Understanding and Leading Change in Organizations

Unit understanding and
leading change
TABLE OF CONTENT
LO1..................................................................................................................................................3
P1 Impact of changes on organisation strategy and operation....................................................3
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LO2..................................................................................................................................................5
P2 Internal and external drivers impact on leadership, team and individual behaviour..............5
P3 Measure to minimise negative impact of change on organisational behaviour......................8
LO3..................................................................................................................................................9
P4 Different barriers for changes and their impact on leader decision making...........................9
P5 Different leadership approaches for managing changes.......................................................10
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13
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INTRODUCTION
There are various changes in external environment that adversely impact on functions of
enterprise so that need to be considered for effective operation of business. All such changes
may act as threats or opportunity for organisation thus they need to be evaluated so that company
can expand its business and market share. Changes in environment impact on strategy and
operation of business and external, internal driver of changes influence leadership, team and
employees behaviour within particular organisation. Various leadership approaches can be used
to deals with various changes that happening in external environment for achievement of
company goals. This report is about understanding and leading changes in environment so that
firm can gain competitive advantages in the industry through satisfying need of customers in best
possible manner. It also evaluated various measures that can be taken to minimise negative
impact of change on organisational behaviour. At last different barriers of change and the way it
influences leadership decision making as per organisation.
LO1
P1 Impact of changes on organisation strategy and operation
Continuous development and growth of technology and change in customer taste, preference
has influence organisational strategy and operation of business. It can be illustrated through an
example of company name Jessop Group limited that is subsidiary of Snap Equity Limited. Due
to change in customer preference and technology company has to face tough competition and
decrease in market share. It was noticed that traditional film printing declined to 30% every year
which possess threats on growth and survival of Jessop group (Ropo, 2019). Another company
named Enterprise rent- A- Car that has continuously adapted to various external changes to
maintain its position in the heart and mind of customers. Jack Taylor has established company
with an motive that people will like to get benefit of leasing cars rather than buying them which
provide opportunity to company to satisfy need of people. The way changes impact on strategy
and operation of both companies can be illustrated through use of Bohner and Arnold Change
Impact Analysis. Changes impact analysis was developed by Bohner and Arnold that state
individual must identify various potential consequences of changes to bring modification within
organisation so that it can differentiate itself from other competitors in the market. There are
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types of Impact analysis techniques that can be used to analysis and evaluate impact of changes
on both organisations. Such as:
Traceability: Company by continuously monitoring and tracing various changes in external
environment can adapt to changes and bring new innovation in the industry to fulfil unsatisfied
needs. Such as Jessop Group Limited by tracing potential legislation that government may make
to protect environment and people living in the society is able to get advantages over others.
WEEE regulation was imposed to reduce amount of electric wastage so Jessop by contributing in
fund of WEEE and setting convenient battery recycling points at its stores is able to meet
government and customers’ needs (Huang and et.al., 2017). Company also trace economic
condition of UK which was facing situation of recession, low disposable income that resulted in
low sales volume of camera has been decreasing. Sales margin of hardware are also reducing so
Jessop group has formulated multi channel strategy such as use of online and physical stores. It
has also expanded its products portfolio to meet needs of number of customers. Company has
also trace customer trends and demographical structure to provide services to younger generation
and professional photographer. Use of innovative technology also helps Jessop to bring new and
innovative changes with firm such as print image can be taken from social media. On the other
hand Enterprise Rent-A-Car main objective was to offers qualitative products and service to
customers in order to earn large amount of profitability. Therefore, with changing environment
Enterprise Rent-A-Car decided to acquire Burnt Tree Vehicle Rental to gain competitive
advantages through satisfying needs of large number of customers (Keller and Schaninger,
2019). Company by tracing performance of another company have decided to acquire other
company that have strong, unique resources and brand image which help both firm to satisfy
needs of large number of customers. Therefore continuous monitoring and supervision helps
company to grow and expand its business across nation.
Dependency: It is another types of impact analysis which explains relationship between variable
and parts thus clearly define who and what are depend upon each another’s. Jessop group has
effectively evaluates variable that are depend upon each other such as changes in technology also
changes customers preference. Therefore company has adopted innovative technology to provide
better customers experience (Baporikar, 2017). UK is facing situation of recession thus income
of people are reduced so it has directly impact on sales, strategy and operation of firm. Therefore
Jessop has launched wide varieties of products, innovative technology to deliver service within
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