Factors Influencing Customer Satisfaction in Airline Industry: A Study on Easy Jet

This research project aims to investigate the factors that have influence on the customer satisfaction of Easy Jet. The study will evaluate the significance of customer satisfaction in the context of the airline sector and identify the factors that have an influence on customer satisfaction. The research methodology will involve quantitative research type and data will be collected from primary and secondary sources. The study will provide recommendations to Easy Jet for enhancing the level of customer satisfaction.