Unit 6: Managing a Successful Business Project

ppt as well

MANAGING A
SUCCESSFUL BUSINESSES
PROJECT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK A...........................................................................................................................................3
Overview of company..................................................................................................................3
Aims and objective for project....................................................................................................4
Project management plan with relevant actions to meet objectives and time frame...................4
Research methodologies............................................................................................................11
Primary and secondary research to generate knowledge...........................................................12
Data analysing, findings and conclusion to form for recommendations...................................14
Recommendations in correct manner........................................................................................18
TASK B.........................................................................................................................................18
TASK C.........................................................................................................................................19
TASK D.........................................................................................................................................19
Log Book...................................................................................................................................19
Performance review...................................................................................................................21
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................23

Topic- To determine the challenge and issues arise out of diversity and equality in workplace
and to identify measures taken to solve them.
INTRODUCTION
Diversity and equality play essential role in workplace, it helps to enhance the ability of
staff and increase productivity level rather than before. Due to lack of equality and diversity
companies facing issues that effect growth and success for business. They have to face many
challenges that impact on revenue and quality of products. The present report is based on Lucky
cat of Gordon Ramsay restaurants case, they face challenges and issues due to lack of equality
and diversity in workplace. It explains the brief overview of organization, with aim and
objectives. It justifies project management plan, timelines and work break down structure.
Furthermore, this project clarifies methodologies, research findings and recommendations based
on issues and challenges in workplace.
TASK A
Overview of company
Lucky cat of Gordon Ramsay Restaurants were located in US, United Kingdom, New
Jersey and other places, they have diverse collection of international and London restaurants.
Restaurant Gordon Ramsay is three Michelin star restaurants in UK, operated and owned by
Gordon Ramsay in 1998. In list of Harden's restaurant, Gordon Ramsay is placed at seventeenth
position in London. They produce different types of dishes for its potential consumers in order to
retain with business, company also restructure their existing menu or ad some food items
according to the demand of people that help to attract new clients. They serve high quality of
food to people within marketplace effectively, with the help of experienced and talented
applicants in workplace. They provide its services in Atlantic city, Baltimore, Las Vegas etc.
with set of unique sinning experience.
Restaurant offering good consumers service in clean and hygienic environment that help to
enhance experience of its number of guests in systematic manner (Oswick and Noon, 2014). The
staff of this restaurant interact with people in courteous and positive attitudes that drive guest
towards firm. Workers of restaurant are able to deliver greater quality of food dishes quickly and
on time without any unsatisfactory work, because it impacts on growth and market position of
business. The cleaning department will always clean dining and cooking area properly in order to
keep restaurants clean at all the times. Lucky cat is able to prepare foods accordant to

requirement and demand of target market. It is rated as third most expensive restaurants in UK as
well as all around the world. Fat cow, Murano, Verre, Petrus, Savoy grill etc. are one of the best
Gordon Ramsay restaurants. Pressed Foie and lobster is one of the most expensive dish of
restaurant which is not affordable for every one in state. The staff member work without any
specific dress code, they can wear something formal.
Aims and objective for project
Aim-
To measure the challenges and problems raise due to lack of equality and diversity in
work place. A case study of: lucky cat (Gordon Ramsay Restaurants)
Objective-
 To analyse the concept and significance of diversity and equality
 To identify the challenges and issues faced by Gordon Ramsay restaurants due lack of
diversity and equality in workplace.
 To determine measures taken to solve challenges and problems due to inequality and
diverse workforce in Lucky cat.
 To evaluate the effectiveness of methods uses to solve issues in workplace arise due to
inequality and lack of diversity.
Research questions-
 What are the concept and importance of diversity as well as equality?
 What are the challenges and problems faced by Gordon Ramsay restaurants in workplace
due to inequality and lack of diversity?
 What are the measures taken in order to resolve issues and tackle challenges in workplace
due to equality and diversity?
 What the benefits of methods taken to solve problems in workplace?
Project management plan with relevant actions to meet objectives and time frame
Project management plan is set of subsidiary plans and collection of baselines that
include relevant actions such as scope, cost, schedule, communication, quality, risk and time.
Project management plan is continuously elaborated, that means it is refined, updated, developed
and revisited (Syed and Ozbilgin, 2019). It is incorporated all knowledge area management plan
into cohesive, entire it needs to be collected after all elements plans will be created. The aim of

