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Unit 4 Management & Operations TABLE OF CONTENTS

   

Added on  2020-12-10

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Unit 4Management & Operations

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Definition and role of manager and leaders and also difference between management andleadership................................................................................................................................1P2 The different roles of management and leadership in application to different organisationalsituations, supported by theories and concepts.......................................................................3P3. Strengths and weakness of different approaches to leadership and management............5TASK 2............................................................................................................................................8P4 Key approaches of operation management.......................................................................8P5 Importance to operations management and their value.....................................................9P6. Evaluate the impact of external business environment factor that affect the decisionmaking of managers and leaders..........................................................................................12CONCLUSION..............................................................................................................................14REFERENCE...................................................................................................................................1

INTRODUCTIONManagement is defined as an administration of an organisation which is related to thefunctions of controlling, planning and organising. Operation is an organizational activity whichis included people work in different ways (Briggs, 2018). Report will be based on “Toyota”which is a Japanese car manufacturing company. It was founded by Kiichiro Toyoda in 1937 andis headquarter in Toyota city, Aichi, Japan. Study will discuss about management structure, roleof managers, differences between management and leadership of Toyota. Report discussesstrength and weaknesses of leadership and management. It will cover key operations andapproaches to operational management and impact of external factors affect the decision makingof leaders and manager of firm.TASK 1P1 Definition and role of manager and leaders and also difference between management andleadership.Introduction to the organisation and its management structure.Report discuses about the Toyota company. It is a Japanese multinational automotivecompany which is founded by Kiichiro Toyoda in 1937. Presently, 364,445 employees workwith the company. Its produces more than 10 million vehicles per year therefore they becomeworld’s first automotive manufacturer in 2012. It is one of the largest companies which isencouraged the mass market adoption of vehicles in all over globe. Its yearly revenue 265 billionin 2018. Its produce first product an engine then its first car launched in 1936. That time, itsModel AA then due to competition they invent new logo for its new product. It's also changedtheir name “Toyota” from “Toyoda”. Toyota introduced a new logo in 1989 to celebrate the 50year of the company. New logo started appearing on advertisement, vehicles etc. in 1990.Management structure of Toyota1

Management structure describes the management hierarchy in a company. Toyotamanagement follows the Divisional structure. Divisional structure describes organisationalfunctions in the organization. Each division complete the set of functions and its useful for theToyota marketing, products line and many regions (Chen, 2016). Divisional structure beneficialfor the Toyota because multi division structure use of the brand of the parent company which isbeneficial for the Toyota. Through divisional structure Toyota maintain their accountabilitywhereby it much easier for action and result. Through this structure, Toyota yield response fastto market condition according to specific division. Product based division support to developcompany brands and through the global hierarchy Toyota has increased decision making power.ManagerDefinition: A manager define as a person who manage the all process which is related to theemployees such as recruitment, employees, polices, regulations, controlling, assigning job roles,etc. They help to achieve company goal through their work.Characteristic's:Managers can lack communication ability. They only interact with their subordinates when it is necessary. They guide employee's and make goals and objectives clear to them. 2Illustration 1: Divisional structure(Sources: Organisation structure, 2012).

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