Digital Technology and Small Business Growth

This assignment explores the impact of new digital technologies on small business growth and innovation. Learners are required to assess departmental approaches to these technologies and demonstrate their understanding through a project focused on this theme. The project involves planning, execution, and reflection, culminating in a self-evaluation and supervisor feedback section.

UNIT: 6 – MANAGING
SUCCESSFUL BUSINESS PROJECT
(CORE UNIT 6)
TOPIC: THE IMPACT OF DIGITAL TECHNOLOGY
SUPPORTING SMALL BUSINESS GROWTH AND
INNOVATION
STUDENT NAME:
STUDENT ID:
PROFESSOR NAME:

Executive Summary
The objective of this study is to manage a successful business project considering the impact of
digital technology supporting small business growth and innovation. For this purpose, this study
has considered a small-scale organisation of UK, which is named as ThirdWay Interior. In this
regard, it has assessed the key business components, such as administration, communication,
production and storage distribution. It also has developed proper project management plan to
give the implementation process of digital technology at the organisation with prior
consideration. In addition to it, this study also has supported the project management plan with
project schedule and milestone schedule. In this process it also has conducted data analysis on
the employees and managers of the organisations and aligned the findings of them with the
considered objectives. In this way, this study has become capable of recommending the
organisation about the most effective ways of implementing digital technology within their
workplaces.
2 | P a g e

Learners Declaration
I certify that the work submitted for this unit is my own and the research sources are fully
acknowledged.
Learners Signature: Date:
3 | P a g e

Table of Contents
Introduction......................................................................................................................................5
Task 1: LO1.....................................................................................................................................5
P1 Devising project aims and objectives for the chosen scenario...............................................5
Project Aim...............................................................................................................................6
Project Objective......................................................................................................................6
P2 Producing project management plan considering aspects of cost, time, scope,
communication quality, resources and risk..................................................................................6
M1 Producing comprehensive project plan, project schedule and milestone schedule...............8
Project Schedule.......................................................................................................................9
Milestone Schedule..................................................................................................................9
P3 Producing work breakdown structure and Gantt chart to provide timeframes and
completion stages.......................................................................................................................10
Work Breakdown Structure....................................................................................................10
Gantt chart..............................................................................................................................11
Task 2: LO2...................................................................................................................................11
P4 Carrying out small-scale research by applying quantitative and qualitative methods in
appropriate with meeting project aims.......................................................................................11
Quantitative method...............................................................................................................12
Qualitative method.................................................................................................................13
M2 Evaluating accuracy and reliability of applied research methods.......................................14
D1 Critical evaluation of project management process and applying appropriate research
methodologies............................................................................................................................14
Task 3: LO3...................................................................................................................................15
P5 Analysing data and research using appropriate techniques and tools...................................15
P6 Communicating recommendations as outcome of research and data analysis.....................16
M3 Evaluating appropriate tool selection with techniques for accuracy and authenticity........16
Task 4: LO4...................................................................................................................................16
P7 Reflecting on the undertaking value of research in accordance with meeting objectives and
own learning and performance...................................................................................................16
4 | P a g e

M4 Evaluation of project management process values and quality research uses to meet
objectives...................................................................................................................................17
D2 Critical evaluation and reflection on project outcomes, decision-making process and
project management plan development......................................................................................17
Conclusion and Recommendations................................................................................................17
Bibliography..................................................................................................................................19
Appendices:...................................................................................................................................20
Appendix 1: Quantitative Method..............................................................................................20
Appendix 2: Qualitative Method................................................................................................22
Appendix 3: Template for evidence collection to be attached with the report by the learner...23
Appendix 4: Template for Performance Review Template to be attached with the report by the
learner:.......................................................................................................................................25
5 | P a g e

