Voice Recognition System MVP Strategy

This report discusses the MVP strategy for integrating a voice recognition system in a resort. It covers the short-term and long-term strategies, goals, objectives, and cost analysis. The report also discusses the applicability of the voice recognition system and its integration in a resort. Course code, course name, and college/university are not mentioned.

VOICE RECOGNITION SYSTEM MVP STRATEGY 1
VOICE RECOGNITION SYSTEM MVP STRATEGY
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Table of Contents
Strategy Introduction...................................................................................................................................3
Short term Strategy..................................................................................................................................4
Mission................................................................................................................................................5
Vision..................................................................................................................................................5
Goals...................................................................................................................................................6
Objectives............................................................................................................................................6
Strategy and Tactics.............................................................................................................................6
Hypothesis...........................................................................................................................................7
Cost analysis........................................................................................................................................7
Long Terms Strategy...............................................................................................................................7
Mission................................................................................................................................................8
Vision..................................................................................................................................................8
Goals and Objectives...........................................................................................................................9
Strategy and Statistics..........................................................................................................................9
Hypothesis.........................................................................................................................................10
Cost analysis......................................................................................................................................10
Voice Recognition Applicability...............................................................................................................11
Integration of the voice recognition system in Awesome Resort...............................................................12
Recommendation and conclusion..............................................................................................................12
References.................................................................................................................................................13

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Assignment 2: Voice Recognition System MVP Strategy
Strategy Introduction
After the introduction to the entire system and the development of the new voice recognition
system, it is important to address the launch strategy the resort is going to implement in the
integration of the new system, throughout this report we will cover the short-term strategy and
the long-term strategy in the launch process of the MVP system. A minimum viable product
(MVP) is a concept from Lean Startup that stresses the impact of learning in new product
development. Eric Ries, defined an MVP as that version of a new product which allows a team to
collect the maximum amount of validated learning about customers with the least effort
(Bennettet al., 2015). The strategy will have a mission, a vision and goals that the strategy has to
meet. Objectives will also be identified for each face that the company will be implementing and
the utilized tactics as well. This is one of the most important sections of the entire project. A
failure in the launch process may result to the failure of the entire work plan incase the system is
poorly integrated and fails to be compatible with the resort processes and fails to meet the
customers’ needs. To avoid this, it is important for the implementation process to be broken
down into smaller sections so that any error that may arise with the system may be captured and
rectified before the problem escalates later when the system is implemented. It is important for
one to pick the right implementation strategy for the system and in my case, I will recommend
the use of parallel implementation strategy for the system. A parallel implementation strategy
involves the implementation of the MVP new system in our case the voice recognition system to
run simultaneously with the old system while the old system is also running (Bennettet al.,
2015). This introduces the short term and the long-term strategy launch or the MVP. User of the
system get to have a smooth transition from the old system and the new system and incase of any

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system failure of the new system as it is implemented it is possible for the error to be captured
and have the other old system running and this helps avoid having the resort having both of the
system not running at a given time during new system transition period. This is very important
for the performance of the resort (LeCun, Bengio, and Hinton, 2015). MVP helps in the
identification of the customer needs and their response to the new services that are introduced by
the new system, it will help capture any requirements that the development team and the resort
may have overlooked but are essential for the system and the customer.
Short term Strategy
This is the short-term strategy of launching the voice recognition system in the resort. This
strategy involves the launch of not the entire system in the resort but a few selected sections in
resort. For this case the resort can choose to have a few areas or operations in the resort that will
be replaced by the new system such as the door controls of some of the rooms in the resort from
the use of key cards to the use of voice recognition and the integration of the new system at the
reception of the resort (Legris, Ingham, and Collerette, 2013). This is not a full transition but a
small level transition where most of the other operations in the resort are still running on the old
system in the resort (Garudadri, & Qualcomm Inc, 2007). The rooms that the new system is to
implemented are also to be monitored so as to capture the effectiveness of the new system. This
approach is also important for the training purposes of the employees on how to use the new
system and introducing the clients as well.
Mission
For the success of this strategy, it is important for the development team and the resort to identify
the mission. This will govern the entire process and help the resort remain on track as it
implements the strategy. The mission of this strategy is to ensure that the new system has

