Improving Organisational Performance and Staff Wellbeing at Winchester Homes

Winchester Homes
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Table of Contents
Introduction................................................................................................................................2
1. Introduce and discuss the importance of effective people management in improving
organisational performance and staff wellbeing at Winchester Homes.....................................3
2. Examine and evaluate the factors affecting staff performance and wellbeing at
Winchester Homes.....................................................................................................................5
3. Identify and explain the appropriate development methods and techniques that
Winchester Homes should be using to train and develop all its staff........................................6
4. Recommend specific actions to improve staff performance and wellbeing at Winchester
Homes........................................................................................................................................8
Conclusion................................................................................................................................10
Reference List..........................................................................................................................11
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Introduction
The idea of people management is being considered as a subset of the concept of Human
Resource Management. It mainly deals with the financial, strategic and policy issues but at
the same time is concerned with the management of the workforce as well. This particular
term is used in an extensive manner during the time of organisational change. It is considered
of primary importance to many organisations because the main intention to understand the
importance of the employees and retain their loyalty for the organisation so that they can gain
certain amount of benefits for the company. This report intends to cover the scenario of
Winchester Homes and understand the importance of wellbeing of the staff in enhancing the
performance of an organisation. The report would also evaluate and recommend appropriate
techniques for identifying the employees’ skill set and to enhance their potential as well. It is
also important to address the developmental methods used by the organisation for the
betterment of the staff.
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1. Introduce and discuss the importance of effective people management in
improving organisational performance and staff wellbeing at Winchester Homes
It has been cited by many that effective people management is highly essential and requires
substantial amount of knowledge and cohesiveness among people to understand its
implication on enhancing the performance of an organisation (Hoffmanand Tadelis, 2018).
From the case study provided, it was evident that Winchester Homes lacked a certain amount
of depth and consideration in their daily works. The management also fails to understand the
needs and requirements of their employees resulting in most of them leaving the job or
having to do extra hours at retail stores nearby their house. The idea of successful change
processes entirely depends on the proper management of the people around the senior
officials (Kuiperset al., 2014). It is also considered as one of the most important soft
leadership skills. It has a tendency to directly influence productivity and make sure that the
staffs are motivated throughout their tenure for the organisation (Feldman, 2018).
There are various discrepancies that exist in Winchester Homes. There is a lack of
communication among the officials working at the various hierarchal levels, the carers do not
have adequate amount of training to complete the job or are being provided with travel
allowances. From the case study it can be evidently stated even the senior managers are not
properly trained and that they do not even encourage the idea of training because of that.
Most of the training provided is unpaid, thus, prompting the carers to go for some extra hours
at retail store or any other convenient store. The new director appointed intends to improve
the functioning of their home so that proper care of the residents can be taken. The ex-
residents often complained about the discrepancies that the staff caused them and their ability
in ensuring that the manager does not addresses such ideas.
If the employees are being managed properly and are provided with the kind of facilities they
deserve, it is important that the people are treated properly from the management of the
organisation. There are multiple flaws in the operations of the company indicating that they
do not have the ability to take care of their employees or fulfil their basic needs. According to
Maslow’s Hierarchy of needs theory, every human being or employee has five basic needs
that is to be fulfilled by an organisation (Stoyanov, 2017). If Winchester Homes can fulfil the
following five aspects for these employees, then they would be able to generate the loyalty of
the customers for a longer duration.
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