This report discusses how principles of marketing planning support the marketing of a destination using specific examples. It also analyzes key elements of destination marketing campaigns and assesses the challenges faced by DMOs in marketing destinations.
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Contents INTRODUCTION...............................................................................................................2 LO 1...................................................................................................................................3 1.1 Evaluate how principles of marketing planning support the marketing of a destination using specific destination examples...........................................................3 TASK 2...............................................................................................................................4 2.2 Analyze the key elements of a range of destination marketing campaign examples to analyze how successfully campaign objectives were met.........................................4 LO 2...................................................................................................................................5 2.1. Review for promotions and advertising a specific destination tools from different digital marketing.............................................................................................................5 LO 4................................................................................................................................6 4.1 Marketing destination the role and services of DMO...............................................6 4.2 Assess the challenges faced by DMOs in marketing destinations using a range of examples........................................................................................................................7 CONCLUSION...................................................................................................................7 REFERENCES..................................................................................................................8
INTRODUCTION Marketing refers to a process of promoting and advertising a product, service, idea or anything. It is about educating the audience about the thing which the company is promoting. Similarly destination marketing refers to the marketing, promotion or any advertising activity of a place to educate the tourist and travelers about that destination so that they can visit there (Zhou, L., 2014).The destination marketing uses all the marketing theories and methods which are usually used by any other business or company in promoting his product or service. For reference purpose this report has taken an example of a company name, Acorn Tourism Developments Consultants. The company provides the statistics, research data and information, planning, marketing and development for destination marketing (Zhou, 2014). The company has its headquarters in Flimwell, United Kingdom. This report discuss about how principles of marketing is helpful in planning the growth and development for tourism destination. The report also includes the elements of destination marketing plan. Apart from this the report also includes the role of digital marketing and destination marketing organization in the growth for destination marketing along with the challenges they face. Hence, the report is all about how the marketing for a destination can be done so to improve and increase the tourism at that place. LO 1 1.1Evaluate how principles of marketing planning support the marketing of a destination using specific destination examples. Marketing is the process of educating the customers or audience about the product or services. It also includes the promoting of an idea, skill or place. These marketing and promotional activities also help in supporting the marketing of a destination in the following way: Offered Item or product:It is the item which is been promoted or advertise to educate the audience about it. The product should be worth marketing that it should have the ability to make profit and money for the organization. As in the case with destination marketing, the place that is been marketed should has the ability to provide the worth to guests or customers. The company Acron Tourism, for example, can make while framing a plan for turkey trip can contact to hotels and resorts, travel agencies into turkey, transport facilities, routes, culture and many more so that the company can plan very efficiently. Through the proper research the company can do their marketing very well and can form efficient plan. Cost :Price is the value for the item. Price is depends on many factors like demographic factor, geographical factor, demand for the product, brand value and many more. As in the case with Arcon Tourism the company while making a plan for promoting the Turkey can sets its price after taking all the factors example the transportation cost, the currency value there, the cost for
normal amenities and facilities, the cost for food and etc., all these factors are taken under consideration and then the proper price is set. Advertising:Promotion refers to the way in which the company has advertised or educates the audience about the product/ service. There are many ways for promotion which may includes mouth to mouth advertisement, television advertising, building public relation, and many more. As in the case with Arcon Tourism, the company can plan for marketing by planning for the ways it will going to opt for promotions. The company can make use of many promotional activities like ads about the travel and tourism of Turkey showing the beauty and the destinations which can attract the tourist towards them (Xiao, H., 2013). The culture can play a big role into this. Tourist now have a very keen interest to experience the different cultures of the countries and states, showing the culture and ethics of Turkey can help the company in making a good promotional plan. Location :Place refers to the area where the product would get available to the audience. The place may also refer to the product actual location. In