PMP is to foresee risks and issues as possible and to make plan for controlling and organizing
activities that helps to completed project effectively.
Cost-
Cost is the most essential element of PMP, it helps to complete all the activities and
provide possible results. Each activity in project will have assigned cost or budget, the total cost
be rolled up into work budget. It allows earning important analysis to identify status, costs of
research project is calculated while planning each phases of work, that will be approved before
begging of project. The cost of each activity is defined with the helps of researcher, in which
they decide the actual budget of activities.
Activities Costs (£)
Cost of stationary products 200
Expenses of conducting research and gathering
data
350
Expenses of final printing 70
Cost related with preparing questionnaire 90
Total 710
Scope-
It stated what activities are part of work, scope of work is well-defined at initial stage of
research. The scope of this project it to describe major deliverable of work that help in further
research. It supports to completed research with essential variables and provide high level of
quality. It refers to range up to which subject is discussed, includes explanation to all data
collected while conducting research. In current project the scope of research is to study
challenges and issues in workplace due to lack of equality and diversity.
Risk-
Risk management plan is another significances component or action of PMP that helps to
determine and prioritize any risk might be arisen while conducting research that make negative
effect outcomes. In respond to research, management of risk provide larger benefits to researcher
as help to take better safeguard after analysing risk before it affects each activity. In context to

Lucky cat different kind of risk impacts on growth of organizations such as cost risk, strategic
risk and operational risk.
Time-
Time management is referred to elements of overall project management plan in which
the appropriate timeline is developed and analysed by researcher for completing project.
Investigator takes different phases for managing time effectively such as controlling and
monitoring activities. With the help of Gantt chart the timelines of activities in project is clearly
defined. In context of, restaurant timelines assure that each and every action will be completed
on time and in right place.
Quality-
Researcher will develop the standard relate to quality which is essential components of
work. They have to create strategies that support to meet with quality standards and help to
measure it through range of tools and techniques. To maintain the project quality, Gordon
Ramsay Restaurants uses different types of tools such as benchmarking and cause analysis, that
also help to maintain diversity and equality as well.
Communication-
Communication management outline procedures of enacting formal change required to
baseline of project and how performance of work will be managed amongst other members in
team. Lucky cat will always drive towards using different kind of communication tools that help
to interact with its group and other stakeholder and allow them to make discussion based on
challenges and issues that they face due to inequality.
Resources-
It is significance element of Project management plan, mainly related with cost of
research and work. To gain better results and solve issues in workplace Gordon Ramsay
Restaurants required human resource, money to implement and develop plan as well as to
acquire equipment related to work.
Gantt chart-

Task Mode Task Name Duration Start Finish Predecessors
Auto
Scheduled Formulation of topic 6 days Sun 11/10/19 Sat 11/16/19
Auto
Scheduled
Formulation of aims, objectives
and research questions 4 days Mon 11/18/19 Thu 11/21/19 1
Auto
Scheduled Research methodology 7 days Tue 11/26/19 Mon 12/2/19
Auto
Scheduled Data collection 4 days Wed 12/4/19 Sat 12/7/19
Auto
Scheduled
Analysis and interpretation of
data 3 days Mon 12/9/19 Wed 12/11/19 4
Auto
Scheduled
Draw conclusion and
recommendation 11 days Thu 12/12/19 Thu 12/26/19 5
Auto
Scheduled Draw reflection 3 days Fri 12/27/19 Tue 12/31/19 6
Auto
Scheduled End of project 6 days Wed 1/1/20 Wed 1/8/20 7
Auto
Scheduled
Conclusion and
recommendation 3 days Thu 1/9/20 Mon 1/13/20 8
Auto
Scheduled Reflection 3 days Tue 1/14/20 Thu 1/16/20 9
Manually
Scheduled End of project 1 day Tue 12/17/19 Tue 12/17/19

