WestJet Airlines: IT Governance and Corporate Strategy Report

The case is WestJet Airlines: IT Governance and Corporate strategy
Report

Contents
Introduction......................................................................................................................................2
Analysis...........................................................................................................................................2
Key strengths and challenges of WestJet.....................................................................................2
Role of IS in supporting WestJet's...............................................................................................3
How can alignment be improved at WestJet and its outcome?...................................................4
Conclusion.......................................................................................................................................5
References........................................................................................................................................6

Introduction
WestJet Airlines started in 1996, is one of the largest careers which handles the region of North
America. It has been working under the IT Governance and proper corporate strategy with
focusing on the IT governance and the connections with proper role play for the organization and
to make the decisions and strategy. The idea is leveraged through using spare tool where the list
of issues are assessed with problems and their summary. Here, the discussion has been about the
handling of the organizational and the process change initiatives that leads to the development of
new state of art with supporting proper guest service applications as well.
Analysis
Key strengths and challenges of WestJet
Considering the strengths of the WestJet, it includes:
a. The department focus on the lower costing of the air careers with less span of time that
has been able to gain a better positioning in the market.
b. The customer satisfaction is the major concern of the firm where it has been holding the
position as the marketing leader to maintain the standards effectively (Munro et al.,
2013).
c. WestJet works on the adherence of the development of technologies and then recycling or
supporting the use of the recycled materials as well.
d. It ensures the proper training and the funding to maintain the higher standards of the
responsibility for the environment.