destination marketing, the place will be the location where that destination is being present. For example: as in the case with Arcon Tourism, the place can be country which is set for promotion and about which the audience are been getting educated. Here the whole country is the place for which the advertising is done. Some of the major places may include Fairy Chimneys caves, city straddling, Ephesus and the so forth which is in the promotional destination. TASK 2 2.2Analyze the key elements of a range of destination marketing campaign examples to analyze how successfully campaign objectives were met. Destination marketing campaign refers to the advertising and promoting a particular place through the use of different promotional and marketing ways. These may include radio, television, newspaper, digital marketing and many more. The purpose of marketing activity is to get the attention of the targeted audience and people so that they can visit the place. Tourism generates the income for the country and state, it also helps in the development of country. Some examples of promotional activity are as follows: Family destination:In this the concept of travelling with family is being used. Here the whole travelling is done with the family. People go out to the places to spend some quality time with their family. For example, zoo, amusement park, resorts, places of nature and scenery and the like. People love to spend their time with family so they generally prefer to take the trip which cause no danger or discomfort to them. The trip organizers also take care of the comfort for the family. Another example, light and sound show has been started at many historical places in turkey which is generally preferred by the family as they it would be educational for them. Pilgrimage destination:The destinations may include temple, church, mosque, or any other religious place is included into the pilgrimage destination. The people who are religious make visit to these places (Wang and Li, 2013). And generally such places are preferred by old people. For example, country like India which has a great heritage history and have many pilgrimage destinations, there the people visit from far countries to know about these heritages and history behind pilgrimage destination. This factor also adds upon the promotional activity for India. In order to promote India, “Incredible India” slogan was framed by its government as a tag line for its promotional activity. Apart from the great heritage and pilgrimage, the country is also
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well known for its culture, food, ocean, mountains and many more. The single country provides much more to the tourist. Adventure destination:Adventure destinations are the places where the people feel thrill and sporty. These destinations may include mountains trekking, water sports, campaigning, under water swimming and many more. The people who want to take this experience or have a choice like this prefer to go to such destinations. Generally millennial people are the one who choose to visit such places because they have sporty and adventurous spirit. For example, Iceland has started a campaign which says, “Fill your heart” in this the country has make a promise that the visitors heart will be full of joy and happy memories which they will take from Iceland. Solo destination:There are many travelers which prefer to travel alone. There are many destinations which assure the tourist that they are totally and purely safe for solo travelers. If the tourist is not with any group then also they can feel totally comfortable and safe (Pike, 2012). Solo travelers prefers to travel solo because they want to have such experience, they want to may be make time for themselves or want to stay away from people for a time being and so on. LO 2 2.1.Review for promotions and advertising a specific destination tools from different digital marketing Tools of digital marketing helps in promoting different services and products which are online. Nowdays internet is quick promotion platform which is totally different from old approaches of advertising new product. Advertisment of goods and services with help of digital marina tool is the only advance technique used by organisations. Its plus points are it is cost effective and majorly influence large number of people which can be customer in future. Some tools of digital marketing are as follows: Content marketing-This tool helps in online promotions services by writing good content for the product (Kladou and Mavragani, 2015). Its aim is to attract customer which the organisation wish to target. It have promotional tools such as vacation planner, hotel publications, world wide travel publications for particular destinations (Morrison, 2013). This Tool used for writing details about the beautiful places, restaurants situated at the bay of the ocean, historic monuments etc. People before visiting any country read these content which help them in planning whole tour. Social media marketing-The product and services of destination marketing consulting firms uses online platform for promotion through digital marketing tool. As the world is now full of active internet users who visits social media sites every day. It is the fastest and easiest way to be in touch with anyone from the world. For example, Acorn by using Buffer digital marketing tool for connecting with diverse categories of people. Other than this , there are many social media sites such as Facebook, Twitter, Instagram etc. which promotes the product to every individual in every country Google Analytics-this platform is made by google. It helps us in identify the trace of traffic of websites by showing statistics report view. Generally it promotes the brand of the company. Digital campaign activites are monitored by webmasters and SEO analyst. It provides platform of interaction with users directly on websites of the company (Morgan, 2012). This tool refers as most used tool for digital marketing which provides Turkey to promote as the most desirable place in the advertisement (the most desirable place in the advertisement (Lee, 2015).