Activity 1
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Formulatio
n of topic
Formulatio
n of
objectives
and aim

Research
methodolo
gies
Collection
of data
Analyse
and
interpretati
on of data
Conclusion
and
recommen
dation
Draw
reflection
End of
project
Conclusion
and
recommen
dation
Work break down structure-

Research methodologies
Research methodologies is set of different types of techniques and particular procedures
will use to analyse, measure and identify essential information related to chosen subject that. In

research project, methodology allow reader to critically measure overall work reliability as well
as validity.
Research philosophies-
It adopted contains precious assumptions about how research is being prepared or
viewed, from this research methods and strategies were derived (Sheehan and Anderson, 2015).
Many research philosophies will be taken into consideration, that turn in determine research
approach. Interpretivism, positivism, realism and pragmatism, are the four types of research
philosophies. In this project, researcher select Interpretivism research philosophy which is one of
the best research philosophies to perform. According to this method, understanding subjective
meaning of persons in research is very essential. In simple term with the help of interpretivism
research philosophy researcher is able to evaluate strategies taken by Lucky cat to resolve issues
and challenges in workplace due to diversity and equality. It supports investigator to study and
analyse the subject of work in depth and also help to interpret essential components of current
project effectively.
Research type-
Qualitative and quantitative are the categories of research types will use by researcher
according to chosen topic. In this research project, they use qualitative type of research which is
beneficial for them as to provide appropriate findings. It helps to cater deeper analysis of issues
facing by Gordon Ramsay restaurants due to inequality and lack of diversity in workplace. With
the help of this method, researcher effectively encourage and inspire selected participants to give
good response in effective way.
Research approach-
Research approach is divided into two categories such as inductive and deductive,
researcher uses inductive research methods that help to research phenomena in depth and
determining themes efficiently. This approach support researcher to develop new theories and
allow them to create new information from gathered data.
Sampling-
Main conception of qualitative research is to purposeful select participant that encourage
better understanding of whole research questions. Simple random sampling method is chosen in
this research that help to acquire knowledge and reason behind issues in company workplace.

Researcher has selected 30 workers of Lucky cat (Gordon Ramsay restaurants) on base of this
method under probability sampling.
Data collection-
Researcher uses primary and secondary data collection method in this research because it
helps to collect more and more information about the impact of inequality and lack of diversity
on workplace at Gordon Ramsay Restaurants.
Data analysis-
Thematic data analysis category is chosen by researcher that cater better facility to
investigator as make changes according to work.
Ethical consideration-
Researcher has to take care of their participants who are contributing in their research in
order to complete the project on time. They have to work ethically and perform in appropriate
way for getting better findings of whole research.
Primary and secondary research to generate knowledge
Questionnaire-
 Do you think inequality impact on workers' performance?
◦ Yes
◦ No
 Do you think that lack of diversity in workplace impact on Gordon Ramsay
Restaurants productivity?
◦ Yes
◦ No
 Do you believe that equality as well as diversity build strong team or workforce in
Gordon Ramsay restaurants?
◦ Yes
◦ No
 What are the challenges Gordon Ramsay restaurants face due to lack of diversity
and equality in work area?
◦ Increase employee turn over
◦ Decrease revenue of business
◦ Poor quality of services

 Recommend some measures to overcome challenges and solve problems due to
inequality and lack of diversity in workplace?
 According to you what are the issues faced by Lucky Cat of Gordon Ramsay
Restaurants due to lack of diversity and equality ?
◦ Increase in miscommunication
◦ Creation of barriers
◦ Increase in discrimination
◦ All the above
 Do you have any knowledge of equality and diversity?
◦ Yes
◦ No
 What are the advantage of having diverse workforce?
◦ Positive working environement
◦ increase productivity
◦ Sustain bramd image
Secondary research: Literature review-
Significance of equality and diversity-
According to Benschop and et.al., 2015 diversity and equality in workplace is very
essential and significant part of business success and growth within market. Equality in work and
activities of senior helps to build strong workforce in company that are able to perform better
than before with high level of interest in given task. Diversity in workplace helps to promote
innovative culture or innovation, it supports to increase opportunity to understand workers and
what values means for all of them. Along with this equality in workplace is also important as
diversity, because it helps to create positive and health environment for all workers where they
can feel freedom and equally opportunities for career growth.
Sabharwal, 2014 contradict that diversity in workplace open ways for new talented
applicants in company where they feel a essential part of business. Equality in paying wages
improve the morale of existing and new employees in company as help to attract people from
pool of diverse talent.
Challenges and problems due to lack of diversity and equality-
As per view of Sippola, 2014 due to lack of diversity business has suffered a lot, it
directly impacts on its productivity and profitability. High employee turnover is one of the