Introduction
Digital technology within the organisations has been playing pivotal roles in the organisational
growth and innovation process. It also has improved the sustainability developments for the
small-scale industries as well. For this purpose, this study has tried to shed light on the
effectiveness and requirements of digital technology at the small-scale organisations by
developing a project management plan. In this regard, it has conserved a small-scale organisation
of UK, named as ThirdWay Interior. This company has been associated with the small and
medium sized industry of UK with an employee base of 59 and a turnover below $3 million per
annum.
Figure 1: Logo of ThirdWay Interior
(Source: thirdwayinteriors.com. 2017)
Task 1: LO1
P1 Devising project aims and objectives for the chosen scenario
The project management plan considering the issue regarding the impact of digital technology in
support of small business growth and innovation is liable to be involved with major
contemporary organisational issues. In the words of Spencer et al. (2012), the managements of
the organisations around the world have been found largely associated with this issue either
actively or passively. In most of the cases, the managements of the organisations are found to be
6 | P a g e

categorising their strategies in regards to acknowledge the emerging impacts of digital
technologies. However, the adoption and interest of considering digital technology have been
found extensively tangible among the entrepreneurs and small-scale managements in comparison
to the large scale enterprises.
Project Aim
The aim of the project is to demonstrate the impacts of digital technology that support business
growth and innovation within the organisation. For this purpose, this study has shed light on the
dependent and independent variables associated with the uses of digital technologies within the
organisations. In line with this it also has focused on the avenues that the managements of the
organisations utilise them for the purpose of enhancing their business growth and innovation
within the competitive markets. Shedding light on the emerging uses of digital technologies and
their advanced implementations within the organisations has also been considered in this study
as prior project aims.
Project Objective
 To address the variables of digital technology usages within the organisations
 To find out the processes of implementations of digital technology
 To assess the impacts of digital technology in organisational innovation and growth
 To evaluate success of small businesses through the implementation of digital technology
 To recommend the most effective ways of utilising digital technology within organisation
P2 Producing project management plan considering aspects of cost, time, scope,
communication quality, resources and risk
Project management plan refers to the process how the strategies are developed for the purpose
of devising a project. Project management plan also helps the organisations to develop an
overview on the project considerations along with intense discussions on them. According to
Fitzgerald et al. (2014), the project management plans are developed on the basis of the prior
consideration of a certain issue or an aspect that is supposed to be implemented for the purpose
of organisational development within the competitive markets. In this context, the management
of an organisation is required to sort out the aspects of project managements on the prior basis of
their implementation measures. This study has tried to develop a project management plan for
7 | P a g e

the management of ThirdWay Interiors considering their persuasion of digital technology for the
purpose of organisational growth and innovation within the end of next year.
Project Aspect Discussion
Project Cost The aspect of project cost is considered to be the fundamental
approach of any project management plan, on the basis of which the
implementation measures are considered. In most of the cases, the
managements of the organisations emphasise on categorising this
aspect in order to ensure the proper implementation processes
accordingly. As per the concern of digital technology impacts at
ThirdWay Interior, the management is required to consider a budget
$6 million.
Project Scope The project scope at the ThirdWay Interior is solely aligned with the
benefits regarding digital technology implementation followed by the
consequences in sustainability growth. As per the concern of
ThirdWay Interior, the management is required to ensure that the
project outcomes are aligned with the purposes of enhancing business
growth and innovation. In addition to it, the management of
ThirdWay Interior is also supposed to consider the benefits of
marketing and sales as well in terms of their digital technology
implementation.
Project Time Project time is considered to be another major axis of Project
Management Plan that is inclined with the project cost. In most of the
cases, they are found disproportionate to each other. Thus, the
management of ThirdWay Interior has focused on this issue
effectively. A timeframe of six months are supposed to be enough in
terms of project timing.
Project Quality Project quality is another major aspect, where the management of
ThirdWay interiors ensures their prior deliverable to their customers.
For this purpose, they also have shed light on the project scope to
assess whether the changes can be implemented successfully or not.
8 | P a g e

