Difference Between Leaders and Managers

Unit 4- Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Difference Between Leaders and Managers:...............................................................................3
Leader and Manager Roles in Different situation and Functions of management .....................5
Different theories and models and approach of Morrison...........................................................7
TASK 3............................................................................................................................................8
Key approaches to operation management..................................................................................8
Importance of operations management-.....................................................................................10
TASK 4..........................................................................................................................................11
Factors which make impact on decision-making-.....................................................................11
CONCLUSION..............................................................................................................................12
REFERENCE.................................................................................................................................14

INTRODUCTION
Operations management is administration of all business practices that helps in creating the
highest level of efficiency within company. It plays vital role in improving overall quality of
products and reducing errors. Organizational leadership is responsible for leading employees in
such a way that employees are motivated to concentrate their efforts towards achieving a
common target such that chances of goal achievement can be increased. Whereas managers are
responsible for managing employees and allotted them organizational targets which they have to
achieve within a provided span of time. Morrisons is the chosen organization for the evaluation
in this report, Morrison's is one of the largest super market chain of UK which is having its
presence in all across the globe and due to which it has managed to achieve a high economic
background. Evaluation of different roles and characteristic of organizational leadership and
management in terms of increasing work productivity of the organization is done in this report.
With that evaluation of various roles of organizational management and leadership played within
the organization in context with different changing organizational situations. Identification of
different key approaches of management as well as of leadership for the operation's management
is also analysed. Also, analysis of values of operational management for organization operations
in context with achieving business objectives is done in report. Evaluation of various factors is
also being analysed in the report which affect the decision-making process of organizational
leadership and organizational management.
TASK 1
Difference Between Leaders and Managers:
Definition of Leaders: Leader is person who motivate and inspire its followers and
employees to do efficiently and effectively work. They lead their teams and inspires their
employees to complete their mission or vision. It also helps employees and workers to create
effective strategy to fulfil their objectives (Oc, 2018). They also create teams, innovative ideas
and develop positive environment in organization which help company to produce higher
performance. They also represent their organization in industry as representative. Leader
encourage and motivate their employees and team members to work together and support each
other.

Definition of Manager: Manager is responsible for planning, direction, management of
the organization, control and for coordination. They assign task to the employees and give them
deadlines and get their work done. In organization different types of mangers present and on
different levels such as function manager, project manager, general manager, Human resource
manager etc. These all mangers help to manage different department of the organization. Manger
roles is depending on their skills and knowledge and also on education. Manger handle various
activities done by organization. They also manage different business activities which help
company to rise profitability.
Different Roles & Responsibilities of Leader and Manager:
Leader Manager
They help their team members and employees
by providing a clear vision. For this they
communicate with their team members. They
also use different action for employees which
include continuity, be bold, be optimistic and
be rational.
Their primary role is check daily operation in
organization. Different department manager
check daily their employees work and
operations.
Leader also Encourage creativity and
consistent improvement. They also try to train
their employees so that they think creatively.
They also use different method to increase
creativity such as generate impossible tasks,
Never say No to a bad idea, team
diversification etc.
Manager help employees to set goal and also
help them to achieve on time. They also ensure
both short term and long term goals
(Schermerhorn Jr, Bachrach, and Wright,
2020). They also help organization in hiring
new employees and to set new objectives for
business or company.
They set examples to inspire their employees.
They set various examples such as Do the
work, take responsibility, watch what you say,
take care of yourself etc.
It also helps organization in Negotiate &
Administration Manager help company to
communicate with different clients.
They also use supervise team reporting and
key performance indicator. To analysis team
Manager also provide Trainings and
Evaluation to the employees to motivate them