biggest challenge occur due to that issue, that decrease profit margin of companies and effect
market position negatively. Inequality demotivate existing staff and lower down their
performance in workplace as compare to previous efforts.
Al-Asfour and et.al., 2017 stated that lack of equality and diversity make compromise on
service quality, when workers do not treated by senior equally with less favouritism, they cannot
be able to work effectively that directly affect quality of food services.
Methods taken to solve problems and challenges due to inequality and lack of diverse
workforce-
As discussed by Pant and Vijaya, 2015 equal pay is one of the best measure taken to
solve issues that may arise due to inequality in workplace that influence on staff performance
and productivity. In addition to this, business will take few steps towards overcoming challenges
that they faced due to lack of diversity, they can motivate employees to take participation on
decision-making procedure.
Shore, Cleveland and Sanchez, 2018 elucidated that opportunity of getting training in
workplace that enhance skills and knowledge is the best way to reduce inequality. People have to
share their ideas and point of view in order to make innovation in exiting production procedure.
Effectiveness of measures taken to overcome challenges and solve issues in workplace-
According to Shore, Cleveland and Sanchez, 2018 employee contribution to decision-
making activity is very beneficial for business as it helps to retain skilled people with them for
longer. It helps to enhance their moral and make them able to feel equality in workplace.
Data analysing, findings and conclusion to form for recommendations
Theme 1:Do you think inequality impact on workers' performance?
Yes 29
No 1

Interpretation- out of 30 respondents, 29 people think that inequality directly affects
productivity and performance of workers which is not appropriate for long term success of
business. On the other hand, only 1 participant think that inequality do not make any effect
productivity and performance in workplace, it just impact on behaviour of applicants.
Theme 2: Do you think that lack of diversity in workplace impact on Lucky Cat
Restaurants productivity?
Yes 15
No 15
Interpretation- 15 participants think that diversity is essential because it helps to
enhance productivity, but due to lack of diversity business cannot be able to gain better success

(Saxena, 2014 ). On the other hand, 15 people think that due to inequality staff loss hope of
getting fair treatment from its senior.
Theme 3: Do you believe that equality as well as diversity build strong team or workforce
in Lucky Cat restaurants?
Yes 25
No 5
Interpretation- accordant to 25 participants, equality and diversity build strong team of
people in workplace. Employee contribution in decision-making is the best methods that enhance
productivity of existing as well as new candidates in workplace. Out of 30, 5 respondents give
their point of view, they think that with the help of paying fair and equal wages management will
be able to solve issues and overcome challenges.
Theme 4:What are the challenges Lucky cat Gordon Ramsay restaurants face due to lack
of diversity and equality in work area?
Increase employee turn over 27
Decrease revenue of business 2
Poor quality of services 1

Interpretation- according to 27 participants, lack of diversity and equality in workplace
create many challenges for company such as increase rate of employee turnover. On the other
side, 2 respondents believe that inequality and lack of diversity is one of the reason behind poor
service quality of food. 1 respondent think that lack of diversity and equality decrease market
share and revenue of business.
Theme:5 Recommend some measures to overcome challenges and solve problems.
Training and development 28
Pay attention 2
Interpretation- according to 28 participants training and development opportunities for
all workers without making any differences improve the working environment. But, 2

respondents think that company can increase diversity and solve issue related to this with the
help of paying attention and working with people in workplace.
Theme 6: According to you what are the issues faced by Lucky Cat of Gordon Ramsay
Restaurants due to lack of diversity and equality ?
Increase in miscommunication 10
Creation of barriers 10
Increase in discrimination 5
All the above 5
Interpretation: From the above diagram it has been concluded that out of 30 employee's there
are only 10 respondents that have knowledge of diversity and equality. Remaining 20 employee's
stated that they do not have any knowledge of diversity and equality.
Theme 7: Do you have any knowledge of equality and diversity
Yes 10
No 20