The scope of this particular project includes diverse components,
such as qualitative and quantitative data, documentation, manuals and
other training aids.
Project
Communication
Project communication is aligned with the requirements of the
customers from an organisation. The management plan for project
communication is based on the roles of the organisation, followed by
the massage that is required to be conveyed. In this context, the
management of ThirdWay Interior is supposed to develop better
communication skills within the workplaces and acknowledge the
communication benefits with all the stakeholders through digital
technology implementation.
Project Risk Project risks are mostly associated with time and wealth of the
organisations, which are evident enough to distinguish the successes
from failures. The management of Third Way interior is also required
to address certain project risks that include data security, data
inventory and incompetency to work with advanced technologies.
Project Resources Project resources may include a range of factors, components and
objects. In this context, the technological installations followed by the
prior supplies of technological amenities are subjected to play the
roles of resources.
Table 1: Project Management Plan for ThirdWay Interior
(Source: Self-developed)
M1 Producing comprehensive project plan, project schedule and milestone schedule
Developing comprehensive project plan for an organisation is required to be supported by project
schedule and milestone schedule for the purpose of ensure the effectiveness of the project plans.
In the additional words of Soetanto & Jack (2013), project schedule and milestone schedule are
also found efficient in recommending the best possible avenues to execute the plans keeping the
time and budget constraints in mind. Thus, this study has focused on developing both the project
and milestone schedule in order to comprehend the project management plan for ThirdWay
Interior keeping an overall timeframe of 12 months in mind.
9 | P a g e

Project Schedule
Project Aspect Time Duration
Cost design 9 Months
Anticipating scope 3 Months
Time management 12 Months
Quality management 6 Months
Communication development 6 Months
Risk assessment 4 Months
Resources management 9 Months
Table 2: Project Schedule for ThirdWay Interior
(Source: Self-developed)
Milestone Schedule
Milestone Description Date
Complete requirements
gathering
All sorts of requirements for digital
technology are subjected to be arranged
to replace the existing ones
31/02/2018
Innovative planning for
digitisation of system
Online marketing design
The planning of step-by-step digital
designing is meant to be ready for the
planning execution
31/03/2018
Online sales promotion
System
System of online promotion must be
developed
31/05/2018
Online transaction system The payment or other transaction
systems are required to be digitalised
for the greater impact of business
growth and innovation
31/06/2018
Training employees The employees must be trained to be
accustomed with the digital systems
31/09/2017
Recruiting candidates More digitally competent candidates are
subjected to be recruited either by
replacing or along with the existing
31/12/2017
10 | P a g e

employees
Table 3: Milestone Schedule for ThirdWay Interior
(Source: Self-developed)
P3 Producing work breakdown structure and Gantt chart to provide timeframes
and completion stages
Work Breakdown Structure refers to the key deliverables of the project that enables the
organisational efforts and converts them into the tangible actions. Work Breakdown Structure
also helps the managements of the organisations to ensure their path of works and that is too with
the timely approaches. On the other hand, Gantt chart enables the organisations to enable the
timely path to approach each of the tasks within the project. It is extensively useful in sorting out
the tasks according to their downwards time schedule. In the words of Christensen (2013), Work
Breakdown Structure refers to a delivery oriented decomposition that is designed hierarchically.
On the contrary, Gantt chart designs the schedule as per the requirements of the tasks to be done.
Work Breakdown Structure
Figure 2: Work Breakdown Structure for ThirdWay Interior
(Source: Self-developed)
11 | P a g e

Gantt chart
Figure 3: Gantt chart for ThirdWay Interior
(Source: Self-developed)
Task 2: LO2
P4 Carrying out small-scale research by applying quantitative and qualitative
methods in appropriate with meeting project aims
Applying quantitative and qualitative research on the utilisation of digital technology can be
helpful for the study to know whether the approaches of digital technology at ThirdWay Interior
are fruitful or not. Qualitative and quantitative methods are supposed to play the potential roles
in making the issue transparent for the management of ThirdWay Interior. In the words of
Beattie (2014) qualitative method is subjected to play a potential role in developing knowledge
on the consideration of digital approaches at ThirdWay Interior by the perceptions of the
managers of the company. On the other hand, quantitative method is supposed to gather
knowledge regarding the employee perception on the issue of digital technology within the
workplaces of ThirdWay Interior. For this purpose, this study has conducted both the qualitative
and quantitative methods considering different work groups of ThirdWay Interior. For
quantitative method, this study has developed a survey questionnaire of 4 questions to gather
information from 509 employees of ThirdWay Interior. On the other hand, it also has prepared
an interview questionnaire of 2 questions to ask the 3 top level managers of ThirdWay Interior.
12 | P a g e

