Value, Ethics and Working Collaboratively

This article discusses the importance of value, ethics and working collaboratively in business. It explores the laws and regulations that companies need to follow to protect customers and their data, as well as the contribution of businesses to the wider community. The article also provides insights into the strategies that companies can implement to ensure effective collaboration among team members.

Value, ethics and working
collaborator

Table of Contents
TASK 1............................................................................................................................................3
Question1 Concept of ethics........................................................................................................3
Question2 Contribution of businesses to the wider community................................................4
Task 2...............................................................................................................................................5
Question 1: Laws that need to be followed by soft drink company...........................................5
Question 2: Marketing and advertisement law.........................................................................6
Q3. Food and health regulations will need to be considered.......................................................6
Q4. Legislation must the organisation comply to ensure the protection of customers and their
data...............................................................................................................................................7
TASK-3............................................................................................................................................8
Team collaboration .....................................................................................................................8
REFERENCES..............................................................................................................................11

TASK 1
Question1 Concept of ethics
Ethics is considered as an important part in the functioning of any business. It is a branch
of philosophy which includes systematizing and also recommending the concepts between right
or wrong. Ethics is derived form the Greek word “ethos” which means character or conduct. It is
associated with the moral behaviour. For Marks and Spencer business ethics refers to the
application of appropriate policies and practices which is associated with the controversial
subjects that is discrimination, corporate governance etc. The provisions of the laws sets the
boundaries and guidelines which is important for the company to comply in order to effectively
operates its business(De Bakker,and et.al, 2019). This concept developed in 1960s as many
companies became aware about the various impacts on the society such as on environment,
social and corporate responsibility. The company that is involved in adopting and following the
positive ethical approaches tend to have more profits such as rise in sales , revenue , better
customer satisfaction and favourable working environment. With the helps of business ethics the
company can recruit talented employed in the company which positively impacts the
productivity of the company.
It is also observed that if the employer and employees are positive business ethical standards an
are not involved in illegal activities will tend to create a good image of the company in the
market which will positively impact the company's sales. The company is bound to comply with
the rules and guidelines enacted by the law associated with the business ethics as it not complied
will decrease the brand image of the company and customer base in the market.
Marks and Spencer is one of the leading British multinational brand in UK and has more
than 900 stores that is located in many countries and out of which 600 stores are located in UK.
The company is one of the brands that is moving towards creating higher ethical standards. The
organization has faced various ethical issues which had negative impact on the image of the
company affecting its sales. These issues involved the climate change , human rights , workers
rights etc. The company also scored the best ratings on supply chain management. The company
has also worked in alliance with the other companies like Ethical trading initiative with the
motive of making bigger difference in the supply chain. The company is pursuing its Ethical
framework that is an initiative programme to train 500,000 workers involved in supply chain
in their rights. By following the ethical standards, M&S use many sustainable materials such as

recycled nylon and polyester. The company has also partnered with Jeanologia in order to
reduce the consumption of water that is used in the production of jeans. Although the company
has faced various issues but they have taken various measures in order to overcome those issues
and moved towards sustainable development by considering the protection of the environment
and also betterment of the society. According to the research it was studies that M&S became
one of the major brands to become carbon neutral and now uses 100% of its electricity from the
renewable resources. The company motivates its employees to work and also appreciate for the
hard work , with the advancement in the technology and using various new methods helps in
efficient utilization of resources and also motivation in the employees which affects its
performance.
Question2 Contribution of businesses to the wider community
Corporate social responsibility is a business model through which the company make
their efforts to operates its business in such ways which helps in the protection of the
environment and also benefits their business. Conducting the CSR activities help in the
protection of the society and also build the brand image of the company. Corporate social
responsibility has become one of the important factors in the business industry . With the help of
CSR strategies the company ensures that the projects undertaken will result in the improvement
of the lifestyle of the people . The company also ensures that the activities undertaken are all
accordance to the provisions of the law. With the motive of serving the community , they
collected the data form the employees, customers and also the stakeholders regarding the
programs that should be implemented for the welfare of the community. The organization also
consider that in order to operate its business effectively it is necessary to comply with the norms
and standard and also preserving the environment(Kim, and Lee, 2019). In 2004, Marks and
Spencer launched a CSR program 'Ready for work' program that focused on offering business
related skill management knowledge to the people so that they start and manage their business as
per their capabilities. The main objective of the company behind this program was to improve
the lifestyle of the people , protection and preserving the environment etc. The CSR activates
implemented by the company has great impact in enhancing the lifestyle of the people and also
positively impacted the brand image of the company. After this initiative , the company focused
development of young unemployed people and students and assisted in providing business skill
which will help I their development in the future(Sroka, and Szántó, 2018). The company was