Interpretation: From the above diagram it has been concluded that out of 30 employee's there
are only 10 respondents that have knowledge of diversity and equality. Remaining 20 employee's
stated that they do not have any knowledge of diversity and equality.
Theme 8: : What are the advantage of having diverse workforce?
Positive working
environement 22
increase productivity 7
Sustain bramd image 1

Interpretation: From the above, it is interpreted that majority of the respondents are in favour
that it leads to increase productivity and develop positive working environment.
Findings-
From above, analysis of collected data it has been summarized that lack of diversity and
equality made impact on growth of workers as well as organization which does not allow them to
increase revenue and retain applicants for long.
Recommendations in correct manner
In order to enhance employee’s performance and work abilities Gordon Ramsay
restaurants recommended adopting different types of methods that help to reduce inequality and
lack of diversity in workplace. Company must offer training and development session for
everyone in workplace which is beneficial for them as to increase knowledge about specific job
role.
TASK B
Personal performance review:-
What was the project supposed to accomplish?
The respective project was supposed to measure the respective challenges and problems that
raised due to lack of equality and diversity at Gordon Ramsay Restaurants.
Did the project succeed in its aims? How do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes, the project succeed the respective aim as the respective challenges that Gordon Ramsay
Restaurants was facing was analysed effectively and respective measures that company can take

was evaluated in an effective manner.
What things do you think worked well and why? Evaluate all aspects of the project (e.g.
initial inception, project activities and project outcomes) from a range of perspectives.
The measures that were evaluated worked well in order to resolve different problems that the
firm was facing. Initially, problem raised in collection of data, but with the use of right
strategies, data was collected and measured in an effective manner.
What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
During the project, the problems that raised was with respect to data collection as different
people were having different thoughts with respect to the organisation, as a result if was tough
for me to interpret the data effectively.
What did you learn from undertaking the project?
From the respective project, I learned that it is very important for the organisation to have
equality and diversity at the work place, else the firm will face many challenges
How would you rate your performance as project manager?
As a project manager I worked effectively as I collected different data and analysed it in order
to make my project successful. So, I will rate myself 8 out of 10
What strengths and weaknesses of your performance did you identify?
My strength was that I worked effectively, to collect the data with the help of my
communication skills. But somehow I was lacking behind to interpret the data effectively as
many of the people were neutral and was not responding to my questions.
How will this inform and support your continuous professional development?
This experience will help me in my near future projects as many of my skills got developed
while conducting the respective research project.
The success of the project and its usefulness in supporting your chosen organisation’s
organisational performance
The success of this project will help the organisation in analysing where they are lacking behind
and finding the respective measures to overcome these issues. This will help the business to
work in an effective manner to compete in market.
Your own performance
This project is also helpful for me in enhancing the respective skills and making me work
effectively for my future projects.
TASK C
Covered in PPT
TASK D
Log Book
Name:

Project title: To determine the challenge and issues arise out of diversity and equality in
workplace and to identify measures taken to solve them.
Date:
Update on weekly research/tasks achieved
Points to consider:
What have you completed?
Research.
Did you execute necessitate of task?
Yes
Are you on path and within fit deadlines?
Yes
Did you want to make any changes to your project management plan?
No
Any risks and/or issues identified?
Points to consider:
Did you identify any issues or risks in respect of lack of skills needed for undertaking
research?
No
Did you determine any extra risks/issues that have an effect on the project management
plan?
No
Problems encountered
Points to consider:
What
challenges did
you face?
No, I don't
face any

Barriers.
How did you
overcome
them?
Developing New ideas and change of project direction
What have I learnt about myself this week?
Points to consider:
How did I feel when I had to face the problems? Did I find it useful to complete the
tasks?
Yes, I feel useful.
How well have I performed? What did I contribute? What can I improve on next week?
I have performed well and I have contributed all my skills and knowledge to reach the
aim of the research and and in future I will I,prove my research skills.
How might this learning apply in the future?
In terms of research
Tasks planned for next week
Points to consider:
Which tasks are more important?
Data Collection and data sampling
Have you ever have sufficient time for completion?
Yes
Project plan
status to date (on,
ahead, behind)
Supervisor comments to address
Performance review
Performance Review
The respective project was supposed to measure the respective challenges and problems that raised
due to lack of equality and diversity at Gordon Ramsay Restaurants.