Quantitative method
1. How far do you think digital technology at ThirdWay Interior can improve the business
growth?
Options Response in
percentage
Total response Total respondents
Strongly agree 42.37% 25 59
Agree 30.51% 18 59
Neutral 16.95% 10 59
Disagree 6.78% 4 59
Strongly disagree 3.39% 2 59
Table 4: Business growth at ThirdWay Interior through digital technology
(Source: self-developed)
2. How far do you think digitisation at ThirdWay Interior can improve the business innovation
goals?
Options Response in
percentage
Total response Total respondents
Strongly agree 52.54% 31 59
Agree 28.81% 17 59
Neutral 10.17% 6 59
Disagree 6.78% 4 59
Strongly disagree 1.7 1 59
Table 5: Business innovation at ThirdWay Interior through digital technology
(Source: self-developed)
3. Do you think digital technology can be useful for sustainability in the competitive markets?
Options Response in
percentage
Total response Total respondents
Strongly agree 59.32 35 59
Agree 28.81% 17 59
Neutral 6.78% 4 59
Disagree 3.39% 2 59
Strongly disagree 1.7% 1 59
13 | P a g e

Table 6: Business sustainability through digital technology at ThirdWay Interior
(Source: self-developed)
4. Do you agree that digital technology is more useful for the small-scale industries than the
large-scale enterprises?
Options Response in
percentage
Total response Total respondents
Strongly agree 23.73 14 59
Agree 52.54 31 59
Neutral 20.33 12 59
Disagree 1.7% 1 59
Strongly disagree 1.7% 1 59
Table 7: Effectiveness of digital technology in small-scale industries
(Source: self-developed)
Qualitative method
1. How far do you think digital technology at ThirdWay Interior improve the business growth
and innovation goals?
1st Manager 2nd Manager 3rd Manager
With the emergence of digital
technologies around the
worldwide business, the
necessity of implementing this
strategy in ThirdWay has
become mandatory.
With the prior implementation
of digital technology we are
supposed to develop our
sustainable growth through
customer satisfaction
management.
Digital technology has
become the necessity of any
organisation that intends to
compete within the consumer
markets.
Table 8: Effectiveness of digital technology at ThirdWay Interior
(Source: self-developed)
1. What strategies are required to implement digital technology at ThirdWay Interior?
1st Manager 2nd Manager 3rd Manager
Starting from the human
resource management to all
the workplaces have been
Considering the needs of the
organisations are subjected to
be categorised as per current
With the implementation of
digital technology in
ThirdWay Interior, we can
14 | P a g e

considered for digital
technology development.
priorities. target more customer ranges
from wider markets.
Table 9: Strategies to implement digital technology at ThirdWay Interior
(Source: self-developed)
M2 Evaluating accuracy and reliability of applied research methods
Qualitative and quantitative methods are used for the data analysis processes of study, on the
basis of which prior knowledge are gained in the manner of tangible data and information
(Harrington & Srai, 2016). Thus, both these methods have been using by the researchers since
years. However, the researcher is always liable to decide whether to use quantitative method or
to use qualitative method or both depending on the spectrum of the issue. This study has been
required to acknowledge both the methods to extract the needful knowledge. The quantitative
data, in this context, has allowed all the employees of ThirdWay Interior to express their views in
terms of the implementation of digital technology. On the other hand, the top level managers of
ThirdWay Interior have expressed their visions on the utilisation of digital technology at their
workplaces in more classified manner. Collecting all these views and assimilating them towards
the effectiveness are subjected to be useful for recommending the most efficient ways to the
organisation. In the survey questionnaire, all the employees had been found as respondents and
the interview questionnaire had been able to mange answers from all the three top level
managers. This makes evident that the utilisation of both the research methods had remained
accurate in terms of gathering the most convenient answers. In addition to it, this study also has
acknowledged the Data Protection Act 1998, under which all the data collected from the survey
questionnaire or interview questionnaire have been kept confidential (legislation.gov.uk. 2017).
D1 Critical evaluation of project management process and applying appropriate
research methodologies
Project management process is meant to be developed on the basis of findings of a research,
which are collected through diverse research methods. This study has utilised both qualitative
and quantitative methods in order to gather knowledge on the digital technology implementation
issues at ThirdWay Interior. This study has acknowledged the utilisation of these two research
methods on the prior basis of the research mythologies, which had been aligned with the prior
considerations of research significance, design, philosophy, approach and data collection
15 | P a g e

