ECOMMERCE 1 Answer 1 Apart from benefits, virtual teams’ development creates many issues that might have a huge negative impact on the organizational growth and development. Such concerns or negative factors are as follows: 1.Poor communication Communication is one of the greatest challenges faced by virtual teams. It is because virtual teams typically lack everyday face to face communication which ultimately results in information loss or miscommunication. Thus, a feeling of isolation among team members always creates communication problems. Thus, poor communication acts as the main factor hindering effectiveness, innovation, as well as decision making(Harvard Extension School, 2020). 2.Lack of trust In this context, working with virtual teams often develops mistrust in team members. It is because, virtual team members rarely work at the same time, as well as they cannot see what others are doing and thereby they do not get immediate responses as well. Therefore, lack of trust is a big problem that occurs due to distance and lack of effective communication (Harvard Extension School, 2020). 3.Affected Productivity It has been found that low productivity or affected productivity is a challenge for modern organizations where employees do not work in a traditional office building. In this context, productivity is usually getting affected, when some team members may not utilise the official time wisely. In addition to that, low productivity is an issue for an organization as it affects long term growth and development of the organization. It happens because when employees work remotely into a lack of boundaries then they become careless or less attentive towards their work(Harvard Extension School, 2020). In this way, all of the above-mentioned reasons are indicating that all three challenges include communication; trust and productivity are big issues and hindering the overall growth of modern organizations(A Petrovici, 2014).
ECOMMERCE 2 Answer 2 It has been observed by the researchers that lack of communication, trust, and productivity must be avoided as they act like de-motivators in an organization. It also demoralizes other employees for showing employee engagement and dedication towards their organization. In this way, by using progressive discipline the company can effectively improve its employees’ morale as well as retention to a large extent(Harvard Extension School, 2020). In other words, it can be said thata progressive discipline process with the help of key steps must be used before terminating an employee due to their disciplinary problems. Thus, the company can demonstrate that there are rewards for good performance and consequences for poor performance while using the below-mentioned solutions among virtual teams(Harvard Extension School, 2020). There are some possible solutions for all of the above-mentioned challenges, as follows: 1. Solutions: Lack of trust Lack of trust can easily be resolved or avoided by creating awareness of the contribution as well as the achievements of all team members. In addition, a lack of trust can also be resolved with supportive team managers. It is because supportive managers set clear goals as well as expectations which helps in growing trust among all the virtual team members(Kruse, 2012). 2. Solutions: Lack of productivity By ensuring accountability, productivity can be enhanced and hence organizational development will boost(Guest, 2017). The second possible solution is to form support structures while paying attention to the best performers in favour of the whole team(Engage for Success, 2020). 3. Solutions: Lack of communication By fostering a culture of effective communication, the problem of communication can be addressed(A Petrovici, 2014). By focusing on hiring the right people in the virtual teams, a lack of communication can be averted. It is because an interview process is the best way to find out how well
ECOMMERCE 3 an individual communicates. Thus, employees’ communication skills act as a critical factor in the virtual teams' success(Bodie, 2012).
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ECOMMERCE 4 References A Petrovici, T. D. (2014). The role of emotional intelligence in building interpersonal communication skills.Procedia-Social and Behavioral Sciences, 116, 1405-1410. Bodie, G. (2012). Listening as positive communication.The positive side of interpersonal communication, 109-125. Engage for Success. (2020).What is Employee Engagement?Retrieved from Engage for Success: https://engageforsuccess.org/what-is-employee-engagement Guest, D. E. (2017). Human resource management and employee well‐being: Towards a new analytic framework. .Human Resource Management Journal, 27(1), 22-38. Harvard Extension School. (2020).Challenges to Managing Virtual Teams and How to Overcome Them. Retrieved from Harvard Extension School: https://www.extension.harvard.edu/professional-development/blog/challenges- managing-virtual-teams-and-how-overcome-them Kruse, K. (2012).What Is Employee Engagement. Retrieved from Forbes: https://www.forbes.com/sites/kevinkruse/2012/06/22/employee-engagement-what- and-why/#4bf45d587f37