Value Chain Model

VALUE CHAIN MODEL

Table of Contents
TASK 3............................................................................................................................................3
Value chain model to analyse the internal environment of Mark & Spencer..............................3
TASK 4............................................................................................................................................5
Reflection on usefulness of value chain model............................................................................5
REFERENCES................................................................................................................................6

TASK 3
Value chain model to analyse the internal environment of Mark & Spencer
Primary activities-
Inbound logistics-
It is the activities that is concerned with distributing, storing and receiving the inputs that
go into creation of services and products of Mark and Spencer. Company won GBS supply chain
award and significantly lead within market because of their sustainability program to make step
changes in their international supply chain (Han and et.al., 2018). Firm obtain commendation
from Ec that provide business a European business Awards for environment (Lehmacher, 2017).
Developing strong connections with suppliers is quite beneficial for company as they provide
raw materials. Without analysing in bound logistics, company cannot be able to develop good
quality products, it creates barriers in goods development procedure. Relationship with suppliers
add value for business as well as consumers, it helps to receive materials on time that company
used and convert into final products. With the help of effective relations between suppliers and
M&S allow business to gain competitive advantages as it strengthen its supply chain.
Operations-
The significance of analysing operational activities rise when company is ready to
procedure its raw materials into final good and raw material arrives as well as launch it within
specific marketplace (Smith and et.al., 2017). M&S is able to maintain their equipment at
workplace effectively, they have skilled workers or team of members who are able to repair the
existing equipments that enhance the productivity and performance of business by which they
can gain competitive benefits for longer term. By increasing the productivity throughout
maintaining equipments organization can achieved consistent economic progress and set strong
basis for competitive advantages.
Outbound logistics-
It is concerned with distribution, collection and storing of goods to consumers, Mark and
Spencer work with in shopping and in store shopping through home catalogue, click and collect
and online shopping, it is the main activities of business that help to gain competitive advantages
(Lancaster and Massingham, 2017). By providing online shopping opportunities to consumers
M&S add more value for their potential clients as they allow people to purchase their products in
large amount. Organization continues to invest in warehousing, in Bradford company acquired