method. As per the research significance is concerned, this study has addressed the available
literary sources regarding this issue. Descriptive design has been utilised in this study followed
by the Interpretivism research philosophy, which allowed it to acknowledge the Deductive
research approach. In addition to these, Primary data collection technique have been utilised for
more efficient data instead of using secondary sources. Selection of the research mythologies
helped the study to progress through the right path that has been engaged with the research
method analysis eventually.
Task 3: LO3
P5 Analysing data and research using appropriate techniques and tools
The data collected through the qualitative and quantitative method have been utilised for the
analytical process in order to make them tangible for the management of ThirdWay Interior.
Selecting the primary data collection technique has allowed this study to assess data from more
convenient and reliable sources. In addition to it, this study also had categorised the uses of
qualitative and quantitative data collection method, where tools like survey questionnaire and
interview questionnaire have been acknowledged respectively. With the help of these tools and
techniques, both the data collection methods allowed this study to analyse the finding with prior
appropriateness. As per the survey questionnaire, 42.37% of the respondents had been found
relying on the business growth through digital technology at ThirdWay Interior. Besides, 52.54%
of the respondents had been found strongly agreed to the implementation of digital technology at
ThirdWay Interior for subjective innovation goals, which had been followed by 59.32% votes,
which preferred digital technology as per the sustainability requirements of the organisation. In
line with this, 52.54% of the votes have been collected that were firmly agreed to the
implementation of digital technology for the purpose small-scale industry development. With the
progress of the data collection process, qualitative method has also prioritised this issue as per
their concern for organisational development. In this regard, all the top level managers of
ThirdWay Interior has agreed to this implementation by addressing the timely needs of the
digital technologies in the competitive markets. In addition to it, they also expressed their views
on the positive outcomes of this implementation process in their small-scale organisation and
elaborated their visions on the process of implementing it step by step.
16 | P a g e

P6 Communicating recommendations as outcome of research and data analysis
The outcomes of the data collection process have enabled this study to develop prior
recommendations on the basis of the findings. The data collected through the qualitative and
quantitative methods have provided needful critical assessments on the prior utilisations of
digital technology at ThirdWay Interior considering the views of all the employees and managers
associated to ThirdWay Interior. With all their prior views and visions, it has become evident
that the management of ThirdWay Interior extensively require implementations of digital
technology in order to sustain in the competitive markets. The outcomes of the data analysis also
recommended that the management of ThirdWay Interior is required to implement them
accordingly and align them with the needs of all their stakeholders associated either internally or
externally.
M3 Evaluating appropriate tool selection with techniques for accuracy and
authenticity
Selecting the appropriate tools is always considered to be the baseline of ay study or research.
For this purpose, this study has addressed this issue categorically and utilised the most
convenient tools and techniques considering the requirement of study. Assessing the needs of a
research on a particular issue is always required to be assessed with the anticipated outcomes
(Wiengarten et al. 2013). For this reason, this study opted for the quantitative and qualitative
research methods through survey questionnaire tool and interview questionnaire tool
respectively. In addition to it, it also has focused on the ethical consideration issues to maintain
the confidentially of the collected data with the prior intervention of Data Protection Act 1998.
Task 4: LO4
P7 Reflecting on the undertaking value of research in accordance with meeting
objectives and own learning and performance
The reason behind considering the issue related to the impact of digital technology at the small-
scale organisations is the emerging needs of it across the worldwide competitive markets. This
study has tried to shed light on the advantages and disadvantages of it considering the need of a
small-scale organisation. For this purpose, it has assessed the current situations in comparison to
the required measures to be taken. The outcomes clearly praised the necessity of considering the
17 | P a g e