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managed to capture all the operations of the resort. This will help the resort in trying to identify
weather the development of the project did not deviate from the requirements of the resort
(Legris, Ingham, and Collerette, 2013). The best way to identify this is to see how the services
offered by the new system interacts with the customers.
Vision
The vison can be defined as what the resort sees after the implementation of the MVP. The
vision in our case is the smooth transition to the new system by the customers since they ae the
key stakeholders responsible for the technological advancement in the resort (Perlin, and
Goldberg, 2016). The vison of the resort is also to have their customers experience a smooth
technological experience that does not burden them with exhaustive use of failing technologies
or the continuous efforts of looking for their key cards or having to constantly be on the phone
calling for room serve or trying to learn new language so as to ensure they are in a position to
communicate (LeCun, Bengio, and Hinton, 2015). The vision of the strategy is to ensure that the
smooth technology transition into voice recognition services transform the customer experiences
with the company and help in the satisfaction of the customer needs while with the resort.
Goals
It is important to also identify the goals of the strategy. The main goal of this strategy is to
identify the customers response to the new system. This response gives a go ahead with the
development of the project. In case the goals are not met then the development of the new system
is to be terminated since the key stakeholders will have given their opinion towards the use of the
system (Legris, Ingham, and Collerette, 2013).

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Objectives
The main objective of the short-term implementation strategy is to learn the response of the
customers towards the system. This means that the system has to be implemented and introduced
to their resort tourist. The tourists are to give a feedback that helps evaluate whether the goals of
the MVP are met (Legris, Ingham, and Collerette, 2013).
Strategy and Tactics
This involves the laid-out procedure of how the implementation will take place. Since this is the
short-term implementation of the MVP and the goals is to identify the views of the customers
towards the new system, a complete implementation is not required (Jordan, and Mitchell, 2015).
Also, the old system is to be still in place to run parallel with the MVP as identified in the
introduction of the report. With this in mind the management has to select the different sections
that the customers normally will interact with the system a lot especially the door control system
and the room service control system. The MV will be integrated in these areas and the customers
will be randomly selected t use the rooms with the new systems. The customers will then give
their views in response to the new system. This involves the effectiveness of the system and if
they would prefer the new system over the old system (Satyanarayanan, 2011). For instance, the
customers will be given a chance to interact with both the new and the old systems and a
satisfaction bar will be introduced where the customers will mark their level of satisfaction n
respect to the system they will use (Hendrickson et al., 2014). This information will be used to
give the company an over view of how the system is compatible with the resort operations and
the customers reviews towards the system.

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Hypothesis
The strategies main hypothesis is that the high satisfaction of the use of the system proves the
need for the resort to implement the system since it meets the needs of the system. The
hypothesis also claims that the low satisfaction of the customers after the use of the system
implies that the system is not a perfect fit for the resort and requires the team to come up with
new technologies to integrate in the company.
Cost analysis
The company is going to slightly incur a small expense for the project which involves the
development cost, this is the cost that will be incurred during the development of the MVP. Then
there will be the implementation cost of the project to the selected regions hence running both
systems at the same time will incur more expenses to the company (Legris, Ingham, and
Collerette, 2013). These are the two expenses that the company will incur for the hot term
expenses but the costs can be termed as unrecurring expenses since once these developments are
made and approved by the client then the system will be approved for development and the
development team can pick up the project from that point but incase it’s a fail then the company
will encounter losses since the project will be terminated.
Long Terms Strategy
After the success of the short-term strategy whose goals were to see the feasibility of the project,
the company then moves to the next part of the development which is the long-term strategy.
This is a more complicated integration as compared to the first stage. This is due too the
requirement that the strategy aims at meeting, apart from the customer’s approval of the product
the stage involves the identification of requirement that may have not been captured during the
product development stage as well as the services that may require fine tuning to meet the client

