Managing Food & Beverage Operations

Unit 6: Managing Food &
Beverage Operations

Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Different kinds of businesses in the food and beverages industries.......................................3
P2 Various rating system for food and beverage industry at both national and international
level..............................................................................................................................................4
P3 Current and future trends which affects the business for food and beverage.........................6
TASK 2............................................................................................................................................7
Covered in PPT............................................................................................................................7
TASK 3............................................................................................................................................7
P6 Comparison and differentiation in the operational and marketing technology for various
types of food and beverage businesses........................................................................................7
TASK 4............................................................................................................................................8
P8. Strategies which are used for attracting the customers.........................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
The craze among the people for food will never get dull. Increase in the interest among
the people for foods and beverages have resulted into increase of competitors among this sector.
By reviewing all these trends for food most entrepreneurs are trying to bring up different
varieties and type of food and beverages to the customers. They try to come up with a new
concept which could enable them in achieving the competitive advantage in the market. A cafe
or restaurant can distinguish them from other competitors by providing a different menu, totally
new décor, services, food and beverages offering and the like. A lot of resources may require in
opening up a food and beverage company (Borovčanin and Kilibarda, 2020). Some of them may
include human resources, raw materials, required tools and machineries, land, proper décor for
the place and much more.
This report discusses about various kinds of businesses in food and beverage industry
along with the rating system which has been set to allocate these food and beverage industry at
both national and international level. The report also includes the ways of using technologies
which enables them in improving their productivity level.
TASK 1
P1 Different kinds of businesses in the food and beverages industries
There are various types of businesses present in this food and beverage industry, some of
them may includes:
Fine Dining Restaurant: In this type of food and beverage sector the cafe or restaurant are very
posh and elegant. These restaurant can prepares very complex food which are presented in a very
elegant and exquisite. The staff members who are serving the food or drinks are vert trained and
the different set of vibes are build up in such places. The services, food, environment, décor and
all are set in such a way that the customers feel very uber in him. These restaurants uses fine
quality linen table cloth, proper lightings which suits with the environment or concept, Crystal
clear dish, Silver plates and much more (Del Chiappa, Martin and Roman, 2016). Sometime the
table is also decorated with a vase of fresh and beautiful flowers. In such types of businesses the
cost for the guest to acquire the services from these restaurant is quite high than an average.

Casual Restaurants: These type of restaurants also referred as family restaurants which are
open for all 3 dining period. The menu which is offered by these restaurants are of huge variety
and quite affordable making it convenient for the people of variety of tastes. The spacing for
such type of restaurants are quite large so as to welcome more families. Both type of restaurants,
chain and independent, can get to see in this business. But both types of businesses get successful
in industry. In these kind of business a high degree of cross utilisation can be seen in which the
same dish gets combined with variety of other ingredients to make it a new dish.
Ethnic Restaurant: In this type of business the owner shows up his own culture in his servings.
They set up their menu, their décor, service style, in food and beverage systems and so on. Such
restaurants grab the attention more from the immigrants who belong to the same culture which
that owner belong or serves (Donnelly, 2016). Apart from this the people who have the interest
in trying the food varieties from different cultures goes there. Such restaurant businesses present
their culture to the customers in the form of food and beverages.
Upscale casual dinning: There are times when people just want to chill out with their people
and spend some quality time. Although these kinds of restaurants are open for all 3 meal time but
majorly they seek their focus at dinners. The environment or vibe which are set up by these
restaurants are very much chill.
P2 Various rating system for food and beverage industry at both national and international level
As concern with the food and beverage industry the hygiene, quality and safety of that
product matters the most. The stars to these industries are allotted in accordance with the degree
of taste, safety and hygiene element is presented into their products. To attain the high ratings the
food and beverage company should take major care about the safety and taste of their food and
beverage. Bad quality, taste and unsafe food can harm the reputation of the company itself. High
the quality for food, high would be the rating allotted to that company. The rating are done by
customers review and feedbacks (Jones, Comfort and Hillier, 2016). The more good feedbacks
and review comes from customers, the high ratings would get allotted to that company. To make
sure that the quality and safety standards of the food and beverage company met the standards
there is a set of instruction or parameters known as FSMS. FSMS is an approach which reduces
the hazards related to food and beverage safety in the view to keep them safe and hygiene. All
the businesses which are operating in a food and beverage industry has to look up to these
standards to get the certificate of safety and hygiene production of food and beverages. Rating