implementation of digital technology at any small-scale organisation like ThirdWay Interior. In
addition to it, this study has also succeeded to gather information on the step-by-step
implementation process from the managers. In line with the ThirdWay Interior, this study also
has assessed the priority of digital technology at the other small-scale organisations as well.
M4 Evaluation of project management process values and quality research uses to
meet objectives
The findings developed through the data analysis methods have played an evident role in
suggesting the value of undertaking this issue for study. In addition to it, the affirmative
approaches from both the employees and the managers reflect the success of the objectives
considered for this study. The project management process, in this study, has valued the
objectives clearly and developed findings on the prior basis of them. For this purpose, it also has
developed the questionnaires keeping the objectives in mind and used the research tools
accordingly.
D2 Critical evaluation and reflection on project outcomes, decision-making process
and project management plan development
The project outcomes of this study have been solely aligned with the findings developed from
the data analysis through qualitative and quantitative methods. The outcomes in this context had
been extensively associated with the research objectives, which allowed the study to ensure prior
decision-making process as well. In addition to it, the considered objectives of the study that had
been developed on the basis of research variables helped it to develop project management plan
eventually.
Conclusion and Recommendations
The objective of this study has been aligned with the assessment process of digital technology at
the small-scale industries. For this purpose, this study has considered a small-scale organisation,
named as ThirdWay Interior that has been conducting their business approaches since 2009 in
the small and medium sized industry of UK. This study has developed a project management
plan for this study along with project schedule and milestone schedule. In addition to it, this
study also has developed the Work Breakdown Structure and Gantt chart for the convenient
execution of the project plan.
18 | P a g e

Assessing all the project plans in light of the quantitative and qualitative research methods
allowed this study to gather knowledge regarding the avenues of implementation of digital
technology at ThirdWay Interior. In line with this, the findings of the data analysis had also been
discussed critically. On the basis of it, this study recommends the management of ThirdWay
Interior to acknowledge the project plan developed in this study and start monitoring the
employees whether they are competent with the advanced system or not. In addition to it, they
are also recommended to recruit new employees and conduct training sessions for the present
employees in order to make them accustomed with it. They are also recommended to
acknowledge the sustainable approaches in light of digital technologies in order execute the
processes in the most convenient way.
19 | P a g e

Bibliography
Beattie, V. (2014). Accounting narratives and the narrative turn in accounting research: Issues,
theory, methodology, methods and a research framework. The British Accounting Review, 46(2),
pp.111-134.
Christensen, C. (2013). The innovator's dilemma: when new technologies cause great firms to
fail. London: Harvard Business Review Press.
Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M. (2014). Embracing digital technology:
A new strategic imperative. MIT sloan management review, 55(2), p.1.
Harrington, T. S., & Srai, J. S. (2016). Designing a ‘concept of operations’ architecture for next-
generation multi-organisational service networks. AI & SOCIETY, pp.1-13.
legislation.gov.uk. (2017). Data Protection Act 1998. [online] Available at:
https://www.legislation.gov.uk/ukpga/1998/29/contents [Accessed 6 Nov. 2017].
Oliver, J. (2014). Dynamic capabilities and superior firm performance in the UK media industry.
Journal of Media Business Studies, 11(2), pp.57-78.
Soetanto, D. P., & Jack, S. L. (2013). Business incubators and the networks of technology-based
firms. The Journal of Technology Transfer, 38(4), pp.432-453.
Spencer, A.J., Buhalis, D. and Moital, M. (2012). A hierarchical model of technology adoption
for small owner-managed travel firms: An organizational decision-making and leadership
perspective. Tourism Management, 33(5), pp.1195-1208.
thirdwayinteriors.com. (2017). THE THIRDWAY DIFFERENCE. [online] Available at:
https://www.thirdwayinteriors.com/about-us [Accessed 6 Nov. 2017].
Wiengarten, F., Humphreys, P., Cao, G., & McHugh, M. (2013). Exploring the important role of
organizational factors in IT business value: Taking a contingency perspective on the resource‐
based view. International Journal of Management Reviews, 15(1), pp.30-46.
20 | P a g e