involved in undertaking various CSR activities such as building hospitals and medical centres
and schools and contribute in the development and upliftment of the community. For example ,
the company has undertaken various programs and also works in partnership with Business
Action on Homelessness, Prince's Trust and DisabledGo .To continue involving in performing
the CSR activities, the company also partnered with Business Action on Homelessness, Prince's
trust etc. for the betterment to the society and assisting in enhancing their lifestyle. The
Corporate social responsibility activities undertaken by the company resulted into enhancement
of the society and young people through training programs that was initiated by the company . In
order to continue with this the company, extended their program for improving the lives of the
employees working in their outlets (Hur, and et.al, , 2020). This helps the company to improve
its brand image and increase the customers base they the stakeholder and customers were
impressed by the initiative that was undertaken by the copay which resulted into betterment of
the society and also effected the company. Every company is incorporated with the motive
increasing their sales and revenue but it should consider that the activities undertaken are not
causing destruction and effecting the environment and society and always undertake those
actions which benefits both the company as well for the welfare of the society .
Task 2
Question 1: Laws that need to be followed by soft drink company
In the market of UK soft drink company have to pay the soft drink industry Levy that are
involved in selling the liable drink into the UK from anywhere else. Along with this, the levy
does not apply to company that does not involve sales for liable drinks. Such as transport liable
drinks and providing warehousing. The company need to report drinks that are being produce by
small company and it do not have to pay the levy. Although if company bring liable drink into
market of UK then it need to fulfil an order from an overseas supplier to a UK customer that
need to be registered, report and pay the levy (Humbyrd, 2019). The soft drink company need to
make use of healthy food material so that it does not harm the customer. Along with this,
organization need to give detail about ingredients that contain in drink so that customer has idea
about it. As well as the temperature it need to be store and drink in addition to this, the
packaging of the drink should be sealed packed and no product should be sell to consumer if it is
open. Moreover, the company need to mentioned the price and expiry date on the top so that
customer can identify it and purchase.The ethical consideration that company is following is that

it provide food safety as well as it do not make use of chemicals so that quality product is
provided to customer.
Question 2: Marketing and advertisement law
In UK there are two principle pieces of legislation which regulates advertising and marketing in
UK. The first is Consumer Protection from Unfair Trading Regulations 2008 and the Business
protection from Misleading Marketing regulation 2008. The CAP (Community of Advertising
Practice) is responsible for issuing new advertisement rules. According to this act no company
in their Ad should promote product that have been ban by the government or create any political
issue. In addition to this, advertisement should not promote or use obscene material. Moreover,
the advertisement should be in favour of general public and it should promote company
information (Arndt and et.al., 2021). The advertisement should require to follow code of self-
regulation like it need to be legal, decent, honest and truthful as well as there should fairness in
the competition. Along with this, there should not us any hazardous substance as well as no harm
to any animal or person need to be promoted. On the other hand, marketing authority stated that
it aims to make every UK ad a responsible. It responds to concerns and complaint from
consumer and business as well as take action to ban the advertisement that are harmful,
misleading, offensive or irresponsible. Thus, every company need to follow the set standard of
this council in order to avoid the intervention of government as well as law suits. Moreover,
there are several punishments that need to be followed of any charges have implemented such
as paying compensation to customer.
Q3. Food and health regulations will need to be considered
Every company need to follow food and regulation standard in order to protect company from
food poisoning, food spoilage, allergic reaction as well as loss in productivity. Although
company need to follow it in order to save themselves from suits as it can result in increasing the
cost of firm. In addition to this, the cost associated with poor food safety include both financial
and social effects on employer and employees. It may also lead into financial loss of working
days, compensation claims and loss of reputation that can decrease the productivity of company
in competitive market. Along with this, in market of UK soft drink company need to follow Food
Safety Act 1990 of food business that must not cause food to be dangerous to health, sell food
that is not what the customer entitled to expect in term of content or quality (Ray, Alshouiliy and

Agrawal,2020). Although it is the rule of the company to describe or present food in a way that is
false or misleading. Moreover, the other law that need to be followed by food company is Food
safety and Hygiene regulation 2013 that it should maintain the hygiene standards while
making the drink. The organization should also follow The Food Hygiene Regulations 2006.
Along with this, company in their factory need to implement food safety management procedures
based on Hazard Analysis and Critical Control Point techniques. Such as identifying points in
those operations where food hazard may occur as well as deciding points identified are critical to
ensure food safety (Pagliari, 2020).
Q4. Legislation must the organisation comply to ensure the protection of customers and their
data
The company need to follow Data Protection act 1998 that was updated in year 2018 in Europe
wide standard. Along with this, it need to be followed by all the company that is making use of
customer data in order to safeguard it and protect it. Moreover, organization has to follow the
standard set by this act such as company need to make fair policy and ensure that customer has
understand the rules before signing in (Jost, Newell and Dale, 2021). The act stated that company
should use clear language so that user can understand it. It should also help to ensure the data
rights and legal protections. In addition to this, when company collects data through survey then
it should take consent of customer and make sure that purpose of gathering data is explained to
them.Moreover, organization have to maintain the principle of security and integrity as well as
confidentiality of personal data that must be held with appropriate security measures. Moreover,
organization have to maintain the e principle of security and integrity as well as confidentiality
of personal data that must be held with appropriate security measures. The data that has been
collected by company need to be store and recorded by organization and it should be accountable
for it (Häußermann and Lütge, 2021). Along with this, company should follow this in order to
avoid any kind intervention of government. In addition to this, any law case will lead the
company into decreasing the brand name in the market area as well as it will lead in losing
potential customer. Along with this, organization will have to pay compensation to their
audience.It helps in protecting the right of privacy of customer and safety of personal
information.

