WHAT DO YOU MEAN BY MANAGEMENT | ASSIGNMENT

Running head: MANAGEMENT
MANAGEMENT
Name of the Student
Name of the University
Author Note

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Executive Summary
The purpose of this paper will be to discuss about the conclusion and recommendation part in
the context of the organization of Digi Telecommunications in Malaysia. The discussions in
this paper will include the vision and mission of this business house, along with the
objectives that need to be followed by the management of the company. Marketing plan
along with the action framework and metrics will also be laid in this paper, where relevant
measures to monitor the KPIs and KRAs will be given. Another three functional plans will be
discussed in this paper which will include the human capital plan, technology and innovation
plan and operation plan. Action pan as well as the metrics will be discussed under this section
as well. A Gantt chart will be included in this paper which will lay a 3-year business plan of
this organization, along with the critical success factors that will involve both internal and
external factors. A risk mitigation or contingency plan will also be discussed in this paper.

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Table of Contents
Introduction................................................................................................................................4
About the Organization..............................................................................................................4
Vision and Mission....................................................................................................................5
Objectives...................................................................................................................................6
Functional Marketing Plan.........................................................................................................7
Action Framework.................................................................................................................7
Metrics....................................................................................................................................8
Human Capital Plan...................................................................................................................9
Action Framework.................................................................................................................9
Metrics..................................................................................................................................10
Technology and Innovation Plan.............................................................................................10
Action framework................................................................................................................10
Metrics..................................................................................................................................11
Operation Plan..........................................................................................................................11
Action Framework...............................................................................................................11
Metrics..................................................................................................................................12
Implementation Schedule (2020).............................................................................................12
Critical Success Factors...........................................................................................................13
Internal Success factors........................................................................................................13
External Success Factors......................................................................................................13

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Risks Mitigation.......................................................................................................................14
Internal Risks.......................................................................................................................14
External Risks......................................................................................................................14
Reference..................................................................................................................................15