Management & Operations

This presentation discusses the key approaches to operation management, the importance and value of operation management in business organizations. It covers topics such as planning, organizing, and supervision of business operations, just-in-time, total quality management, and six sigma approach. It also highlights the significance of operation management in terms of customer satisfaction, revenue increase, productivity enhancement, and better quality goods and services. The presentation concludes by emphasizing the role of operation management in achieving consistency and sustainability in an organization.

Management &
Operations

Table of Contents
• Introduction
• Key approaches to operation management
• Importance and value of operation management
• Conclusion
• References

Introduction
Management operations is a filed which is essentially
concerned with planning, organizing as well as
supervision of business operation with regard to
production, manufacturing and many other similar
aspects. It is essentially a process of redesigning
business operations.

Operation Management
There are several key approaches which an organisation
adopts in order to carry out business operation with full
efficiency and desired business objective can be
accomplished effectively. Business organisation
essentially make use of these principles in order to win
future market and competitive business advantage.

Key Approaches
• Just-in-Time
• Total Quality Management
• Six Sigma Approach

Importance of Operation Management
Operation Management is basically a process wherein
effective planning as well as controlling is done.
Through operation management productivity within
business organisation is essentially witnessed.

Cont...
Key importance of operation management activities are
mentioned below:
• Customer Satisfaction: Main objective of every
business organisation is to effectively satisfy the
needs of company's potential customers. However,
through adaptation of operational management
consistency within a firm is witnessed.

Cont...
• Revenue Increase: Operation management is
considered as an important aspects of business
management because overall business revenue is
highly enhanced through this. Whereas huge amount
of positivity with H&M can be witnessed if company
tends to accurately implement operation management
techniques.

Value of Operations Management
Effective operation management is essentially required
at all business level in order to achieved desired
business. However, all the major activities of
operation management have great value which
accomplishment business objective is done.

Cont...
• Enhances Productivity: Overall productivity within
an organisation shows a positive shift through which
desired business objectives are effectively achieved.
This positive shift is essentially observed because
each and every aspect relating to production is
considered.

Cont..
• Better Quality Goods and Services: Improvement
of better quality goods and services is witnessed due
to overall profitability is highly enhanced to a great
extent. However, implementation of effective
operation management is must in order to enhance
overall business production

Conclusion
From the above presentation it can be concluded that
operation management is a important aspect of business
through which consistency as well as sustainability
within an organisation is essentially witnessed. There
are various key approaches of operation management
through which positive outcome within an organisation
are witnessed

References
Kang, N., Zhao, C., Li, J. and Horst, J.A., 2016. A
Hierarchical structure of key performance indicators
for operation management and continuous
improvement in production systems. International
Journal of Production Research. 54(21). pp.6333-
6350.
Kiehtreiber, P. and et.al., 2015. Centralized operation
management. U.S. Patent 8,978,094.

Thank You