TASK-3
Team collaboration
The chosen company Tesco is a British multinational supermarket headquartered in
England and the third largest retailer in the world. In order to successfully operate and manage
the business it is necessary for the company to coordinate and work together which ca helps in
achieving the objectives of the company effectively. Collaboration refers to working together
with the managers an in teams in order to achieve the common goals of the company. When
collaborating with teams helps in generating more knowledge and team members can effectively
understand their roles(Bulińska-Stangrecka, and Bagieńska, 2019). It help in solving the
problems as more number of members will result into more ideas and knowledge which can be
applied in the achievement of the goals of the company. In order to achieve the specific target ,
the teams collaborate and participate in the discussions which helps in sharing of ideas and
suggestion which can help the company to success. When the team members understand their job
roles and they work effectively in the achievement will helps to increase the production and
results in increase the productivity and sales of the company.
In order to work in teams successfully Tesco should follow various polices which results
in generating more revenue as result of which they can efficiently achieve the goals and
objectives. While having discussion in teams it is necessary that every team member must reach
to a common point as it is the major requirement for effective team collaboration. It is common
that every person has different opinions but effective team collaboration requires that different
opinions should focus on main objective of the company. Apart from the team members can
communicate with another and reach to a common point which is in the best interest of the
company. While having collaborative discussions it is mandatory for every team member o
respect and listen to the view points of others and also offer their views which can help in

analysing the effectiveness of the discussions and also enhance participation of the employees in
Tesco.
Tesco uses various other sources in order to collaborate and communicate with the
people outside the organization that refers to external collaboration. The companies used various
marketing strategies in order to communicate with the customers and also promote the brand
products using various digital platforms. Tesco serves million of customers and communicate
with thousands of suppliers and producers . The suppliers also collaborate with the company not
only by providing with the products but also helps in reducing wastage of food. At the time of
taking important decisions the company has to take the opinions from the senior executives and
shareholders as they are the important part of the company.
Tesco encourages equality and diversity at workplace by treating everyone equally such s
employees customers as they are valuable assets of the company. The company is incorporated
with the motive of achieving organisational objectives but also focus on maintaining diversity in
the company. Tesco ah developed series of sessions that focuses on non discriminating among
the employees in the company. In order to achieve the objectiveness of the company , Tesco uses
various strategies in order to motivate the employees so that they work effectively and focus
toward achieving the objectives of the company. The company reward the employees on the
accomplishment of task by the employees and involve in the decision process , the employees
on the other hand feels that there efforts and handwork are being valued by the company which
acts as a motivating factor and enable the employees to improve their performance and focus on
achieving the objectives of the company. For the manger , it very important to understand the
problems of the employees regarding their job role and effectively communicate and also
provide alternative solution to solve the issue . This will motivate the employees and also helps
in building effective communication between superior and subordinates which results in
enhancing the performance of the employees and they work effectively towards achieving the
goals and objectives of the company.
In order to achieve the goals and objectives of the company , it is necessary to have
effective collaboration among the team members and at all the departments of the company.
Collaboration refers to working together in order to common goals and objectives which
includes sharing of ideas and knowledge which can benefit the superior in taking final decision
in the interest of the company. Poor collaboration can have negative impact on the business

which can include legal and security issues which can negatively impact the image of the
company in the market. It is observed that while having discussions many employees do not take
interest or many times employees oppose the view points of other team members which results
into confusion and managers cannot arrive at any conclusion(Banomyong, 2018). Due to this it
results into delay in the decision making which negatively impact the company and its
productivity. Many times managers use tools in the projects and collaborative work and if the
wrong execution of the strategies can negatively impact the company and can be a barrier in the
achievement of the organizational goals and objectives of the company. Sometimes due to poor
collaboration the company can expose to security risk as collaboration also includes sharing of
the confidential information and also access to internal system(Claure, and Jung, 2021). It is
very necessary to find ways to improve the communication and coordination among the team
members in the company which will help in enhancing the team work and also helps in the
achievement of the goals and objectives of the company.
In order to work as a team and achievement of the goals of the company it is important
for the company to create a positive and effective organizational culture and also motivate the
employees like rewarding and appreciating on the accomplishment of the task (Prapha, and et.al,
2020). It also provides training for their development which enhances their participation in the
company and also in the achievement of the goals and objectives of the Tesco.

REFERENCES
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