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request (LeCun, Bengio, and Hinton, 2015). This stage s more practical and take more time as
compared to the previous stage.
Mission
The mission of the long-term strategy is to identify the main functionalities of the news system,
and perfectly develop the specifically tailor made for the customer. The customers experience
with the system will help in achieving this goal since the user experience with the MVP will be
recorded and amendments to the system will be based on the customers reviews to the system.
Vision
The vison of this stage is to develop a customer-oriented system that meets all the customer need
by a single voice command to the system. This vision will guide the implementation of the long-
term strategy and the changes and improvement are based on the clients experience and exposure
to the system. The developers will also get a chance to extensively interact with the system as the
customer utilizes the system and any errors will also be identified and rectified to suit the
customer experience better.
Goals and Objectives
The main objective for this stage is to help capture any other requirements that the users or the
resort may have failed to capture during the system design stage. The other objective is to also
effectively improve and customize the customer requirements in line with there needs. The resort
also uses this stage to get the employees on the same page with the new technological
advancement that are to be implemented in the resort. This leaves the stage as one of the most
crucial level of the development of the system (LeCun, Bengio, and Hinton, 2015). The resort
employees and the customer are the key stakeholders in this stage and the long-term strategy

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give them enough time to interact and relate to the system before the actual development of the
complete system.
Strategy and Statistics
This involves the strategy involved in the implementation of the system. A seen in the short-term
strategy, different operation in the resort will be integrated with the new system for the
customers and the employees to interact with. The experience with the system will be monitored
and the customers will be engaged by the employees who will inquire whether there are any
other needs that they would wish the system to address. In the process they will also identify a
few weaknesses with the system that they would wish to address. The customer selection process
for this specific task will be random where the clients will be requested to try out the new
services offered by the resort and accept an after-service survey of how the system served them.
For the employees their experiences with the system will be compared with the old system
running in the company since both systems will be running simultaneously (Letchneret al.,
2018). This will help the designers identify the employee’s views towards the technology and
how they would improve the employees’ response towards the system. The gathered information
will be used for the final system development and will integrate all the functionality and
requirements that the previous description may have failed to capture. This will also give room
for the modification of the identified functionalities that may require slight o significant revising.
This strategy will consume more time as compared to the previous stage since the objectives of
the stage are more complicated and require more analysis.

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Hypothesis
Hypothetically this phase is to be considers if the system manages to deliver to the customer the
required services as well as the customer is in a position to give recommendations towards better
the system performance. On the other hand, the phase performance will b considered a success
the minute the employees can easily relate with the system but the minute both of these are not
achieved then the system’s success will be curtailed. It is important to utilize these hypotheses
while running the MVP at long term phase of the software development (Holt, Davis, and
Miglietta, Advanced Voice Recognition Systems Inc, 2017). This guide the system
implementation and give user the chance needed to identify the success of the system.
Cost analysis
The cost analysis for the strategy will be more as compared to that of the short-term strategy
since the required development of the MVP is more as compared to the previous phase. The cost
of running the phase will also be higher as well but this will be reflective of the work achieved in
the stage.
Voice Recognition Applicability
From the to stages there will be sufficient information as to whether the system is viable for the
resort or not. From the gathered information, the result will in the first phase have gained the
needed information of the viable state of the project. The reviews from the customers will have
given the management an insight as to whether such technology is effective in the hospitality
industry. It is from these finding that the project gets full approval or disapproval. The reviews
are to be gathered from a large group of reviews from the customers and this data extensively
analyzed to avid any error. A small sample may give the wrong information since the provided
information may be slightly inconclusive but to avoid this a larger sample of participant in to the