Research aims and Objectives.
To measure the challenges and problems raise due to lack of equality and diversity at
Gordon Ramsay Restaurants.
 Did the project has achieved its aims and objectives ? How do you know?
Specifically, please outline any judgement and assessment undertaken.
Yes, the project succeed the respective aim as the respective challenges that Gordon Ramsay
Restaurants was facing was analysed effectively
 What aspects do you think worked well and why? Evaluate all prospects of the project
(e.g. initial planning, project activities and project outcomes) from a range of
perspectives.
The measures that were evaluated worked well in order to resolve different problems
 What problems have occurred during the project and how were they tackled? Was
there timely identification of issues and resolution during the project process?
The problems that raised was with respect to data collection
 What did you acquire from undertaking the project?
It is very important for the organisation to have equality and diversity at the work place, else
the firm will face many challenges
 How would you rate your actions as Project Manager?
8 out of 10
 What strengths and weaknesses of your performance did you analyse?
 Strength- Communication skills
 Weaknesses- lack of interpretation skills
 How will this inform and support your continuous professional development?
 Through Email.
CONCLUSION
It has been concluded that the major aim of project management plan is to foresee risks
and problems as possible and to make plan for controlling and monitoring the activities that
helps to completed project effectively. Project management plan is the document that is used to
explain various stages of the project. It involves planning, monitoring, closing, controlling etc.

Equality and diversity refers to providing equal opportunities to all the employee's that are
working in the company. There are various issues that company has to face due to lack of
equality and diversity such as increase in miscommunication, negative impact on growth of firm
etc. Further, it has been concluded that company should conduct training and development
activities for employee's that will help to create understanding of the concept of equality and
diversity. It is highly effective in retaining loyal employee's, improve level of motivation etc.

REFERENCES
Book and Journals
Al-Asfour, A and et.al., 2017. Saudi women’s work challenges and barriers to career
advancement. Career Development International. 22(2). pp.184-199.
Benschop, Y and et.al., 2015. Future challenges for practices of diversity management in
organizations. Handbook for Diversity in Organizations, Oxford University Press,
Oxford. pp.553-574.
Oswick, C. and Noon, M., 2014. Discourses of diversity, equality and inclusion: trenchant
formulations or transient fashions?. British Journal of Management. 25(1). pp.23-39.
Pant, J.J. and Vijaya, V., 2015. Challenges in diversity management: A case study of MediHealth
systems. South Asian Journal of Management. 22(1). p.159.
Sabharwal, M., 2014. Is diversity management sufficient? Organizational inclusion to further
performance. Public Personnel Management. 43(2). pp.197-217.
Saxena, A., 2014. Workforce diversity: A key to improve productivity. Procedia Economics and
Finance. 11. pp.76-85.
Sheehan, M. and Anderson, V., 2015. Talent management and organizational diversity: A call
for research. Human Resource Development Quarterly. 26(4). pp.349-358.
Shore, L.M., Cleveland, J.N. and Sanchez, D., 2018. Inclusive workplaces: A review and
model. Human Resource Management Review. 28(2). pp.176-189.
Sippola, A., 2014. Essays on human resource management perspectives on diversity
management. Vaasan yliopisto.
Syed, J. and Ozbilgin, M., 2019. Managing diversity and inclusion: An international perspective.
SAGE Publications Limited.
Theodorakopoulos, N. and Budhwar, P., 2015. Guest editors' introduction: Diversity and
inclusion in different work settings: Emerging patterns, challenges, and research
agenda. Human Resource Management. 54(2). pp.177-197.