E-mail Marketing-The crucial information or promotions message in forms of email to customers provides by email marketing. Mostly, these mails are sent to potential and existing users. This provides as promotion of item through emailing. It is a famous promotional tool to have a bridge of connection between customers and marketing team. It should be more modified to attract more people around. These are the ways for Turkey to promote tourism The tourism sector companies which are interractingin providing services for the trips of differentlocationscarryresearchonthecustomersfortheirdemandandrequirements (Makkonen, 2016). In additional the tourism company uses extracted data to provide best destination for customers which they demanded. Turkey is famous for its architecture as well as the modern life.Acorn uses these tools of digital advertisement in the following manner: Every company have their official websites which helped customers to choose their dream destination. It helps us to know which country is favourable among customer for visit or not. As mobile device is easily asses to everyone so provide them official application for them to know more about offers and deals. The company uses social media sites like Facebook, Instagram etc. famous apps among everyonehere, different promotional offers are given through lowering prices of the overall packages in order to attract the people to visit Turkey. LO 4 4.1Marketing destination the role and services of DMO DMO stands for Destination Marketing Organisation which represent destinations and help to develop the perfect plan of long term tours. Some labels used are tourism board, convention and visitors bureau and tourism authority. They have a gold plan to promotes the destination so that large number of people came there for visit, live, work. They make mixed strategy and put best and cheap tourism pack which attract visitors to visit turkey (Pike, 2015). They help in directing, making and executing various activities in order to achieve the particular country to achieve their goals of tourism. The main purpose is to improve experience of people visiting specific nation. Some of the roles and services provided by DMOs are elaborated below: Making a Tourism Marketing plan- DMOs makes such a plan which formulate all favourable points of country and put them in such a way which attracts people to visits and enjoy services provided from them. Like every nation, similarly Turkey has the purpose to encourage people to take more trips to their country. In order to achieve this objective, DMOs makes maps and it using methodologies in order to achieve such goals. Builds a platform on Social Media Sites:This way we can create network of local people and interact to know there demands to enhance particular place of turkey. This is to attract the customers to those specific areas. There is a specific team which jobis to create networking online through various application and social media sites. Also, they have role to administer
people so that large number of people attract towards Turkey. This helps in creating good amount of visitors who are capable of visiting Turkey (Richards, 2015). Promotion and Advertising:This platform can be used for local places so that visitors find them attractive to visit. For this purpose, different approaches such as website, application software etc. arecreated for giving the information related to tourism in the particular country. People to make their decision without confusing provide them online social media platforms which showcases all information about that place. For example, Acorn has its presence on Facebook through which it can promote the tourism of Turkey by highlighting positive points and great experience that a person can after visiting the country. Conducting Market Research- In this service, DMOs Cadbury market research for gathering statistics that are related to the main objective of a country. It can be based on demands, demographics, etc. the data collected are used for formulating plants and procedures in order to who was playing the particular country in an attractive manner. It helps in understanding what could be done to improve experience of the customers (Stalidis, Karapistolis and Vafeiadis, 2015). Expensive restaurantsand services put turkey destination in expensive country. This can be a factor in reducing the interest of people to visit the country. Therefore, Acorn being a destination marketing organisation can use this statistics in reducing the overall cost so that large number of people can be influence to take trips to Turkey. 4.2Assess the challenges faced by DMOs in marketing destinations using a range of examples. DMOs are the organization which under takes the work of promoting the destinations or places to attract the tourist. The purpose is to make the place popular. It is very challenging job and do faces many problems and challenges which are as follows: Adoption of technical change:The technology is kept on changing with time. It has become very hard for the organization to keep up the updates. The organization which is technologically advanced takes away majority of the benefits or profits. For example people prefer to choose to book the tickets or to make all the arrangements prior to the trip so that they need to have to arrange for the things. People does it with the help of technology, they watch and see the things online with the prices, ratings, places, markets, transportation and many more. By watching out the ratings the people can watch out the for the reviews of other customers which has experienced that place. This gives help to the people in making decisions. Competitions:With the growth into the travel and tourism industry the companies and organization dealing in travel and tourism has also been increased, causing a burden upon existing companies. Competition is good for the customers as they avail the services at a lower price. More the competition more will be the benefits to the customer as they will get more choices to opt for (Mariani, Felice and Mura, 2016). The entry in travel and tourism industry is very much easy therefore there is so increase in the number of companies in such industries. More the barriers into the industry less will be the competition. Threat of terrorism:There are many places which has the threat for terrorist attack. The places where the threat of terrorism is present, there the tourist flow would be minimum. People love or prefer the places where their lives would be safe and they can enjoy the place and destination freely. The places like Iraq, Syria, Nigeria and so on are the countries where the terrorism activities takes place. Only the Journalist or a few people prefers to go there. These countries are considered dangers and no such tourism activity or any destination marketing takes place for them.