Appendices:
Appendix 1: Quantitative Method
1. How far do you think digital technology at ThirdWay Interior can improve the business
growth?
Options Response in
percentage
Total response Total respondents
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
2. How far do you think digitisation at ThirdWay Interior can improve the business innovation
goals?
Options Response in
percentage
Total response Total respondents
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
3. Do you think digital technology can be useful for sustainability in the competitive markets?
Options Response in
percentage
Total response Total respondents
Strongly Agree
Agree
Neutral
Disagree
21 | P a g e

Strongly Disagree
4. Do you agree that digital technology is more useful for the small-scale industries than the
large-scale enterprises?
Options Response in
percentage
Total response Total respondents
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
22 | P a g e

Appendix 2: Qualitative Method
1. How far do you think digital technology at ThirdWay Interior improve the business growth
and innovation goals?
1st Manager 2nd Manager 3rd Manager
1. What strategies are required to implement digital technology at ThirdWay Interior?
1st Manager 2nd Manager 3rd Manager
23 | P a g e

Appendix 3: Template for evidence collection to be attached with the report by the
learner
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: “The impact of digital
technology supporting small business growth
and innovation”.
Date: 10.11.2017
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set?
 Did you need to make any changes to your
project management plan?
Comments
 Level 4 Unit 6: Managing a Successful
Business Project
 Yes
 Yes
 No
Any risks and / or issues identified?
 Did you identify risks/issues with a lack of
skills required for undertaking research tasks?
 Did you identify any additional risks/issues
that have an impact on the project
management plan?
 Yes, definitely.
 Yes, definitely.
Problems encountered
 What barriers did you face?
 How did you overcome them?
 Time and financial constraints along
with tantrums of managers
 With the help of friends and supervisors
for money and time constraints
24 | P a g e

respectively. I also called the managers
frequently to manage them to appear in
the interview session.
New Ideas and change of project direction
 Departmental approaches and
assessment on the usage of new digital
technologies
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the future?
 Challenging
 Yes, eventually.
 Up to the mark. My passion, trust and
ability.
 Time management
 It can make my views more transparent
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
 Project management plan and
maintaining milestone schedule
 Yes.
Project plan status to date (on, ahead, behind) On
Supervisor comments to address
Signature of the Supervisor and date:
25 | P a g e

Appendix 4: Template for Performance Review Template to be attached with the
report by the learner:
1. What was the Project supposed to accomplish?
Demonstrate the skills required for managing and implementing a project related to The impact
of digital technology supporting small business growth and innovation.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
This project has succeeded in its aims and it has been ensured through the analysis of the
collected data.
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g initial
inception, project activities and project outcomes) from a range of perspectives.
The milestone schedule at the initial inception has been rightly managed, on the basis of which I
could maintain my path towards the research methodology and data analysis.
4. What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
Time and money had been found as the major constraints, which had been managed through the
help of friends and my supervisor. They helped me a lot in monetary issues and time related
issues respectively. I tried my best to note the timely identification of the issues along with the
resolution I found during the project process.
5. What did you learn from undertaking the project?
The necessity of digital technology for the entrepreneurs and small-scale organisations along
with their positive impacts on them. Besides, this project also taught me how to manage time and
use them properly in accordance with the project guidelines.
6. How would you rate your performance as a management consultant leading the project?
26 | P a g e