Why MNE’s uses virtual from of global staffing Globalization has ushered in and therefore it is the need of the hour that the markets all around the world performed round the clock. Anything and everything is just one click away. In order to meet and fulfill the increasing demands of products and services, the MNE’s too have focused upon the markets globally. So that the consumers or customers can avail the services anywhere, at any place and any time.
Customer services Thereisatrendofcustomercarecentersorcall centers that is working round the clock, 24X7. These call concerned MNE’s are present in different countries which are a part of different time zones. In order to meet the requirements of customer in far of countries. These all centers provide them with all sorts of solution to their quires. MNE’s staff globally as they require a workforcewhichcanworklocallyintheconcerned countries, so that the stakeholders and customer can find parity with them(Shenkar, Luo & Chi,2014)
Approaches to global staffing •ethnocentric approach •polycentric approach •geocentric approach •Regiocentric approach
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Polycentric approach MNE’s holds their headquarters in their own country and adopt the local culture. Ethnocentric approach MNE’s export their human resource policy from home country to another different country Regiocentric approach It reflects a regional structure and strategy, employee move within the designated region. Geocentric approach Method of global recruitment where MNE’s hire suitable staff for the job irrespective of their nationality
Virtual Staffing of Microsoft’s Like many MNE’s Microsoft also conducting virtual job interview. This type of staffing process save their employers money because they do not have to pay for a job fair.It is very simple and effective method to interview candidates for employment.
Virtual Selection procedure of Microsoft Global staffing means grabbing the best employees around the world, so that the Microsoft’s can perform well and increase their profitability. For Microsoft’s the most lucid way of staffing takes place virtually. ApplicantsapplyonlinetotheconcernedHRdepartmentsofthe Microsoft’s. Then they are shortlisted according to the needs of this organization. That are interviewed through online tests and voice calls and the best among the lots is selected for the concerned positions. This process needs to the extremely flexible so that it becomes easier for both the employees and employers.
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Advantagesof Virtual staffing Global staffing is led to not only save time but also resources of the company. This has made the entire process to be impartial. Influences and negative references do not work well within global staffing. The most important factor in global staffing is the quality and competence and ability of a candidate (collings & Isichei,2012). The best candidate only gets selected and the process is not at all time consuming. Since the process mostly takes place virtually. the financial resources are also saved which can be used for the primary activities of the company. Due to the flexibility of global staffing, applicant can apply all around the world to have an opportunity to work with a MNE. Biased opinions are not formed about a candidate on the basis of caste, creed, religion, race or nationality
Disadvantages of virtual staffing •It attracts Fraud applicants- Some interviewer might be fake, its is one of the big problem. In virtual staffing process , it is very difficult to determine the fake candidate •Difficult to measure effectiveness •Postingposition online generally result in a lot of applicant, many of themare not suitable for this post. So diluting the quality of talent pool. It also attract bad candidate.
Conclusion Global staffing of the multinational enterprises has given an immense boost to the job market and increased the job opportunities for the deserving lot, especially among the youth. It has proved to be an efficient way of recruiting staffswithacquiringlesscostandtime.Nowadays numberofinternetusersgraduallyincreases,sothe importance of virtual staffing increases day by day
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References Collings, D. G., & Isichei, M. (2018). The shifting boundaries of global staffing:integratingglobaltalentmanagement,alternativeformsof internationalassignmentsandnon-employeesintothediscussion.The International Journal of Human Resource Management,29(1), 165-187. Shenkar, O., Luo, Y., & Chi, T. (2014).International business. Routledge.