Management of Human Resources for Vodafone: Resourcing, Recruitment, Reward, Performance Management and HR Development

MANAGEMENT OF
HUMAN RESOURCES

TABLE OF CONTENTS
Executive summary..........................................................................................................................3
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
Explaining the resourcing, recruitment and selection process.....................................................4
Explaining the reward function of HRM for Vodafone...............................................................6
Explaining the performance management of employees in Vodafone .......................................8
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

Executive summary
Managing human resources in term of workers is quite challenging task for which human
resource management is accountable as they are able to do so in effective manner. The current
assignment has been based on Vodafone case study. From this report, it has been determined that
by conducting practices in effective manner HR has improved customers services level and
overcome issues that organization faced. They have taken Best fit, review based and other
strategic HR approaches into consideration which made them capable to gain competitive edge
for brand.

INTRODUCTION
Management of human resource refers to the process of monitoring & controlling
organizational culture, strategies in order to obtain higher potential from staff. In current era,
competition has increased and reached peak level which requires grim to adopt appropriate
strategy for managing employees to gain competitive advantages. The current report is based on
Vodafone which is operating internationally in telecom sector. The firm is currently facing the
issues regarding customer service which is required to be managed by company in order
organization is looking for proper HR approaches. The current report will give emphasis on
producing HR plan for setting its UK call operation in Guildford. It will include information
regarding resourcing, recruitment, selection, reward, performance engagement, human resource
development.
MAIN BODY
There are three approaches that can be utilized by Vodafone in order o have strategic
workforce plan. It includes best practice, fit and resource based approach for having proper
management of workforce. It can be applied in mentioned human resource function stated as
follows:
Explaining the resourcing, recruitment and selection process
Resourcing is concerned with strategic planning to obtain business objectives in effectual
manner. Recruitment is reactive process that focuses on accomplishing short term needs of
Vodafone. In addition to the selection is the practice of making appropriate choice among the
recruited candidates.
Resourcing, recruitment and selection process
` In the current time Vodafone can pay attention on evaluating various sources for getting
the right candidate in turn better type of resource can be reached out. The approach of best fit
can be sued by Vodafone in order to have prospects as per the organizational culture, scenarios,
requirements, objectives so that better sources to reach candidates can be exerted (Recruitment
& selection process,2021). In order to establish call centre in Guildford firm can pay attention
on resourcing its candidate for recruitment process by identifying job needs, qualities that are
needed to achieve for planning workforce planning.