the tasks. There is best role of operation management
in the achieving business goals ad targets which is described below. Besides this the report
contains details about theories of leadership and managerial models that are helpful at the time of
running business. Through this report, we can easily understand the operational management of
Tesco. At last, impact upon operational management and decision-making through managers and
leaders action are described based on the business-environment of the company.
Company Overview:
Current study is about the Tesco Plc. which is situated in UK, established by Jack Cohen
in 1919. It is world largest retail store expanded over 12 countries and having 6,553 stores. They
have 476,000+ employees and earns revenue of £55,917 million with operating income of £1,280
million (Tesco PLC. 2017). The company has widest range of food retailers in the UK.
Companies main competitors are ASDA, Sainsbury's, M&S and Morrison's.
LO 1
P1 Functions of a leaders along with manager in Tesco
All the action and operation in the organisation are performed by leaders and managers.
Tesco is multinational retail sector situated in UK and operates in 12 countries. It is world largest
grocery producers items. For the company management operation, internal development and
innovation for supplying best food product in the country is their main aim. They have achieved
greater market success and growth due to their managerial operation and leadership style. Their
leaders have good and clear communication and they motivate the employees to be innovative
and creative (Manzini and et. al., 2017). Tesco's managers have clear vision about the
organisation goals and they bring effective strategies to accomplish their objectives. Moreover,
to earn more maximum profit they work in organized and recruit employees that can aid in firm's
growth. Key difference among leaders and managers are stated below:
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Leaders: Being such as large firm and have more than 476,000+ employees leaders role is to
ensure that employees accomplish their task properly within given time frame. They are allotted
with teams which have special objectives relating to the organization's mission. Leaders provide
motivation and inspiration at all sorts of situations. Through this they try to explore their key
abilities and try to turn their vision into reality. They engage people into different activities so
they can learn, generate ideas and be creative for the company.
Manager: The organization's designing and management activities are accomplished by
managers. They manage, operate, monitor, allocate, recruit, resolve issues and various other
operational, financial, administrative, communication and decision-making/strategies developing
activities are completed by them (Galindo and Batta, 2013). They aim for the fulfilment of the
organizational goals for which they develop strategies and proper planning. They also play main
role in framing the policies and regulations. They are responsible for all the departmental
activities. They provide training and development activities, motivate them through appraisals
and are responsible for formulate plans for improving performance of the employees.
Table 1: Comparison between a leader and a manager
Leaders Managers
Leaders communicate with the employees,
provide them work and help them in finishing
it. It is directly related to organizational goals.
Managers perform their function in
management: planning, organizing, leading,
and controlling of the firm's activities. They
make decision with high-level and low-level
authorities through communication and set
objectives to reduce their issues. Moreover,
team leaders communicate with them and even
to the employees as per requirement (Niinomi
and et. al., 2017).
Actual ideas and innovation are provided by
them.
Managers communicate and are responsible in
planning objectives.
Managers provide them direction and they They provide direction to the leaders as-well-
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