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Assignment on Managers and Leaders

   

Added on  2020-10-22

14 Pages4163 Words286 Views
MANAGEMENTAND OPERATIONS

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P 1 Definition, roles and characteristics of both managers and leaders, highlighting thedifferences between management and leadership........................................................................1P 2 Different roles of management and leadership in application to different organisationalsituations supported by relevant theories and concepts...............................................................3P 3 Application of theories in organizational growth and sustainable performance...................5TASK 2............................................................................................................................................8P 4 Different key approaches of operations management...........................................................8P 5 Importance and value of operations management in attaining Vodafone's objectives..........9P 6 Factors affecting operational management and decision making by leader and manger....10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12

INTRODUCTIONLeaders and managers play a significant role in the growth of business. They alwaysensure to raise profit of company and smooth functioning of enterprise. Present study is based onVodafone which is the top global telecommunication organisation. This project will discussabout the role of leader and manager as well as it will differentiate between leadership andmanagement of Vodafone. Also, the project will cover different theories and approaches ofleadership and management.TASK 1P 1 Definition, roles and characteristics of both managers and leaders, highlighting thedifferences between management and leadershipDefinition of Management- Manager is an individual who is responsible for managing,controlling and directing the departments of company and their activities. of a manager is tomotivate and supervise employees and directing them. Role of leader is to lead employees withinspiration and manager who manages the overall structure and departments of an organisation.Manager uses current methods and procedures to get the work done. They focus onpresent management style and follows that and leader concerned with bring change to the wholework procedure and environment. Main role of leadership is to guide or direct employees toachieve the objective, but management orders and manages employees to achieve the targetswith being in discipline. Management's responsibilities are like planning, directing, budgeting,organising, monitoring, staffing and controlling. On the other hand, role of leadership is seeing,enrolling, visioning, inspiring, performing, risking and delegating. Leader creates a system ofwork, but manager implements the system. Manager worries about efficiency of an organisation,leader worries about effectiveness.Roles of manager can be classified into three categories i.e. decisional, informational andinterpersonal.Functions of a manager are analysing issues of organization, generating new ideasregarding the problem and implementing them effectively. Manager also plays role ofnegotiator by directing the group of individuals or any department when needed.A manager should adapt the different business situations that arises in the organisationand should leader react according to the demand of the situations. A manager needs to1

flexible in adapting the changes in the company. (What is Situational Leadership? HowFlexibility Leads to Success, 2018).Manager is responsible to motivate people and give them training. This characteristics ofmanager support the person in retaining skilled employees in firm for longer durationDefinition of Leadership- A leader is a person who guides and motivates employees toachieve the organisational goals. This skill of leader is called as leadership (Role of Managers inTotal Quality Management, 2017).Leader should have quality and skills of influencing employees and creating positiveenvironment within the organization.Function of Leader- Leader is responsible for leading a group of employees andimplementing a timeline which will be used to achieve the final target. Characteristics of Leader – A leader’s main characteristic is to lead team members andcreate positive atmosphere so that all people would feel encouraged and like working inorganisation (Operations Management in Manufacturing, 2017).Difference between leaders and managers:ManagersLeadersManagers have their focus on overallsystem and it drives the system towork.Manager is task and process oriented.Management motivates the standard oforganization.Manager's role is to carry out the visionof leader and follow it.Primary function of management-command and stability.Manager is more concern about thesystematic following of company'srules and policies which help inattaining the organisational objectives.Leaders influence the function ofmanagement.Leaders have their focus on people andcoaches their team members.Leadership is people and outcomeoriented.Leaders motivate the values oforganization.Leaders create a vision which can befollowed by others establishingorganisational values and changing thewhole way in which company does itsbusiness. 2

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