Work Centred Analysis Framework

Running head: WORK CENTRED ANALYSIS FRAMEWORK
Work Centred Analysis Framework
Name of the Student
Name of the University
Author Note

1WORK CENTRED ANALYSIS FRAMEWORK
Executive Summary
The digital disruption event has compelled various companies to either change their course of the
organizational structure or has entirely made a business to perish, those who could not cope up
with the latest technology change. Australia Post is the organization providing services to the
entire of Australian population, starting from the individual customers to mammoth
organizations; obtaining the accord of being the organization having letter monopoly. However,
the technological changes have compelled the business to incur huge losses and therefore they
have been implementing the idea to adapt to the changes implied by digital disruption as well.
Therefore, the following report would include the effect of the digital disruption event in the
organization Australia Post with the help of the Work Centred Analysis of the business structure.
This would consist of the retrospective analysis and the after effects of the technological
changes.

2WORK CENTRED ANALYSIS FRAMEWORK
Table of Contents
List of abbreviations and assumptions made...................................................................................3
Introduction......................................................................................................................................4
Introduction to the case you are going to study...........................................................................4
Retrospective Analysis............................................................................................................4
Problem identification from the case...........................................................................................5
Assumptions due to lack of relevant information....................................................................5
Goals associated with the case.....................................................................................................8
Challenges associated with the case........................................................................................9
Recommendation to the company...............................................................................................9
An implementation plan based on the recommendations you have provided...........................10
Conclusions....................................................................................................................................10
Reference.......................................................................................................................................12

3WORK CENTRED ANALYSIS FRAMEWORK
List of abbreviations and assumptions made
GDP: Gross Domestic Product. It is the total economic value, in terms of money, for an item or
a product service. This is evaluated through an entire year.
WCA: Work Centred Analysis. The entire business process works of structured frameworks that
comprises of six elements. These are the business process, services and products generated by
the business process, the participants in the business process, internal and external customers of
the business process, information generated as a result of the process and the technology
involved in the process.
AUD: Australian Dollar