Assignment On Various Communication

Running head: BUSINESS COMMUNICATION
BUSINESS COMMUNICATION
Name of the Student:
Name of the University:
Author note:

BUSINESS COMMUNICATION1
Introduction
The report is presented to highlight the importance of various communication trends
within the workplace and also the skills that are required to efficiency of workplace in the
future too. The report will also present about the different kinds of skills including the
professional communication skills, interpersonal and intrapersonal skills along with cultural
intelligence and digital media influencing the business communication process effectively too
(Kaul, 2014).
Discussion
Communication Trends within the current and future workplace
The five major trends that have created an impact on the workplace at present and in
the future include the globalisation, mobility, millennial and changing demographics, new
behaviours and technological implications too. The globalisation has influenced the people
to communicate within the workplace considering their speaking language and these are also
based on the culture and backgrounds from which people belong. This allows for recruiting
and selecting people from all over the world, regardless of their race, religion, colour,

BUSINESS COMMUNICATION2
ethnicity or culture. The mobility has created convenience for people within the workplace to
interact with each other easily with the help of emails, messages and also through video
conferencing (Pearson, 2017). The millennial are based on the way employees’ behaviours
are influenced and their mind sets are encouraged to promote new behaviours and are
comfortable to work with each other as a unit within the workplace, thereby foster
collaborative teamwork and better communication at work. The new behaviours have
enabled change and resulted in engaging social media platforms to facilitate open
conversations and drive the business relationship between the business and its customers.
Most importantly, the technology has also facilitated the entire communication process and
made it easier for the businesses to promote effective communication with the employees as
well as the customers much more comprehensively (Keyton et al., 2013).
Acronym
The acronym is CSPNF that has been developed for the consideration of various skills
related to the management of communication trends within the workplace, at present and also
how it can assist me to become successful in the future as well. It stands for Collaboration,
Seamless technology integration, Presentation, Negotiation and Feedback.
Collaboration- Collaboration and teamwork is very important for ensuring successful
business communication. Being able to collaborate holds a wide range of benefits for an
employer. It helps in ensuring better marketing, increased employee satisfaction along with
high quality service and product, which further helps in customer satisfaction (Cheruvelil et
al., 2014). It is to note that business communication skills and trends are often facilitated with
the management of collaboration between the employees and while working as a team. As a
part of any organisation, I would like to make sure that I frequently communicate with the
other employees and work as a unit in a collaborative manner to foster the communication