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project will help in delivering conclusive information. Proceeding to the next step, this is the
long-term strategy of implementing the MVP, the company will be after understanding the
different functionalities or needs that the system design team may have skipped or failed to
extensively research on (Douma, et al., 2016.). The phase will help give the first-hand experience
with the system for the customers and the employees. They will be in a position to evaluate what
may be further needed from the system so as to deliver a system that perfectly meets the needs of
the customers. The irrelevant functionalities or the redundant functionalities in the process can be
mapped out and redesigned from the system. This gives a deeper understanding of the system.
MVP helps the company in the development of a tailor-made system that addresses the needs of
the customers and is easily implementable in the company.
Integration of the voice recognition system in Awesome Resort
The integration of the system is to be carried out in a parallel manner as identified earlier. This
means that the system is to run parallel with the old system where the transition is to be
implemented in stages (Porter, Dragon Systems Inc, 2015). This give the resort and the
developers time to see the effectiveness of the system and make amendments to different parts of
the system that may require to be amended. It also avoids failure errors where the new system
may fail then the old system can be utilized to avoid a don time on the resort operations (Kim,
Khan, Butcher, Betser, and Choudam, Microsoft Corp, 2015). One major drawback of this
integration process is the cost of rung both systems but this expense is temporary sine the old
system is discontinued in stages as well so as to give room for the new system.
Recommendation and conclusion
The main recommendation that the resort would have is the flexibility in the development of the
system, the development team must integrate a flexible system that can be fine turned to much

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the customer requirements and be compatible with the company goals. This ill avoid instances
where changes may be required but the implementation of these changes may be come hard to
achieve due to the rigidity of the systems development cycle. The other recommendation is that
the implementation of the voice recognition system in the resort is to be extensively researched
and the shortcomings of the system identified as well as the strengths of the system as well.
Conclusively, the resort needs to ensure that all the met objectives that have been identified in
the integration of the MVP ae covered in the final developed system. This ensures that the
customer interests are extensively covered. This implies that the system that is to be integrated is
completely customer oriented hence will led to a significant impact on the resorts customer
relations.

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References
Bennett, I.M., Babu, B.R., Morkhandikar, K. and Gururaj, P., Nuance Communications Inc,
2015. Distributed real time speech recognition system. U.S. Patent 9,076,448.
Bennett, I., Babu, B.R., Morkhandikar, K. and Gururaj, P., Nuance Communications Inc,
2015. Multi-language speech recognition system. U.S. Patent 9,190,063.
Douma, P., Anderson, G., Akahane, M. and Mizikovsky, S., Sony Corp and Sony Electronics
Inc, 2016. Methods and apparatus for training and operating voice recognition systems. U.S.
Patent 5,583,965.
Garudadri, H., Qualcomm Inc, 2007. Method and apparatus for transmitting speech activity in
distributed voice recognition systems. U.S. Patent 7,203,643.
Hendrickson, J., Scott, D.D., Littleton, D., Pecorari, J. and Slusarczyk, A., Vocollect Inc,
2014. Systems and methods for dynamically improving user intelligibility of synthesized speech
in a work environment. U.S. Patent 8,914,290.
Holt, D., Davis, M.K. and Miglietta, J.H., Advanced Voice Recognition Systems Inc,
2017. Word tagging and editing system for speech recognition. U.S. Patent 5,960,447.
Jordan, M.I. and Mitchell, T.M., 2015. Machine learning: Trends, perspectives, and
prospects. Science, 349(6245), pp.255-260.
Kim, J., Khan, Y.M., Butcher, T.C., Betser, M.A. and Choudam, S.R., Microsoft Corp,
2015. Speaker recognition including proactive voice model retrieval and sharing features. U.S.
Patent Application 14/203,053.

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Letchner, J.M., Saponas, S., Brush, A.J., Kansal, A. and Morris, D., Microsoft Technology
Licensing LLC, 2018. Physical activity inference from environmental metrics. U.S. Patent
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Perlin, K. and Goldberg, A., 2016, August. Improv: A system for scripting interactive actors in
virtual worlds. In Proceedings of the 23rd annual conference on Computer graphics and
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Porter, E.W., Dragon Systems Inc, 2015. Voice recognition system. U.S. Patent 4,829,576.
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communications, 8(4), pp.10-17.