Work Based Learning

Work Based Learning

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN TASK ..................................................................................................................................1
Discuss and document a skill audit and produce a personal development plan.....................1
Short report on progress in planning for and undertaking the work role...............................4
Discuss the skills and knowledge required for the work role.................................................5
Evaluate learning and progress with reflective logs and journals..........................................6
Short report for planning for a future career role...................................................................7
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Work based learning is defined as the educational technique which allows students to
apply for both academic and technical skills and get real life work experience and improve their
employability. Work based learning is a growing method which helps students to prepare for the
workplace learning experience with their their academic learning. In this report Dorchester hotel
is taken as the base hotel. Dorchester hotel is a 1930s luxury landmark hotel in Mayfair, United
kingdom. It was opened on 18 April 1931, owned by Brunei Investment Agency. This report
covers the role of being the front office manger undertaking a skill audit and analysing a personal
development plan. In addition top this highlighting on progress in planning for work role, also
highlighting various skills and knowledge required for the role of front office manager. Further
more evaluating and including short report of learning (Amir, 2016).
MAIN TASK
Discuss and document a skill audit and produce a personal development plan.
Skill audit is defined as careful analyses of skills required by an individual and the
organisation and then carefully providing training as per the requirement. The main purpose of
skill audit is to improve skills and knowledge of an individual by analysing the current skills they
have and also required in the future. In context to the front office manager of Dorchester hotel,
documentation of a skill audit program which is required and personal development program is
highlighted below:
Skills Current performance Target Performance Resources required
Creative problem
solving
5 9 This skills is important
as it allows to find
innovative solutions
and helps to develop a
plan overcome the
difficult problems and
achieve goals and
objectives (Billett,
2020).
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Communication skill 7 10 This skill is required to
smooth flow of
communication
between both the
parties, it allows both
the parties to
understand
information more
effectively and
accurately(Bradley
and Rustin, 2018)
(Chatterjee and
Mukherjee, 2016).
Interpersonal skills 4 8 This skills is necessary
as it allows to work
with group and
individuals effectively
and smoothly in
personal as well as
professional life. It
allows individual to
build strong
relationship with
others at the
workplace with is very
important for the
growth of the business.
Leadership skill 6 9 This skill is required in
order to effectively
lead the team towards
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