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Natural calamities:Natural calamities may include drought, earthquake, tsunami, landfall and so on at a particular destination. Such natural calamities decrease the flow for tourist in a particular place (Marasco and et. al., 2018). For example tsunami which took place in the Tamil Naidu in India has caused damages to the state and property. Along with it the tourist might not feel safe to go to that destination as it has already been prone to many natural disasters. CONCLUSION From the report discuss above, the role of marketing a destination has been high lighten. The destination marketing refers to the promotion and advertising of destination so to attract the people.Tourism generates income for the nation and it also contributes to the development of the country. There are many challenges which are faced by DMOs such as natural calamities, competition, threat of competition and many more in the process of performing destination marketing. The report also includes the key elements which are used as a marketing purpose for marketing activity. REFERENCES Avraham, E., 2016. Destination marketing and image repair during tourism crises: The case of Egypt.Journal of Hospitality and Tourism Management.28.pp.41-48. Chon,K.S.,2015.Travelerdestinationimagemodificationprocessanditsmarketing implications. InProceedings of the 1990 Academy of Marketing Science (AMS) Annual Conference(pp. 480-482). Springer, Cham. Correia, A. and Guillet, B. D., 2013. Tourism destination marketing–tourists and places: a cross cultural research agenda. Énalan, D. and Soteriades, M., 2012. Tourism destination marketing: approaches improving effectiveness and efficiency.Journal of Hospitality and Tourism Technology. Gössling, S., Scott, D. and Hall, C. M., 2015. Inter-market variability in CO2 emission- intensitiesintourism:Implicationsfordestinationmarketingandcarbon management.Tourism Management.46. pp.203-212. Heeley, J., 2015.Urban destination marketing in contemporary Europe: uniting theory and practice(Vol. 66). Channel View Publications. Jalilvand, M. R., and et. al., 2012. Examining the structural relationships of electronic word of mouth, destination image, tourist attitude toward destination and travel intention: An integratedapproach.JournalofDestinationMarketing&Management.1(1-2), pp.134-143. Laesser, C. and Beritelli, P., 2013. St. Gallen consensus on destination management.Journal of Destination Marketing & Management.2(1). pp.46-49. Line, N. D. and Runyan, R. C., 2014. Destination marketing and the service-dominant logic: A resource-basedoperationalizationofstrategicmarketingassets.Tourism Management.43. pp.91-102. Marasco, A.,and et. al.., 2018. Exploring the role of next-generation virtual technologies in destination marketing.Journal of Destination Marketing & Management. 9.pp.138- 148.
Mariani, M. M., Di Felice, M. and Mura, M., 2016. Facebook as a destination marketing tool: Evidence from Italian regional Destination Management Organizations.Tourism management.54. pp.321-343. Morgan, N., 2012. Time for ‘mindful’destination management and marketing.Journal of Destination Marketing & Management.1(1-2). pp.8-9. Morrison, A., 2013. Destination management and destination marketing: The platform for excellence in tourism destinations.Tourism Tribune.28(1). pp.6-9. Pike, S., 2012.Destination marketing. Routledge. Wang, D., Li, X. R. and Li, Y., 2013. China's “smart tourism destination” initiative: A taste of the service-dominant logic.Journal of Destination Marketing & Management.2(2). pp.59-61. Xiao, H., 2013. Dynamics of China tourism and challenges for destination marketing and management.Journal of Destination Marketing & Management.2(1). pp.1-3. Xie, K. L. and Lee, J. S., 2013. Toward the perspective of cognitive destination image and destination personality: The case of Beijing.Journal of travel & tourism marketing. 30(6). pp.538-556. Zhou, L., 2014. Online rural destination images: Tourism and rurality.Journal of Destination Marketing & Management.3(4). pp.227-240.