Use of Language in Workplace, Training and Volunteering

Running head: USE OF LANGUAGE
Use of language
Name of the student
Name of the university
Author note

1USE OF LANGUAGE
Introduction
There is a set of protocols in every social institutions. The use of language is different
in every organization and in every context. In order to understand the same the context of
training, workplace and volunteering has been taken into account. This type of context
requires the use of a formal language and decent body language. The workplace is considered
to be a formal place. This can precisely be called the communication process. In the formal
workplaces the forms of communication should not be overlooked. The communication
system in an organization builds the morale of the employee. It improves the performance of
the employees that is necessary for the success of the organization. The essay ties to establish
the fact that the communication process is essentially required in the workplaces and in the
training processes (Angouri and Miglbauer 2014).
Hypothesis:
H0: The communication process in the workplaces, training and volunteering should be
informal.
H1: The communication process in the workplaces, training and volunteering should be
formal.
Analysis of the language selected:
The communication process different types of format and style. These styles are
intended to develop the workplace. All the different types of communication processes are
formal in nature. These are the different types of communication:
Verbal (In-person) communication:
It is sometimes important to have a face-to-face communication in the organization. It
can be done in order to avoid any kind of miscommunication. Speaking directly to a person

2USE OF LANGUAGE
will enable a person to have a bigger picture of the scenario. While talking to a person face-
to-face it will be easy to see the facial expression of the person and also the body language
will be clear. The disadvantage of this system is it is a lengthy system and it is time
consuming. The positive aspect of the process is the fact that a face-to-face conversation
avoided multiple emails and the communication can be effective in the end (Angouri 2013).
Body language and facial expressions:
A perfect body language and facial expression is extremely necessary in any formal
working organization. It shows the effectiveness of a person in the field of communication.
Eye contact makes people feel recognised as they are able to indulge themselves in talking
and listening. This makes the training process an effective one. The trainer in case of any
trainings should maintain a good level of body language. For example, a relaxed stance with
the arms by the sides serves as huge encouragement to the staffs of any organization. In order
to produce the best speech a person might rehearse the same in the mirror before going to
give the training. It is important to match the body language with the words. The employees
of the workplace receives the moral of the training positively if the facial expressions and the
body language don’t put them on superiority or if they are not defensive (Arenas et al. 2015).
Conversations over the phone:
Having communication over the phone is a common practice in any organization. it is
feasible for some of the team leaders to talk to their team members over the phone. It is
however not liked by all. It is criticized by many workers. In many workplaces the employees
are many in number and they are equally spread in many parts of the world and the state. In
such case the phone is the vital communication tool. The effectiveness of the communication
over the phone can be done through three simple things. The first important thing is to smile
while talking. While doing so the smile should be done in an appropriate conversation. The